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Car rental at Mexico City Benito Juarez Airport

Driver's age: 26-65

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Cheap car rentals at Mexico City Airport

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Chevrolet Beat car
Chevrolet Beat
or similar SMALL
2
2
2-3
M
₹ 1,138/day
Class Compact Car car
Class Compact Car
or similar SMALL
4
2
4-5
M
₹ 1,260/day
Chevrolet Aveo Sedan car
Chevrolet Aveo Sedan
or similar MEDIUM
5
3
4-5
M
₹ 1,300/day
Volkswagen Vento car
Volkswagen Vento
or similar MEDIUM
5
3
4-5
M
₹ 1,422/day
Dodge Grand Caravan car
Dodge Grand Caravan
or similar VAN
5
5
4-5
M
₹ 4,624/day
Nissan X-Trail car
Nissan X-Trail
or similar SUV
5
2
4-5
M
₹ 2,949/day
Ford EcoSport car
Ford EcoSport
or similar SUV
4
2
4-5
M
₹ 1,949/day
Renault Duster car
Renault Duster
or similar SUV
5
3
4-5
M
₹ 1,990/day
Jeep Patriot car
Jeep Patriot
or similar SUV
5
3
4-5
M
₹ 2,949/day
Best prices found by KAYAK users in the past 48 hours.

Top tips for hiring a car at Mexico City Airport

  • Having a car rental at Mexico City Benito Juarez Airport will make it easy for you to move throughout the city and explore all its sights. While Mexico City does have its own public transportation system that consists of bus and metro lines, driving is still the quickest way to head anywhere. When you have your own Mexico City Benito Juarez Airport car rental, you will have the flexibility to create your own schedule and it will be easier for you to move your luggage.
  • There are many types of models for you to choose from for your car rental at Mexico City Benito Juarez Airport, depending on your specific preferences. Economy and compact cars can be a convenient choice if you’ll mainly be in the city center, as it will make it easier for you to find parking and navigate through traffic. If you know that you will be going on longer drives to nearby cities, you can choose a spacious SUV instead.
  • Once you are ready to return your car rental at Mexico City Benito Juarez Airport, you can do so by simply bringing it back to the same place where you first picked it up. Most of the rental car companies keep their fleets on airport property, so make sure to remember where exactly your company’s respective fleet is located. Depending on the company, you may have the option of dropping off your rental outside of the branch’s business hours.
  • Mexico City is large and is known for being a bustling business hub and destination amongst travelers. Because of this, the streets can often be congested. If you want to make sure that you don’t get caught in a traffic jam, try to pick up and return your rental outside of rush hour, which is normally between 7 and 9 am and 5 and 7 pm. There are a few major streets that are known for being particularly busy, and these include Interstates 85, 95, and 950.
  • Book your car hire at Mexico City Airport at least 1 day before your trip in order to get a below-average price

FAQs about renting a car at Mexico City Airport

  • What are the documents that are needed to rent a car at Mexico City Benito Juarez Airport?

    When renting a car from Mexico City Benito Juarez Airport, be prepared to provide your selected rental company with a few documents. All customers will need to have a driver’s license that is valid and will not expire during your rental period. Many companies will accept foreign and international licenses, but make sure to check with their specific policy. You will also want to have your passport with you in case the company needs to take a photocopy and keep it in your file.

  • Where can I find the rental car center at Mexico City Benito Juarez Airport?

    The rental car center at Mexico City Benito Juarez Airport can be found in the walkways of both Terminals 1 and 2. In these areas, you will see desks for the several companies that have branches here, and this is where you can complete any necessary paperwork for your rental. An employee will typically provide you with the key to your rental and then walk you to where the company’s fleet is to give you your vehicle.

  • Does the rental car center at Mexico City Benito Juarez Airport offer any amenities for customers?

    Inside the rental car center, there are a few different amenities for you to benefit from. For example, there are public restrooms that are located nearby, as well as several outlets that you can use if you would like to charge one of your electronic devices. While waiting for your paperwork to be prepared, you can rest at the sitting area that is inside the center.

  • Which car rental companies will pick you up at Mexico City Airport?

    Car rental companies that offer shuttle or pick-up services from Mexico City Airport to off-airport locations include Ace, Advantage, Alamo, America Car Rental, Avis, Budget, Dollar, Economy Rent a Car, Enterprise Rent-A-Car, and Europcar.

Mexico City Benito Juarez Airport car rental reviews and directory 
All ratings and reviews are collected from KAYAK users with a verified car rental booking. Learn how KAYAK collects reviews.

MEXRENTACAR

4.6

Cleanliness

5.2

Comfort

5.5

Pick-up/Drop-off

4.8

Value for money

4.7

One location in Mexico City Benito Juarez Airport

Show locations

Locations in Mexico City Benito Juarez Airport

AICM Terminal 1, Gate 2 y 8.

