Car Rental in Ottawa
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Ottawa, ON, Canada
5 Jul — 12 Jul
Same drop-off
Ottawa, ON, Canada
Tue 5/7
Noon
Tue 12/7
Noon
Driver's age:
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Cheap car rentals in Ottawa
| Mini |
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| Compact |
| Intermediate |
| Standard |
| Full-size |
| Luxury |
| Minivan |
| Passenger van |
| SUV |
| Commercial |
| Pick-up truck |
Ottawa car rental reviews and directory
Enterprise
7.9
Good
281 reviewsBest rated
Cleanliness
8.0
Comfort
7.7
Pick-up/Drop-off
7.5
Value for money
7.5
16 locations in Ottawa
Locations in Ottawa
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Reviews
2.0 Mediocre
May 2021
Cons:
They cancelled the booking a few days in advance and I was very upset as I had to vacate my apartment and needed the rental to do so10.0 Excellent
Feb 2021
Pros:
The staff was excellent at both Enterprise locations - loved the vehicle - there was no surprises (e.g. switch of make/model). Great service.Cons:
Pricey. But everything else was great! Thank you!!10.0 Excellent
Aug 2020
Cons:
Drive back service10.0 Excellent
Jul 2020
Pros:
The staff are nice and they make the effort to show you the car before you drive off.3.2 Mediocre
Jul 2020
Pros:
They did not have an economy car available despite the fact that I had booked economy.Cons:
The car was dirty. The attendant made an excuse to say she tried to clean up the car but in fact she did nothing. There was dirt in the trunk and around the hinges of the trunk door.4.0 Okay
Jun 2019
Pros:
The staff at pick-up was super friendly.Cons:
The interior of the car could have been cleaner. The drop-off experience could have been WAY better. They might be able to update their Computer System - 1 -easy access for local locations to change drop-off if that's what the customer is requesting, and 2 - have the ability to convert currency!Alamo
9.4
Excellent
47 reviewsCleanliness
9.4
Comfort
9.4
Pick-up/Drop-off
9.4
Value for money
7.9
One location in Ottawa
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Reviews
10.0 Excellent
Feb 2020
Pros:
Pick up was simple, drop off was easy, staff was very friendly and helpfulCons:
More signage to help find the drop off location9.2 Excellent
Nov 2018
Pros:
Last minute decent few.7.6 Good
Aug 2018
Cons:
Price2.0 Mediocre
Jun 2018
Cons:
I booked a car for a late evening arrival but when I arrived to pick up my car Alamo was already closed. Thankfully Avis was open and able to rent me a car5.6 Okay
Jun 2018
Pros:
Car upgrade, competitive weekend price.Cons:
To extend rental for 24 hours was quoted to cost more than the entire total for previous 3 days - no flexibility to meet customer needs despite not needing the vehicle for another reservation.9.6 Excellent
Jun 2018
Cons:
I wanted a smaller car but I got a Nissan Altima.Budget
8.2
Excellent
49 reviewsCleanliness
7.5
Comfort
8.6
Pick-up/Drop-off
8.9
Value for money
7.6
11 locations in Ottawa
Locations in Ottawa
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Reviews
10.0 Excellent
May 2022
6.8 Good
Feb 2020
Cons:
When we booked the car for our trip we requested a Ford Focus or similar. This is a 4 door sedan. When we arrived we were given a Volkswagen Beetle. Not exactly what we were expecting or similar.8.4 Excellent
Nov 2019
Pros:
Getting to the rental agency and eventually to the vehicle was very convenient.Cons:
Agent was slightly confused about the fact that it was a one-way rental. After a long drive, the budget drop-off office had no bathrooms available, apparently, and I had to walk across four lanes of rush-hour traffic in the snow WITH LUGGAGE to use a bathroom at a coffee shop across the street! The agent there was aware of my obvious discomfort (made a comment to me about such) but didn't offer to hold my bags or allow me to use the staff bathroom even though I was a paying customer.10.0 Excellent
Oct 2019
Pros:
Central drop off location, clean car9.2 Excellent
Sep 2018
Pros:
upgraded free of charge to fully loaded vehicle...very niceCons:
waiting for my wife to pick me up from the depot6.0 Good
Aug 2018
Pros:
Drop off at Pearson T3 was quick and effucient.Cons:
- CDN $800 for 4 days is a rip off - no hint of additiona insurance charges until pickup - car wad a gas guzzler that i was 'upgraded' to without a choice - hatch back with missing luggage cover - not very clean upon pickup - disabled sat nav - are you guys kidding - other agencues that I've used don't do this..Hertz
6.7
Good
76 reviewsCleanliness
6.6
Comfort
6.8
Pick-up/Drop-off
5.9
Value for money
6.4
7 locations in Ottawa
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Reviews
4.8 Okay
Nov 2020
Pros:
Noone was there when I dropped the car off. I found papertowel (used) in the car. Not acceptable at all given this is a Covid pandemic. I was told after I had booked the car that Costco members get a discount. The agents never really tell you about any features or benefits. When I showed up the woman was not there so I had to wait for her.4.4 Okay
