Charlotte car hires from ₹ 2,711

This price is the cheapest per day rate found by a KAYAK user in the last 72 hours by searching for a car hire in Charlotte with a pick-up date of: 20/3 and drop-off date of: 31/3. Fares are subject to change and may not be available on all agencies or dates of hire. Click the price to replicate the search for this deal.
Driver's age: 26-65
Fri 8/3
Fri 15/3

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Charlotte car hire information

Pick-up locationCharlotte
Car typesCompact, Compact SUV, Economy, Full-size, Full-size SUV, Intermediate, Intermediate SUV, Luxury, Minivan, Standard, Standard SUV
Hire locations68
Airport locations27
Popular agenciesDollar, Sixt

Cheap car rentals in Charlotte

Economy₹ 2,711/day
Compact₹ 2,711/day
Intermediate₹ 2,724/day
Standard₹ 2,760/day
Full-size₹ 2,760/day
Minivan₹ 5,953/day
Full-size SUV₹ 4,593/day
Luxury₹ 4,518/day
Compact SUV₹ 2,724/day
Intermediate SUV₹ 2,877/day
Standard SUV₹ 2,877/day
Best prices found by KAYAK users in the past 48 hours.

KAYAK’s top tips for renting a car in Charlotte

  • Driving in Charlotte is the most convenient and effective way of getting to know the city, as all the major interest points are pretty scattered across a 15-mile range. Downtown Charlotte, which is known as Uptown, gets quite busy, but just a short ride away you'll find the cool North Davidson St. and Plaza Midwood neighborhoods. A car is the perfect option for those looking to explore other destinations outside the city — including the US National Whitewater Center, an outdoor recreation facility that sits 15 miles west of Uptown and offers several outdoor activities. Another popular destination is Lake Norman, which is only 30 minutes outside of Charlotte.
  • All the big car rental agencies, including Alamo, Avis, Enterprise, and Hertz, can be found at Charlotte Douglas International Airport (CLT)'s Consolidated Rental Car Facility, which is in the Level 2 lobby next to the Hourly Parking Deck, right in front of the Arrivals terminal.
  • Uptown is one of the most crowded areas in the city, particularly when there are big events going on, such as a Carolina Panthers game, so beware of pedestrians if you're driving there. The whole of Charlotte gets pretty packed during NASCAR season, so you may want to avoid going to shopping malls in the city center. The Interstate 485 (I-485) is a highway loop that encircles the city, and, while it may be a little difficult to navigate, it is usually less congested than the Interstate 77, which flows north-south on the western side of Charlotte.
  • Although traffic is manageable, roads are usually fairly busy throughout Charlotte during peak hours, so avoid rush hour traffic both in the morning (between 7:30 and 10 a.m.) and afternoon (between 4 and 7 p.m.) if you don't want to be stuck driving for longer than needed. The I-77 in particular tends to get packed during rush hour, in which case it's best to take the 385 loop around the city. When there's a major sporting event taking place, it is recommended that you refrain from driving in the Uptown area.
  • 25% of our users found rental cars in Charlotte for ₹ 3,766 or less
  • Book your rental car in Charlotte at least 1 day before your trip in order to get a below-average price
  • Intermediate rental cars in Charlotte are around 24% cheaper than other car types, on average

Charlotte car rental experiences: the best tips from KAYAK users

Insights shared by verified travellers who rented a car in Charlotte 
Verified travelerFeb 2024
The counter person was very nice and helpful. Car was clean and comfortable.
ChrisDec 2023
Know what you are doing before you arrive.
Verified travelerNov 2023
Why rent a regular car for your leisure time when you could be having a great experience in a nice clean luxury car for around or in my case, a cheaper price. Enjoy life
Verified travelerOct 2023
Just let them understand they close usually around 6pm. Otherwise, an excellent deal
Verified travelerNov 2023
Don’t rent with Budget. Driving in Charlotte was considerably moderate.
Verified travelerOct 2023
Rent from the closest location that you are staying.
Verified travelerOct 2023
Rent via the airport not an offsite location.
StephenJun 2023
Pickup was straightforward and convenient to exiting the airport. Dropoff was even easier. Charlotte has great roads and good signage, I found it easy to navigate.
KenJul 2023
Try Hertz. They have automated check in kiosks. No lines!!!
Verified travelerAug 2023
Make sure company have a car and if through a third party make sure credit transfer to another company
Verified travelerMay 2023
It was Sunday and the only option I had was airport location. They should have different locations for pickup. Otherwise, every thing was great.

FAQs about renting a car in Charlotte

  • What type of car is recommended for driving in Charlotte?

    A small automatic car is the recommended option in Charlotte for travelers who don't require much space for passengers or luggage, as they are easy to drive and park around the city. For families, a compact SUV might be the best option, as it drives well both in the city and around the mountains and lakes.

  • What’s the speed limit in Charlotte?

    The speed limit within the city is usually 35 miles per hour (mph), but it may be lower in certain residential areas, in which case speed limit signs will be posted. Outside the city area the speed limit is usually 55 mph, and interstates all have posted speed limits with a maximum of 70 mph.

  • Where are the best places to park in Charlotte?

    There are about 1,100 on-street parking spaces in the Uptown area of Charlotte, plus over 20 parking garages spread throughout the city. Street parking must be paid between 7 a.m. and 6 p.m. on weekdays -- you can either pay at the meter or at the designated kiosks. Parking Uptown usually costs at least $1 per hour, while daily rates typically range between $8 - $10.

  • How much does it cost to hire a car in Charlotte?

    On average a rental car in Charlotte costs ₹ 4,986 per day.

  • What is the cheapest car hire company in Charlotte?

