Car Rental Mexico City
Search hundreds of travel sites at once for car rental deals in Mexico City
Mexico City, DF, Mexico
3 Mar — 10 Mar
Same drop-off
Mexico City, DF, Mexico
Wed 3/3
Noon
Wed 10/3
Noon
Mexico City car rental information
| Pick-up location | Mexico City |
|---|---|
| Rental locations | 106 |
| Airport locations | 32 |
Mexico City car rental reviews and directory
Budget![agency]()
Best rated
3.6 Mediocre (30 reviews)
4 locations in Mexico City
Budget
Locations in Mexico City
Benito Juarez+52 55 5784 3011
| Monday | 00:00 - 23:59 |
| Tuesday | 00:00 - 23:59 |
| Wednesday | 00:00 - 23:59 |
| Thursday | 00:00 - 23:59 |
| Friday | 00:00 - 23:59 |
| Saturday | 00:00 - 23:59 |
| Sunday | 00:00 - 23:59 |
Calle 3 55 Sta Fe,zedec Sta Fe+52 556 916 8159
| Monday | 09:00 - 17:00 |
| Tuesday | 09:00 - 17:00 |
| Wednesday | 09:00 - 17:00 |
| Thursday | 09:00 - 17:00 |
| Friday | 09:00 - 17:00 |
| Saturday | 09:00 - 17:00 |
| Sunday | 09:00 - 17:00 |
Dakota 95 Col. Napoles+52 55 1107 7838
| Monday | 08:00 - 19:00 |
| Tuesday | 08:00 - 19:00 |
| Wednesday | 08:00 - 19:00 |
| Thursday | 08:00 - 19:00 |
| Friday | 08:00 - 19:00 |
| Saturday | 08:00 - 19:00 |
| Sunday | 08:00 - 19:00 |
Paseo De La Reforma+52 55 3000 1771
| Monday | 07:00 - 19:00 |
| Tuesday | 07:00 - 19:00 |
| Wednesday | 07:00 - 19:00 |
| Thursday | 07:00 - 19:00 |
| Friday | 07:00 - 19:00 |
| Saturday | 08:00 - 19:00 |
| Sunday | 08:00 - 19:00 |
2.0 Mediocre9 Dec 2019
Cons: They wanted me to pay a high deposit fee of more than $3000.00 dollars otherwise Ineeded to get different rental rate. They wasted my time and they only gave me a hard time!!!
4.0 Okay19 Nov 2019
Pros: Office was clean and easy to get to.Cons: The car I reserved was not there. I needed an automatic, any automatic. Kayak showed this location as having several automatic transmission cars, one that I reserved. But when I went to pick up the car, they were totally out. So I had to book from Hertz at the airport and we were put about 3 hours behind schedule due to commute, etc.
3.6 Mediocre4 Nov 2019
Pros: Nothing.Cons: Full disclosure of complete charges. TOO! Many hidden fees.
2.0 Mediocre30 May 2019
Pros: NOTHINGCons: THEY DID NOT RESPECT THE RATE ON THE RESERVATION AND WANTED TO CHARGE 66 DOLLARS P/D FOR A SIMILAR CAR A VW GOL. THEY SAID THE DIFERENCE IN RATE WAS BECAUSE THEY DID NOT HAD THE CAR I RESERVED WHICH WAS UNTRUE AS A GOL IS A LOW SCALE CAR. I WAISTED 2 HOURS, AND $25 IN TAXIS TO GET TO BUDGET AND BACK
3.2 Mediocre3 Jan 2019
beware of upsellingCons: - the car I had reserved was not available and the choice I was given was either a micro-sized car or an upsell - if the reserved car is not available it should be free. The vehicle given was old and rickety, having 70K on the clock. Crazy to be given that as an upsell. Also an unneccessary 'compulsory' that I have never had to pay before in Mexico insurance charge was added. I ended up paying just to get out but this was not good value for money
2.0 Mediocre7 Nov 2018
BadPros: NonCons: The price of the rent at the time of booking was $7.00 but at the time pick up the car was $21.00 more for the insure ce
2.0 Mediocre5 Nov 2018
the worst-Pros: nothingCons: Despite having a car reservation they did not honor it, they did not have a car available and did not offer any way to solve the issue
2.0 Mediocre2 May 2018
Confirmed reservation but no car!Pros: Nothing.Cons: Even with a confirmation number, the agent said they had no car for me. What's the point of making a reservation if it doesn't actually reserve anything?
2.0 Mediocre25 Apr 2018
SUCKEDCons: The car wasnt available when we got there, even though we had the reservation. There was a problem with the communication of the system. Very disappointed, never reserving through this platform again.
2.0 Mediocre31 Dec 2017
Beware: unable to get car, still fighting refundPros: .Cons: Per the car agency clerk, this company tends to oversell availability of cars, so by the time i arrived to pick up my car, there were none available, even though i already had paid in advance. I ended up renting somewhere else, and im in the middle of an investigation process to get my refund completed. It would be nice to see kayak stepping in in this matter, and not just sayin “we are just and intermediary”.
Thrifty![agency]()
3.4 Mediocre (33 reviews)
4 locations in Mexico City
Thrifty
Locations in Mexico City
Alvaro Obregon 23180 0021 2277
| Monday | 07:00 - 19:00 |
| Tuesday | 07:00 - 19:00 |
| Wednesday | 07:00 - 19:00 |
| Thursday | 07:00 - 19:00 |
| Friday | 07:00 - 19:00 |
| Saturday | 07:00 - 19:00 |
| Sunday | 07:00 - 19:00 |
Av Capitan Carlos Leon+52 800 021 2277
| Monday | 00:00 - 23:59 |
| Tuesday | 00:00 - 23:59 |
| Wednesday | 00:00 - 23:59 |
| Thursday | 00:00 - 23:59 |
| Friday | 00:00 - 23:59 |
| Saturday | 00:00 - 23:59 |
| Sunday | 00:00 - 23:59 |
Ave. Paseo De La Reforma # 322+52 555 207 1100
| Monday | 08:00 - 19:00 |
| Tuesday | 08:00 - 19:00 |
| Wednesday | 08:00 - 19:00 |
| Thursday | 08:00 - 19:00 |
| Friday | 08:00 - 19:00 |
| Saturday | 08:00 - 19:00 |
Campos Eliseos 218+52 555 786 8268
| Monday | 08:00 - 19:00 |
| Tuesday | 08:00 - 19:00 |
| Wednesday | 08:00 - 19:00 |
| Thursday | 08:00 - 19:00 |
| Friday | 08:00 - 19:00 |
| Saturday | 08:00 - 19:00 |
5.2 Okay21 Mar 2020
Pros: Clean and new carCons: Quicker pick up and drop off Cheaper insurance options
5.2 Okay9 Jan 2019
Pros: The car did sit all of the people that we had in our party, but, we were not informed that you cannot have anyone under the age of 12 sitting in the front middle seat.Cons: When we arrived, they did not have our car available, even though we had a reservation. Our plane was delayed and their response was well you were not here at the time of the reservation. We had to wait an hour for a vehicle and nobody explained the huge price increase for insurance coverage until we were picking up the car.
2.0 Mediocre31 Dec 2018
There were no carsPros: NothingCons: I was not notified and my time wasted
2.0 Mediocre29 Dec 2018
No cars availableCons: They did not hold my reservation. I was told there were no cars available and there would not be any until five days later.
6.8 Good5 Nov 2018
A very used car at a high pricePros: Pickup and drop off were easy. Car fit our group. Decent gas mileage.Cons: Car was very beat up. Tires were bald. Had a blowout on one and since we were outside of DF we had to buy a used tire and pay for the replacement. Radio volume didn’t work. Springs poking through the seats due to wear. Ended up paying $125/day USD with insurance. Wouldn’t have minded the cost if it was a well maintained or newer vehicle.
2.0 Mediocre5 Mar 2018
Cons: They didn’t have a car for us
3.6 Mediocre26 Feb 2018
the dos ñor honor de reservationPros: the car da a hice the drop of as a fastCons: the dos ñor honor the reservacion, usted ir a suv they gave us a car and the quote da a more than doble the price on the smaller unit te claime that prices on your web site are just get clients but there real prices are registred when you get to tjr counter
2.0 Mediocre5 Feb 2018
Hidden insurance that they forced us to buy and said was mandatoryPros: NothingCons: Thought we were getting a great deal. But they forced use to pay a very expensive third party insurance that my credit card insurance or personal auto insurance would not cover. Ended up costing me an arm and a leg. Beware!!