+52 334 170 8243

Opening times not available

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Reviews

2.0 Poor

Anonymous, Dec 2023

Economy

KAYAK
Fue la peor experiencia. Nosotros solicitamos el auto a las 9. Llegamos a retirar el auto a las 10, ya que se retrasó una hora el viaje. Y me quisieron cobrar por llegar una hora después, a pesar de en en sus términos puedo llegar hasta 6 horas más tarde. Pero me dijeron que por haberlo contratado por kayak/priceline tenía q atenerme a sus términos. Les muestro q los términos de kayak/priceline no dice q el tiempo de espera es solo de una hora, sin embargo no les importo. Nos maltrataron y nos dijeron q no nos podemos quejar en su país. Les pagamos lo que pedían y tuvimos q esperar 40 minutos más el auto. Y cuando llega nos dicen que nos cancelan el contrato. Por lo que nos cancelaron el contrato y no nos devolvieron el dinero, ya que lo contratamos con uds y no con ellos. Nos amenazó que hasta nos iba a deportar si nos seguíamos quejando. Tuvimos que irnos a otra rentadora.

2.0 Poor

Anonymous, Nov 2023

Supplier choice

KAYAK
They didnt give me the car, they had a pick up time that was wrong.

2.0 Poor

Carlos, Nov 2023

Compact SUV

KAYAK
When I arrived at the pickup location, they didn't have a car for me and told me they didn't have a reservation for me. So, I had to move all my plans and assume all the additional costs that the inconvenience caused to me. Renting a car in Mexico is a complete mess. The cars are so basic. Police are waiting for you at the exit of the rental car location to fine you for a random reason they will make up. The insurance is extremely expensive. There are so many reason more I don't recommend to rent a car in Mexico.

2.0 Poor

Anonymous, Nov 2023

Economy

KAYAK
Scam with mandatory insurance 500% more than rental fee

8.0 Very Good

Artem, Oct 2023

Economy

KAYAK
The rental price was very low, but insurance is quite high. The car was old a bit. Could be more cleaner.

2.0 Poor

Anonymous, Jun 2023

Compact SUV

KAYAK
Very bad experience. The announced price was not the right one and i was forced to pay an insurance 3 times the price that was never announced. Taking the car was very long. Our cas was very gas consuming and expensive at the end.

1 out of 10

National

9.0

Wonderful

Cleanliness

9.0

Comfort

9.0

Pick-up/Drop-off

9.0

Value for money

9.0

One location in Mexico City Benito Juarez Airport

Show locations

Locations in Mexico City Benito Juarez Airport

International Airport

+52 55 5786 9026

Monday00:00 - 23:59
Tuesday00:00 - 23:59
Wednesday00:00 - 23:59
Thursday00:00 - 23:59
Friday00:00 - 23:59
Saturday00:00 - 23:59
Sunday00:00 - 23:59
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No reviews available

Enterprise Rent-A-Car

Cleanliness

6.0

Comfort

6.0

Pick-up/Drop-off

6.0

Value for money

6.0

One location in Mexico City Benito Juarez Airport

Show locations

Locations in Mexico City Benito Juarez Airport

International Airport

+52 55 5786 9026

Monday00:00 - 23:59
Tuesday00:00 - 23:59
Wednesday00:00 - 23:59
Thursday00:00 - 23:59
Friday00:00 - 23:59
Saturday00:00 - 23:59
Sunday00:00 - 23:59
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Reviews

2.0 Poor

Anonymous, Apr 2022

KAYAK
The primary driver was Covid positive and he could not travel. There was no option to change it so we had to cancel. You would expect to this point, any issue with covid, it could be resolved.

1 out of 1

Infinity Car Rental

Best rated

Cleanliness

7.4

Comfort

7.0

Pick-up/Drop-off

6.6

Value for money

5.4

One location in Mexico City Benito Juarez Airport

Show locations

Locations in Mexico City Benito Juarez Airport

Fuerza Aérea Mexicana 520, Ciudad de México

+52 55 2610 1172

Opening times not available

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Reviews

2.0 Poor

Anonymous, Sept 2024

Intermediate SUV

KAYAK
When I went to pickup there were too many hidden fees and deposits just over the roof. I had to leave to rental there. Will never rent again.

4.0 Mediocre

Anonymous, Jul 2024

Intermediate SUV

KAYAK
The rental hides insurance pricing until after you're at the counter; and the insurance is expensive—it raised the cost of my rental 6x. Besides, I booked a SUV and they only had an economy sedan.

2.0 Poor

Anonymous, Jun 2024

Compact

KAYAK
They made me pay for insurance even though my cc covered it, they handed me a car that had a tank at less than 3/4 gas, they were impossible to find for the return(no signage or address on the paperwork), they were argumentative and unprofessional. Not all of the employees treated us poorly, but Axel was horrible to deal with.