    In the past 72 hours, the cheapest car hires were found at Dollar (₹ 2,711/day) and Sixt (₹ 4,518/day). In the last 72 hours the cheapest hire car price was found at Dollar 5489 Josh Birmingham Parkway 28208 (9 kilometres from the city centre).

  • What is the best car hire company in Charlotte?

    Based on ratings and reviews from real users on KAYAK, the best car hire companies in Charlotte are Alamo (8.4, 114 reviews), Enterprise Rent-A-Car (7.4, 77 reviews), and Dollar (6.9, 181 reviews).

  • How much is the price of fuel in Charlotte?

    The average price of fuel in Charlotte is ₹ 288 per litre over the past 30 days. Filling up a petrol tank costs between ₹ 3,460 and ₹ 4,613, depending on the car size.

  • What is the most popular car hire in Charlotte?

    Intermediate (Class Intermediate SUV or similar) is the most frequently booked car hire type in Charlotte.

  • Which hire car agencies are at Douglas airport (CLT)?

    The only car hire company onsite at Douglas airport is Dollar.

  • Which hire car agencies will pick you up at Douglas airport (CLT)?

    The only car hire company that offers shuttle or pick-up services from Douglas airport to off-airport locations is Dollar.

  • How can I find car hires near me in Charlotte?

    Take a look at our extensive car hire location map to find the best car hire deals near you.

  • How much does an Intermediate car hire cost in Charlotte?

    An Intermediate car hire in Charlotte costs ₹ 4,098 per day, on average.

  • How much does a Compact car rental cost in Charlotte?

    A Compact car rental in Charlotte costs ₹ 4,402 per day, on average.

  • How much does an Economy car hire cost in Charlotte?

    An Economy car hire in Charlotte costs ₹ 4,037 per day, on average.

  • What is the most popular rental car location in Charlotte?

    In Charlotte, cars are most frequently rented at Sixt 5489 Josh Birmingham Parkway (9 km from city centre ).

  • How much does it cost to hire a car for a week in Charlotte?

    On average a car hire in Charlotte costs ₹ 34,902 per week (₹ 4,986 per day).

  • How much does it cost to hire a car long term for a month in Charlotte?

    On average a car hire in Charlotte costs ₹ 149,580 per month (₹ 4,986 per day).

Charlotte car rental reviews and directory

Alamo

8.4

Very Good

286 reviews
Best rated

Cleanliness

8.4

Comfort

8.8

Pick-up/Drop-off

8.6

Value for money

8.1

One location in Charlotte

Show locations

Locations in Charlotte

5489 R C Josh Birmingham Pkwy

+1 844 366 8844

Monday00:00 - 01:4504:00 - 23:59
Tuesday04:00 - 23:5900:00 - 01:45
Wednesday04:00 - 23:5900:00 - 01:45
Thursday04:00 - 23:5900:00 - 01:45
Friday00:00 - 01:4504:00 - 23:59
Saturday04:00 - 23:5900:00 - 01:45
Sunday04:00 - 23:5900:00 - 01:45

Filters

Reviews

8.0 Very Good

May 2021

KAYAK

Pros:

Staff was relatively friendly and helpful, vehicle was excellent.

Cons:

The vehicle was not waiting for us when we arrived. We had to wait over 30 minutes for a vehicle to arrive at the facility. Communication of this was poor as we were told the wait would be only 10 minutes and I believe we were not immediately notified when our vehicle was ready.

4.0 Mediocre

Apr 2021

KAYAK

Cons:

When we picked up the vehicle it only had 1/4 of a tank of gas so we had to wait 20 minutes for them to go put gas in it. When we returned the vehicle we stopped about 20 minutes from the city to fill it up and we were still charged for 3 gallons of gas at 10.00 a gallon, which is absolutely ridiculous.

4.0 Mediocre

Mar 2021

KAYAK

Pros:

Drop off was super easy and the van was perfect for our needs

Cons:

My flight was delayed by 3 hours, so instead of getting in at 9:00 pm it was midnight. When I got to the Alamo rental in the airport the entire garage was empty of cars. There were about 8 of us in line with nothing that we could do but wait to see if more cars were brought over, the employee said that they had overbooked and were waiting for more cars to be turned in and cleaned up. It was after 2:00 am when I got my car, thank goodness I kept my email confirmation because they wanted to charge me an extra $125 even though I picked up the car 5 hours later than I originally scheduled it for. I guess car rental companies are like airlines, they overbook "hoping" people don't show up but when everyone does the customers just get mad and end up having a poor experience.

10.0 Wonderful

Mar 2021

KAYAK

Pros:

Staff was great

Cons:

Our car had trash and food crumbs in it.

6.0 Okay

Feb 2021

KAYAK

Cons:

For Covid protocol standards the car was nasty. I went to Auto Bell and had it detailed and disinfected inside.

10.0 Wonderful

Feb 2021

KAYAK

Pros:

Great service and great car.

1 out of 47

Payless

8.0

Very Good

136 reviews

Cleanliness

8.0

Comfort

8.0

Pick-up/Drop-off

8.0

Value for money

8.0

One location in Charlotte

Show locations

Locations in Charlotte

3315 Scott Futrell Drive

+1 704 399 7167

Monday09:00 - 21:00
Tuesday09:00 - 21:00
Wednesday09:00 - 21:00
Thursday09:00 - 21:00
Friday09:00 - 21:00
Saturday09:00 - 21:00
Sunday09:00 - 21:00

Filters

Reviews

2.0 Poor

Oct 2018

KAYAK

Pros:

We went to Avis

Cons:

We waited 40 minutes

2.0 Poor

Oct 2018

KAYAK

Pros:

Nothing

Cons:

Payless called me while I was on the way to the rental car to tell me they didn’t have a car for me. Unacceptable

10.0 Wonderful

Sep 2018

KAYAK

Pros:

Easy check-in, car was ready

2.0 Poor

Aug 2018

KAYAK

Cons:

The van did not pick us up. We waited 40 plus minutes and had to take a cab to their location. The local phone number given to us went to a national location. We could not get info as to when we might have been picked up. The local Payless employee could have not been less helpful and offered no apology. We will never use Payless again.

