Book Enterprise Rent-A-Car hire cars in Ottawa

Reviews for Enterprise Rent-A-Car in Ottawa

Recent reviews

Traveller rating

Wonderful

11

Very Good

2

Good

0

Okay

1

Fair

0

Mediocre

0

Poor

5

2.0

Be clear about the deposit before customers book.Reviewed 3 Jan 2024

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2.0

Cons:They cancelled the booking a few days in advance and I was very upset as I had to vacate my apartment and needed the rental to do soReviewed 4 May 2021

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10.0

Pros:The staff was excellent at both Enterprise locations - loved the vehicle - there was no surprises (e.g. switch of make/model). Great service.Cons:Pricey. But everything else was great! Thank you!!Reviewed 4 Feb 2021

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10.0

Cons:Drive back serviceReviewed 12 Aug 2020

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10.0

Pros:The staff are nice and they make the effort to show you the car before you drive off.Reviewed 27 Jul 2020

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3.2

Pros:They did not have an economy car available despite the fact that I had booked economy.Cons:The car was dirty. The attendant made an excuse to say she tried to clean up the car but in fact she did nothing. There was dirt in the trunk and around the hinges of the trunk door.Reviewed 14 Jul 2020

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4.0

Pros:The staff at pick-up was super friendly.Cons:The interior of the car could have been cleaner. The drop-off experience could have been WAY better. They might be able to update their Computer System - 1 -easy access for local locations to change drop-off if that's what the customer is requesting, and 2 - have the ability to convert currency!Reviewed 5 Jun 2019

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10.0

Pros:It was easy in and out. Great carReviewed 8 Apr 2019

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10.0

Pros:The service was really good. Staff was friendly, quick and efficient.Cons:I wish they would have told me about being able to give rides to customers who are going to a nearby address.Reviewed 3 Feb 2019

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10.0

Pros:Excellent customer service at the downtown location.Reviewed 9 Jan 2019

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10.0

Friendly and professionallyPros:Mario is very friendly and professionally to process the car rental.Reviewed 8 Jan 2019

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9.6

Excellent and Wonderful ExperiencePros:Loved the pick-up. Location was a tad ambiguous but overall the staff was effective and friendly. Gave me a huge upgrade! Thank you so much.Cons:Back up camera in vehicle did not work...Reviewed 5 Jan 2019

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More

• Do I get any special benefits if I choose Enterprise?

  Enterprise car rentals in Ottawa are even more appealing with the Enterprise Plus program. This is a rewards program that you can sign up for at no extra charge and earn points for rewards. The points you accrue can qualify you for higher levels, so you can not only take advantage of free rental days, but you can also get free upgrades on your rentals. Also, with Enterprise Plus, you can use member-only check-in and customer service phone number for even faster service. You can also choose to receive special promotions and offers by email.

• What are the best locations to rent a car from Enterprise in Ottawa?

  With around 14 locations across Ottawa, you can find an ideal location to rent a car from Enterprise. If you are flying into Ottawa Airport (YOW), you can pick up a vehicle any day of the week from around 7:30 am to about 11 pm. If you are already in the downtown area, you can choose from the Queens Street location or the office on St Patrick Street, both of which are open from around 8 am to about 5 pm, Monday to Friday, and from about 9 am to around 12 pm on Saturday. There are also locations in the outer neighbourhoods, including at Nepean Bell Corners on Robertson Road, which has the same hours as the downtown locations.

• Will I have a wide selection of vehicles when I rent from Enterprise?

  You can find the right vehicle to suit your needs in Ottawa when booking with Enterprise. If you just need to run errands around the city or go to business meetings, by yourself or with a companion, you can choose standard or full-sized sedans that can fit up to five people and comes with automatic transmission and air-conditioning. If you want a little more style and comfort, you may want a luxury or elite sedan, which comes with leather interiors and Bluetooth functionality.

• What is the most popular car hire from Enterprise Rent-A-Car in Ottawa?

  Economy (Chevrolet Spark or similar) is the most frequently booked car hire type from Enterprise Rent-A-Car in Ottawa.

• How many car hire locations does Enterprise Rent-A-Car have in Ottawa?

  Enterprise Rent-A-Car has 16 hire locations in Ottawa. Take a look at our Enterprise Rent-A-Car hire location map to find the best car hire near you.

• Does Enterprise Rent-A-Car have a car hire location at the airport: Ottawa airport (YOW)?

  Yes

• Does Enterprise Rent-A-Car offer shuttle or airport pick-up services from Ottawa airport (YOW)?

  Yes