2.0 Mediocre28 Nov 2017
Car rental thriftyPros: NothingCons: The merchant did not release the vehicle. Regards, juan
2.0 Mediocre22 Nov 2017
They attempted to charge me for existing damageCons: They are snakes. They attempted to charge me for existing damage to the vehicle that was already clearly marked on the damage for when I accepted the vehicle. Complete bs! Beware!!
Alamo
Locations in Mexico City
Ave Patriotismo 69+52 55 5276 9844
| Monday | 08:00 - 19:00 |
| Tuesday | 08:00 - 19:00 |
| Wednesday | 08:00 - 19:00 |
| Thursday | 08:00 - 19:00 |
| Friday | 08:00 - 19:00 |
| Saturday | 08:00 - 19:00 |
| Sunday | 08:00 - 19:00 |
Domestic Arrival Terminal 2+52 55 5786 8077
| Monday | 07:00 - 19:00 |
| Tuesday | 07:00 - 19:00 |
| Wednesday | 07:00 - 19:00 |
| Thursday | 07:00 - 19:00 |
| Friday | 07:00 - 19:00 |
| Saturday | 07:00 - 19:00 |
| Sunday | 07:00 - 19:00 |
International Arrivals+52 55 5786 8077
| Monday | 07:00 - 19:00 |
| Tuesday | 07:00 - 19:00 |
| Wednesday | 07:00 - 19:00 |
| Thursday | 07:00 - 19:00 |
| Friday | 07:00 - 19:00 |
| Saturday | 07:00 - 19:00 |
| Sunday | 07:00 - 19:00 |
International Arrivalsterminal+52 55 5786 8077
| Monday | 07:00 - 19:00 |
| Tuesday | 07:00 - 19:00 |
| Wednesday | 07:00 - 19:00 |
| Thursday | 07:00 - 19:00 |
| Friday | 07:00 - 19:00 |
| Saturday | 07:00 - 19:00 |
| Sunday | 07:00 - 19:00 |
Javier Barros Sierra 540
| Monday | 00:00 - 23:59 |
| Tuesday | 00:00 - 23:59 |
| Wednesday | 00:00 - 23:59 |
| Thursday | 00:00 - 23:59 |
| Friday | 00:00 - 23:59 |
| Saturday | 00:00 - 23:59 |
| Sunday | 00:00 - 23:59 |
Mexico Intl Airport Av Capitan+52 55 5786 8077
| Monday | 07:00 - 19:00 |
| Tuesday | 07:00 - 19:00 |
| Wednesday | 07:00 - 19:00 |
| Thursday | 07:00 - 19:00 |
| Friday | 07:00 - 19:00 |
| Saturday | 07:00 - 19:00 |
| Sunday | 07:00 - 19:00 |
Paseo De La Reforma 325+52 55 5207 5195
| Monday | 08:00 - 19:00 |
| Tuesday | 08:00 - 19:00 |
| Wednesday | 08:00 - 19:00 |
| Thursday | 08:00 - 19:00 |
| Friday | 08:00 - 19:00 |
| Saturday | 08:00 - 19:00 |
| Sunday | 08:00 - 19:00 |
2.0 Mediocre27 Jan 2021
Pros: The staff was awful, rude, dismissive.
2.0 Mediocre3 Jan 2021
Cons: The rarte was diferente From your website when ingot to the Alamo counter Very disappointed
2.0 Mediocre26 Dec 2020
Pros: Nothing. Mexico regulation did not allow Alamo de respect the price published in Kayak and the final one was double. I cannot rent the car and I ended renting another one from another company.Cons: Publish honest and real prices on your website or have a clear negotiation of prices and terms with the Mexican companies.
2.0 Mediocre21 Dec 2020
Cons: Simple! Despite the reservation was made, I’ve got a response «we have no cars at the moment».
2.0 Mediocre6 Dec 2020
Pros: Never got the car. The car rental place tried to charge me 4 times the price on kayak.Cons: The openness on kayak’s part
2.0 Mediocre7 Jan 2020
Cons: We arrived ~30 minutes late and the desk had . given our car away and they had nothing left!
2.0 Mediocre3 Jan 2020
Cons: Alamo didn’t have cara for rental
2.0 Mediocre2 Jan 2020
Pros: Nothing. There was no car available, and I was told that I would be contacted as soon as there was a car. No contact was ever made. Awful experience, messed up all of my plans for that day and the following one. Will never use Kayak or Alamo againCons: A car would have been better
2.0 Mediocre13 Oct 2019
Cons: Pricing was not transparent- there was a large “mandatory” additional fee for liability insurance, regardless of whether or not you have liability coverage that extends to the rental car. I suspect this coverage is the larger profit center for the company than actually renting the vehicles.
2.0 Mediocre21 Sep 2019
Pros: Nothing because I went there and they didn’t have me the car and offered me another one instead that was several times more expensive than the one I rentedCons: Everything starting for having my rented car for me
Avis![Avis]()
5.2 Okay (5 reviews)
5 locations in Mexico City
Avis
Locations in Mexico City
Aeropuerto Benito Juarez+52 55 5762 3262
| Monday | 00:00 - 23:59 |
| Tuesday | 00:00 - 23:59 |
| Wednesday | 00:00 - 23:59 |
| Thursday | 00:00 - 23:59 |
| Friday | 00:00 - 23:59 |
| Saturday | 00:00 - 23:59 |
| Sunday | 00:00 - 23:59 |
Avenida Juarez 70+52 55 5130 5300
| Monday | 08:00 - 19:00 |
| Tuesday | 08:00 - 19:00 |
| Wednesday | 08:00 - 19:00 |
| Thursday | 08:00 - 19:00 |
| Friday | 08:00 - 19:00 |
| Saturday | 08:00 - 19:00 |
Campos Eliseos 185 - Col Polanco+52 55 5280 1301
| Monday | 07:00 - 19:00 |
| Tuesday | 07:00 - 19:00 |
| Wednesday | 07:00 - 19:00 |
| Thursday | 07:00 - 19:00 |
| Friday | 07:00 - 19:00 |
| Saturday | 08:00 - 19:00 |
| Sunday | 08:00 - 19:00 |
Intercntl Htl-Av Juan Salvador Agraz #97+52 55 5592 7699
| Monday | 08:00 - 19:00 |
| Tuesday | 08:00 - 19:00 |
| Wednesday | 08:00 - 19:00 |
| Thursday | 08:00 - 19:00 |
| Friday | 08:00 - 19:00 |
| Saturday | 08:00 - 19:00 |
Paseo De La Reforma 296+52 55 5511 2228
| Monday | 07:00 - 19:00 |
| Tuesday | 07:00 - 19:00 |
| Wednesday | 07:00 - 19:00 |
| Thursday | 07:00 - 19:00 |
| Friday | 07:00 - 19:00 |
| Saturday | 08:00 - 19:00 |
| Sunday | 08:00 - 19:00 |
2.4 Mediocre29 Dec 2019
Pros: Pick - Up Staff was available.Cons: 1. Drop off Staff was fast but checked the car 3 times to try and find dents or scratches to charge extra for. 2. After driving 1.5 hrs out of the city, the Key FOB started to malfunction and was sporadic in sending the single to start the car or lock/unlock the doors. This was anxiety producing as we were traveling for several days outside of the city. 3. Tire pressure light was on constantly 4. Car felt cheap even though it was a full-size sedan. 5. Car lacked power to merge on/off highways well and could barely make it up steep hills.
4.0 Okay12 Dec 2018
Rent ElsewhereCons: I strongly recommend against renting a car from this location. I recently rented from this location and couldn't regret it more. I'm an Avis Preferred member who frequently rents cars for both business and personal travel in the US and abroad. I've rented cars in Jordan, Turkey, South Africa, and Georgia among other countries (just to offer some perspective). I waited over an hour at this location to receive my rental, which caused me to have to cancel plans; and on my return it took another forty-five minutes, which caused my taxi fare to double in price while I waited. The act of picking up a rental should never cause a customer to have to cancel appointments. Unfortunately, this isn't the worst of it. Upon my return, the employees claimed damage to a tire -- a "bump in the rubber" to be precise. The tire was is perfect working condition; again, the tire was not flat. When inspecting the vehicle before taking possession, the employees did not mention a need to inspect the tires, even after I prompted confirmation that we had reviewed all the necessary components of the vehicle. To summarize, the employee with whom I inspected the vehicle told me we'd covered everything and it was not necessary to inspect the tires, but upon return they changed their story and claimed damage. I had fortunately purchased full insurance (which absurdly tripled the cost of the rental), so this claim is of minor detail to me at this point. But I write this review to caution others from renting here, as I suspect that the employees will invent damage in order to charge you additional fines. The entire exchange seemed very much a scam, so consider your rental carefully and if possible, go elsewhere for a car in Mexico City. A final note: Avis Customer Service, whom I called to speak with about this experience, had little to say and offered nothing in the way of remedying this experience of mine. When renting from a known company, one expects consistent experience regardless of city or country, otherwise, I'd just rent from a locally-owned company and pay less. In short, I'd recommend another rental company altogether.