8.0 Very Good

Aug 2018

KAYAK

Pros:

The price was good, no secret charges. The staff were very nice and I was in and out asap. Car was great and got me exactly where I needed to go!

Cons:

The shuttles take a long time but I understand why. I took a cab instead to find the NC airport location.

4.0 Mediocre

Jul 2018

KAYAK

Pros:

car was fine.

Cons:

I had to wait at the airport for over an hour for a shuttle to the site. when I got to the site I had to wait for a car and it to be cleaned. I was really disappointed. I have used Payless in the past and was satisfied , I think I might have to really think about using u people again

1 out of 29

Enterprise Rent-A-Car

Cleanliness

7.9

Comfort

8.3

Pick-up/Drop-off

7.8

Value for money

7.5

14 locations in Charlotte

Show locations

Locations in Charlotte

10421 S Tryon St

+1 704 587 1058

Monday08:00 - 18:00
Tuesday08:00 - 18:00
Wednesday08:00 - 18:00
Thursday08:00 - 18:00
Friday08:00 - 18:00
Saturday08:00 - 18:00
Sunday00:00 - 01:45

1102 S. Tryon St.

+1 704 348 4433

Monday08:00 - 18:00
Tuesday08:00 - 18:00
Wednesday08:00 - 18:00
Thursday08:00 - 18:00
Friday08:00 - 18:00
Saturday08:00 - 18:00
Sunday00:00 - 01:45

325 E 9th St

+1 704 348 4433

Monday00:00 - 01:45
Tuesday00:00 - 01:45
Wednesday00:00 - 01:45
Thursday00:00 - 01:45
Friday00:00 - 01:45
Saturday00:00 - 01:45
Sunday00:00 - 01:45

3501 Brookshire Blvd

+1 704 348 4433

Monday00:00 - 01:45
Tuesday00:00 - 01:45
Wednesday00:00 - 01:45
Thursday00:00 - 01:45
Friday00:00 - 01:45
Saturday00:00 - 01:45
Sunday00:00 - 01:45

4226 South Blvd Ste A

+1 704 525 2104

Monday08:00 - 18:00
Tuesday08:00 - 18:00
Wednesday08:00 - 18:00
Thursday08:00 - 18:00
Friday08:00 - 18:00
Saturday09:00 - 21:00
Sunday09:00 - 21:00

5100 E Independence Blvd

+1 704 531 2099

Monday08:00 - 18:00
Tuesday08:00 - 18:00
Wednesday08:00 - 18:00
Thursday08:00 - 18:00
Friday08:00 - 18:00
Saturday08:00 - 18:00
Sunday00:00 - 01:45

5115 Nations Ford Road

+1 704 519 0533

Monday08:00 - 18:00
Tuesday08:00 - 18:00
Wednesday08:00 - 18:00
Thursday08:00 - 18:00
Friday08:00 - 18:00
Saturday00:00 - 01:45
Sunday00:00 - 01:45

5489 R C Josh Birmingham Pkwy

+1 704 359 8884

Monday00:00 - 01:4504:00 - 23:59
Tuesday04:00 - 23:5900:00 - 01:45
Wednesday04:00 - 23:5900:00 - 01:45
Thursday00:00 - 01:4504:00 - 23:59
Friday00:00 - 01:4504:00 - 23:59
Saturday00:00 - 01:4504:00 - 23:59
Sunday04:00 - 23:5900:00 - 01:45

5925 N Tryon St

+1 704 597 0004

Monday08:00 - 18:00
Tuesday08:00 - 18:00
Wednesday08:00 - 18:00
Thursday08:00 - 18:00
Friday08:00 - 18:00
Saturday08:00 - 18:00
Sunday00:00 - 01:45

6300 Morrison Blvd

+1 704 552 7704

Monday08:00 - 18:00
Tuesday08:00 - 18:00
Wednesday08:00 - 18:00
Thursday08:00 - 18:00
Friday08:00 - 18:00
Saturday08:00 - 18:00
Sunday00:00 - 01:45

6541 E Independence Blvd

+1 704 535 0521

Monday08:00 - 18:00
Tuesday08:00 - 18:00
Wednesday08:00 - 18:00
Thursday08:00 - 18:00
Friday08:00 - 18:00
Saturday09:00 - 21:00
Sunday09:00 - 21:00

6859 South Blvd

+1 704 552 8992

Monday00:00 - 01:45
Tuesday00:00 - 01:45
Wednesday00:00 - 01:45
Thursday00:00 - 01:45
Friday00:00 - 01:45
Saturday00:00 - 01:45
Sunday00:00 - 01:45

7340 Smiths Corners Blvd

+1 704 598 3150

Monday08:00 - 18:00
Tuesday08:00 - 18:00
Wednesday08:00 - 18:00
Thursday08:00 - 18:00
Friday08:00 - 18:00
Saturday09:00 - 21:00
Sunday09:00 - 21:00

7747 University City Blvd

+1 704 688 6580

Monday08:00 - 18:00
Tuesday08:00 - 18:00
Wednesday08:00 - 18:00
Thursday08:00 - 18:00
Friday08:00 - 18:00
Saturday09:00 - 21:00
Sunday09:00 - 21:00

Filters

Reviews

4.0 Mediocre

Jan 2024

KAYAK
They did not actually have a one way trip car available so my reservation got canceled

4.0 Mediocre

Nov 2023

KAYAK
The car wasn’t unavailable

2.0 Poor

Oct 2023

KAYAK
I reserved a 15-passenger van for travel with a large group. 2 Days before they sent an email to an old email address linked to my account, not the one linked to my Enterprise customer account. They did not try to call or send to my other account. Of course, I missed it. When I arrived, they informed me that my van was not going to be available. They said no vans were available any where within two hours of driving. I made my reservation more than a month before our trip, and two days before they trip they tried, but failed, to reach me. I am extremely dissatisfied with my reservation and will never user Enterprise or Kayak again if I can help it. What is the point of making a reservation if they can just change on you at the last minute. This change nearly ruined our trip that we had spent 9-months planning and thousands of dollars on.

