Hamburg hotels near Rathausmarkt

Pros: Everything was awesome except breakfast.

Cons: we had to wait in line to get a breakfast table… the room was very crowded and noisy. Then dishes plates were missing and we had to wait again. But Food was very good and the staff was really trying.

Pros: Everything was great. Super clean, big bathroom and quite good location.

Cons: Nothing really negative.

Pros: Leaving....

Cons: Beds and pillows were horribly uncomfortable. Not enough towels everyday for two persons. Too far from anything by walking, hostage hotel with extremely high prices in any of the four restaurants. No porter service to help with or bags after a three week trip, 70 year old and 82 year old widows. I would not suggest staying at this hotel, it is not more than a three star hotel with lipstick. Worst choice of my four hotels in Germany!

Cons: That guests have to pay to use the pool and spa

Pros: Simply a very good hotel in a convenient location with excellent staff and comfort.

Cons: Everything especially the breakfast.

Pros: The staff are friendly, flexible and most of them fluent in english as well they are very good in relation of customer service and management

Cons: The only think that it felt negative for me is the resevation of an amount of money after I paid the whole invoice and it was deducted from my credit card after 3 days time which I already spoke to the accounting department and promised they will solve it otherwise the whole experience was very good

Pros: Great all round, suberb hotel.

Cons: Everything was good, but the pool was being refurbished so out of action when i stayed, disappointed .

Pros: Breakfast was fantastic, loved the apples in the room, loved the large desk and comfortable reading chair.

Cons: More coat hangers would have been helpful.

Pros: I most liked the atmosphere and that your staff seemed happy and were very helpful.

Cons: There was not anything to not like. The whole experience was perfect.

Pros: Amazing room. Extremely clean, comfortable bed, great room size.

Pros: A unique hotel at a beautiful building. Nicely decorated with fine details. Very high quality bedding and linens. The amenities and bar in the room made me feel like home. beautifully hanged art and accessories different from other hotels. I loved the sun panes at the 7th floor with the view.

Cons: The waiter at the İzakaya restaurant who seated me the very first night. He was a little dominating and somehow bossy.

Pros: Stylish, clean, comfortable beds and pillows. Nice cosmetic for body and hair.

Cons: Would love to have a breakfast buffet including to the room rate.

Pros: Everything

Cons: Nothing

Cons: The staff was "too" pleasant. Nor helpful at all. The hotel sold itself in way that was not real. Wannabe hip. The shower did not work good. Water on the floor. Bad feeling to hav toilets and shower in a cupboard. The wterbasin diid not pour out the water.

Pros: Very nice boutique hotel with excellent and interesting decor. Refreshing change from the big chain hotels! Excellent central location.

Cons: No on site parking. However public car park 10 minutes walk awaY so not a major problem.

Pros: Great location Interior design innovative

Pros: Nice location for exploring Hamburg.

Pros: The room was big! And beautiful!

Pros: Price discount Club lounge Sauna & swimming pool View of the harbour

Pros: Excellent facility. Luxury and confort all together.

Cons: The swimming pool was a little cold and the air in the pool also

Pros: Great design.

Cons: Staff can be more helpful and friendly

Pros: A great view from the 8. floor and our room on the 11. floor. Very clean room with super elegant interior in light grey and white colours. A big bed in a top class, soft linnen and many soft towels in the bathroom. A bathtub with a very modern installations. We were very satisfied.

Cons: Nothing. Piccolo was helpful, the room excelent, the city is great. The hotel has very nice location and the view is over all expectations.

Pros: Just fantastic, the place, the design and the view. In addition the service was great

Pros: The location and the beds

Cons: Paying €50 a night for parking at the hotel parking lot without being told that hotel guests get a €15 discount. Even when we directly addressed the issue with staff at Reception.

Pros: Great views. Lovely location. Convenient. Well designed.

Pros: Fantastic location especially when visiting Elbphilharmonie

Pros: location very good, the breakfast good

Cons: nothimg

Pros: Outstanding location, architecture, design. Applause to the architects. Really amazing windows. Honestly if you can, stay here once in your life in a room with a harbor view.

Cons: All great. The “real foyer” is beautiful and inviting, the first entrance downstairs beside the theatre is a little weird. Room for improvement for sure.

Pros: Absolute marvelous!! We had a great experience, we were upgraded to a suite. Thank you for that! Great stuff, great view, great food - we enjoyed our weekend stay so much!

Pros: Good location.

Cons: Service was not exceptional

Pros: Very very friendly and helpful staff. Great breakfast buffet with view on lake Alster. Pool and sauna is available and very nice.

Cons: Small fitness room. Closest bus oder S-Bahn station is 5 minutes away by foot.

Pros: A wonderful Stay We had a great spacious room, Our bed was comfortable, It was a quiet hotel and we slept great! The breakfast was also very good, We found the front desk and the concierge friendly and helpful as well.

Cons: Nothing

Pros: Breakfast is nice and the breakfast place is classy. One gentleman who served us few days in a row was very nice and helpful Clean bathrooms and floor heating is nice Fluffy nice towels and robes Good ironing board Stuff was very rude from the check-In to breakfast. The only person who actually cared about our stay and our unpleasant experience was Nina Steiner - she actually went and discussed with the management. She was very polite and kind to us.