7.6 Good14 Sep 2016
Problemas el retirarPros: Muy buen carro, confortable, perfectas condiciones,Cons: Altísimo costo de arrendamiento, pocas opciones de vehículos en punto de entrega, servicio entrega no muy bueno
Sixt![Sixt]()
5.2 Okay (4 reviews)
4 locations in Mexico City
Sixt
Locations in Mexico City
AV. Capitan Carlos Leon, AICM+52 55 1560 0895
| Monday | 07:00 - 19:00 |
| Tuesday | 07:00 - 19:00 |
| Wednesday | 07:00 - 19:00 |
| Thursday | 07:00 - 19:00 |
| Friday | 07:00 - 19:00 |
| Saturday | 07:00 - 19:00 |
| Sunday | 07:00 - 19:00 |
Av Paseo de la Reforma 1+52 55 5546 5003
| Monday | 08:00 - 19:00 15:00 - 18:00 |
| Tuesday | 08:00 - 19:00 15:00 - 18:00 |
| Wednesday | 08:00 - 19:00 15:00 - 18:00 |
| Thursday | 08:00 - 19:00 15:00 - 18:00 |
| Friday | 08:00 - 19:00 15:00 - 18:00 |
| Saturday | 08:00 - 19:00 |
Av. Capitan Carlos de León+52 55 1560 0897
| Monday | 07:00 - 19:00 |
| Tuesday | 07:00 - 19:00 |
| Wednesday | 07:00 - 19:00 |
| Thursday | 07:00 - 19:00 |
| Friday | 07:00 - 19:00 |
| Saturday | 07:00 - 19:00 |
| Sunday | 07:00 - 19:00 |
Ave Santa Fe 170+52 55 5292 0609
| Monday | 09:00 - 17:00 |
| Tuesday | 09:00 - 17:00 |
| Wednesday | 09:00 - 17:00 |
| Thursday | 09:00 - 17:00 |
| Friday | 09:00 - 17:00 |
2.0 Mediocre4 Nov 2018
Reservation not honoredCons: Upon arrival at the Mexico City airport Sixt rental company, I was told that there were no cars available. I explained to the representative that I had a reservation and she apologized stating that all cars had been checked out. Due to this error, I had to take. 2.5 hour bus ride to my destination followed by the same bus ride the next morning. I was extremely disappointed and inconvenienced. I will never use this company aagin.
6.8 Good18 Nov 2016
Never againPros: Pick up was typical. The vehicle was brand new and perfect for what we needed. The staff was very good.Cons: There is a hidden refundable deposit fee of $1700 US dollars they charge at the rental office that was nowhere mentioned on the website.The Mexico city airport which is huge, is extremely difficult to navigate. No clear signage so it was impossible to relocate the drop off point. I was afraid I was going to miss my flight so I just left the vehicle curbside at the terminal, found the terminal rental office handed them the key and told them to deal with it.
MEXRENTACAR ![MEXRENTACAR]()
4.8 Okay (3 reviews)
5 locations in Mexico City
MEXRENTACAR
Locations in Mexico City
11 de Abril 304. Escandón I Secc, Ciudad de México+52 334 170 8243
AICM Terminal 1, Gate 2 y 8.+52 334 170 8243
Calle 2 Sn+52 334 170 8243
Calle Florencia 36.+52 334 170 8243
Mexico City Downtown
Europcar![agency]()
4.2 Okay (12 reviews)
3 locations in Mexico City
Europcar
Locations in Mexico City
Av.paseo De La Reforma 208 Local A+52 55 5533 7161
Benito Juarez International Apt+52 55 1560 1773
Guillermo Gonzalez Camarena 1205+52 55 5161 2721
4.8 Okay25 Nov 2019
Cons: It took a while to convince the overzealous agent to accept my credit card's CDW. He would just not acquiesce that Mexico City is indeed covered under worldwide CDW. Dropping off was quite hard to find where exactly to drive at the airport because there are no signs anywhere. The car could've had an electronic lock.
2.0 Mediocre3 May 2018
Cons: Simplemente no recibi ningun carro que porque no tenian disponible y que en una si queria esperar en el transcurso del dia para ver si alguna unidad quedaba disponible
2.0 Mediocre12 Mar 2018
Cons: Upon my arrival I went to pick up my rental at the place indicated and once I was ready to finalize the car rental paperwork I notified that the price was alter from USD$16.43 to USD $60 per day. That was very misleading to set a price and then have it changto higher
4.0 Okay3 Jan 2018
Cons: I was under the impression that the insurance I purchased would cover the car, however when at the Europcar counter they told me that my insurance did not cover anything and they did not accept it. I had to pay 3 times the price listed online and wasted $40 pre-purchasing insurance.
6.4 Good3 Jan 2018
Pros: The rental priceCons: The insurance price too much
2.0 Mediocre2 Jan 2018
Cons: outrageous price trying to sell the insurance bad...bad ...baddd
2.0 Mediocre1 Jan 2018
Worst mistake of my tripPros: Never having to deal with europcar ever again againCons: I was given a car with damaged wheels that I then had to pay for after I got a flat tire of 5 miles of driving. They claimed I damaged the rims and requested pictures to prove otherwise. Who has ever taken apart the car wheels when renting a car to photograph a rim. I would rather break my foot with a hammer and walk on broken glass for miles than ever do car rentals with Europcar ever again. This was simply a scam.
6.8 Good23 Jan 2017
Price mattersPros: It was mostly a pretty easy experience.Cons: Cost more than expected and advertised. Kayak did not have the relevant insurance information available at the time of booking, which is the cause for the inflated price in person.
2.0 Mediocre24 Oct 2016
Reservation, but no car availableCons: The europcar office in mexico City Reforma 208 was supposed to be open at 9, the guy arrived at 10. Calling the help desk four times as twice not answered, at 9.15 they said the person would arrive in 10 minute. No further answers as the guy did not arrive in 10 minutes. Once he arrived he was surprised that there is a reservation, anyway he said there is no car.
