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When renting a car from Mexico City Benito Juarez Airport, be prepared to provide your selected rental company with a few documents. All customers will need to have a driver’s license that is valid and will not expire during your rental period. Many companies will accept foreign and international licenses, but make sure to check with their specific policy. You will also want to have your passport with you in case the company needs to take a photocopy and keep it in your file.
The rental car center at Mexico City Benito Juarez Airport can be found in the walkways of both Terminals 1 and 2. In these areas, you will see desks for the several companies that have branches here, and this is where you can complete any necessary paperwork for your rental. An employee will typically provide you with the key to your rental and then walk you to where the company’s fleet is to give you your vehicle.
Inside the rental car center, there are a few different amenities for you to benefit from. For example, there are public restrooms that are located nearby, as well as several outlets that you can use if you would like to charge one of your electronic devices. While waiting for your paperwork to be prepared, you can rest at the sitting area that is inside the center.
Car rental companies that offer shuttle or pick-up services from Mexico City Airport to off-airport locations include Ace, Advantage, Alamo, America Car Rental, Avis, Budget, Dollar, Economy Rent a Car, Enterprise Rent-A-Car, and Europcar.
One location in Mexico City Benito Juarez Airport
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Reviews
2.0 Poor
Anonymous, Dec 2023
Economy
2.0 Poor
Anonymous, Nov 2023
Supplier choice
2.0 Poor
Carlos, Nov 2023
Compact SUV
2.0 Poor
Anonymous, Nov 2023
Economy
8.0 Very Good
Artem, Oct 2023
Economy
2.0 Poor
Anonymous, Jun 2023
Compact SUV
One location in Mexico City Benito Juarez Airport
One location in Mexico City Benito Juarez Airport
Filters
Reviews
2.0 Poor
Anonymous, Apr 2022
One location in Mexico City Benito Juarez Airport
Filters
Reviews
2.0 Poor
Anonymous, Sept 2024
Intermediate SUV
4.0 Mediocre
Anonymous, Jul 2024
Intermediate SUV
2.0 Poor
Anonymous, Jun 2024
Compact
4.0 Mediocre
Anonymous, Sept 2023
Intermediate SUV
8.0 Very Good
Anonymous, Aug 2024
Economy
2 locations in Mexico City Benito Juarez Airport
One location in Mexico City Benito Juarez Airport
Filters
Reviews
2.0 Poor
Kimberly, Apr 2024
Intermediate
2.0 Poor
Anonymous, May 2021
Pros:
NothingCons:
They false advertise. They had quoted me $118 for the whole week. When I arrived, they want to force you to take their “protection”. The rate went from $118 to over $500 It is a scam. There was another foreign customer there that was facing the same issue, These company is dishonest and want to take advantage of their customers. Stay away2.0 Poor
Anonymous, Jan 2021
Cons:
We never got a car!! It was a scam!2.0 Poor
Anonymous, Jan 2023
Minivan
1.9 Poor
Anonymous, Oct 2021
One location in Mexico City Benito Juarez Airport
Locations in Mexico City Benito Juarez Airport
Benito Juarez
+52 55 5784 3011
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Reviews
2.0 Poor
Anonymous, Apr 2024
Passenger van
2.0 Poor
Anonymous, Jan 2024
Standard
2.0 Poor
Anonymous, Feb 2021
Cons:
They’re not honest and they don’t explain nothing and they got a bad customer service4.0 Mediocre
Anonymous, Nov 2019
Pros:
Office was clean and easy to get to.Cons:
The car I reserved was not there. I needed an automatic, any automatic. Kayak showed this location as having several automatic transmission cars, one that I reserved. But when I went to pick up the car, they were totally out. So I had to book from Hertz at the airport and we were put about 3 hours behind schedule due to commute, etc.3.6 Poor
Hector, Nov 2019
Pros:
Nothing.Cons:
Full disclosure of complete charges. TOO! Many hidden fees.10.0 Wonderful
Al, Apr 2022
One location in Mexico City Benito Juarez Airport
Locations in Mexico City Benito Juarez Airport
AICM Terminal 1 Gate 2 and 8
+52 33 4170 8243
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No reviews available
One location in Mexico City Benito Juarez Airport
Locations in Mexico City Benito Juarez Airport
Av Capitan Carlos Leon
+52 800 021 2277
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Reviews
4.0 Mediocre
Shay, Feb 2021
Pros:
Car was clean and relatively new.Cons:
Car had no gas in it when picked up. (Red light on). One of the wheels didn’t have air pressure with pressure notification light on at pick up. No credit was given when car was returned with Kore than half tank more at return. Credit card info was stolen from the system by someone who was trying to charge the card for other purposes.5.2 Fair
Anonymous, Mar 2020
Pros:
Clean and new carCons:
Quicker pick up and drop off Cheaper insurance options2.0 Poor
Anonymous, Jun 2021
Pros:
Noting at allCons:
Be able to contact them and find the place.One location in Mexico City Benito Juarez Airport
Locations in Mexico City Benito Juarez Airport
Fuerza Aerea Mexicana 520
+52 55 2610 1172
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Reviews
2.0 Poor
Len, Feb 2024
Compact
6.0 Okay
Anonymous, Mar 2021
Cons:
The car rental company did not have the car I reserved and ended up renting me a different car at a higher cost. The agent said this happens all the time. Should have just reserved a car at a bigger company that's more trust worthy.2 locations in Mexico City Benito Juarez Airport
Locations in Mexico City Benito Juarez Airport
AV. Capitan Carlos Leon, AICM
+52 55 1560 0895
Av. Capitan Carlos de León
+52 55 1560 0897
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Reviews
2.0 Poor
Hugo, Mar 2021
Pros:
Nothing. Sixt sent us a SMS to tell us that the car would be ready at pick up time and asked to call them. I called and told me that the car was not available due to maintenance issue. First they blamed the broker Expedia and then they aknowledged the mistake was on their side. They did not even try to find a replacement car or solution.Cons:
Everything8.0 Very Good
diego, Aug 2023
Intermediate
2.0 Poor
Anonymous, Nov 2021
2.0 Poor
Anonymous, Nov 2021
2 locations in Mexico City Benito Juarez Airport
Locations in Mexico City Benito Juarez Airport
Bosque Palma de Datil No. 11
+52 55 5291 8872
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Reviews
2.0 Poor
Anonymous, May 2022
1.9 Poor
William, Aug 2021
1.9 Poor
Liam, Aug 2021
1.9 Poor
Anonymous, Aug 2021
1.9 Poor
Ricardo, Aug 2021
4 locations in Mexico City Benito Juarez Airport
Locations in Mexico City Benito Juarez Airport
Domestic Arrival Terminal 2
+52 55 5786 8077
International Arrivals
+52 55 5786 8077
International Arrivalsterminal
+52 55 5786 8077
Mexico Intl Airport Av Capitan
+52 55 5786 8077
Filters
Reviews
2.0 Poor
Mark, Sept 2024
Minivan
2.0 Poor
Anonymous, Aug 2024
Pick-up truck
2.0 Poor
David, May 2021
Pros:
Nothing, everything was wrong with my reservation. The Car, the price, the extra fees, the knowledge of the personnel at the pickupCons:
I reserved a 7 seat car and they offered me a 5 seat truck because they don't have 7 seat car on their inventory. Alamo doesn't have 7 seat cars or trucks. They have only 5 seat cars. I don't know why Kayak - Alamo offers 7 seat cars to customers and they don't have cars with that capacity. I called in advance Alamo to ask for extra insurance fees and an agent at their contact center confirmed there are no extra insurance fees because my reservation has included insurance and reservation fees, but at the pick-up location, they charged no refundable 2,000 dollars for the insurance fee plus 1,500 dollars refundable retention fee on my credit card. Clearly, the agent at the front desk was inexperienced and constantly he was asking my questions to his coworker. Finally, I asked him to call his manager to try to solve my questions. Also, The manager did not know Kayak is offering 7 seat trucks and did not know about the high insurance fees. The worst car rental experience. Poor customer service and lack of professionalism. Pick up location: Mexico City2.0 Poor
Robin, Apr 2021
Cons:
Our flight was delayed and the Alamo office was closed in the terminal we arrived in (terminal 2). We went directly and as quickly as we could to the old terminal where the office was open. We got there a little after 3pm and they refused to honor the rental. Quadrupled the price and told us we were too late for the original quote. We did not get a car and it made our trip a bit challenging. Very frustrating.2.0 Poor
Ruben, Jan 2021
Cons:
The rarte was diferente From your website when ingot to the Alamo counter Very disappointed2.0 Poor
Mykyta, Dec 2020
Cons:
Simple! Despite the reservation was made, I’ve got a response «we have no cars at the moment».One location in Mexico City Benito Juarez Airport
Locations in Mexico City Benito Juarez Airport
Av Capitan Carlos Leon
+52 800 365 1111
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Reviews
2.0 Poor
PABLO, Jan 2020
Pros:
NothingCons:
When we arrived at the address for dollar, there was a rental place called firefly (never heard of them). They said my car was ready, but that the insurance was 100% over the rental price, and that there was no other way. So, a 900 rental was 1800x obviously trying to take advantage of us because of the dates. They said my booking did appear on their system but the price was other than the one stated. When I started arguing with them, a manager was called, and he said he could lower it a couple of dollars. I did not fall for their scam, and left without a car; I preferred to call an uber. Never again will I rent with either company, and you should be aware, they are using your app to scan people.One location in Mexico City Benito Juarez Airport