Sep 2020
Pros:
Nothing but the initial price of the car itself.Cons:
Customer service, after hour return policy, initial and final inspection accuracy, insurance plans, ease of finding the rental place, and so many more.2.0 Mediocre
Aug 2020
Pros:
The company cancelled on me!5.6 Okay
Jul 2020
Pros:
The staff was okay. I was told the car was a new model but when I got in the car it smelled like marijuana. The AC was on and this is what it smelled like.4.0 Okay
Jul 2020
Pros:
I had asked for an economy car but I was told that none were available despite the fact that I had booked economy.Cons:
They should go outside with the customer to do an inspection of the car and to explain the features of the car.6.0 Good
Oct 2019
Cons:
When someone rents a GPS it should have instructions with it or the operation be explained. I could not get sound out of it and old address kept coming up. It was night time rain and it seems all the City is in Construction, and the GPS does not work very dangerous.Routes Car & Truck Rentals
5.1
Okay
38 reviewsCleanliness
5.2
Comfort
6.5
Pick-up/Drop-off
5.7
Value for money
5.0
One location in Ottawa
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Reviews
6.0 Good
Apr 2021
Pros:
The orginal price was 209$ and they end up charging 349$. Also, on the site, it's state 500$ deposit, and once on site, they want 1500$ deposit.Cons:
Price is a scam. Make sure of what the customer will pay. Really a scam !6.0 Good
Apr 2021
Pros:
I scheduled my pick up at 8:00 since I was on a tight scheduled. John was helpful showed me the vehicle and did the walk-around with me. They also dropped me off at work which was fantastic.Cons:
First off the $1500 hold is a bit excessive. The other thing is the scam with the unlimited mileage, don't advertise unlimited mileage if that is not the case knowing very well that once we have made the arrangements, the customer is at your mercy.10.0 Excellent
Dec 2018
Pros:
Friendly, helpful staff. Great vehicle, great price, and a free shuttle to the airport.3.6 Mediocre
Jun 2018
Cons:
They advertised Unlimited Mileage but only had 300 kms per day. I had to argue to get more kms included which was ridiculous. Pickup was slow and drop-off as well they took their sweet time, so it was a slow process both times.2.0 Mediocre
Apr 2018
Pros:
NothingCons:
They advertised "unlimited" mileage, which was not true. They didn't save a car that I have reserved. They told me that I cannot switch the name of renter to charge additional driver. They increased the amount of additional charge of a driver per day without approval. They offered me a car with full of scratches and missed two spots of damages if I didn't point out. I never rent a car from them again8.4 Excellent
Apr 2018
Pros:
Pickup and dropoff was easy and smooth. The shuttle from the airport was excellent and staff was very friendly and helpful.the vehicle was next to new and very clean.Cons:
I reserved a compact but none were available so I was given a jeep wrangler. The vehicle itself was next to new and very clean but was uncomfortable and was a beast on gas. I spent almost as much on gas for the 3 days I had it as I did for the rental. Would like if they had more compact cars availableEuropcar
10.0
Excellent
6 reviewsCleanliness
8.0
Comfort
10.0
Pick-up/Drop-off
10.0
Value for money
10.0
5 locations in Ottawa
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Reviews
10.0 Excellent
Dec 2017
Pros:
First time with this rental firm and I'll be back Quick pick up at airport Friendly efficient staff Great car2.0 Mediocre
Aug 2017
Pros:
NothingCons:
The fulfilling agency lost my reservation. I went off in my own to find a rental.10.0 Excellent
Mar 2022
10.0 Excellent
Dec 2021
10.0 Excellent
Dec 2017
Pros:
First time with this rental firm and I'll be back Quick pick up at airport Friendly efficient staff Great car2.0 Mediocre
Aug 2017
Pros:
NothingCons:
The fulfilling agency lost my reservation. I went off in my own to find a rental.National
5.9
Okay
14 reviewsCleanliness
5.4
Comfort
5.9
Pick-up/Drop-off
5.4
Value for money
5.4
2 locations in Ottawa
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Reviews
8.8 Excellent
May 2019
Pros:
Drop off wasnt that easy.6.0 Good
Aug 2018
Pros:
People were niceCons:
O had booking for 10 am, got there at 930. After checking waited 2 hr to get the car10.0 Excellent
Aug 2017
Pros:
They even offered an upgrade for a lower cost when we got there. Offered a GPS and ezpass for tolls.2.0 Mediocre
Mar 2022
10.0 Excellent
Oct 2021
10.0 Excellent
Sep 2021
1.9 Horrible
Jul 2021
8.8 Excellent
May 2019
Pros:
Drop off wasnt that easy.6.0 Good
Aug 2018
Pros:
People were niceCons:
O had booking for 10 am, got there at 930. After checking waited 2 hr to get the carAvis
5.5
Okay
26 reviewsCleanliness
7.7
Comfort
7.4
Pick-up/Drop-off
4.4
Value for money
5.7
11 locations in Ottawa