Hertz![agency]()
4.2 Okay (8 reviews)
18 locations in Mexico City
Hertz
Locations in Mexico City
Av Canal De Tezontle 1520+52 800 709 5000
| Monday | 09:00 - 17:00 |
| Tuesday | 09:00 - 17:00 |
| Wednesday | 09:00 - 17:00 |
| Thursday | 09:00 - 17:00 |
| Friday | 09:00 - 17:00 |
| Saturday | 09:00 - 17:00 |
Av Capitan Carlos Leon+52 800 709 5000
| Monday | 00:00 - 23:59 |
| Tuesday | 00:00 - 23:59 |
| Wednesday | 00:00 - 23:59 |
| Thursday | 00:00 - 23:59 |
| Friday | 00:00 - 23:59 |
| Saturday | 00:00 - 23:59 |
| Sunday | 00:00 - 23:59 |
Av Insurgentes Sur #1780+52 800 709 5000
| Monday | 09:00 - 17:00 |
| Tuesday | 09:00 - 17:00 |
| Wednesday | 09:00 - 17:00 |
| Thursday | 09:00 - 17:00 |
| Friday | 09:00 - 17:00 |
| Saturday | 09:00 - 17:00 |
Av P De La Reforma 243 Local 50180 0709 5000
| Monday | 07:00 - 19:00 |
| Tuesday | 07:00 - 19:00 |
| Wednesday | 07:00 - 19:00 |
| Thursday | 07:00 - 19:00 |
| Friday | 07:00 - 19:00 |
| Saturday | 08:00 - 19:00 |
| Sunday | 08:00 - 19:00 |
Av Patriotismo 32+52 800 709 5000
| Monday | 08:00 - 19:00 |
| Tuesday | 08:00 - 19:00 |
| Wednesday | 08:00 - 19:00 |
| Thursday | 08:00 - 19:00 |
| Friday | 08:00 - 19:00 |
| Saturday | 08:00 - 19:00 |
| Sunday | 09:00 - 17:00 |
Blvd Avila Camacho #1834+52 800 709 5000
| Monday | 08:00 - 19:00 |
| Tuesday | 08:00 - 19:00 |
| Wednesday | 08:00 - 19:00 |
| Thursday | 08:00 - 19:00 |
| Friday | 08:00 - 19:00 |
| Saturday | 08:00 - 19:00 |
| Sunday | 08:00 - 19:00 |
Calz Acoxpa 438+52 800 709 5000
| Monday | 09:00 - 17:00 16:00 - 19:00 |
| Tuesday | 09:00 - 17:00 16:00 - 19:00 |
| Wednesday | 09:00 - 17:00 16:00 - 19:00 |
| Thursday | 09:00 - 17:00 16:00 - 19:00 |
| Friday | 09:00 - 17:00 16:00 - 19:00 |
| Saturday | 08:00 - 19:00 |
Campos Elíseos 295, Polanco, Polanco IV Secc0180 0709 5000
| Monday | 07:00 - 19:00 |
| Tuesday | 07:00 - 19:00 |
| Wednesday | 07:00 - 19:00 |
| Thursday | 07:00 - 19:00 |
| Friday | 07:00 - 19:00 |
| Saturday | 08:00 - 19:00 |
| Sunday | 08:00 - 19:00 |
Circuito Circunvalacion Ote+52 800 709 5000
| Monday | 09:00 - 17:00 |
| Tuesday | 09:00 - 17:00 |
| Wednesday | 09:00 - 17:00 |
| Thursday | 09:00 - 17:00 |
| Friday | 09:00 - 17:00 |
| Saturday | 09:00 - 17:00 |
Eje Central Lazaro Cardenas+52 800 709 5000
| Monday | 09:00 - 17:00 |
| Tuesday | 09:00 - 17:00 |
| Wednesday | 09:00 - 17:00 |
| Thursday | 09:00 - 17:00 |
| Friday | 09:00 - 17:00 |
| Saturday | 09:00 - 17:00 |
Guillermo Gonzalez Camarena+52 800 709 5000
| Monday | 08:00 - 19:00 |
| Tuesday | 08:00 - 19:00 |
| Wednesday | 08:00 - 19:00 |
| Thursday | 08:00 - 19:00 |
| Friday | 08:00 - 19:00 |
| Saturday | 08:00 - 19:00 |
Julio Verne #3+52 800 709 5000
| Monday | 07:00 - 19:00 |
| Tuesday | 07:00 - 19:00 |
| Wednesday | 07:00 - 19:00 |
| Thursday | 07:00 - 19:00 |
| Friday | 07:00 - 19:00 |
| Saturday | 08:00 - 19:00 |
| Sunday | 08:00 - 19:00 |
Leibnitz 100 Local 11+52 800 709 5000
| Monday | 08:00 - 19:00 |
| Tuesday | 08:00 - 19:00 |
| Wednesday | 08:00 - 19:00 |
| Thursday | 08:00 - 19:00 |
| Friday | 08:00 - 19:00 |
| Saturday | 08:00 - 19:00 |
| Sunday | 08:00 - 19:00 |
Miguel Angel De Quevedo+52 800 709 5000
| Monday | 09:00 - 17:00 16:00 - 19:00 |
| Tuesday | 09:00 - 17:00 16:00 - 19:00 |
| Wednesday | 09:00 - 17:00 16:00 - 19:00 |
| Thursday | 09:00 - 17:00 16:00 - 19:00 |
| Friday | 09:00 - 17:00 16:00 - 19:00 |
| Saturday | 09:00 - 17:00 |
Municipio Libre 450+52 800 709 5000
| Monday | 09:00 - 17:00 |
| Tuesday | 09:00 - 17:00 |
| Wednesday | 09:00 - 17:00 |
| Thursday | 09:00 - 17:00 |
| Friday | 09:00 - 17:00 |
| Saturday | 09:00 - 17:00 |
Periferico Sur 3647+52 800 709 5000
| Monday | 09:00 - 17:00 16:00 - 19:00 |
| Tuesday | 09:00 - 17:00 16:00 - 19:00 |
| Wednesday | 09:00 - 17:00 16:00 - 19:00 |
| Thursday | 09:00 - 17:00 16:00 - 19:00 |
| Friday | 09:00 - 17:00 16:00 - 19:00 |
| Saturday | 09:00 - 17:00 |
Plaza Antara+52 800 709 5000
| Monday | 08:00 - 19:00 |
| Tuesday | 08:00 - 19:00 |
| Wednesday | 08:00 - 19:00 |
| Thursday | 08:00 - 19:00 |
| Friday | 08:00 - 19:00 |
| Saturday | 09:00 - 17:00 16:00 - 19:00 |
| Sunday | 09:00 - 17:00 16:00 - 19:00 |
Via Dr Gustavo Baz No 4001 Col+52 800 709 5000
| Monday | 09:00 - 17:00 |
| Tuesday | 09:00 - 17:00 |
| Wednesday | 09:00 - 17:00 |
| Thursday | 09:00 - 17:00 |
| Friday | 09:00 - 17:00 |
| Saturday | 09:00 - 17:00 |
5.2 Okay3 Jan 2020
Cons: No car was available even with my reservation
4.4 Okay2 Jan 2019
No available carsCons: I rented a car with a B class, but when I arrived they told me that they didn’t have that size and there were only two kinds left with a high price.
10.0 Excellent21 Jan 2017
Pros: Todos los trabajares de Hertz se portaron de la manera mas atenta ,el auto limpio,la cuota del carro fue la que me prometieron ,asistencia para regresar al aeropuerto en fin muy buen servicio.
2.4 Mediocre11 Jan 2017
overcharged us, Terrible service, junky tiny carPros: The return went pretty well and shuttle left on time.Cons: They reserve it as one price and then they never have the car and then charged us more money for a far smaller car than what we reserved for. They wouldn't allow us to waive the insurance even though I had a printed letter from my insurance and I agreed to a large deposit. I'll never rent here again.
2.0 Mediocre7 Jan 2017
Would not honor rental cost - poor serviceCons: We arrived within the 2 hour pickup window clearly stated on the customer rental agreement. However, both the sales rep (and the manager) would not recognize our rate and were pushing us to pay $240 more for the 1 day rental. When we refused, they started bargaining - reducing it to $120 USD, then $85 as their "final offer." As a global brand, we expected Hertz to maintain it's quality - no matter its location. We were hoping to avoid such bad experiences like this by going with your company. We ended up just canceling the car for the day -- missing all the activities we already planned and booked for the day (losing that money and our valuable vacation time).
5.6 Okay2 Jan 2017
False advertisingPros: The car was ok.Cons: Hertz staff are quite unprofessional, disrespectful and uninformed. Besides charging me almost twice as much due to out-of-the-blue fees (including "hotel fees," and a supposed sales tax of 64%, which was further taxed at the end), when I requested to talk with the manager, the sales person said he was needed at some other location, which was evidently false as I could confirm when I said I could wait. The manager refused to talk with us, notwithstanding the fact that he was there the whole time. By the time we left having paid an excess of 40 dollars, the office was crowded with upset customers who Hertz staff were ignoring.
2.0 Mediocre6 Sep 2016
No reservation found in their systemPros: They didn't find my reservation and wanted to charge me some Absurd amount per day for the rental so I went to another company.Cons: They were not able to find my reservation. So I used another company with better rates.
Ace![agency]()
3.9 Mediocre (14 reviews)
2 locations in Mexico City
Ace
Locations in Mexico City
Calle Atenas 44 Colonia Juarez
| Monday | 08:00 - 19:00 |
| Tuesday | 08:00 - 19:00 |
| Wednesday | 08:00 - 19:00 |
| Thursday | 08:00 - 19:00 |
| Friday | 08:00 - 19:00 |
| Saturday | 09:00 - 17:00 |
| Sunday | 09:00 - 17:00 |
Terminal 1 Sala E1 Local 19-A+52 33 4170 8243
| Monday | 00:00 - 23:59 |
| Tuesday | 00:00 - 23:59 |
| Wednesday | 00:00 - 23:59 |
| Thursday | 00:00 - 23:59 |
| Friday | 00:00 - 23:59 |
| Saturday | 00:00 - 23:59 |
| Sunday | 00:00 - 23:59 |
2.0 Mediocre10 Jan 2019
LiesCons: There weren’t any cars available when I got there. They said to not trust the website prices or availability. They were making up their own prices when I got there. I Left with nothing. Horrible And waste of time
2.0 Mediocre27 Nov 2018
They didn’t have my car, I need a refund ASAPPros: Nothing, they didn’t even help me getting a different carCons: The service is horrible, the wait to get my case resolved about my refund is taking forever, I’m about to post about my bad experience everywhere
2.0 Mediocre24 Oct 2018
PatheticPros: The car rental company didn’t have the car I prepaid for and on top of that they were rude , unapologetic, unaccomodating . My kids were tired and hungry and we had to wait there for 2 hours and were denied helpCons: Everything ! I think it’s a scam as there was another tourist from Germany who also prepaid and didn’t get their car.
