HYATT house Charlotte is a well appointed, newly refreshed luxury all suite hotel catering to business traveler, families, and extended stay needs. Easy access to major freeways and airport, minutes from downtown Charlotte. Near Lowes MotorSpeedway and Carowinds Park. Minutes from Charlotte's Fortune 500 companies.
The room was very clean and the staff accommodating. The inside and outside fire pit areas were warm and friendly.
The breakfast buffet area was not kept clean or stocked, several dishes and glasses were dirty. The omelet station was manned by a women who spent the whole shift talking and complaining about her life to one of the other co-workers and some of the discussion was not suitable for the young children in the area. the food was only warm and not hot, we ended up leaving and paying for breakfast at a nearby restaurant because none of the 4 people in our party could eat the food that was out. This has never happened, we travel a lot an always stay at hotels that offer free breakfast as a convenience.
the room cleanliness transport to airport wifi kitchenette
ok for the airport or do you need a car
Good staff. Warm welcome. Airport shuttle. Good complimentary breakfast. Wonderful room facilities. A good place to stay away from home.