10.0 Wonderful

Oct 2023

KAYAK
Service was top notch., very helpful and very informative.

10.0 Wonderful

Oct 2023

KAYAK
It went well.

2.0 Poor

Sep 2023

KAYAK
Horrible, Will never rent again. Made a mistake when setting up location at airport. When I went to pick up I was told it was the wrong location and they charged me double for an honest mistake. Never again.

1 out of 43

Dollar

Cheapest deal
Most popular

Cleanliness

7.6

Comfort

7.5

Pick-up/Drop-off

6.8

Value for money

6.7

One location in Charlotte

Show locations

Locations in Charlotte

5489 Josh Birmingham Parkway

+1 866 434 2226

Monday06:00 - 23:59
Tuesday06:00 - 23:59
Wednesday06:00 - 23:59
Thursday06:00 - 23:59
Friday06:00 - 23:59
Saturday06:00 - 23:59
Sunday06:00 - 23:59

Filters

Reviews

2.0 Poor

Sep 2023

KAYAK
The lack of available chargers and the threat of charging more if it is not returned fully charged gave me anxiety all weekend. I spent more time occupied with charging than enjoying family time. Never again

2.0 Poor

May 2021

KAYAK

Cons:

Don’t prepay with Kayak; our car reeked of cigarette smoke and usb didn’t work but because we prepaid with Kayak Hertz would not refund any of our $. Beware!

8.0 Very Good

Apr 2021

KAYAK

Pros:

Ease of check out

Cons:

The car class I booked was not available. I could have saved money by booking another class getting the same car

4.0 Mediocre

Apr 2021

KAYAK

Pros:

The car (Pacifica minivan) really worked well for our needs as far as size and comfort and got decent mileage. Dropoff was very easy.

Cons:

The pick up was awful. After a very tiring flight, a packed airport, waiting in line, and trying to breathe in an N95 mask, the agent (who was not wearing her mask properly), kept trying to "upsell" us on a different vehicle. I appreciate the offer to get something larger, and we did. But partly I just agreed to get it so we could all just get out of there. Unrelated, some features to the Pacific like the auto stop/start are just plain dumb and make it hard to use.

8.0 Very Good

Apr 2021

KAYAK

Cons:

Hidden charges that you don't find out about until pickup

2.0 Poor

Apr 2021

KAYAK

Pros:

Nothing. This was the worst car rental experience I have ever had. I booked the car 6 weeks in advance. When we arrived in Charlotte, we found relatively a long line and no cars awaiting anyone. First, booking through Priceline was deceptive because it dod not include any of the additional taxes, which ended up adding almost $100 to the fee. Then the woman at the counter was deceptive in how she asked about insurance, which added another $100. The additional cost were not explained at all. I only noticed them just before signing the rental agreement, so then entire process had to be redone to eliminate the insurance, but the taxes obviously remained. I had ordered a full size SUV, but after watching one car show up every 10-15 minutes, everyone was just taking whatever showed up, so we ended up with a smaller class car. At that point it was well past midnight and had been there two hours. Our hosts were home waiting for our arrival, so we left and called Dollar the next morning to see if we could get the class of car we ordered. The representative sent me to a Hertz location 30 minutes from where we were staying and assured me there would be an SUV waiting for me. When I arrived, no car was waiting and they weren't sure they had one. They finally "found" a smaller SUV and we took it. We had an appointment in the area which was our reason for traveling to Charlotte and were running short on time, so we didn't have them "freshen it up". The car seemed fine when we got it, but a few minutes after driving a way, we discovered the vehicle smelled like urine. We did not have time to turn around and by the time we arrived back in Charlotte that evening, it was too late and we were too tired to deal with trying to return yet another car, so we drove around the rest of the weekend with the windows open and our face masks on. We will NEVER rent from Dollar or Hertz or through an online service like this again.

Cons:

We could have been made aware of all additional costs. We should have gotten the car in far less time. We could have gotten the car class we ordered. And when we exchanged the car, availability should have been confirmed with the location, we should have gotten the car class we ordered and we should have received one that did not smell like urine.

1 out of 102

Budget

Cleanliness

6.3

Comfort

6.8

Pick-up/Drop-off

6.3

Value for money

6.0

8 locations in Charlotte

Show locations

Locations in Charlotte

1100 W Craighead Rd

+1 704 596 9590

Monday08:00 - 18:00
Tuesday08:00 - 18:00
Wednesday08:00 - 18:00
Thursday08:00 - 18:00
Friday08:00 - 18:00
Saturday09:00 - 21:00
Sunday09:00 - 21:00

222 East 3rd Street

+1 704 376 7073

Monday08:00 - 18:00
Tuesday08:00 - 18:00
Wednesday08:00 - 18:00
Thursday08:00 - 18:00
Friday08:00 - 18:00
Saturday08:00 - 18:00
Sunday08:00 - 18:00

3716 West Wt Harris Boulevard

+1 704 921 3703

Monday08:00 - 18:00
Tuesday08:00 - 18:00
Wednesday08:00 - 18:00
Thursday08:00 - 18:00
Friday08:00 - 18:00
Saturday09:00 - 21:00
Sunday12:00 - 15:00

