Kensington West

Pros: Staffs are friendly and always trying to accommodate.

Cons: Ventilation of rooms are a little poor and warm.

Pros: Polite receptionist

Cons: Very dirty carpet floor; the Internet didn't work and the stuff offered a common excuse that the 'technician is coming'. Well, it wasn't fixed while we were there.

Pros: Location

Cons: The toilet shown in the pic is far from being the actual one. It was a one piece inserted cabinet, all rusty and with poor water pressure and an absolutely inefficient/useless ventilator. Poor ...

Pros: The location of the hotel is very good. Staff also helpful

Cons: The rooms are very small. Also it was very, very hot and stuffy for a July evening and we weren't told we could get a fan in the room (even though found out at check out that they are available).

Cons: The rooms are overwelmingly HOT, too small and claustrophobic; there is no air conditioning.

Pros: Location was convenient and staff were very friendly.

Cons: The room was very hot (it was hot weather while we were staying) - there was no air con or fan. We were on the ground floor and had to have the windows open because of the heat. People were coming ...