2.0 Mediocre28 May 2018
Gave away my vehicleCons: I'd reserved a premium car. My flight arrived late and they gave it away, with only a small economy car left available. I went elsewhere and they didn't even cancel my reservation.
2.0 Mediocre2 May 2018
Bad service and van had several issuesPros: NothingCons: Bad experience would not rent again with Ace aaaasssss ggggggggh hhhhhhhhhh kkkkkkkkkkk
2.0 Mediocre14 Mar 2018
Pros: Mexican car rental insurance is a scam. it’s a shame the prices aren’t more upfront.
3.2 Mediocre20 Feb 2018
Horrible pickup experiencePros: N/ACons: I never even got my car because the wait was so long (over an hour in line) and when I finally got to the desk I was told I needed my physical passport to rent. I had my credit card, drivers license, photo of passport, and multiple other forms of ID. It did not say anywhere on the email I received that I would need to bring my passport. I ended up going with another company
2.0 Mediocre19 Feb 2018
Bait and Switch!!!!Pros: Nothing. They didn't have the car I rented available.Cons: They didn't have the car available and all they had to offer was a Prius that was twice as expensive. I reserved a Jeep not a small hybrid and needed the Jeep for travel in the mountains. Not a good experience. The Ace sign was also not visible so I walked by the agency several times before I found it.
2.0 Mediocre21 Oct 2017
HorriblePros: The office wasn't opened, all the other car rentals companies were opened. There was no support on the phone.
4.8 Okay7 Aug 2017
Hard to find ACE (no signage). Insurance costs in Mexico are a killer!Pros: We received the van we requested for 12 people. The guys @ the car drop-off and pick-up were very nice and helpful.Cons: We couldn't find ACE @ the airport. No signage. After 20 min of searching and local assistance we found ACE with MEX or FOX. We found a small ACE sign inside the MEX Agency. We waited an eternity to get service, 45 min of waiting. What a waste of time. The insurance was almost the same cost as the rental. A $300 rental was $600, nice.
Payless![agency]()
3.9 Mediocre (16 reviews)
5 locations in Mexico City
Payless
Locations in Mexico City
Av Capitan Carlos Leon+52 55 5784 3011
| Monday | 00:00 - 23:59 |
| Tuesday | 00:00 - 23:59 |
| Wednesday | 00:00 - 23:59 |
| Thursday | 00:00 - 23:59 |
| Friday | 00:00 - 23:59 |
| Saturday | 00:00 - 23:59 |
| Sunday | 00:00 - 23:59 |
Blvd ? Camacho Circ Ingenieros+52 55 5562 1703
| Monday | 08:00 - 19:00 |
| Tuesday | 08:00 - 19:00 |
| Wednesday | 08:00 - 19:00 |
| Thursday | 08:00 - 19:00 |
| Friday | 08:00 - 19:00 |
| Saturday | 08:00 - 19:00 |
| Sunday | 08:00 - 19:00 |
Calle 3 #55, Santa Fe+52 555 292 7934
| Monday | 07:00 - 19:00 |
| Tuesday | 07:00 - 19:00 |
| Wednesday | 07:00 - 19:00 |
| Thursday | 07:00 - 19:00 |
| Friday | 07:00 - 19:00 |
| Saturday | 08:00 - 19:00 |
| Sunday | 08:00 - 19:00 |
Dakota 95 Col. Napoles+52 55 1107 7838
| Monday | 08:00 - 19:00 |
| Tuesday | 08:00 - 19:00 |
| Wednesday | 08:00 - 19:00 |
| Thursday | 08:00 - 19:00 |
| Friday | 08:00 - 19:00 |
| Saturday | 08:00 - 19:00 |
| Sunday | 08:00 - 19:00 |
Paseo De La Reforma+52 55 3000 1771
| Monday | 07:00 - 19:00 |
| Tuesday | 07:00 - 19:00 |
| Wednesday | 07:00 - 19:00 |
| Thursday | 07:00 - 19:00 |
| Friday | 07:00 - 19:00 |
| Saturday | 08:00 - 19:00 |
| Sunday | 08:00 - 19:00 |
2.0 Mediocre6 Jan 2020
Pros: nothing. i got there and they didn't have a car for me. it completely ruined my vacation. i had hotels booked and itinerary planned and couldn't do any of it because the busses were all booked. I will never be booking through kayak again. what an awful experience.
2.0 Mediocre10 Aug 2017
Terrible and badPros: Nothing because I didn't rented the carCons: They lie about the price I don't understand why kayak said a price so cheap and pay less rental car no respect that price I think that is a shame of both companies I'm not going to do any more business with ether one !!!
2.0 Mediocre17 Jan 2017
No phone numberPros: N/ACons: Wasn't able to communicate with anybody in Mexico City to confirm.Phone number in Mexico City does not exist.
5.2 Okay10 Jan 2017
They would not take the rate that I got onlinePros: The car was clean.Cons: The employees were mostly rude except for one girl but they did not offer solutions until I said I was going to call PROFECO, the mexican consumer protection services agency. They said that they had no connection to kayak whatsoever.
4.0 Okay9 Jan 2017
Do not use Payless in Mexico City!!!Cons: The rate we had confirmed by Kayak was in another universe to what they charged when we arrived. They also said they did not have a record of our booking or a car...although they later found one. Full insurance (although if you have an accident it is not full insurance) is required. My understanding is they were at the airport but they were half hour taxi ride away.
2.0 Mediocre7 Jan 2017
Bad service and liarsPros: Nothing bad serviceCons: They didn't have my reservation They mentioned problems with the system and they offer me a car very expensive I do not rent the car
8.0 Excellent1 Jan 2017
Great car for travelPros: Great car and deals
3.6 Mediocre1 Jan 2017
Terrible experience in Mexico CityPros: Car was ok - clean, though the back suspensions were already damaged and not the model type we had requested through priceline (one level down)Cons: No respect for the reservation, and the quoted price. Staff looked like they hated working in that office, and was less than friendly. Unfortunately, we were in a hurry to leave, and renting the car took 1.5h, so battled a bit, but could not get through. Here are some details. 1. They could not find the reservation. 2. Once we had a payless customer rep on the phone, they said they would honor the price of the reservation but did not. 3. Bottomline - rental price / day was multiplied by 4; we had to pay for the full insurance that supposedly is compulsory in Mexico City (which is not true after verifying). I came out to 270$ for a 4 day rental instead of the $20 quoted by priceline. 4. We returned the car half a day earlier, and did not get any appreciation or discount. Also had to go through a 10 min inspection (which thankfully did not lead to any extra charges), though it would not have mattered since they made us pay the full insurance. This experience was terrible. Hard to say whether it was Payless or just this office. However, this was bad enough for me not to ever want to be a Payless customer. I would also recommend that Payless takes a close look at this Mexico Juarez office.
2.0 Mediocre30 Dec 2016
Pros: Horrible service. Big scam operation charging us 3x the price and refusing to waive cdw even though we had it on our credit card, telling us no insurance works in Mexico. Liars and scammersCons: Everything. From the rude agents to the scam price to telling us that they couldn't find our reservation and that they couldn't do anything about it. Don't rent here.
