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Value for money
Distance to city centre
|Cusco Velazco Astete|
Distance to airport
|"Perfect hotel in a perfect location!"||(in 69 reviews)|
|"Staff excellent, knowledgeable and friendly."||(in 75 reviews)|
|"Great breakfast and friendly staff."||(in 65 reviews)|
|"The bathroom was a bit uncomfortable."||(in 5 reviews)|
|"The room service tray only fit on the bed, because room was too small."||(in 3 reviews)|
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Trio of women traveling the Inka trail; lovely room with outstanding beds. Service was outstanding, to include hotel arranging for a clinic visit for one of us with an injury. Bar was good, breakfast was excellent. Spa also used, to include massage service.
semi-scam at checkin/out
At checkin, Roger sat us down and energetically told us our room was not ready (we were early) and suggested we upgrade. I said no, so he asked me if we "really wanted" the room we had reserved. I explained we were tired from the long trip and asked if he could watch our bags and we would return later. He persisted in excitedly selling the upgrade. At checkout, no one could explain why I was charged 40 dollars more than what was listed on the bill. (The visa receipt did not match the folio) Of course it was the 10 percent charge at checkout that does appear in the booking email. These games were surprising at an spg hotel. .Everyone Was very nice while they created a sense of confusion that (of course) costs the traveler money. (I am sure worse for those who speak no spanish).
Excellent customer service
Attentive staff like I've never seen before. Taking care of every need and going above and beyond to make you happy.
The hotel is a little old and could probably use a face lift.
For us it was a "new experience" as it was our first time to Cusco. Get to know new place to stay
Given the facilities and location and that it really caters for tourists, very much over priced
Palacio del Inka A Luxury Collection Hotel is situated in Cusco and is within a short walk of local landmarks, including Cathedral of Cusco and Plaza de Armas. It also provides a sauna, a Jacuzzi and a Turkish steam bath.
A wide range of personalised services are available for guests of Palacio del Inka A Luxury Collection Hotel, like 24-hour room service, a concierge and a currency exchange. Staff are available 24 hours a day and can assist with booking tours and tickets. It also offers superb facilities for business meetings and events.
The hotel has 203 rooms and has been recently refurbished. All private bathrooms have a shower.
The hotel offers a convenient on-site café. There is an on-site restaurant where international and local specialities can be savoured. A wide selection of cafés and restaurants can also be found in the surrounding area.
Alejandro Velasco Astete International Airport is around a 15-minute car ride from Palacio del Inka A Luxury Collection Hotel and San Pedro Train Station is within walking distance. Guests will find plenty to see and do in the local area, with Sacsayhuaman a short drive away.
based on 490 reviews
Value for money
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Most popular landmarks
- Coricancha 62 m
- Museo Machu Picchu 331 m
- Cusco Museum of Popular Art 394 m
- Museum of Religious Art 0.4 km
- Church of the Company of Jesus 0.4 km
- Cusco Cathedral 0.5 km