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6.0
Very kind people when I get the car only they gave me Short news about toll payment and it would be better explain something more, much more. In the sixth day I had to change car oli as it was requested by the car computer, so I lost half day, when I gave back the car I asked honestly pay and they told me write to contact centre. I wasn't happy about. Anyway I love Hertz rental, one of the best, it's twentieth time i rent with them, I'm sure they will improveReviewed 4 Jan 2023
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10.0
Everything was great, thank you!Reviewed 28 Dec 2022
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2.0
The clerk wasn’t welcoming and friendly. She was a military style despot: very short with people.Reviewed 16 Nov 2022
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8.0
The picture of the car I was supposed to get was not the same size I got and it wasn’t ready at the time I got there. Had to wait a bit but the staff at the pickup location was great and the staff at Spokane was also great! overall a good experience. Made the smaller size car work but shouldn’t have been advertised as a larger vehicle. Thank youReviewed 4 Nov 2022
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4.0
The car had a problem with the batteryReviewed 30 Oct 2022
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10.0
Had a great experience. No wait to pick up or drop off. Employees who helped me were surprisingly nice. Also no one tried to push insurance or upgrades on me. I ended up with a Prius that was very new, very clean.Reviewed 22 Oct 2022
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2.0
We were not able to rent a car for 3 hours. Made 3 different reservation as they complained about payment methods, then charged double of the cost of the reservation for unknown reasons. I will definitely seek NY legal claim against Hertz. They made my family’s trip a night mare. We finally got a car through another well known rental company who took 5 mins, no issues. Extremely dissatisfied to say the least.Reviewed 21 Oct 2022
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2.0
I was able to reserve a car online a few hours prior to pick up. WHen I went to hertz I was told there was no car.Reviewed 15 Sep 2022
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10.0
Very friendly staff in New York and very efficient drop off in Boston Logan.Reviewed 3 Sep 2022
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2.0
They tried to charge us 300 dollars for extra cleaning for a bit of sand in the boot, total rip offReviewed 9 Aug 2022
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10.0
Hideously expensive, but that’s Manhattan. Otherwise fine.Reviewed 8 Aug 2022
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8.0
The pickup was in a strange yard with a tiny trailer to wait in. My complaint is that the girl who checked us in just took my credit card and disappeared and when she gave us the receipt it appears she charged us for optional insurance that we did not want. We never signed any paperwork. It was odd.Reviewed 7 Aug 2022
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