2.0 Mediocre25 Dec 2016
They denied our bookingPros: They did not honor our booking
National![agency]()
3.8 Mediocre (26 reviews)
5 locations in Mexico City
National
Locations in Mexico City
Autopista Mexico-toluca #1235+52 55 5292 1166
| Monday | 09:00 - 17:00 |
| Tuesday | 09:00 - 17:00 |
| Wednesday | 09:00 - 17:00 |
| Thursday | 09:00 - 17:00 |
| Friday | 09:00 - 17:00 |
| Saturday | 09:00 - 17:00 |
| Sunday | 00:00 - 23:59 |
Ave Paseo De La Reforma No 231+52 55 5703 2222
| Monday | 09:00 - 17:00 |
| Tuesday | 09:00 - 17:00 |
| Wednesday | 09:00 - 17:00 |
| Thursday | 09:00 - 17:00 |
| Friday | 09:00 - 17:00 |
| Saturday | 09:00 - 17:00 |
| Sunday | 09:00 - 17:00 |
International Airport+52 55 5786 9026
| Monday | 00:00 - 23:59 |
| Tuesday | 00:00 - 23:59 |
| Wednesday | 00:00 - 23:59 |
| Thursday | 00:00 - 23:59 |
| Friday | 00:00 - 23:59 |
| Saturday | 00:00 - 23:59 |
| Sunday | 00:00 - 23:59 |
Manuel Avila Camacho 1822+52 55 5393 1441
| Monday | 09:00 - 17:00 |
| Tuesday | 09:00 - 17:00 |
| Wednesday | 09:00 - 17:00 |
| Thursday | 09:00 - 17:00 |
| Friday | 09:00 - 17:00 |
| Saturday | 09:00 - 17:00 |
| Sunday | 09:00 - 17:00 |
Parroquia 1056, Col Santa Cruz+52 55 9183 7719
| Monday | 00:00 - 23:59 |
| Tuesday | 00:00 - 23:59 |
| Wednesday | 00:00 - 23:59 |
| Thursday | 00:00 - 23:59 |
| Friday | 00:00 - 23:59 |
| Saturday | 00:00 - 23:59 |
| Sunday | 00:00 - 23:59 |
10.0 Excellent3 Aug 2019
Pros: Miguel and Diana were very friendly and hekofuyCons: Everything was super
4.0 Okay15 Apr 2019
Cons: They charged me for a missing tool in the spare tire what of course wasn’t ever there. I checked damage to the car before renting not tools and etc. I just trusted the person who gave the car. The trunk was never opened
2.0 Mediocre29 Nov 2017
No car available..despite reserving months in advancePros: Nothing..Cons: The lady at the counter texting without telling me what's going on. After 15 mins waiting, confirmed to me that there were no cars available at their lot despite my reservation months in advance.
2.0 Mediocre21 Nov 2017
Reservation canceled due to overbookingPros: NothingCons: They overbooked themselves and canceled my reservation.
2.0 Mediocre18 Jul 2017
Pros: I didn't like itCons: The representative that was at the car rental booth was on his phone the whole time since we arrived. After 10 mins on the phone with a sarcastic smile he just said, we are very sorry but, we ran out of cars" how do you run out of cars when you have booked one in advance. Horrible service, will never book through them again. After reading the reviews below, I would have never gone through this rental place. I totally agree with the previous reviews.
2.0 Mediocre22 Jun 2017
Reserved child seats weren't availablePros: Price was supposed to be greatCons: Unfortunately, I didn't get National's great price because the child seats I reserved (and confirmed by phone twice in the week before the rental) were not available. The guy at the desk didn't much seem to care, either. So I was left to waste an hour hauling luggage up and down the row of counters trying to find another company with the child seats, which ended up being three times the price that National had promised.
2.0 Mediocre1 May 2017
Disappointing and deceptive practicesPros: NothingCons: When I arrived at the airport they did not except my reservation. The pricing provided online was different at the airport. The insurance was triple the amount of the car rental. The taxes as well or triple the amount of the exact car rental. When I receive the car it was scratched all over and was very dirty. I was told that I did not have to wash the car when it was returned and I was charged 600 pesos for the cleaning I was told that I would also be responsible for paying for the repair of the scratches that the car already had.
4.4 Okay15 Apr 2017
Never get a car rental on line in MexicoPros: Easy to set on lineCons: Big different price when try to pick up the car in Mexico, $ 5000 mexican pesos just for dropping off the car in a different city, not specified online
2.0 Mediocre28 Feb 2017
Terrible agency.Pros: Nothing to like here! Awful.Cons: I had a confirmed reservation for the class of cars not even available at this location. I understand that the exact car model is not guaranteed, but if I reserve a car for 8 people weeks in advance of my arrival, then I expect to get a car model that can actually fit our entire party with all the luggage, as opposed to being offered a smaller car "at a better price". I literally had to scramble last minute, with my entire family waiting in the arrival hall of the airport and me walking from an agency to agency until I found one that has the car that can fit us all. NO, this is simply not acceptable, not for a reputable rental place and with a confirmed reservation!
4.4 Okay13 Feb 2017
Rip Off!!! Use another car rental companyPros: The vehicle was clean.Cons: I had to purchase insurance even though I explain that my credit card covered rental cars. I ended up paying an extra $400 dollars on a insurance I didn't need. Also, on the day of the return the shuttle drop me off on gate # 7 and I had to walk to gate # 9(pretty far walk) becuase the driver claim the vehicle was to tall and wouldn't clear the overpass.
Enterprise![Enterprise]()
3.8 Mediocre (24 reviews)
5 locations in Mexico City
Enterprise
Locations in Mexico City
Autopista Mexico-toluca #1235+52 55 5292 1166
| Monday | 09:00 - 17:00 |
| Tuesday | 09:00 - 17:00 |
| Wednesday | 09:00 - 17:00 |
| Thursday | 09:00 - 17:00 |
| Friday | 09:00 - 17:00 |
| Saturday | 09:00 - 17:00 |
| Sunday | 00:00 - 23:59 |
Ave Paseo De La Reforma No 231+52 55 5703 2222
| Monday | 09:00 - 17:00 |
| Tuesday | 09:00 - 17:00 |
| Wednesday | 09:00 - 17:00 |
| Thursday | 09:00 - 17:00 |
| Friday | 09:00 - 17:00 |
| Saturday | 09:00 - 17:00 |
| Sunday | 09:00 - 17:00 |
International Airport+52 55 5786 9026
| Monday | 00:00 - 23:59 |
| Tuesday | 00:00 - 23:59 |
| Wednesday | 00:00 - 23:59 |
| Thursday | 00:00 - 23:59 |
| Friday | 00:00 - 23:59 |
| Saturday | 00:00 - 23:59 |
| Sunday | 00:00 - 23:59 |
Manuel Avila Camacho 1822+52 55 5393 1441
| Monday | 09:00 - 17:00 |
| Tuesday | 09:00 - 17:00 |
| Wednesday | 09:00 - 17:00 |
| Thursday | 09:00 - 17:00 |
| Friday | 09:00 - 17:00 |
| Saturday | 09:00 - 17:00 |
| Sunday | 09:00 - 17:00 |
Parroquia 1056, Col Santa Cruz+52 55 9183 7719
| Monday | 00:00 - 23:59 |
| Tuesday | 00:00 - 23:59 |
| Wednesday | 00:00 - 23:59 |
| Thursday | 00:00 - 23:59 |
| Friday | 00:00 - 23:59 |
| Saturday | 00:00 - 23:59 |
| Sunday | 00:00 - 23:59 |
4.0 Okay24 Mar 2020
Pros: The woman who helped me was exceptional!Cons: The system said $1.50 for the day, that was not true. The car was not full: within two blocks, the first line was down. There were no manual transmissions available...
2.0 Mediocre16 Feb 2020
Pros: Staff was brutal, they tried to con us, we had to wait 1.5 hours to get the shuttle to the rental car and we didn’t take the car because they were trying to con us!Cons: You need to have communication between the car rental place. They had no idea we were coming. I had filled out my time of pick up and flight number and nobody there new anything. They also tried telling us we had to buy mandatory insurance which was $1200 USD. I had another insurance policy in place but they wouldn’t let me leave without buying there’s. My wife, infant child and I than left there at 230am to go back to the airport and grab a taxi so we could go to our destination and sleep. We ended up renting another vehicle from elsewhere at a reasonable price. I will never book anything with kayak again
2.0 Mediocre5 Jan 2020
Pros: Car was not available. The reservation through Kayak was completely useless and jeopardized my entire trip. I will never use it again.Cons: Yes, everything!
10.0 Excellent22 Oct 2019
Pros: Everyone was friendly, well mannered and very professional.Cons: Everything was so nice, that I can not find one thing to suggest to do better.
10.0 Excellent26 Sep 2019
Pros: Great car, good value.Cons: Insurance coverage could have been more clearly explained.
2.0 Mediocre5 Nov 2018
Cons: I reserved the cars, and enterprise did not have the cars. They stated that the online services did not coincide with actual car availability, and didn't have any cars
2.0 Mediocre5 Apr 2018
Up setCons: They didn't had any car available, I reserved a week before and they never contact me about this issue, so I had to pay 4 times more than I was supposed to paid on a different rental car
5.2 Okay3 Apr 2018
Car was wrong, price was wrongPros: Cars were cleanCons: The price was actually 3 times more the amount I reserved it for. The type of car wasn't nearly as closed as the one I reserved. The car broke down and couldn't use for 2 days, I go on vacation for 4 days and 2 of those days were nearly ruined for having a defective car. In spite of this, you'd thing Enterprise would try to make it better... Not at all! they even tried to charge me a penalty fee because when they picked up the broke down car it didn't have a full tank (mind you, it died on me! they probably expected me to push it to a gas a station to fill it up) And lastly, when I returned the car I had to argue for 30 minutes with the clerk because he kept offering insignificant discounts for my troubles, it was like barging back and forth with a street vendor selling me a bag of oranges.