4.0 Mediocre

Anonymous, Sept 2023

Intermediate SUV

KAYAK
They added charges and explanation was not proper

8.0 Very Good

Anonymous, Aug 2024

Economy

KAYAK
Everything was ok

1 out of 2

Firefly

Cleanliness

5.0

Comfort

5.0

Pick-up/Drop-off

5.0

Value for money

5.0

2 locations in Mexico City Benito Juarez Airport

Show locations

Locations in Mexico City Benito Juarez Airport

Av Capitan Carlos Leon Sn T2

0180 0709 5010

Monday00:00 - 23:59
Tuesday00:00 - 23:59
Wednesday00:00 - 23:59
Thursday00:00 - 23:59
Friday00:00 - 23:59
Saturday00:00 - 23:59
Sunday00:00 - 23:59
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Av Capitan Carlos Leon

0180 0709 5010

Monday07:00 - 23:00
Tuesday07:00 - 23:00
Wednesday07:00 - 23:00
Thursday07:00 - 23:00
Friday07:00 - 23:00
Saturday07:00 - 23:00
Sunday07:00 - 23:00
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Reviews

2.0 Poor

Ashiyan, Jan 2021

KAYAK

Cons:

Less extortionate required additional insurance

1 out of 1

Europcar

4.5

Cleanliness

4.2

Comfort

4.5

Pick-up/Drop-off

4.5

Value for money

4.3

One location in Mexico City Benito Juarez Airport

Show locations

Locations in Mexico City Benito Juarez Airport

Benito Juarez International Apt

+52 55 1560 1773

Opening times not available

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Reviews

2.0 Poor

Kimberly, Apr 2024

Intermediate

KAYAK
We didn't end up renting the car. When we arrived, they told us if we do t pay $600 for their separate insurance, we have to pay $36000 US to cover the entire car, even though we have coverage with a credit car. The car would have ended up being over $1200 for a week. We will never book with Europcar again.

2.0 Poor

Anonymous, May 2021

KAYAK

Pros:

Nothing

Cons:

They false advertise. They had quoted me $118 for the whole week. When I arrived, they want to force you to take their “protection”. The rate went from $118 to over $500 It is a scam. There was another foreign customer there that was facing the same issue, These company is dishonest and want to take advantage of their customers. Stay away

2.0 Poor

Anonymous, Jan 2021

KAYAK

Cons:

We never got a car!! It was a scam!

2.0 Poor

Anonymous, Jan 2023

Minivan

KAYAK
Never picked up car, it wasn’t available in the location we requested it

1.9 Poor

Anonymous, Oct 2021

KAYAK
Did my reservations online to avoid a timely transaction, got there and was told my reservation was done incorrectly, which it wasn’t. Asked me to l my existing reservation and then proceeded to want to charge me double the amount.

1 out of 2

Budget

4.3

Cleanliness

5.0

Comfort

4.6

Pick-up/Drop-off

4.3

Value for money

4.0

One location in Mexico City Benito Juarez Airport

Locations in Mexico City Benito Juarez Airport

Benito Juarez

+52 55 5784 3011

Monday00:00 - 23:59
Tuesday00:00 - 23:59
Wednesday00:00 - 23:59
Thursday00:00 - 23:59
Friday00:00 - 23:59
Saturday00:00 - 23:59
Sunday00:00 - 23:59

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Reviews

2.0 Poor

Anonymous, Apr 2024

Passenger van

KAYAK
I made a rented two urvans and they never had them.

2.0 Poor

Anonymous, Jan 2024

Standard

KAYAK
They didn’t actually have a car to rent. Had to find another rental company

2.0 Poor

Anonymous, Feb 2021

KAYAK

Cons:

They’re not honest and they don’t explain nothing and they got a bad customer service

4.0 Mediocre

Anonymous, Nov 2019

KAYAK

Pros:

Office was clean and easy to get to.

Cons:

The car I reserved was not there. I needed an automatic, any automatic. Kayak showed this location as having several automatic transmission cars, one that I reserved. But when I went to pick up the car, they were totally out. So I had to book from Hertz at the airport and we were put about 3 hours behind schedule due to commute, etc.

3.6 Poor

Hector, Nov 2019

KAYAK

Pros:

Nothing.

Cons:

Full disclosure of complete charges. TOO! Many hidden fees.

10.0 Wonderful

Al, Apr 2022

KAYAK
Great customer service. Make sure you set the correc time for your pickup or you can loose it.

