Overview

Hotel zum Pfalzgrafen

Kettengasse 21, 69117 Heidelberg, Baden-Wurttemberg, Germany
+49 6221 53 610

₹ 4,989+

Overall guest ratings

7.4/10 Good
based on 1,295 reviews

Review highlights

  • 8.9
  • 8.9
  • 4.1
  • 3.7

Good to know

  • Near city centre

Nearby

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    Amenities

    • Internet
    • No smoking
    • Express check out
    • Free Wi-Fi
    • Pets allowed on request. Charges may apply.
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    Reviews

    Guest reviews of Hotel zum Pfalzgrafen

    Overall rating

    7.4 Good
    based on 1,289 reviews
    • 8.9 "Great service."
      9.1 "91% found the staff to be very friendly."
      7.0 "70% said the reception staff was great."
      9.5 "95% thought the service was very professional."
      8.0 "Housekeeping was great, according to 80%."
    • 8.9 "Location is great."
      10.0 "City centre within easy reach, said 100%."
      9.6 "96% liked the proximity to sightseeing."
      10.0 "100% enjoyed the restaurants & bars nearby."
      7.8 "78% liked the proximity to shopping."
      8.0 "Near to public transport, according to 80%."
    • 7.3 "Good breakfast."
    • 5.0 "Average cleanliness."
      6.8 "68% thought the cleanliness of the hotel was average."
    • 4.1 "Disappointing food."
      2.5 "75% found the side dishes unedible."
    • 3.7 "Rooms are not good."
      1.1 "89% said rooms were small."
      4.6 "54% said rooms were dirty."
      2.4 "76% complained about the bathroom."
      4.5 "55% didn't like the uncomfortable beds."
      0.8 "92% thought they were poorly maintained."
      1.7 "For 83%, the rooms looked old."
      1.2 "88% found problems with the furniture."
      0.6 "94% criticized the small bathroom."
      2.3 "77% said the bathroom was dirty."
      1.5 "85% had problems with the shower."
      3.9 "Air conditioning was criticized by 61%."
      4.4 "56% thought the tv was sub-standard."
    • 3.4 "Not very comfortable."
      1.1 "89% said rooms were small."
      4.5 "55% didn't like the uncomfortable beds."
      0.6 "94% criticized the small bathroom."
      3.9 "Air conditioning was criticized by 61%."
    • 3.2 "Horrible vibe."
      1.4 "86% criticized the unstylish hotel."
      2.0 "80% criticized the plain hotel."
    • 2.3 "Disappointing internet connection."
      1.8 "82% said the wifi quality was bad."
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    Overall rating

    7.2 Good
    based on 799 reviews
    • 9.1 "World class service."
      9.2 "92% found the staff to be very friendly."
      9.6 "96% thought the service was very professional."
    • 8.9 "Location is great."
      10.0 "City centre within easy reach, said 100%."
      9.7 "97% liked the proximity to sightseeing."
    • 7.1 "Good breakfast."
    • 5.1 "Average cleanliness."
    • 3.9 "Disappointing food."
      2.2 "78% found the side dishes unedible."
    • 3.4 "Rooms are not good."
      4.7 "53% said rooms were dirty."
      0.8 "92% said rooms were small."
      2.3 "77% complained about the bathroom."
      4.6 "54% didn't like the uncomfortable beds."
      0.6 "94% thought they were poorly maintained."
      1.0 "90% found problems with the furniture."
      1.8 "For 82%, the rooms looked old."
      1.2 "88% had problems with the shower."
      0.4 "96% criticized the small bathroom."
      3.9 "Air conditioning was criticized by 61%."
      2.3 "77% said the bathroom was dirty."
    • 3.2 "Quite uncomfortable."
      0.8 "92% said rooms were small."
      4.6 "54% didn't like the uncomfortable beds."
      0.4 "96% criticized the small bathroom."
      3.9 "Air conditioning was criticized by 61%."
    • 3.2 "Horrible vibe."
      1.5 "85% criticized the unstylish hotel."
    • 2.2 "Disappointing internet connection."
      1.6 "84% said the wifi quality was bad."
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    Overall rating

    7.6 Good
    based on 283 reviews
    • 9.0 "Terrific location."
      9.6 "96% liked the proximity to sightseeing."
      10.0 "City centre within easy reach, said 100%."
    • 8.8 "Great service."
      9.1 "91% found the staff to be very friendly."
      9.3 "93% thought the service was very professional."
    • 7.2 "Good breakfast."
    • 4.9 "Not very clean."
      4.5 "55% said rooms were dirty."
    • 4.4 "Bad amenities."
      4.1 "59% thought the building wasn't nice."
    • 4.2 "Rooms are not good."
      4.5 "55% didn't like the uncomfortable beds."
      2.5 "75% complained about the bathroom."
      1.7 "83% said rooms were small."
      4.5 "55% said rooms were dirty."
      1.4 "For 86%, the rooms looked old."
      0.9 "91% thought they were poorly maintained."
      0.8 "92% criticized the small bathroom."
    • 4.1 "Disappointing food."
    • 3.7 "Not very comfortable."
      4.5 "55% didn't like the uncomfortable beds."
      1.7 "83% said rooms were small."
      0.8 "92% criticized the small bathroom."
    View all review categories

    Overall rating

    7.4 Good
    based on 206 reviews
    • 9.1 "World class service."
      9.3 "93% found the staff to be very friendly."
    • 9.1 "Terrific location."
    • 7.4 "Good breakfast."
    • 5.0 "Average cleanliness."
    • 4.4 "Bad amenities."
      4.3 "57% thought the building wasn't nice."
    • 3.4 "Rooms are not good."
      1.0 "90% said rooms were small."
      4.4 "56% said rooms were dirty."
      2.7 "73% complained about the bathroom."
      4.0 "60% didn't like the uncomfortable beds."
      1.0 "90% thought they were poorly maintained."
      1.7 "For 83%, the rooms looked old."
      1.2 "88% found problems with the furniture."
    • 3.1 "Quite uncomfortable."
      1.0 "90% said rooms were small."
      4.0 "60% didn't like the uncomfortable beds."
    • 3.0 "Horrible vibe."
      1.3 "87% criticized the unstylish hotel."
    • 2.6 "Disappointing internet connection."
      1.7 "83% said the wifi quality was bad."
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    Hotel type
    Friends Hotel
    Guests recommend this for traveling with friends.
    Solo Hotel
    Guests recommend this hotel for solo travelers.
    Good to know
    "Near city centre"
    data provided by TrustYou

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