10.0 Excellent28 Feb 2018
Pros: ServiceCons: 0
2.0 Mediocre24 Nov 2017
Pros: They did not have a car for me when I arrive. I rented a car from HertzCons: They did not reserve the car. They did not have cars
E-Z Rent-A-Car![agency]()
3.4 Mediocre (5 reviews)
1 location in Mexico City
E-Z Rent-A-Car
Locations in Mexico City
Mexico City International Airport+52 551 560 0089
| Monday | 00:00 - 23:59 |
| Tuesday | 00:00 - 23:59 |
| Wednesday | 00:00 - 23:59 |
| Thursday | 00:00 - 23:59 |
| Friday | 00:00 - 23:59 |
| Saturday | 00:00 - 23:59 |
| Sunday | 00:00 - 23:59 |
2.0 Mediocre23 Apr 2019
Pros: NOTHING. My experience was horribleCons: Well they were trying to over charge me, therefore I ended up NOT renting the car from the agency
2.0 Mediocre22 Mar 2019
Cons: The experience was totally terrible
2.0 Mediocre15 Apr 2017
Cons: The car I reserved wasn't available and I had to take the only available option. Which, of course, it was more expensive.
3.2 Mediocre28 Nov 2016
They don't care about you.Pros: It was a car.Cons: They gave me the car with almost no fuel, had to wait an hour and a half just to get the car when there was only 1 other family in front of the line, and when someone crashed into me on the road they didn't pick up the phone to call the insurance that covered the car. Never renting from here again.
Firefly![Firefly]()
3.2 Mediocre (5 reviews)
3 locations in Mexico City
Firefly
Locations in Mexico City
Av Capitan Carlos Leon Sn T20180 0709 5010
| Monday | 00:00 - 23:59 |
| Tuesday | 00:00 - 23:59 |
| Wednesday | 00:00 - 23:59 |
| Thursday | 00:00 - 23:59 |
| Friday | 00:00 - 23:59 |
| Saturday | 00:00 - 23:59 |
| Sunday | 00:00 - 23:59 |
Av Capitan Carlos Leon0180 0709 5010
| Monday | 07:00 - 19:00 |
| Tuesday | 07:00 - 19:00 |
| Wednesday | 07:00 - 19:00 |
| Thursday | 07:00 - 19:00 |
| Friday | 07:00 - 19:00 |
| Saturday | 07:00 - 19:00 |
| Sunday | 07:00 - 19:00 |
Av Texcococ Sn0180 0709 5010
| Monday | 00:00 - 23:59 |
| Tuesday | 00:00 - 23:59 |
| Wednesday | 00:00 - 23:59 |
| Thursday | 00:00 - 23:59 |
| Friday | 00:00 - 23:59 |
| Saturday | 00:00 - 23:59 |
| Sunday | 00:00 - 23:59 |
2.0 Mediocre9 Jan 2021
Cons: Less extortionate required additional insurance
2.0 Mediocre28 Jul 2019
Cons: After checking in with my reservation at the airport office, (I’d reserved a minivan for my family of 6) ai arrived at the lot they said they don’t have a van because it broke and won’t have another (or anything else to fit 6 people) for two days. So I walked to Hertz and got a great experience.
2.0 Mediocre7 Jan 2019
Basically a scamCons: When I arrived they didn’t have the reserved type of car. I could get a smaller car at the same price, discount was not possible nor was a higher category car. Apparently this is a typical scam done by this locally owned branch of Firefly, they attract customers with low prices online and expect them to take something smaller for the same price as they don’t have much choice after a long flight standing there with suitcases etc. Kayak should be ashamed you give these types of criminals a platform for their scams. I will not use Firefly or Kayak again. SCAM!
8.4 Excellent12 Nov 2018
Overall good butt...Pros: The price, the car, the agents. The car was in good condition, the agents were friendly the check out process was quick and easyCons: The check-in took 1 hour and 20 and we were the only people there. When I declined their insurance, which was more than the car rental itself, they physically charged my credit card the whole estimated price of the car ($300.000.00 Mexican pesos)
Dollar![agency]()
2.9 Mediocre (16 reviews)
3 locations in Mexico City
Dollar
Locations in Mexico City
Alvaro Obregon+52 612 122 6060
| Monday | 07:00 - 19:00 |
| Tuesday | 07:00 - 19:00 |
| Wednesday | 07:00 - 19:00 |
| Thursday | 07:00 - 19:00 |
| Friday | 07:00 - 19:00 |
| Saturday | 07:00 - 19:00 |
| Sunday | 07:00 - 19:00 |
Av Capitan Carlos Leon+52 800 365 1111
| Monday | 00:00 - 23:59 |
| Tuesday | 00:00 - 23:59 |
| Wednesday | 00:00 - 23:59 |
| Thursday | 00:00 - 23:59 |
| Friday | 00:00 - 23:59 |
| Saturday | 00:00 - 23:59 |
| Sunday | 00:00 - 23:59 |
Dinamarca #62+52 555 546 6727
| Monday | 08:30 - 18:30 |
| Tuesday | 08:30 - 18:30 |
| Wednesday | 08:30 - 18:30 |
| Thursday | 08:30 - 18:30 |
| Friday | 08:30 - 18:30 |
| Saturday | 08:30 - 18:30 |
2.0 Mediocre5 Jan 2020
Pros: NothingCons: When we arrived at the address for dollar, there was a rental place called firefly (never heard of them). They said my car was ready, but that the insurance was 100% over the rental price, and that there was no other way. So, a 900 rental was 1800x obviously trying to take advantage of us because of the dates. They said my booking did appear on their system but the price was other than the one stated. When I started arguing with them, a manager was called, and he said he could lower it a couple of dollars. I did not fall for their scam, and left without a car; I preferred to call an uber. Never again will I rent with either company, and you should be aware, they are using your app to scan people.
3.2 Mediocre19 Mar 2019
Pros: no line.Cons: return directions to their lot. accurate car rental. quicker car availability. we had to wait for the car.
2.0 Mediocre4 Jan 2019
Carless un MexicoPros: Dollar Car had no cars available even though I had a reservation. I don’t think they had one to begin with.
3.6 Mediocre4 Apr 2018
2.5 hours to get a carPros: Car given was not what we reserved. I reserved a suburban and got a Ford Explorer after waiting 2.5 hours for the suburban to show up and had my 80 year old Mother with meCons: They charged me $230 US per day insurance. A major rip off as the insurance was more then the vehicle rental. Would NOT recamend and I’m sure I’ll get no response to my issues
2.0 Mediocre4 Mar 2018
Bed experience 3 time more money. I went euro rentals end rent therePros: For 3 times less then dollarCons: None
2.0 Mediocre26 Nov 2017
Cons: I will never use company again
2.0 Mediocre25 Jul 2017
The worst experience everCons: I arrived at the airport and the dollar representative was super nice to begin with but when I declined their insurance, because I have my own insurance and car rental insurance with one of my credit cards, he said that I was obligated to purchase their insurance regardless. Their insurance was going to be twice more of what the rental car was going to be!!!!! The rental for my stay there was going to be roughly $660 and with their "obligatory" insurance was going to be about $2000!!!! The bad thing besides the outrageous amount of money was that after I had to obviously decline the rental and then had to wait a couple of hours to figure out how I was going to get to my destination which was a 2 hour drive....and this was my first time in Mexico so it was definitely an extreme inconvenience not to have been able to rent my car as agreed on Kayak before my trip. No apologies were even offered nor any other alternative.
4.8 Okay15 Apr 2017
Cancelled a lot different price when try to pick up the carPros: The online way to get a carCons: They try to charge $5000 for drop off in a different city not mentioned online
2.0 Mediocre9 Jan 2017
arrived with no car waiting for usPros: nothing.. we got there and were told nope zero cars availableCons: yep you guessed it you gave our car to someone else so when we arrived there were no available cars, even tho we reserved a vihicle well in advance. thanks for that
4.4 Okay31 Dec 2016
Held hostage by Car Rental agencyPros: Holiday travel: After waiting 3 hours for my car I finally got to the Dollar Rental agency and was told I had to buy their additional insurance package that multiplied my rental cost by 3. I told the agent I would only prefer the minimal liability that was included in the original offer because I had my own additional coverage from home. He said that was not an option and I had to buy his package. With precious vacation time running out and limited availability from other rental companies I was in no position to consider any other car. So I paid the ransom and drove away completely frustrated.