4200 South Boulevard

+1 704 529 4826

Monday08:00 - 18:00
Tuesday08:00 - 18:00
Wednesday08:00 - 18:00
Thursday08:00 - 18:00
Friday08:00 - 18:00
Saturday08:00 - 18:00
Sunday11:00 - 14:00

4430 East Independence Blvd

+1 704 536 6617

Monday08:00 - 18:00
Tuesday08:00 - 18:00
Wednesday08:00 - 18:00
Thursday08:00 - 18:00
Friday08:00 - 18:00
Saturday08:00 - 18:00
Sunday10:00 - 13:00

5489 Josh Birmingham Parkway

+1 704 359 5701

Monday00:00 - 01:45
Tuesday00:00 - 01:45
Wednesday00:00 - 01:45
Thursday00:00 - 01:45
Friday00:00 - 01:45
Saturday00:00 - 01:45
Sunday00:00 - 01:45

5640 South Boulevard

+1 704 522 8922

Monday08:00 - 18:00
Tuesday08:00 - 18:00
Wednesday08:00 - 18:00
Thursday08:00 - 18:00
Friday08:00 - 18:00
Saturday09:00 - 21:00
Sunday10:00 - 13:00

6721 East Independence Blvd

+1 704 567 6202

Monday08:00 - 18:00
Tuesday08:00 - 18:00
Wednesday08:00 - 18:00
Thursday08:00 - 18:00
Friday08:00 - 18:00
Saturday08:00 - 18:00
Sunday10:00 - 13:00

Filters

Reviews

8.0 Very Good

Feb 2024

KAYAK
It was convenient. Had some minor issues on pick up which seemed to be related to not booking directly with Budget.

2.0 Poor

Feb 2024

KAYAK
After we finished with contract, we waited almost an hour for our car Next they never ever answer the phone as we left something in the car we needed for work

10.0 Wonderful

Feb 2024

KAYAK
Easy pickup, easy dropoff, friendly staff. Would recommend

8.0 Very Good

Feb 2024

KAYAK
No cars were available for pick up when I arrived at the airport - had to wait in line for an available vehicle. When I reached my destination - I parked, checked into my hotel, and went out back out. The car would not start. The battery had died. I called the roadside assistance number on the key fob. They came right away and jumped the car . He also recommended I immediately take the car to an airport close to where I was (not the same airport where I picked up the vehicle) and return it - which I did. Thankfully, I had the time to do this - although a major inconvenience.

2.0 Poor

Jan 2024

KAYAK
I didn’t get the car at all it was all sold out when I asked at the front they said they can’t give me any cars and to ask for a refund

2.0 Poor

Jan 2024

KAYAK
My flight got in at 12:45am. Booked a 1:00am pickup. Got to the counter at 1:30am and it was closed. Website said open til 2:00am. Saw manager come back to lock doors and looked right at me and left anyway. Called 4 different people to resolve this issue and they said they couldn’t do anything. Waited til 5:00am to talk to a representative and they also could care less about what happened. Just snarked at me and asked if I still wanted the car rental or not. Terrible customer service and no one cared. Car was clean, but everything else was terrible.

1 out of 84

Advantage

Cleanliness

7.3

Comfort

7.1

Pick-up/Drop-off

6.3

Value for money

6.1

One location in Charlotte

Show locations

Locations in Charlotte

5501 Josh Birmingham Parkway

+1 704 395 9983

Monday05:00 - 23:59
Tuesday05:00 - 23:59
Wednesday05:00 - 23:59
Thursday05:00 - 23:59
Friday05:00 - 23:59
Saturday05:00 - 23:59
Sunday05:00 - 23:59

Filters

Reviews

8.0 Very Good

Jan 2019

KAYAK

Cons:

Construction surrounding airport

5.2 Fair

Jan 2019

KAYAK

Pros:

Nothing

Cons:

Canceled the car because mileages was unlimited now I know not to rent there

2.0 Poor

Dec 2018

KAYAK

Cons:

My flight was canceled and I couldn’t get ahold of anyone to change my reservation. I was charged for a car I was never able to use. My voicemails on their system went unanswered.

5.2 Fair

Dec 2018

KAYAK

Pros:

The only reason I booked with them was because of their price.

Cons:

But I guess you get what you pay for. When I first booked the car online nowhere did it say of you are in-state you have to have a credit card or that you have limited mileage. How is this fair when if I was from out of town I got unlimited miles and could use a debit card for the 200 deposit??? Getting to the place is where they tell you all of that. Since I dont have a credit card I waisted money on a reservation with them. They wouldn't let me add another driver to the policy since the reservation was done online (yet online...it's not an option to add another driver). I couldn't use someone's else's credit card with the same last name as me (and who was right there with me to give consent for the use of their card) yet at other car rental companies I have done that before in the past. I needed a car and theirs was cheaper so I ended up getting another reservation with them in someone else's name. With this reservation (although it was also done online) I could now all of a sudden and an additional driver to it. They said when we turn the car back in, any occurred charges could be paid for with another card. When we brought the car back, they lied and said they wouldn't charge us for an additional driver however, they did anyways placing that charge on a credit card that no charge should have been made to. I had absolutely no problem paying for the additional driver, however it would have been done with a debit card so don't lie to me about where it's getting charged to not mess up people's credit status.