Locations in Ottawa
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Reviews
8.0 Excellent
Dec 2020
Cons:
Despite booking an intermediate on Kayak, the Avis received my booking as a compact. Thankfully, Avis found an intermediate car for me at a nearby location for no extra charge, which I appreciated. Seems like a miscommunication between the Kayak and Avis systems.6.8 Good
Aug 2020
Cons:
We received quite a larger vehicle than booked as the type of vehicle we had booked was not available so I think the vehicle should have been the correct size. Also, the vehicle had Florida license plates and being in Canada and driving, because of the travel restrictions and people’s heightened stress, we didn’t feel comfortable driving in Canada with the Florida plates under Covid.10.0 Excellent
Apr 2019
Pros:
After streetparking my mirror had been flopped back. Sure enough-two dents in the door - I had been side swiped. I reported to insurance and Avis Ottawa who were very calm and supportive. Returning the car, an employee immediately told me that it was old damage. Honest and clear service.2.0 Mediocre
Feb 2019
Cons:
The rental place was supposed to open at 8 A.M. (as was indicated on their own front door), which was when my pickup was arranged for. I got there at 8:05 A.M. and waited until 8:25 A.M. until I had to find other arrangements to get to my appointment because no one showed up.6.0 Good
Jun 2022
6.0 Good
Feb 2022
10.0 Excellent
Oct 2021
1.9 Horrible
Oct 2021
3.9 Mediocre
Sep 2021
1.9 Horrible
Jul 2021
Thrifty
2.0
Mediocre
1 reviewCleanliness
2.0
Comfort
2.0
Pick-up/Drop-off
2.0
Value for money
2.0
6 locations in Ottawa
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2.0 Mediocre
May 2022
Discount Car & Truck Rentals
No score is available
Cleanliness
-
Comfort
-
Pick-up/Drop-off
-
Value for money
-
6 locations in Ottawa
Dollar
No score is available
Cleanliness
-
Comfort
-
Pick-up/Drop-off
-
Value for money
-
5 locations in Ottawa
keddy by Europcar
No score is available
Cleanliness
-
Comfort
-
Pick-up/Drop-off
-
Value for money
-
4 locations in Ottawa
Locations in Ottawa
Filters
No reviews available
Payless
No score is available
Cleanliness
-
Comfort
-
Pick-up/Drop-off
-
Value for money
-
2 locations in Ottawa
Locations in Ottawa
1255 Johnston Road
+1 613 739 4430
2500 Palladium Dr Unit 1200
+1 613 271 7935
Filters
No reviews available
Sunnycars
No score is available
Cleanliness
-
Comfort
-
Pick-up/Drop-off
-
Value for money
-
2 locations in Ottawa
Locations in Ottawa
Filters
No reviews available
538 travellers who rented a car in Ottawa gave the car agency they used an average rating of 6.8
Car hire locations in or near Ottawa
Good to know
Most popular car type | Intermediate |
|---|
When to book a rental car in Ottawa
Average daily price per month
Car hire prices as pick-up date approaches
Top tips for hiring a car in Ottawa
- Canada’s capital is an evergreen city that is overflowing with spectacular parks and gardens. Ottawa is located along the Ottawa River and is connected to the Rideau Canal, providing extensive opportunities to get outside and enjoy the wonders of nature. Renting a car will give you unrivaled access to the glorious hiking trails of Gatineau Park while also allowing the time to take in the significant cultural arts attractions, such as the National Gallery and Canadian Museum of History. If you are planning to attend an Ottawa Senators ice hockey match, renting a car is the best option since Canadian Tire Center is more than 25 km (15 miles) from the downtown district.
- Ottawa Macdonald–Cartier International Airport (YOW) is located approximately 11 km (7 miles) from downtown and you will be able to arrive in just over 20 minutes of driving. Rental companies Alamo, Avis, Budget, Hertz, and Enterprise have their counters located on Level 1 of the parking facility, directly across from the baggage claim area.
- Since the expanse of parklands and outdoor activities lends Ottawa to be an optimal location for bike riding, so be vigilant while driving and remember to check blind spots regularly. Turning right at a red light is legal in Ottawa unless otherwise indicated by signage; however, always remember to stop at the intersection and ensure the road is clear.
- Ottawa and the surrounding areas of Ontario are well known for the heavy amounts of snowfall they often get during the winter. If you are planning to travel during this time of the year you will witness some beautiful frozen lakes and scenery; however, be extra cautious while driving. It is important to regularly check weather reports which will provide information on road conditions and safety. When driving on icy roads, remember to reduce speeds and allow more braking time and space than you would in normal conditions.
- Book your rental car in Ottawa at least 7 weeks before your trip in order to get a below-average price
- Intermediate rental cars in Ottawa are around 24% cheaper than other car types, on average