Locations in Mexico City Benito Juarez Airport
Mexico City Int`l A/P Europcar Europcar Int`l Arrivals Hall
+52 961 153 6098
Filters
Reviews
2.0 Poor
Anonymous, Apr 2024
Intermediate
2.0 Poor
Anonymous, Jan 2024
Intermediate
2.0 Poor
Anonymous, Dec 2023
Economy
2.0 Poor
Anonymous, Nov 2023
Intermediate
One location in Mexico City Benito Juarez Airport
Locations in Mexico City Benito Juarez Airport
Av. Sonora Casi Esq. Texcoco Col. Penon De Los Banos Del
+52 998 253 6112
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Reviews
2.0 Poor
Anonymous, Aug 2024
Compact
One location in Mexico City Benito Juarez Airport
Locations in Mexico City Benito Juarez Airport
Av. Capitan Carlos Leon
0180 0225 4369
Filters
Reviews
2.0 Poor
Anonymous, Sept 2024
Standard
One location in Mexico City Benito Juarez Airport
Locations in Mexico City Benito Juarez Airport
Benito Juarez International Apt- International Arrival Hall
+52 55 1560 1773
Filters
Reviews
2.0 Poor
Anonymous, Apr 2023
Intermediate
2.0 Poor
Luis Alberto, Mar 2023
Standard
One location in Mexico City Benito Juarez Airport
Locations in Mexico City Benito Juarez Airport
Av Capitan Carlos Leon
+52 55 5784 3011
Filters
Reviews
2.0 Poor
Anonymous, Mar 2022
2.0 Poor
Anonymous, Mar 2022
One location in Mexico City Benito Juarez Airport
Locations in Mexico City Benito Juarez Airport
Av Capitan Carlos Leon
+52 800 709 5000
Filters
Reviews
2.0 Poor
Madeleine, Nov 2023
Minivan
1.9 Poor
Ricardo, Aug 2021
2.0 Poor
Anonymous, Jun 2021
Pros:
Not muchCons:
The rates I was quoted in my reservation aren’t the rates I was charged.One location in Mexico City Benito Juarez Airport
Locations in Mexico City Benito Juarez Airport
Direccion Av. Sonora casi esquina Texcoco Colonia Peñón de los Baños, Delegación V. Carranza, CDMX
+52 998 253 6112
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No reviews available
One location in Mexico City Benito Juarez Airport
Locations in Mexico City Benito Juarez Airport
Av. Capitan Carlos Leon
+52 55 5762 3262
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No reviews available
One location in Mexico City Benito Juarez Airport
Locations in Mexico City Benito Juarez Airport
Mexico City International Airport
+52 551 560 0089
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No reviews available
One location in Mexico City Benito Juarez Airport
Locations in Mexico City Benito Juarez Airport
Avenida Texcoco, 140, Peñon De Los Ba
+52 800 077 0800
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No reviews available
One location in Mexico City Benito Juarez Airport
Locations in Mexico City Benito Juarez Airport
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No reviews available
One location in Mexico City Benito Juarez Airport
Locations in Mexico City Benito Juarez Airport
Av. Capitán Carlos León , Peñón de los Baños, Venustiano Carranza
+54 11 6009 3539
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No reviews available
One location in Mexico City Benito Juarez Airport
Locations in Mexico City Benito Juarez Airport
Aeropuerto Cd. Mexico, Penon De Los Banos, Ciudad De Mexico
+52 55 5762 3262
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No reviews available
4 locations in Mexico City Benito Juarez Airport
Locations in Mexico City Benito Juarez Airport
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One location in Mexico City Benito Juarez Airport
Locations in Mexico City Benito Juarez Airport
Avenida Fuerza Aérea Mexicana 520 Local-H Col. Federal Del. Venustiano Carranza, CDMX. Terminal 1 Nacional en el ambulatorio frente a la puerta 2
+52 55 8843 1215
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One location in Mexico City Benito Juarez Airport
Locations in Mexico City Benito Juarez Airport
Mexico City Airport, Mexico City, Mexico
+52 55 1560 0089
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No reviews available
One location in Mexico City Benito Juarez Airport
Locations in Mexico City Benito Juarez Airport
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No reviews available
One location in Mexico City Benito Juarez Airport
Locations in Mexico City Benito Juarez Airport
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No reviews available
One location in Mexico City Benito Juarez Airport
Locations in Mexico City Benito Juarez Airport
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No reviews available
One location in Mexico City Benito Juarez Airport
Locations in Mexico City Benito Juarez Airport
Benito Juarez International Apt
+86 10 6064 1387
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No reviews available
Most popular car type | Compact |
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