7.6 Good

Nov 2018

KAYAK

Cons:

You didn’t tell me about the mileage limitation clearly. Need to make that VERY clear. Would have cost me an additional $20/ day

8.8 Very Good

Nov 2018

KAYAK

Pros:

Staff

Cons:

Car as dirty outside

1 out of 33

Hertz

Cleanliness

6.7

Comfort

6.8

Pick-up/Drop-off

6.1

Value for money

6.1

8 locations in Charlotte

Show locations

Locations in Charlotte

14401 Carowinds Blvd

+1 704 553 8989

Opening times not available

5010 N Tryon St

+1 704 509 1861

Monday08:00 - 18:00
Tuesday08:00 - 18:00
Wednesday08:00 - 18:00
Thursday08:00 - 18:00
Friday08:00 - 18:00
Saturday09:00 - 21:00

5010 N Tyron St

+1 704 509 1861

Monday09:00 - 21:00
Tuesday09:00 - 21:00
Wednesday09:00 - 21:00
Thursday09:00 - 21:00
Friday09:00 - 21:00

5489 Josh Birmingham Parkway

+1 704 359 0114

Monday00:00 - 01:4506:00 - 23:59
Tuesday06:00 - 23:5900:00 - 01:45
Wednesday00:00 - 01:4506:00 - 23:59
Thursday00:00 - 01:4506:00 - 23:59
Friday06:00 - 23:5900:00 - 01:45
Saturday06:00 - 23:59
Sunday00:00 - 01:4506:00 - 23:59

6141 E Independence Blvd

+1 704 566 3049

Monday08:00 - 18:00
Tuesday08:00 - 18:00
Wednesday08:00 - 18:00
Thursday08:00 - 18:00
Friday08:00 - 18:00
Saturday09:00 - 21:00

6300 Morrison Blvd

+1 704 362 4768

Monday09:00 - 21:00
Tuesday09:00 - 21:00
Wednesday09:00 - 21:00
Thursday09:00 - 21:00
Friday09:00 - 21:00

895 W Trade St

+1 704 243 6119

Monday09:00 - 21:00
Tuesday09:00 - 21:00
Wednesday09:00 - 21:00
Thursday09:00 - 21:00
Friday09:00 - 21:00

9218 South Boulevard

+1 704 553 8989

Monday08:00 - 18:00
Tuesday08:00 - 18:00
Wednesday08:00 - 18:00
Thursday08:00 - 18:00
Friday08:00 - 18:00
Saturday09:00 - 21:00

Filters

Reviews

10.0 Wonderful

Jan 2024

KAYAK
Everything was great

8.0 Very Good

Dec 2023

KAYAK
I was charged an extra $19 for unquoted fees...that has left a negative experience with me.

2.0 Poor

Nov 2023

KAYAK
Car was dirty, smelled like vomit due to old air filters (known problem in the teslas) and had zero windshield wiper fluid. Long wait at pick up. Drop off was quick.

2.0 Poor

Nov 2023

KAYAK
They forced me to take an ev without warning

2.0 Poor

Oct 2023

KAYAK
Exorbitantly high fee to change drop off location. Will not rent from Hertz again.

2.0 Poor

Oct 2023

KAYAK
The website was NOT CLEAR that my pickup and dropoff were NOT AT THE AIRPORT. Also, when i went to the Hertz desk at the airport, they were extremely unhelpful. They could not tell me where to go to pick up the car, which was several miles away. Additionally, i left THREE MESSAGES at the local Charlotte Hertz office, trying to return the car to the airport, rather than the remote location. NONE OF THE CALLS WAS RETURNED.

1 out of 106

Avis

Cleanliness

5.8

Comfort

5.9

Pick-up/Drop-off

5.4

Value for money

5.5

8 locations in Charlotte

Show locations

Locations in Charlotte

1100 W. Craighead Rd

+1 704 921 3386

Monday08:00 - 18:00
Tuesday08:00 - 18:00
Wednesday08:00 - 18:00
Thursday08:00 - 18:00
Friday08:00 - 18:00
Saturday09:00 - 21:00
Sunday09:00 - 21:00

222 East 3rd Street

+1 704 331 9007

Monday08:00 - 18:00
Tuesday08:00 - 18:00
Wednesday08:00 - 18:00
Thursday08:00 - 18:00
Friday08:00 - 18:00
Saturday08:00 - 18:00
Sunday08:00 - 18:00

3716 West Wt Harris Boulevard

+1 704 599 6432

Monday08:00 - 18:00
Tuesday08:00 - 18:00
Wednesday08:00 - 18:00
Thursday08:00 - 18:00
Friday08:00 - 18:00
Saturday09:00 - 21:00
Sunday12:00 - 15:00

4200 South Boulevard

+1 704 529 7567

Monday08:00 - 18:00
Tuesday08:00 - 18:00
Wednesday08:00 - 18:00
Thursday08:00 - 18:00
Friday08:00 - 18:00
Saturday08:00 - 18:00
Sunday11:00 - 14:00

4430 East Independence Blvd

+1 704 563 7013

Monday08:00 - 18:00
Tuesday08:00 - 18:00
Wednesday08:00 - 18:00
Thursday08:00 - 18:00
Friday08:00 - 18:00
Saturday08:00 - 18:00
Sunday10:00 - 13:00

5489 Josh Birmingham Parkway

+1 704 359 5700

Monday00:00 - 01:45
Tuesday00:00 - 01:45
Wednesday00:00 - 01:45
Thursday00:00 - 01:45
Friday00:00 - 01:45
Saturday00:00 - 01:45
Sunday00:00 - 01:45

5640 South Boulevard

+1 704 523 7113

Monday08:00 - 18:00
Tuesday08:00 - 18:00
Wednesday08:00 - 18:00
Thursday08:00 - 18:00
Friday08:00 - 18:00
Saturday09:00 - 21:00
Sunday10:00 - 13:00

6721 East Independence Blvd

+1 704 568 6637

Monday08:00 - 18:00
Tuesday08:00 - 18:00
Wednesday08:00 - 18:00
Thursday08:00 - 18:00
Friday08:00 - 18:00
Saturday08:00 - 18:00
Sunday10:00 - 13:00

Filters

Reviews

2.0 Poor

Dec 2023

KAYAK
Terrible, just terrible

2.0 Poor

Dec 2023

KAYAK
I reserved several weeks in advance but there were no cars available when I arrived. My options were to wait until a car was returned or call customer service to see if any other locations had inventory.

