Guest reviews
Overall rating
6.1
Good
Based on 1,647 reviews
Cleanliness
5.8
Comfort
6.0
Pick-up/Drop-off
5.4
Value for money
5.9
Pros
"Nice car , good prices."
(in 1285 reviews)
"Great price, employees very helpful."
(in 523 reviews)
"Nice car , good prices."
(in 523 reviews)
Cons
"Dirty facility and dirty car"
(in 1356 reviews)
"Long line, car not ready."
(in 271 reviews)
"Poor customer service and very pushy."
(in 187 reviews)
Recent reviews
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Find reviews that mention:
customer service
pick up the car
long wait
credit card
car was clean
long line
car available
waited over an hour
car was great
dirty car
great price
wait time
great car
great value
friendly staff
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2.0
Pros: Nothing
Cons: No cars were available at FOX so why did Kayak even book it ?
review from
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2.4
Pros: Nothing and horrible experience. They did not give me mini van even when pre paid for reservation way ahead. Stood me up at midnight with a mini van .. Tried second day to get right car and they are almost rude. Worst service ever in my life and almost got killed with minivan when we had to travel in heavy snow. Heaters failed to work and travelled in cold
Cons: Everything and first my money should be returned
review from
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7.6
Pros: Had booked a small economy vehicle, however was upgraded to a larger vehicle. Return and check out process was very fast, seconds really. No issues with the car.
Cons: Not as cheap as it could be, do not know if this is a function of season i.e. Thanksgiving or region i.e. Oakland International Airport. Slow check in/retrieval, hard sell for add-ons, collision damage coverage, toll service fee option, etc. All in all the positives outweighed the negatives by a large margin. Would book again if it came to that.
review from
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6.4
Pros: Staff very friendly. He was very good about helping me navigate things beyond his control.
Cons: But they made me wait for my vehicle despite having an appointment. Threw off my travel plans
review from
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6.8
Pros: The car worked. Nothing else did
Cons: Service was poor, I was overcharged $300 for a 2 day rental that showed up on my cc statement and not my receipt. I left Fox feeling like it was a scam - will never rent from them again
review from
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8.8
Pros: Faster return process, price
Cons: Picking the car up was a hassle. Long wait time
review from
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9.6
Cons: Weather
review from
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2.4
Pros: Not much. The staff was terrible..
Cons: Better staff.
review from
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4.4
Pros: Drop off was easy.
Cons: Dominique was the rudest customer service agent I have run into in a long time. She did not make eye contact at all and proceeded to text on her phone the entire time while checking us in.
review from
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6.4
Pros: Easy logistics and fast.
Cons: Once again windshield inside so dirty almost impossible to see out in afternoon glare.
review from
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5.6
Pros: Counter staff were nice and caring
Cons: There were no cars available when I got there and had to wait.
review from
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10.0
Pros: I get good service with Fox.
review from
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7.6
Pros: Had booked a small economy vehicle, however was upgraded to a larger vehicle. Return and check out process was very fast, seconds really. No issues with the car.
Cons: Not as cheap as it could be, do not know if this is a function of season i.e. Thanksgiving or region i.e. Oakland International Airport. Slow check in/retrieval, hard sell for add-ons, collision damage coverage, toll service fee option, etc. All in all the positives outweighed the negatives by a large margin. Would book again if it came to that.
review from
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6.8
Pros: The car worked. Nothing else did
Cons: Service was poor, I was overcharged $300 for a 2 day rental that showed up on my cc statement and not my receipt. I left Fox feeling like it was a scam - will never rent from them again
review from
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2.0
Pros: Nothing
Cons: No cars were available at FOX so why did Kayak even book it ?
review from
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2.4
Pros: Nothing and horrible experience. They did not give me mini van even when pre paid for reservation way ahead. Stood me up at midnight with a mini van .. Tried second day to get right car and they are almost rude. Worst service ever in my life and almost got killed with minivan when we had to travel in heavy snow. Heaters failed to work and travelled in cold
Cons: Everything and first my money should be returned
review from
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6.4
Pros: Staff very friendly. He was very good about helping me navigate things beyond his control.
Cons: But they made me wait for my vehicle despite having an appointment. Threw off my travel plans
review from
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2.4
Pros: Not much. The staff was terrible..
Cons: Better staff.
review from
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4.4
Pros: Drop off was easy.
Cons: Dominique was the rudest customer service agent I have run into in a long time. She did not make eye contact at all and proceeded to text on her phone the entire time while checking us in.
review from
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6.4
Pros: Easy logistics and fast.
Cons: Once again windshield inside so dirty almost impossible to see out in afternoon glare.
review from
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5.6
Pros: Counter staff were nice and caring
Cons: There were no cars available when I got there and had to wait.
review from
Other suppliers in Oakland scored
Where can I find Fox hire cars in Oakland?
7600 Earhart Road, Fox car rentals
Address
7600 Earhart RoadHours
| Monday | 00:00 - 00:30 05:00 - 23:59 |
| Tuesday | 00:00 - 00:30 05:00 - 23:59 |
| Wednesday | 00:00 - 00:30 05:00 - 23:59 |
| Thursday | 00:00 - 00:30 05:00 - 23:59 |
| Friday | 00:00 - 00:30 05:00 - 23:59 |
| Saturday | 00:00 - 00:30 05:00 - 23:59 |
| Sunday | 00:00 - 00:30 05:00 - 23:59 |
Phone
+1 510 254 4410Top tips for renting a car from Fox in Oakland
- Economy car hires from Fox in Oakland are around 17% cheaper than other car types, on average
FAQs about renting a car from Fox in Oakland
What is the most popular car hire from Fox in Oakland?
Economy (Chevrolet Spark or similar) is the most frequently booked car hire type from Fox in Oakland.
How many car hire locations does Fox have in Oakland?
Fox has 1 car hire location in Oakland. Take a look at our Fox hire location map to find the best car hires near you.
Does Fox have a car hire location at the airport: San Francisco airport (SFO)?
Yes
Does Fox offer shuttle or airport pick-up services from San Francisco airport (SFO)?
Yes