Mas By Mex

4.0

Mediocre

Cleanliness

4.0

Comfort

4.0

Pick-up/Drop-off

4.0

Value for money

4.0

One location in Mexico City Benito Juarez Airport

Locations in Mexico City Benito Juarez Airport

AICM Terminal 1 Gate 2 and 8

+52 33 4170 8243

Opening times not available

Filters

No reviews available

Thrifty

Cleanliness

6.0

Comfort

4.0

Pick-up/Drop-off

2.6

Value for money

4.0

One location in Mexico City Benito Juarez Airport

Locations in Mexico City Benito Juarez Airport

Av Capitan Carlos Leon

+52 800 021 2277

Monday00:00 - 23:59
Tuesday00:00 - 23:59
Wednesday00:00 - 23:59
Thursday00:00 - 23:59
Friday00:00 - 23:59
Saturday00:00 - 23:59
Sunday00:00 - 23:59

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Reviews

4.0 Mediocre

Shay, Feb 2021

KAYAK

Pros:

Car was clean and relatively new.

Cons:

Car had no gas in it when picked up. (Red light on). One of the wheels didn’t have air pressure with pressure notification light on at pick up. No credit was given when car was returned with Kore than half tank more at return. Credit card info was stolen from the system by someone who was trying to charge the card for other purposes.

5.2 Fair

Anonymous, Mar 2020

KAYAK

Pros:

Clean and new car

Cons:

Quicker pick up and drop off Cheaper insurance options

2.0 Poor

Anonymous, Jun 2021

KAYAK

Pros:

Noting at all

Cons:

Be able to contact them and find the place.

Ace

Cleanliness

6.6

Comfort

4.6

Pick-up/Drop-off

2.6

Value for money

3.3

One location in Mexico City Benito Juarez Airport

Locations in Mexico City Benito Juarez Airport

Fuerza Aerea Mexicana 520

+52 55 2610 1172

Monday07:00 - 23:00
Tuesday07:00 - 23:00
Wednesday07:00 - 23:00
Thursday07:00 - 23:00
Friday07:00 - 23:00
Saturday07:00 - 23:00
Sunday07:00 - 23:00

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Reviews

2.0 Poor

Len, Feb 2024

Compact

KAYAK
The car itself was fine. The non existant pick up at the airport with no response from any number listed for them, after an hour and a half I hired a cab (they refused to reiemburse me) to get to a locked gate. The guard finally let me in to find their location at the back of the lot. The basic insurance is included (on the internet add) turned out to be false. The cost was $350 for the car and over $900 for the insurance, nowhere in the adds does it state anything about this cost I feel they rate right up there with phone scammers. Be Ware! The people we interacted with once we found their location were polite and pleasant the only thing is they are peddaling a scam.

6.0 Okay

Anonymous, Mar 2021

KAYAK

Cons:

The car rental company did not have the car I reserved and ended up renting me a different car at a higher cost. The agent said this happens all the time. Should have just reserved a car at a bigger company that's more trust worthy.

Sixt

Cleanliness

3.1

Comfort

3.1

Pick-up/Drop-off

3.3

Value for money

3.1

2 locations in Mexico City Benito Juarez Airport

Locations in Mexico City Benito Juarez Airport

AV. Capitan Carlos Leon, AICM

+52 55 1560 0895

Monday00:00 - 23:59
Tuesday00:00 - 23:59
Wednesday00:00 - 23:59
Thursday00:00 - 23:59
Friday00:00 - 23:59
Saturday00:00 - 23:59
Sunday00:00 - 23:59

Av. Capitan Carlos de León

+52 55 1560 0897

Monday00:00 - 23:59
Tuesday00:00 - 23:59
Wednesday00:00 - 23:59
Thursday00:00 - 23:59
Friday00:00 - 23:59
Saturday00:00 - 23:59
Sunday00:00 - 23:59

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Reviews

2.0 Poor

Hugo, Mar 2021

KAYAK

Pros:

Nothing. Sixt sent us a SMS to tell us that the car would be ready at pick up time and asked to call them. I called and told me that the car was not available due to maintenance issue. First they blamed the broker Expedia and then they aknowledged the mistake was on their side. They did not even try to find a replacement car or solution.

Cons:

Everything

8.0 Very Good

diego, Aug 2023

Intermediate

KAYAK
Very good staff

2.0 Poor

Anonymous, Nov 2021

KAYAK
No car was available for me to pick up. This makes Paid Reservation useless. Horrible service.

2.0 Poor

Anonymous, Nov 2021

KAYAK
We reserved our car with them 6 months before our trip, however when we arrived we were told that, despite us having a reservation, they didn’t have any cars left since it was a busy holiday weekend. I asked how that was possible and was told that since we didn’t prepay for the car, they were under no obligation to hold one for us and that this is a common practice in Mexico. Of course there was no communication about any of this when making the reservation or in the 6 months leading up to the trip. At that point we tried to ask the staff for help finding other options elsewhere since we were stuck. However they couldn’t have been less interested in helping us. We ended up having to take a taxi across town to an Enterprise and pay much more than we were planning to. Do not use Sixt ever again!