2.0 Poor

Jun 2023

KAYAK
It was horrible…I will never rent from Avis again… they used to try harder…now they dont even try

2.0 Poor

May 2021

KAYAK

Pros:

Never had the chance

Cons:

The check-in process

8.0 Very Good

Apr 2021

KAYAK

Pros:

Professional, friendly reps.

Cons:

The representative said his only vehicle available was delivered from the airport location and the car had a heavy smoke smell. He said I could take it to the airport location to swap for another car. I appreciate it made the offer but don’t understand why the airport location provided the car to the other location knowing of the smoke problem. I did drive the 6 miles to the airport to make the swap. Personnel at both locations were friendly and professional.

2.0 Poor

Apr 2021

KAYAK

Cons:

Your system (kayak) let me book a rental at an Avis location that wasn’t open on the day that I needed to pick it up. I didn’t find out about this until a few days before the rental when Avis called me. I had to find a new rental and process has gone up significantly. I used Priceline this time.

1 out of 24

Ace

4.2

Mediocre

43 reviews

Cleanliness

3.8

Comfort

4.3

Pick-up/Drop-off

4.2

Value for money

4.5

2 locations in Charlotte

Show locations

Locations in Charlotte

4901 C Wilkinson Blvd.

+1 877 219 9192

Monday08:00 - 18:00
Tuesday08:00 - 18:00
Wednesday08:00 - 18:00
Thursday08:00 - 18:00
Friday08:00 - 18:00
Saturday08:00 - 18:00
Sunday08:00 - 18:00

6248 E. Independence Blvd

+1 877 219 9192

Monday09:00 - 21:00
Tuesday09:00 - 21:00
Wednesday09:00 - 21:00
Thursday09:00 - 21:00
Friday09:00 - 21:00
Saturday09:00 - 21:00

Filters

Reviews

2.0 Poor

Feb 2024

KAYAK
Terrible rental agency. Minimal cars. Downsized my reservation. Charged me my deposit of $500 saying I went out of their area. Nothing in contract about reservation areas. Poor attitude at the counter. Will never rent there or recommend to anyone.

2.0 Poor

Jan 2024

KAYAK
This experience was terrible the first rental car I was given had a check car light on, cigarette holes in the seat and missing things cosmetically. The vechile I exchanged for had a high debt and scratch on the side. This was by far the worst experience I’ve had with this company or any rental company. I paid over $100 for a week to drive around in a messed up car. I want this issue examine and looked at. Also I would like a refund.

2.0 Poor

Oct 2023

KAYAK
Terrible. The third party site, rentalcars.com, had no easy way to contact them to submit my complaint. Will Kayak be reimbursing me?

2.0 Poor

May 2021

KAYAK

Pros:

We didn’t get the car

Cons:

We didn’t get the car

2.0 Poor

May 2021

KAYAK

Pros:

Nothing. They didn’t have a car available even though I booked it.

Cons:

Having a car. Not being called 10 minutes before my pickup to find out I didn’t have a car in a random city I had only been to once before

3.2 Poor

Nov 2020

KAYAK

Pros:

The gentleman at the counter was nice.

Cons:

I had to take my car back to the rental car place and get a replacement. The car's seat were filthy with burns in them. The car also had a sputter that made it seem as if it was going to cut off. It was replaced with a better care, but still there were scratches and dings on it as well. I would not recommend or use Ace rental car again.

1 out of 11

Silvercar

10.0

Wonderful

1 review

Cleanliness

10.0

Comfort

10.0

Pick-up/Drop-off

10.0

Value for money

10.0

One location in Charlotte

Show locations

Locations in Charlotte

3101 Yorkmont Road, STE 1600

+1 855 359 2227

Monday08:00 - 18:00
Tuesday08:00 - 18:00
Wednesday08:00 - 18:00
Thursday08:00 - 18:00
Friday08:00 - 18:00
Saturday08:00 - 18:00
Sunday08:00 - 18:00

Filters

No reviews available

National

9.0

Wonderful

5 reviews

Cleanliness

8.4

Comfort

8.0

Pick-up/Drop-off

8.0

Value for money

7.2

One location in Charlotte

Show locations

Locations in Charlotte

5489 R C Josh Birmingham Pkwy

+1 844 366 8843

Monday04:00 - 23:5900:00 - 01:45
Tuesday00:00 - 01:4504:00 - 23:59
Wednesday04:00 - 23:5900:00 - 01:45
Thursday00:00 - 01:4504:00 - 23:59
Friday00:00 - 01:4504:00 - 23:59
Saturday04:00 - 23:5900:00 - 01:45
Sunday00:00 - 01:4504:00 - 23:59

Filters

Reviews

9.2 Wonderful

Jan 2017

KAYAK

Pros:

Good car, excellent pickup process in Charlotte.

Cons:

The price - I was in a bind and needed the reservation, but I thought it expensive.

10.0 Wonderful

Jul 2016

KAYAK

Pros:

The Customer Service rep was very patient and helpful. There was an issue with the DL but they handled it quickly and effectively.

