4 stars
Mercure Hotel Hamburg City
Photos of Mercure Hotel Hamburg City
Overview
Our renovated hotel is located in the heart of the Hanseatic city. It is within walking distance to the city center, 800 m from the Harry Potter Theater and 1.5 km from the main train station. A bus and metro station are nearby. The airport is 12 km away. You can reach us by car via the A1 and A7. Paid parking is available at the hotel.
Latest deals for Mercure Hotel Hamburg City
*Total includes estimated local taxes & fees payable on check out.
Rates may not include a tourism tax payable by travellers at the hotel.
Prices are based on 1 night including VAT, excluding local taxes and fees.
Amenities at Mercure Hotel Hamburg City
- Restaurant
- Bar/Lounge
- Room service
- Free Wi-Fi
- Coffee machine
- Business centre
- Wi-Fi available in all areas
- Flat-screen TV
- TV
- Cable or satellite TV
Basics
- Free Wi-Fi
- Wi-Fi available in all areas
- Internet
- Linens
- Towels
- Fire extinguisher
- Free toiletries
- Smoke alarms
- Heating
- Air-conditioned
- Dustbins
Accessibility and suitability
- Pets allowed on request. Charges may apply.
- Disabled access
- Lift
- Accessible by lift
- Hypoallergenic
- Allergy-free room
- No smoking
- Non-feather pillow
- Upper floors accessible by lift
- Designated smoking area
Dining
- Minibar
- Packed lunches
- Special diet menus (on request)
- Snack bar
- Restaurant
- Bar/Lounge
- Breakfast in the room
- Refrigerator
- Food can be delivered to guest accommodation
- Coffee machine
General
- Family rooms
- Slippers
- Sofa
- Soundproof rooms
- Soundproofing
- Lockers
- Telephone
- Carpeted
- Storage available
Services and conveniences
- Business centre
- Wake-up service
- Safety deposit box
- Currency exchange on-site
- Meeting/Banquet facilities
- Room service
- Tour desk
- Key card access
- 24-hour front desk
Bathroom
- Shower
- Hairdryer
- Toilet
- Toilet paper
- Bathrobe
- Private bathroom
Media and entertainment
- Radio
- Flat-screen TV
- Cable or satellite TV
- Pay-per-view channels
- TV
Laundry
- Laundry facilities
- Laundry service
- Iron and ironing board
Bedroom
- Socket near the bed
- Sofa bed
- Wardrobe or closet
Things to do
- Bicycle hire
- Board games/puzzles
- Cycling
Parking and transportation
- Parking
- Private parking
Outdoor
- Terrace/Patio
- Garden
Workspace
- Fax/photocopying
- Desk
Health and safety
- Daily housekeeping
- Safe
Family friendly
- Kids meals
- Baby safety gates
Spa
- Sauna
Reviews of Mercure Hotel Hamburg City
7.8
Good
2112 verified ratings
Wonderful
598
Very good
600
Good
481
Okay
191
Fair
130
Mediocre
64
Poor
48
Summary of reviews
Guests say
Guests generally appreciate the hotel's location, which is convenient for exploring the city. However, there are significant complaints regarding the service quality and cleanliness of the rooms, with many mentioning issues such as poor maintenance and inadequate attention to guest needs. Overall, while some guests found value in their stay, many felt that the hotel did not meet their expectations, especially given the price they paid.AI-generated from customer reviews
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Score by provider
7.8 out of 10
24 reviews
Location
Amsinckstr. 53, 20097 Hamburg, Hamburg
What's nearby
- Hammerbrook0.4 km
- Hamburg Central Bus Station0.9 km
- Speicherstadt1.3 km
- Hamburger Rathaus1.7 km
- Nikolaikirche1.8 km
- Hamburg City Centre1.9 km
- Elbphilharmonie2.2 km
- Staatsoper Hamburg2.3 km
- Museum für Hamburgische Geschichte3 km
- Universität Hamburg3.2 km
- Landungsbrücken3.3 km
- Port of Hamburg3.4 km
Policies
Check-in/Check-out | Check in anytime after 15:00, check out anytime before 12:00 |
|---|---|
Cancellation/pre-payment | Cancellation/pre-payment policies vary by room type and provider. |
When to book a room at Mercure Hotel Hamburg City
Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price
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Value for money | 7.2 |
|---|---|
Distance to city centre | 1.3 km |
Nearest airport | Hamburg |
Distance to airport | 9.7 km |