GREEN MOTION

Cleanliness

2.8

Comfort

2.8

Pick-up/Drop-off

2.8

Value for money

2.8

2 locations in Mexico City Benito Juarez Airport

Locations in Mexico City Benito Juarez Airport

Bosque Palma de Datil No. 11

+52 55 5291 8872

Monday08:00 - 19:00
Tuesday08:00 - 19:00
Wednesday08:00 - 19:00
Thursday08:00 - 19:00
Friday08:00 - 19:00
Saturday09:00 - 14:00
Sunday09:00 - 14:00

Mexico City Benito Juarez Intl Airport - Terminal 2 Ambulatorio planta baja Entre puertas 3 y 4 local all-35

Opening times not available

Filters

Reviews

2.0 Poor

Anonymous, May 2022

KAYAK
They gave my rental away, they didn’t offer a replacement or an alternative, simply said we don’t have a rental for you. I’m still waiting for my refund.

1.9 Poor

William, Aug 2021

KAYAK
My flight was delayed and they closed before I could get there. I went first thing the next morning to pick up the car and they said they didn't have one [even though there was a rental in my name for four days]. After trying that afternoon and the day after, they couldn't stick to the contract. Priceline was unhelpful and said they would get back to me within 7-10 days. Would NOT recommend

1.9 Poor

Liam, Aug 2021

KAYAK
No car available and had to rent from another agency.I will never choose Green Motion and I don’t think Kayak should do business with them. I was offered a 2 person small truck that would have been illegal to drive out of the city to my destination.

1.9 Poor

Anonymous, Aug 2021

KAYAK
I never got my rental. They were asking for more than $400 to include an insurance should be offered as a suggestion. I canceled right there and still waiting for my initial money I paid to get reimbursed. That changed all my plans. This is so frustrating and annoying. The rental company Green Motion should not be using intermediaries that evidently are tricking potential renters. The price quoted should be all in (with exception if you want further insurance or to reduce the premium). This was highly frustrating and very unfair.

1.9 Poor

Ricardo, Aug 2021

KAYAK
for me it was the worst thing I got to Mexico at 10 o'clock and there is no branch inside the airport the phone number and the one coming in the reservation was wrong I lost time and money looking for the branch until a lady told me where I was and by the way it is outside the airport and in a very ugly area, her schedules are not those who go on the reservation or on her website when I arrived at the establishment was closed I lost the money and the annoyance that caused me was too much, I felt cheated and scammed.... . they should not do those to foreign people rather should give them confidence that if they are airport facilities so that people feel safe and proper and answering telephones and at least, so I take advantage of the space to be solitary returning money for a service they do not use and it was not with correct information.

Alamo

Cleanliness

2.9

Comfort

2.4

Pick-up/Drop-off

2.5

Value for money

2.6

4 locations in Mexico City Benito Juarez Airport

Locations in Mexico City Benito Juarez Airport

Domestic Arrival Terminal 2

+52 55 5786 8077

Monday07:00 - 23:00
Tuesday07:00 - 23:00
Wednesday07:00 - 23:00
Thursday07:00 - 23:00
Friday07:00 - 23:00
Saturday07:00 - 23:00
Sunday07:00 - 23:00

International Arrivals

+52 55 5786 8077

Monday07:00 - 23:00
Tuesday07:00 - 23:00
Wednesday07:00 - 23:00
Thursday07:00 - 23:00
Friday07:00 - 23:00
Saturday07:00 - 23:00
Sunday07:00 - 23:00

International Arrivalsterminal

+52 55 5786 8077

Monday07:00 - 23:00
Tuesday07:00 - 23:00
Wednesday07:00 - 23:00
Thursday07:00 - 23:00
Friday07:00 - 23:00
Saturday07:00 - 23:00
Sunday07:00 - 23:00

Mexico Intl Airport Av Capitan

+52 55 5786 8077

Monday07:00 - 23:00
Tuesday07:00 - 23:00
Wednesday07:00 - 23:00
Thursday07:00 - 23:00
Friday07:00 - 23:00
Saturday07:00 - 23:00
Sunday07:00 - 23:00

Filters

Reviews

2.0 Poor

Mark, Sept 2024

Minivan

KAYAK
Terrible! Never use them again in any country!

2.0 Poor

Anonymous, Aug 2024

Pick-up truck

KAYAK
We booked a Pick Up Truck and when we arrived they sad the dont have this car. We should come tomorrow. Dont use this carrental

2.0 Poor

David, May 2021

KAYAK

Pros:

Nothing, everything was wrong with my reservation. The Car, the price, the extra fees, the knowledge of the personnel at the pickup

Cons:

I reserved a 7 seat car and they offered me a 5 seat truck because they don't have 7 seat car on their inventory. Alamo doesn't have 7 seat cars or trucks. They have only 5 seat cars. I don't know why Kayak - Alamo offers 7 seat cars to customers and they don't have cars with that capacity. I called in advance Alamo to ask for extra insurance fees and an agent at their contact center confirmed there are no extra insurance fees because my reservation has included insurance and reservation fees, but at the pick-up location, they charged no refundable 2,000 dollars for the insurance fee plus 1,500 dollars refundable retention fee on my credit card. Clearly, the agent at the front desk was inexperienced and constantly he was asking my questions to his coworker. Finally, I asked him to call his manager to try to solve my questions. Also, The manager did not know Kayak is offering 7 seat trucks and did not know about the high insurance fees. The worst car rental experience. Poor customer service and lack of professionalism. Pick up location: Mexico City

