Overview

The Waterside Hotel

19 Ness Bank, Inverness, IV2 4SF, United Kingdom
+44 146 323 3065

₹ 4,546+

Overall guest ratings

8.6/10 Excellent
based on 1,189 reviews

Review highlights

  • 9.7
  • 9.5
  • 6.2
  • 6.1

Good to know

  • Great menu
  • Friendly service

Nearby

    show all

    About

    We are a privately owned hotel in Inverness which comprises two properties located on the banks of the beautiful River Ness in the heart of the city. Our main building, The Waterside, comprises 28 delightfully appointed en-suite bedrooms, several of which come with stunning views across the River Ness. Our adjacent townhouse, Felstead, is a beautiful early Victorian villa which has 7 en-suite bedrooms with the majority having picturesque river views. Having been recently refurbished, our bedrooms enjoy a comfortable, stylish charm with all of the mod cons available to make your stay as enjoyable as possible. For our business customers, we have recently undergone a major upgrade to our wi-fi facility which is now the best in the Highlands with high speed connection available in all bedrooms and public areas within the hotel. This facility is free to all hotel guests. Our conservatory restaurant, RefleXions, is one of the most spectacularly situated restaurants in Inverness with a view of the River Ness from every table. Enjoy our extensive menu created by our Head Chef, Lara, which makes the very best of the local Scottish produce available to us in the Highlands and goes into creating a wide range of both Scottish and international dishes. Our restaurant serves food all day until 9.30pm in the summer evenings (9.00pm the remainder of the year). In the summer months (weather permitting), you can enjoy al-fresco dining in our garden area overlooking the River Ness. Along with our extensive A La Carte, high tea, lunch and pre-theatre menu s, we are renowned for catering for special diets such as gluten free. We offer gluten free breakfast, A La Carte and High tea menus and can adapt almost all of our dishes to suit your specific needs. We are only a short 5 minute walk from the city centre, train station and Eden Court Theatre. 20 minutes drive to Loch Ness and 25 minutes from Inverness airport. Please note: As we are a very popular wedding and events venue, it is strongly advised that you check situation of rooms available prior to booking.

    Less show all
    LateRooms.com

    Amenities

    • Internet
    • Laundry service
    • Meeting/Banquet facilities
    • Room service
    • No smoking
    • Restaurant
    • Bar/Lounge
    • 24 Hour Front Desk
    • Free parking
    • Free Wi-Fi
    • Terrace/Patio
    • Facilities for disabled guests
    Less show all
    Reviews

    Guest reviews

    All reviews

    Overall rating

    8.6 Excellent
    based on 1,189 reviews
    • 9.7 "Terrific location."
      10.0 "City centre within easy reach, said 100%."
      8.2 "Great parking, according to 82%."
      10.0 "100% thought parking was inexpensive."
      10.0 "100% liked the proximity to shopping."
      9.6 "96% thought it was easy to get to the train station."
      10.0 "100% enjoyed the restaurants & bars nearby."
      10.0 "100% liked the proximity to sightseeing."
    • 9.5 "Incredible bar."
    • 9.2 "World class service."
      9.5 "95% found the staff to be very friendly."
      8.6 "86% thought the service was very professional."
      7.3 "73% found the restaurant service to be one of the best."
    • 8.6 "Food is delicious."
      7.9 "79% loved the menu selection."
    • 8.0 "Breakfast is good."
    • 6.2 "Rooms are ok."
      6.5 "Beds were acceptable for 65%."
      6.8 "Only 68% said rooms were big enough."
    • 6.1 "Average comfort."
      6.5 "Beds were acceptable for 65%."
      6.8 "Only 68% said rooms were big enough."
    • 6.1 "Average value."
    • 5.6 "Internet is average."
    • 4.6 "Vibe wasn't good."
      1.9 "81% criticized the unstylish hotel."
      3.1 "69% didn't like the unstylish hotel."
    View all review categories

    Overall rating

    8.7 Excellent
    based on 796 reviews
    • 9.6 "Terrific location."
      8.3 "Great parking, according to 83%."
      10.0 "City centre within easy reach, said 100%."
    • 9.3 "World class service."
      9.3 "93% found the staff to be very friendly."
      8.7 "87% thought the service was very professional."
      7.0 "70% said the reception staff was great."
    • 9.3 "Incredible bar."
    • 8.5 "Food is delicious."
      7.8 "78% loved the menu selection."
    • 7.5 "Good breakfast."
    • 6.4 "Rooms are ok."
      6.5 "Beds were acceptable for 65%."
    • 6.3 "Average comfort."
      6.5 "Beds were acceptable for 65%."
    • 6.1 "Average value."
    • 4.7 "Vibe wasn't good."
      1.6 "84% criticized the unstylish hotel."
    View all review categories

    Overall rating

    8.4 Excellent
    based on 83 reviews
    • 9.7 "Terrific location."
    • 8.9 "Great service."
      9.3 "93% found the staff to be very friendly."
    • 7.9 "Good breakfast."
    • 6.3 "Average value."
    • 6.1 "Rooms are ok."
    • 6.0 "Average comfort."
    • 5.7 "Average amenities."
      5.3 "53% thought the building was acceptable."
    View all review categories

    Overall rating

    8.6 Excellent
    based on 309 reviews
    • 9.7 "Terrific location."
      10.0 "City centre within easy reach, said 100%."
      8.1 "Great parking, according to 81%."
    • 9.0 "World class service."
      9.5 "95% found the staff to be very friendly."
      8.4 "84% thought the service was very professional."
    • 8.3 "Food is delicious."
      7.7 "77% loved the menu selection."
    • 7.8 "Good breakfast."
    • 6.4 "Rooms are ok."
      6.8 "Beds were acceptable for 68%."
      6.8 "Only 68% said rooms were big enough."
    • 5.7 "Average value."
    • 5.4 "Internet is average."
    • 4.9 "Vibe wasn't good."
    View all review categories
    Hotel type
    Business Hotel
    Guests recommend this hotel for business travelers.
    Romantic Hotel
    Guests say the hotel is perfect for a romantic getaway.
    Solo Hotel
    Guests recommend this hotel for solo travelers.
    Good to know
    "Great menu"
    "Friendly service"
    data provided by TrustYou

    Recent reviews

    All reviews
    Find reviews that mention:
    waterside
    waterside
    adjoining building
    scottish breakfast
    nice and the view out the window
    near city
    close to the amenities
    staff friendly
    shower tray
    warm bit
    cold coffee
    attentive and professional
    marks on carpet
    good food
    friendly staff and the restaurant
    good however the portions
    inverness
    ideal location
    more
    Map

    Map