Book Hertz hire cars in New York

• Does Hertz car rentals in New York offer accessible services?

  Yes. We provide a full range of special services for people with limited mobility and those who are hard of hearing, whether you’re the renter or a member of a traveling party, to make the experience of renting convenient. For those with physical challenges, devices such as hand controls and spinner knobs are available at no extra cost. For Hertz customers who are wheelchair users, accessible parking locations in car return areas and an Easy Access bus with spacious aisles, waist high luggage racks and an electric ramp are provided. To acquire these devices and services, inform your desired Hertz car location at least 24h prior to the day of pick-up for any preparations and installations to be done in good time.

• What add-on amenities do Hertz car rentals in New York offer for its customers?

  Hertz car rentals in New York give customers the freedom of customizing their choice rentals with the available add-ons provided by the company. If you have children in your care and need to secure them during the journey, Hertz can provide a child seat or a booster seat depending on your child’s age and weight at a subsidized fee. Hertz navigation systems are equipped with GPS to help you move around New York like a local.

• Can I pick my own Hertz car rentals in New York or will I be assigned a vehicle by Hertz?

  With the introduction of Hertz Ultimate Choice, your needs and car preference are a top priority. Hertz customers can take their pick from the wide fleet of vehicles available collections like the green traveler collection that has electric vehicles, the prestige collection with luxury vehicles, and the adrenaline collection that has sports cars, SUVs, wagons and convertibles. Once you select your preferred class and model, simply get in and drive off. If you’re a Hertz Loyalty Program member, you can redeem your reward points for vehicle upgrades.

• What is the most popular car hire from Hertz in New York?

  Intermediate (Mazda Mazda5 or similar) is the most frequently booked car hire type from Hertz in New York.

• How many car hire locations does Hertz have in New York?

  Hertz has 21 hire locations in New York. Take a look at our Hertz hire location map to find the best car hire near you.

• Does Hertz have a car hire location at the airport: John F Kennedy Intl airport (JFK)?

  No (according to our data)

• Does Hertz offer shuttle or airport pick-up services from John F Kennedy Intl airport (JFK)?

  Yes

• Does Hertz have a car hire location at the airport: Newark airport (EWR)?

  Yes

• Does Hertz offer shuttle or airport pick-up services from Newark airport (EWR)?

  Yes

• Does Hertz have a car hire location at the airport: LaGuardia airport (LGA)?

  Yes

• Does Hertz offer shuttle or airport pick-up services from LaGuardia airport (LGA)?

  Yes

Reviews for Hertz in New York

Recent reviews

Traveller rating

Wonderful

55

Very Good

30

Good

10

Okay

21

Fair

9

Mediocre

0

Poor

108

Find reviews that mention:

pick up the carwrong location

car was cleangreat experience

rented a carcustomer service

car availablecredit card

friendly staffcar was dirty

pick up and dropnever rent

location was closed

10.0

Very good, everything went smooth! The app needs to be improved a bit but I’m sure it will. Thank you Hertz team!!Reviewed 18 Apr 2025

review from

4.0

Clarity that manager choice included electric cars would have been nice. I was trying to be helpful, but I couldn’t guarantee I could return an electric car charged, so I avoided the electric managers choice option, but they still tried to give me one. I had to pay more to get a non-electric car, when I could’ve paid the same if I had just picked a specific gas car originally. Also the return was really weird. Someone without any hertz clothing or ID tried to have me give him the keys in White Plains.Reviewed 29 Dec 2024

review from

10.0

Features were missing on car such as heated seats and automatic seat movement.Reviewed 22 Dec 2024

review from

2.0

They didn't have a car for me that I prepaid for and I've not been able to get a refund.Reviewed 25 Oct 2024

review from

10.0

I liked the excellent customer service including the overall experience with the vehicle provided.Reviewed 24 Oct 2024

review from

2.0

We waited over 3 hours for our car rental because the facility (and at least 3 other facilities surrounding it) did not have cars for at least 15-20 people who were ahead of us. Because of this significant delay, we missed a wedding ceremony and cannot get this experience back. Management and their computer system need a revamp to ensure there are enough cars for the reservations made because having 15-20 different groups wait more than even just 30 minutes for their car agreement is extremely poor business and unprofessional. The staff themselves were nice and it's not their fault. The facility was clean with a working bathroom.Reviewed 15 Oct 2024

review from

2.0

The car broke down 45 minutes out of the city on an entry ramp to a freeway. The police towed the car after working with Hertz emergency service. They had no other cars and the 55th Street location would not answer the phone the entire weekend. It cost me several hundred dollars in Ubers and ruined my weekend. I had to go into the office in person and called the phone while he sat there and didn’t answer it. I’ve never had such base service in my life. I’ve requested reimbursement but they have not yet responded.Reviewed 10 Oct 2024

review from

2.0

Online check in was not working so had to wait in line. Computers crashed resulting in 90 minute delay. Will never rent a car from Hertz again.Reviewed 25 Aug 2024

review from

2.0

Awful experience. I chose 'manager's choice' in my booking, as I'm normally not fussy about what car I drive and I like the experience of trying makes and models I haven't driven before. Unfortunately this time 'manager's choice' was an electric vehicle, a Chevy Bolt. I should have refused to take it. It was completely unsuitable for my needs. Unfortunately I went ahead. I was handed the key and given no advice about how to charge it or how to find charging stations. It turns out many charging stations require a particular app. Most charging stations are not found at gas stations. Also, charging the vehicle fully takes many hours, not the couple of minutes regular non-EV cars take to fill up. If an EV is your lifestyle choice you can plan your schedule, figure out the apps, figure out the charging network, and plan your route around that choice. As a novice to EV's and as a person taking a 24 hour rental, an EV was a completely unsuitable vehicle. I ended up with a massive additional charge from Hertz ($127 in addition to the $140 rental fee), as I had to return the car with a drained battery (I couldn't fit the 5 hour charge time into my schedule). The stress and delays caused by all of this was unreal. What should have been a 4-6 hour drive turned into a 19 hour nightmare. I entirely regret taking this rental.Reviewed 31 Jul 2024

review from

6.0

The seats were filthy and the car looked/ smelled like it hadn't been cleaned in a while.Reviewed 21 May 2024

review from

4.0

They did not have the car I rented and didn’t have a replacement!!Reviewed 21 May 2024

review from

2.0

The representative tried to upsale me to their toll-package, when I didn't agree to buy they doubled my rate for the rental. Ended up not taking the car and canceled my plans.Reviewed 21 May 2024

review from

More

• 6.9 /10Avis Hire Cars at New York
• 6.9 /10Payless Hire Cars at New York
• 5.4 /10Thrifty Hire Cars at New York
• 7.7 /10National Hire Cars at New York
• 6.0 /10Budget Hire Cars at New York
• 8.5 /10Alamo Hire Cars at New York
• 8.1 /10Enterprise Rent-A-Car Hire Cars at New York
• 6.6 /10Sixt Hire Cars at New York
• 5.5 /10Dollar Hire Cars at New York