2.0 Poor

Robin, Apr 2021

KAYAK

Cons:

Our flight was delayed and the Alamo office was closed in the terminal we arrived in (terminal 2). We went directly and as quickly as we could to the old terminal where the office was open. We got there a little after 3pm and they refused to honor the rental. Quadrupled the price and told us we were too late for the original quote. We did not get a car and it made our trip a bit challenging. Very frustrating.

2.0 Poor

Ruben, Jan 2021

KAYAK

Cons:

The rarte was diferente From your website when ingot to the Alamo counter Very disappointed

2.0 Poor

Mykyta, Dec 2020

KAYAK

Cons:

Simple! Despite the reservation was made, I’ve got a response «we have no cars at the moment».

Dollar

Cleanliness

2.7

Comfort

2.7

Pick-up/Drop-off

2.4

Value for money

2.4

One location in Mexico City Benito Juarez Airport

Locations in Mexico City Benito Juarez Airport

Av Capitan Carlos Leon

+52 800 365 1111

Monday00:00 - 23:59
Tuesday00:00 - 23:59
Wednesday00:00 - 23:59
Thursday00:00 - 23:59
Friday00:00 - 23:59
Saturday00:00 - 23:59
Sunday00:00 - 23:59

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Show reviews that mention

Reviews

2.0 Poor

PABLO, Jan 2020

KAYAK

Pros:

Nothing

Cons:

When we arrived at the address for dollar, there was a rental place called firefly (never heard of them). They said my car was ready, but that the insurance was 100% over the rental price, and that there was no other way. So, a 900 rental was 1800x obviously trying to take advantage of us because of the dates. They said my booking did appear on their system but the price was other than the one stated. When I started arguing with them, a manager was called, and he said he could lower it a couple of dollars. I did not fall for their scam, and left without a car; I preferred to call an uber. Never again will I rent with either company, and you should be aware, they are using your app to scan people.

Advantage

Cleanliness

2.3

Comfort

2.3

Pick-up/Drop-off

2.0

Value for money

2.0

One location in Mexico City Benito Juarez Airport

Locations in Mexico City Benito Juarez Airport

Mexico City Int`l A/P Europcar Europcar Int`l Arrivals Hall

+52 961 153 6098

Monday08:00 - 19:00
Tuesday08:00 - 19:00
Wednesday08:00 - 19:00
Thursday08:00 - 19:00
Friday08:00 - 19:00
Saturday08:00 - 19:00
Sunday08:00 - 19:00

Filters

Reviews

2.0 Poor

Anonymous, Apr 2024

Intermediate

KAYAK
They did not honor our reservation. Eurocar had us there for about an hour that they could not find our reservation. They did not help us rent another car just told us they did not think it would be good for us since all the could do for us was a car 10 times the price. Plus insurance once I called the number for customer service it was them as well and they said that there system would may be update in an hour and see if they could find it. Very disappointed since it was a complete failure.

2.0 Poor

Anonymous, Jan 2024

Intermediate

KAYAK
The information you provided on the rental agency was wrong. Although the agency of my reservation was Advantage, that was handled by a different agency. The confirmation you provided on my reservation indicated another agency for that (Europcar) but that was wrong too. After asking different people in the airport and searching through my cell phone, I discovered that the actual agency that handled my reservation was MEX Rent a Car, which was not indicated in any of the information I received from you. Even worse, although that agency had my reservation, it didn't have any cars available when I finally reach their offices in a location outside the airport.

2.0 Poor

Anonymous, Dec 2023

Economy

KAYAK
They took so many time to give me the car, I got late to my appointment. They charged me tree times the amount becomes of the assurance that no one said before.

2.0 Poor

Anonymous, Nov 2023

Intermediate

KAYAK
The car rental doesent exist

Economy Rent a Car

Cleanliness

2.0

Comfort

2.0

Pick-up/Drop-off

2.0

Value for money

2.0

One location in Mexico City Benito Juarez Airport

Locations in Mexico City Benito Juarez Airport

Av. Sonora Casi Esq. Texcoco Col. Penon De Los Banos Del

+52 998 253 6112

Opening times not available

Filters

Reviews

2.0 Poor

Anonymous, Aug 2024

Compact

KAYAK
Hidden prices and rental company doesn’t honor the agreed rate, stupidly high insurance costs mentioned by the rental associate (100% car value?) etc.