GREEN MOTION ![GREEN MOTION]()
2 Mediocre (1 review)
5 locations in Mexico City
GREEN MOTION
Locations in Mexico City
443, Sur 103
Calle Juan Guillermo Villasana # 123
Interior Hotel Sheraton
Mexico City Benito Juarez Intl Airport - Terminal 2 Ambulatorio planta baja Entre puertas 3 y 4 local all-35
Mexico Reforma C Atenas No44 Col Juarez+52 555 291 8872
2.0 Mediocre20 Sep 2019
Cons: No car available, still not refunded. Inadmissible. When I contacted green motion they told me that I had to see directly with you because they did not have my credit card.
Economy Rent a Car![Economy Rent a Car]()
2 Mediocre (3 reviews)
2 locations in Mexico City
Economy Rent a Car
Locations in Mexico City
Av. Sonora casi esq. Texcoco Col. Peñón de los Baños Del+52 998 253 6112
Dinamarca 62 Col. Juarez (Zona Rosa) Del. Cuathemoc+52 998 253 6112
2.0 Mediocre28 Jan 2020
Cons: I try calling them but never answer! Dont recomend it
2.0 Mediocre3 Jan 2020
Pros: Worst car rental in my lifeCons: As usual They have the usual extras in insurance but not to the point where they highjack the car if you don’t pay for insurance they simply told us to a rental of 169 that if we don’t or insurance for 679 that won’t even give us th car. In mexico just don’t bother
2.0 Mediocre28 Mar 2017
Terrible car rental companyPros: NothingCons: They lied and said they only had one car. The company is corrupt. My license plate was stolen and the are charging me?
Sunnycars![Sunnycars]()
14 locations in Mexico City
Sunnycars
Locations in Mexico City
Av 602 /Col San Juan de Aragon
Av Patriotismo Number 32
Av. Sonora Car Rentals Area
Ave. Paseo de la Reforma # 325
Aviacion Civil # sin numero
Boulevard Avila Camacho 1834
Calzada Acoxpa No 438
Col. Oxtopulco Deleg. Coyoacan
Guillermo Gonzalez Camarena,1205
International arrvial hall
Javier Barros Sierra 540
Mariano Escobedo 700
Montesitos #38
Paseo de la Reforma 208 local A
Recent reviews
America Car Rental![America Car Rental]()
3 locations in Mexico City
America Car Rental
Locations in Mexico City
Calle Dinamarca No 62. Col. Juárez - Zona Rosa (Entre Marsella y Liverpool)+52 998 253 6112
Direccion Av. Sonora casi esquina Texcoco Colonia Peñón de los Baños, Delegación V. Carranza, CDMX+52 998 253 6112
Sinaloa 31 Col. Peñon de los Baños Int Hotel Courtyard Marriot+52 551 560 0089
Recent reviews
keddy by Europcar![keddy by Europcar]()
3 locations in Mexico City
keddy by Europcar
Locations in Mexico City
Av.Paseo De La Reforma 208 Local A- Colonia Juarez,Delegacion Cuauhtemo
Benito Juarez International Apt- International Arrival Hall
Guillermo Gonzalez Camarena 1205
Recent reviews
Arrent Car Rental![Arrent Car Rental]()
1 location in Mexico City
Arrent Car Rental
Locations in Mexico City
Circuito Bicentenario Esquina Juan Escutia Colonia Condesa+52 555 256 5935
Recent reviews
NU Car![NU Car]()
1 location in Mexico City
NU Car
Locations in Mexico City
Benito Juarex Intl Airport Mexico D.F. +52 551 560 0087
| Monday | 07:30 - 20:00 |
| Tuesday | 07:30 - 20:00 |
| Wednesday | 07:30 - 20:00 |
| Thursday | 07:30 - 20:00 |
| Friday | 07:30 - 20:00 |
| Saturday | 07:30 - 20:00 |
| Sunday | 07:30 - 20:00 |
Recent reviews
Rhodium![Rhodium]()
1 location in Mexico City
Rhodium
Locations in Mexico City
Benito Juárez International Airport
| Monday | Invalid date - 23:59 |
| Tuesday | Invalid date - 23:59 |
| Wednesday | Invalid date - 23:59 |
| Thursday | Invalid date - 23:59 |
| Friday | Invalid date - 23:59 |
| Saturday | Invalid date - 23:59 |
Recent reviews
Right Cars![Right Cars]()
1 location in Mexico City
Right Cars
Locations in Mexico City
Mexico City International Airport
Recent reviews
236 travellers who rented a car in Mexico City gave the car agency they used an average rating of 3.6
Car rental locations in or near Mexico City
Good to know
Most popular agency | Alamo |
|---|---|
Most popular car type | Economy |
Average price | ₹ 934/day |
Good deal | ₹ 806/day |
When to book a rental car in Mexico City
Average daily price per month
Rental car prices as pick-up date approaches
Top tips for renting a car in Mexico City
- Mexico City has a lot to offer -- and what better way to explore it all than with a rental car? Discover the beauty of nature many of the surrounding nature parks have on display, or venture out into adjoining areas without worrying about train timetables or delayed public transport. As rental cars are also pretty affordable, it is, in most cases, cheaper to drive around than to take public buses and trains.
- Benefit from the many car rental agencies located at Mexico International Airport such as Avis, Europcar, or Hertz. The car rental desks can be found at Terminal 1, even though Terminal 2 also has some service desks available and a shuttle bus operates between the two terminals.
- Driving in Mexico City can be overwhelming at first, but if taking their time and driving carefully and attentively, drivers will get used to it quickly. Adhering to the lane lines is not as clear as in many US cities and cars may cut into your lane suddenly and without a turn signal, so driving defensively and slowly is important.
- Avoid Mexico City’s rush hour, as traffic here is among the worst in the country during peak times. Morning rush hour is between 6 and 9 PM and in the evening from 6 to 9 PM, so try driving to your destination outside these times. Driving at night is also not advisable in the city because it can be dangerous, especially in specific areas like Tepito or Doctores. Keep to the main roads when driving, during the day and at night, especially when you are alone in the car.
- 25% of our users found rental cars in Mexico City for ₹ 806 or less
- Book your rental car in Mexico City at least 1 day before your trip in order to get a below-average price
- Economy rental cars in Mexico City are around 58% cheaper than other car types, on average
FAQs about renting a car in Mexico City
One car rental company which has updated their car rental health and safety policies due to COVID-19 to make sure vehicles are clean and disinfected is Alamo
On average a rental car in Mexico City costs ₹ 934 per day.
The average price of fuel in Mexico City is ₹ 20,000 per litre over the past 30 days. Filling up a tank of fuel costs between ₹ 240,005 and ₹ 320,007, depending on the car size.
Economy (Kia Rio Hatchback or similar) is the most frequently booked rental car type in Mexico City.
The only car hire company onsite at Benito Juarez airport is Alamo.
The only car hire company that offers shuttle or pick-up services from Benito Juarez airport to off-airport locations is Alamo.
Take a look at our extensive car rental location map to find the best rental cars near you.
A Economy car rental in Mexico City costs ₹ 679 per day, on average.
A Compact car rental in Mexico City costs ₹ 863 per day, on average.
In Mexico City, cars are most frequently rented at Alamo International Arrivalsterminal (9 km from city centre ).
On average a rental car in Mexico City costs ₹ 6,536 per week (₹ 934 per day).
On average a rental car in Mexico City costs ₹ 28,011 per month (₹ 934 per day).
There are no special requirements for driving in Mexico, but a compact car is always a sensible choice in a big city. Even more importantly, make sure that the rental car is properly insured and take notes (or photos) of any scratches on the car in advance to prove it was not your fault upon returning it, should claims be made.
Mexico City allows only 10 kph (6 mph) in residential and pedestrian areas, 60 to 80 kph (37-50 mph) in urban, non-residential areas, and up to 110 kph (68 mph) on freeways. Always check the posted speed limit and adhere to it, as police are specifically looking out for tourists breaking the road regulations.
To get a rental car refilled, travelers should expect to pay the average price of 19 Mexican Pesos per liter, which is $0.94 per ¼ gallon. Gas stations in Mexico City are full service, so you do not even need to pump your own gas. Have cash ready as some stations do not accept cards, and, should you pay with credit card, always demand a receipt.
Finding a parking space in Mexico City can be a hassle, and street parking may invite people to break open the car, especially if there are visible valuables in it. The safest option is to park at a parking lot or garage like EZ Parking in Roma Norte, BDI Estacionamiento Público in Polanco, or Smart Parking in Las Lomas. Ideally, opt for a hotel with a parking space included.