Overview

Hotel zum Pfalzgrafen

Kettengasse 21, 69117 Heidelberg, Baden-Wurttemberg, Germany
+49 6221 53 610

₹ 4,961+

Overall guest ratings

7.5/10 Good
based on 1,318 reviews

Review highlights

  • 9.0
  • 8.8
  • 3.9
  • 3.7

Good to know

  • Near city centre

Nearby

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    Amenities

    • Internet
    • No smoking
    • Express check out
    • Free Wi-Fi
    • Pets allowed on request. Charges may apply.
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    Reviews

    Guest reviews

    All reviews

    Overall rating

    7.5 Good
    based on 1,317 reviews
    • 9.0 "World class service."
      9.1 "91% found the staff to be very friendly."
      9.6 "96% thought the service was very professional."
      8.0 "Housekeeping was great, according to 80%."
    • 8.8 "Location is great."
      10.0 "City centre within easy reach, said 100%."
      9.1 "91% liked the proximity to sightseeing."
      9.3 "93% liked the proximity to shopping."
      10.0 "100% enjoyed the restaurants & bars nearby."
      8.3 "Near to public transport, according to 83%."
    • 6.9 "Breakfast is mediocre."
    • 5.4 "Average cleanliness."
      5.1 "Only 51% said rooms were clean enough."
      6.5 "65% thought the cleanliness of the hotel was average."
    • 3.9 "Disappointing food."
      2.5 "75% found the side dishes unedible."
    • 3.7 "Rooms are not good."
      1.4 "86% said rooms were small."
      2.3 "77% complained about the bathroom."
      4.5 "55% didn't like the uncomfortable beds."
      0.9 "91% thought they were poorly maintained."
      0.4 "96% criticized the small bathroom."
      1.1 "For 89%, the rooms looked old."
      1.1 "89% found problems with the furniture."
      2.3 "77% had problems with the shower."
      1.7 "83% said the bathroom was dirty."
      3.8 "Air conditioning was criticized by 62%."
    • 3.3 "Not very comfortable."
      1.4 "86% said rooms were small."
      4.5 "55% didn't like the uncomfortable beds."
      0.4 "96% criticized the small bathroom."
      3.8 "Air conditioning was criticized by 62%."
    • 3.3 "Vibe wasn't good."
      1.0 "90% criticized the unstylish hotel."
    • 1.9 "Disappointing internet connection."
      1.7 "83% said the wifi quality was bad."
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    Overall rating

    7.2 Good
    based on 816 reviews
    • 9.1 "World class service."
      9.3 "93% found the staff to be very friendly."
    • 8.6 "Location is great."
      10.0 "City centre within easy reach, said 100%."
      9.2 "92% liked the proximity to sightseeing."
    • 6.8 "Breakfast is mediocre."
    • 5.2 "Average cleanliness."
    • 3.8 "Disappointing food."
      2.4 "76% found the side dishes unedible."
    • 3.3 "Not very comfortable."
      1.0 "90% said rooms were small."
      4.8 "52% didn't like the uncomfortable beds."
      0.3 "97% criticized the small bathroom."
      3.8 "Air conditioning was criticized by 62%."
    • 3.3 "Rooms are not good."
      1.0 "90% said rooms were small."
      4.9 "51% said rooms were dirty."
      2.1 "79% complained about the bathroom."
      4.8 "52% didn't like the uncomfortable beds."
      0.8 "92% thought they were poorly maintained."
      1.1 "89% found problems with the furniture."
      1.1 "For 89%, the rooms looked old."
      1.9 "81% had problems with the shower."
      0.3 "97% criticized the small bathroom."
      3.8 "Air conditioning was criticized by 62%."
      1.7 "83% said the bathroom was dirty."
    • 3.1 "Horrible vibe."
      1.0 "90% criticized the unstylish hotel."
    • 1.9 "Disappointing internet connection."
      1.5 "85% said the wifi quality was bad."
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    Overall rating

    7.6 Good
    based on 289 reviews
    • 9.1 "Terrific location."
      9.2 "92% liked the proximity to sightseeing."
      10.0 "City centre within easy reach, said 100%."
    • 8.9 "Great service."
      9.1 "91% found the staff to be very friendly."
      9.5 "95% thought the service was very professional."
    • 7.0 "Good breakfast."
    • 5.2 "Average cleanliness."
      5.0 "Only 50% said rooms were clean enough."
    • 4.4 "Bad amenities."
      4.6 "54% thought the building wasn't nice."
    • 4.1 "Rooms are not good."
      2.4 "76% complained about the bathroom."
      1.9 "81% said rooms were small."
      4.4 "56% didn't like the uncomfortable beds."
      1.0 "For 90%, the rooms looked old."
      0.6 "94% criticized the small bathroom."
    • 4.0 "Disappointing food."
    • 3.6 "Not very comfortable."
      1.9 "81% said rooms were small."
      4.4 "56% didn't like the uncomfortable beds."
      0.6 "94% criticized the small bathroom."
    • 3.3 "Vibe wasn't good."
      1.0 "90% criticized the unstylish hotel."
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    Overall rating

    7.4 Good
    based on 210 reviews
    • 9.1 "World class service."
      9.3 "93% found the staff to be very friendly."
      7.2 "72% said the reception staff was great."
    • 9.1 "Terrific location."
    • 7.1 "Good breakfast."
    • 5.2 "Average cleanliness."
    • 3.2 "Awful rooms."
      1.2 "88% said rooms were small."
      4.7 "53% said rooms were dirty."
      2.7 "73% complained about the bathroom."
      4.0 "60% didn't like the uncomfortable beds."
      1.1 "89% thought they were poorly maintained."
      1.2 "For 88%, the rooms looked old."
    • 3.1 "Quite uncomfortable."
      1.2 "88% said rooms were small."
      4.0 "60% didn't like the uncomfortable beds."
    • 3.1 "Horrible vibe."
      1.0 "90% criticized the unstylish hotel."
    • 2.2 "Disappointing internet connection."
      1.7 "83% said the wifi quality was bad."
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    Hotel type
    Solo Hotel
    Guests recommend this hotel for solo travelers.
    Good to know
    "Near city centre"
    data provided by TrustYou

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