Fox

Cleanliness

2.0

Comfort

2.0

Pick-up/Drop-off

2.0

Value for money

2.0

One location in Mexico City Benito Juarez Airport

Locations in Mexico City Benito Juarez Airport

Av. Capitan Carlos Leon

0180 0225 4369

Opening times not available

Filters

Reviews

2.0 Poor

Anonymous, Sept 2024

Standard

KAYAK
I end up not getting the car. It was uncomfortable to have biometrics taken to rent a car and to catch the agent taking pictures of my documents with her personal phone. The deposit of 14,000 (fourteen thousand) dollars was excessive to say the least. The insurance they offer was also excessive in price 90usd per day but glass and tires were not covered. Why do they need an airplane ticket in order for me to rent a car? Do I need to fly in ondee to drive? I do not understand why they needed to know my travel itinerary. Turns out I did not get the car because of all cars had foreign registration, which was inconvenient for me.

keddy by Europcar

Cleanliness

9.0

Comfort

7.0

Pick-up/Drop-off

6.0

Value for money

6.0

One location in Mexico City Benito Juarez Airport

Locations in Mexico City Benito Juarez Airport

Benito Juarez International Apt- International Arrival Hall

+52 55 1560 1773

Opening times not available

Filters

Reviews

2.0 Poor

Anonymous, Apr 2023

Intermediate

KAYAK
Keddy Eurocar raised the price of my rental once I got there.

2.0 Poor

Luis Alberto, Mar 2023

Standard

KAYAK
I made a reservation and paid online making sure I included every "mandatory" insurance required in Mexico. When I came to pick the car up, they came up with and additional "mandatory" insurance fee that was more than double of what I had already paid online. It was nighttime already, and I was with my family in a sketchy neighborhood in Mexico City, so I had no choice but to accept the 200% increase in my fee. I felt robbed. If that wasn't enough, I had to return the car 5 minutes after leaving the premises because it was badly misaligned to the point it would have been dangerous to drive it on a highway. They ended up giving me an older model because "that's what they had available at the time". I will NEVER use Keddy (or Europcar, for that matter) ever again! And I will advice everyone I have a chance to stay away from them too.

Payless

Cleanliness

3.0

Comfort

2.0

Pick-up/Drop-off

2.0

Value for money

2.0

One location in Mexico City Benito Juarez Airport

Locations in Mexico City Benito Juarez Airport

Av Capitan Carlos Leon

+52 55 5784 3011

Monday00:00 - 23:59
Tuesday00:00 - 23:59
Wednesday00:00 - 23:59
Thursday00:00 - 23:59
Friday00:00 - 23:59
Saturday00:00 - 23:59
Sunday00:00 - 23:59

Filters

Reviews

2.0 Poor

Anonymous, Mar 2022

KAYAK
DO NOT RENT FROM THIS PLACE... Things to watch for: their exchange rate (will cost you more), their dumb insurance rates (a $400 rental will get another $475 in insurance for full coverage, then add another $130 for their dumb exchange rate). Bottom line is, stay away from this place, this has been top horrible car rental experience for me, and the other places I quoted work about the same. Maybe because it was during a busy vacation period, but just a few months back I had a great rental experience in Mexico (different company) and the price was very fair (just like in the US).

2.0 Poor

Anonymous, Mar 2022

KAYAK
They are scammers. I don’t recommend. I reserved specific auto and they give you what they want Poor ethic for company.

Hertz

Cleanliness

3.4

Comfort

2.7

Pick-up/Drop-off

2.9

Value for money

2.2

One location in Mexico City Benito Juarez Airport

Locations in Mexico City Benito Juarez Airport

Av Capitan Carlos Leon

+52 800 709 5000

Monday00:00 - 23:59
Tuesday00:00 - 23:59
Wednesday00:00 - 23:59
Thursday00:00 - 23:59
Friday00:00 - 23:59
Saturday00:00 - 23:59
Sunday00:00 - 23:59

Filters

Reviews

2.0 Poor

Madeleine, Nov 2023

Minivan

KAYAK
Total scam, ended up with extreme extra charges and fees

1.9 Poor

Ricardo, Aug 2021

KAYAK
When I made the reservation with Hotwire thru Kayak it was $131.00 for two days for a full size car like a Jetta. We got a cavalier that is smaller and the total was $470.00 for two days. Extremely expensive and did not get what I wanted

2.0 Poor

Anonymous, Jun 2021

KAYAK

Pros:

Not much

Cons:

The rates I was quoted in my reservation aren’t the rates I was charged.