Cons: The first impression as we walked in was that it is a very worn out building with a very little maintenance; dirty walls and carpets in the main areas (lobby and bar) and the same in the rooms When we arrived we were offered a room with a very bad view (although in the description it said: quite street and patio) Very small rooms (although we had a superior double room) There was an ongoing construction of the patio and half of the outside building and when I contacted the hotel no one has informed me about it The shower head was broken and I cut my fingers Unpleasant and argumentative staff; one breakfast morning one lady started arguing a lot so we didn’t have the breakfast for the last 2 mornings (for which we never were offered any refund) Different style and concept from Dubai Kempinski - in Hamburg they don’t really care what an average client feels or thinks When did my research there were other much better hotels for the same value for money Quality of shower gels and creams is very poor

Pros: Loved the old world opulence and attention to detail. Fabulous products in the bathroom and super comfortable beds. It has been a bucket list item of mine to stay at the Atlantic Kempinski and I was not disappointed!

Cons: We found the serving staff at breakfast to be a little inattentive and experienced long waits where there were plenty of staff milling around and no-one prepared to assist with orders initially. It did improve but for a 5star establishment, this was a bit slack.

Pros: Huge bathroom. Comfortable beds. Swimming pool. Great bar with live music and comfortable seating.

Cons: No complaints

Pros: I have celiacs disease, they were really good at catering for this, a huge basket of gluten free breads, cereals and cakes turned up at breakfast and I was walked through which items on the buffet were gluten free, which included the nuremberger sausages. Add to this that the service is truly 5*, not always the case in 5* hotels, the high ceilings in the rooms, the pool, gym, sauna, gf steak tartare for supper, the view of the Alster at breakfast, it really can't be improved on. AND most importantly all of the staff, without exception, were friendly, helpful and went the extra distance to make sure you really felt looked after.

Pros: Great location, friendly staff, hotel combines historical and modern. Close to many restaurants and shopping. Big armed Bus stops in front of hotel.

Cons: Food and beverage were very good but pricy however, typical of a 5 star hotel.

Pros: It has easy access to the Main Railway Station and City Center. The Staff was very friendly and helpful. I liked the quiet atmosphere during breakfast and that the staff would bring you almost everything to your table. The breakfast was very healthy, they had different smoothies every morning, and the breakfast offer was really good. The room arrangement was nice, with a big bed, bathroom, sitting area and with a lot of space.

Cons: that the bar was in the reception hall and near the entrance

Pros: Staff Dennis , swatrz And läunga will make us come back , very warm staff very sweet . Outstanding staff

Pros: The historical part of the location

Pros: The only thing that saved the overall impression was the Grill & Health restaurant - extremely good service, friendly staff and great food. The hotel was bad but the restaurant excellent!!!! The size of the room was also good.

Cons: The service in the breakfast restaurant - the speed - the selection. Did not like the bar We could also have been told that the hotel was under renovation. Very disappointing to arrive and see the scaffolding everywhere and that the inner garden was closed.

Pros: Very traditional, amazing room sizes,

Cons: Renovation is on going on this traditional/historical hotel, they should respect a little bit for the resting hours of the guests during this renovation.

Pros: The staff was perfectly attentive and doing a great job

Pros: Well located. Impressive foyer and lovely fireplace

Cons: I accept that I had a room which was on special, and assume has not been refurbished. The bathroom was perfectly fine but the bedroom was slightly dated. Torn curtains, old carpets. One large blanket would have been better. Bathroom robes should be standard.

Pros: meeting Udo Lindenberg who lives in the hotel

Cons: rooms need serious update

Pros: The Hotel Atlantic Kempinski Hamburg is one of the Classic Hotels with a history of over 100 years. Great location, great value of money, kind staff, extrimely clean roon, free internet at the business center.We will always go back.

Cons: Breatkfast is rather expensive (33 euro per person)

Cons: When visiting the hotel by car, the several roadworks and one-way streets arount the hotel make the journey more arduous than necessary.

Cons: I had a room, which was in a bad condition. For a 5Star-Hotel this in inacceptable

Pros: The breakfasts were excellent

Cons: The room was basic and needed redecorating

Pros: Very nice entrance area and breakfast facilities. Central location.

Cons: Room absolutely not five-star-quality. Were sent to wrong floor to find room. Were charged for breakfast even though included in price - will be refunded. Cleaning started before leaving the room in due time before 12.

Pros: location

Cons: We booked the room with the breakfast buffet on your website, but at the hotel we were told the price exclude the breakfast. We were surprised and upset!!! We also had not any slippers in the room.

Pros: Location is good

Cons: The AC is extremely Hot i switched to 4 rooms and all are the same. At the end they gave me a FAN !! Second thing, the room was not cleaned well, my baby picked up a tablet (medicine pill) and was going to eat it if we werent around.

Pros: Location

Cons: Room temperature, old facilities, expensive

Pros: Location is perfect. I had the superior room with a nice view. The bed was really comfy and the bathroom was big and nice showers!

Pros: Location, modern decor, luxury shower, ability to borrow bikes, helpful staff.