America Car Rental

6.4

Okay

Cleanliness

7.2

Comfort

6.4

Pick-up/Drop-off

6.4

Value for money

6.4

One location in Mexico City Benito Juarez Airport

Locations in Mexico City Benito Juarez Airport

Direccion Av. Sonora casi esquina Texcoco Colonia Peñón de los Baños, Delegación V. Carranza, CDMX

+52 998 253 6112

Opening times not available

Filters

No reviews available

Avis

4.6

Mediocre

Cleanliness

6.3

Comfort

5.8

Pick-up/Drop-off

3.8

Value for money

5.3

One location in Mexico City Benito Juarez Airport

Locations in Mexico City Benito Juarez Airport

Av. Capitan Carlos Leon

+52 55 5762 3262

Monday00:00 - 23:59
Tuesday00:00 - 23:59
Wednesday00:00 - 23:59
Thursday00:00 - 23:59
Friday00:00 - 23:59
Saturday00:00 - 23:59
Sunday00:00 - 23:59

Filters

No reviews available

E-Z Rent-A-Car

2.6

Poor

Cleanliness

3.0

Comfort

4.0

Pick-up/Drop-off

2.0

Value for money

2.0

One location in Mexico City Benito Juarez Airport

Locations in Mexico City Benito Juarez Airport

Mexico City International Airport

+52 551 560 0089

Monday00:00 - 23:59
Tuesday00:00 - 23:59
Wednesday00:00 - 23:59
Thursday00:00 - 23:59
Friday00:00 - 23:59
Saturday00:00 - 23:59
Sunday00:00 - 23:59

Filters

No reviews available

Localiza

2.0

Poor

One location in Mexico City Benito Juarez Airport

Locations in Mexico City Benito Juarez Airport

Avenida Texcoco, 140, Peñon De Los Ba

+52 800 077 0800

Monday00:00 - 23:59
Tuesday00:00 - 23:59
Wednesday00:00 - 23:59
Thursday00:00 - 23:59
Friday00:00 - 23:59
Saturday00:00 - 23:59
Sunday00:00 - 23:59

Filters

No reviews available

Right Cars

4.3

Mediocre

One location in Mexico City Benito Juarez Airport

Locations in Mexico City Benito Juarez Airport

Mexico City International Airport

Opening times not available

Filters

No reviews available

FlexWays

3.8

Poor

One location in Mexico City Benito Juarez Airport

Locations in Mexico City Benito Juarez Airport

Av. Capitán Carlos León , Peñón de los Baños, Venustiano Carranza

+54 11 6009 3539

Monday06:00 - 23:00
Tuesday06:00 - 23:00
Wednesday06:00 - 23:00
Thursday06:00 - 23:00
Friday06:00 - 23:00
Saturday06:00 - 23:00
Sunday06:00 - 23:00

Filters

No reviews available

CarWiz

3.5

Poor

One location in Mexico City Benito Juarez Airport

Locations in Mexico City Benito Juarez Airport

Aeropuerto Cd. Mexico, Penon De Los Banos, Ciudad De Mexico

+52 55 5762 3262

Opening times not available

Filters

No reviews available

Sunnycars

No score available yet

4 locations in Mexico City Benito Juarez Airport

Locations in Mexico City Benito Juarez Airport

Av 602 /Col San Juan de Aragon

Opening times not available

Int. Arrivals terminal, 2 Local ALL 23 A

Opening times not available

Int. arrivals, terminal 1 local 19 b2

Opening times not available

International arrvial hall

Opening times not available

Filters

No reviews available

Deal Mobility Rent a Car

No score available yet

One location in Mexico City Benito Juarez Airport

Locations in Mexico City Benito Juarez Airport

Avenida Fuerza Aérea Mexicana 520 Local-H Col. Federal Del. Venustiano Carranza, CDMX. Terminal 1 Nacional en el ambulatorio frente a la puerta 2

+52 55 8843 1215

Opening times not available

Filters

No reviews available

Final Rentals

No score available yet

One location in Mexico City Benito Juarez Airport

Locations in Mexico City Benito Juarez Airport

Mexico City Airport, Mexico City, Mexico

+52 55 1560 0089

Opening times not available

Filters

No reviews available

Fox Autorent

No score available yet

One location in Mexico City Benito Juarez Airport

Locations in Mexico City Benito Juarez Airport

Mexico City Airport Juarez MEX

Opening times not available

Filters

No reviews available

MAS

No score available yet

One location in Mexico City Benito Juarez Airport

Locations in Mexico City Benito Juarez Airport

Aicm Terminal 1 Gate 2 And 8, Aeropuerto Internacional De La Ciudad De Mexico

Opening times not available

Filters

No reviews available

Rhodium

No score available yet

One location in Mexico City Benito Juarez Airport

Locations in Mexico City Benito Juarez Airport

Benito Juárez International Airport

Opening times not available

Filters

No reviews available

Shouqi

No score available yet

One location in Mexico City Benito Juarez Airport

Locations in Mexico City Benito Juarez Airport

Benito Juarez International Apt

+86 10 6064 1387

Opening times not available

Filters

No reviews available

118 travellers who rented a car in Mexico City Benito Juarez Airport gave the car agency they used an average rating of 3.8

Car rental locations at Mexico City Benito Juarez Airport

Good to know

Most popular car type

Compact