1 out of 1

Sixt

6.3

Cleanliness

7.8

Comfort

7.1

Pick-up/Drop-off

6.5

Value for money

6.9

One location in Charlotte

Show locations

Locations in Charlotte

5489 Josh Birmingham Parkway

+1 888 749 8227

Monday06:00 - 23:59
Tuesday06:00 - 23:59
Wednesday06:00 - 23:59
Thursday06:00 - 23:59
Friday06:00 - 23:59
Saturday06:00 - 23:59
Sunday06:00 - 23:59

Filters

Reviews

10.0 Wonderful

Nov 2023

KAYAK
Hey I’ve always seen this company sitting on the side and just thought, they probably want an arm and a leg for one of those nice cars. I drive a BMW 4 series and once you’ve drove luxury, it’s hard to go back. The price was lower than if I went and rent a Nissan Altima, crazy right. Maybe they had a special or just the timing was right. I like what I got and got a real experience.

2.0 Poor

Sep 2023

KAYAK
When I first tried to book, they allowed me to go through the whole process and then told me there were no cars available. I tried again for a different car and was able to get one. I went to pick up the car and the woman at the counter told me that even though I had a reservation, if it was made that same day there were not any cars available. Then after she actually looked, she told me that my reservation was actually available but there were actually two under my name. I told her I was told that the first one didn't go through because there were no cars available at the time. Then she tried to upsell me on insurance I didn't need and intimidate me with fear tactics about what could happen if I didn't get the insurance. After all that I finally got the car. The car was mostly clean. It had some minor seat stains but it was a good experience. Then at the end of the trip I saw that SIXT charged my card twice, once for the actual rental and once for the one THEY canceled. I called them to dispute the charge and they told me they never actually canceled it, even though when I tried to book they told me there were no cars available. So SIXT charged me for a car they never had that I never rented.

10.0 Wonderful

Sep 2023

KAYAK
Great service

8.0 Very Good

Nov 2022

KAYAK
The passenger side rear tire was low when I picked it up. It was showing up with a warning indicator. I had to fill it up twice during my rental and that was a bit nerve wracking when driving.

6.0 Okay

Aug 2022

KAYAK
SUV is old. Not much choices.

2.0 Poor

Aug 2022

KAYAK
Waited in line for 3 hours before giving up and taking an Uber

1 out of 8

Easirent

4.0

Mediocre

1 review

Cleanliness

5.0

Comfort

5.1

Pick-up/Drop-off

3.5

Value for money

4.7

One location in Charlotte

Locations in Charlotte

Charlotte Douglas International Airport

Opening times not available

Filters

Reviews

2.0 Poor

Feb 2024

KAYAK
There was no way to call the shuttle for airport pickup -- I called at least 6 times and the phone just rings and rings. It took 20 minutes for the shuttle to arrive and take us to the office. Once there, I signed in at the desk but 25 minutes later, my name still hadn't been called. I took a cab back to the airport and got a car from Alamo.

Economy Rent a Car

3.0

Cleanliness

4.0

Comfort

3.0

Pick-up/Drop-off

2.0

Value for money

4.0

One location in Charlotte

Locations in Charlotte

200 W Woodlawn Rd

+1 980 498 6947

Opening times not available

Filters

Reviews

4.0 Mediocre

Sep 2023

KAYAK
Sloooooow shuttle service; more than 30 minutes. Staff says shuttle runs on loop. Shuttle driver insists staff has to request shuttle. Phone always going to voicemail--took more than 6 calls to get a live person. Had to request shuttle 4 times. Indifferent initial employees-blame shifting for problems. Car rented had mechanical problems within 2 miles of renting. More than 1.5 hours total from shuttle call to final rental of working vehicle while there were essentially no other, or minimal, other customers.

2.0 Poor

Jul 2023

KAYAK
Couldnt find the place. Shuttle never came, phone number didnt work.

NU Car

3.0

Cleanliness

3.0

Comfort

2.0

Pick-up/Drop-off

2.0

Value for money

3.0

One location in Charlotte

Locations in Charlotte

4121 South Stream Boulevard

+1 888 656 7383 ext. 2

Monday09:00 - 21:00
Tuesday09:00 - 21:00
Wednesday09:00 - 21:00
Thursday09:00 - 21:00
Friday09:00 - 21:00
Saturday09:00 - 21:00
Sunday00:00 - 01:45

Filters

Reviews

4.0 Mediocre

Mar 2023

KAYAK
Drop off was terrible, I almost missed my flight because they weren't open until 9am

Thrifty

7.0

2 locations in Charlotte

Locations in Charlotte

5125-b South Blvd

+1 704 565 5417

Opening times not available

5330 Wilkinson Blvd

+1 877 283 0898

Monday06:00 - 23:59
Tuesday06:00 - 23:59
Wednesday06:00 - 23:59
Thursday06:00 - 23:59
Friday06:00 - 23:59
Saturday06:00 - 23:59
Sunday06:00 - 23:59

Filters

Reviews

4.4 Mediocre

Jul 2017

KAYAK

Pros:

Quick and easy drop off

Cons:

There is no Thrifry drop off, if I didn't know to take to Dollar I would still be wandering the airport.

2.4 Poor

Jun 2017

KAYAK

Cons:

I made two Thrifty Car reservations using Kayak. When I tried to pick up the first car Thrifty said the reservation was cancelled. Sure enough, I checked the Kayak paperwork and the reservation cancelled automatically two hours before the scheduled pick up time. I checked the next reservation 3 days in the future and found that it too automatically cancelled 2 hours before the scheduled pick up. I called both Kayak and Thrifty and neither could change it. Absolutely useless.

10.0 Wonderful

May 2017

KAYAK

Pros:

The location was close to the airport, the shuttle was clean and easy to find, and the employees were so kind and very efficient!

3.6 Poor

May 2017

KAYAK

Pros:

It was exhilarating being reprimanded by the check in desk for declining their own insurance, even though I had already purchased insurance via Kayak.

Cons:

The rented Ford Fiesta may have once been a viable vehicle, but the transmission barely cycled--leaving me stranded more than once in the middle of intersections. What a piece of junk.

3.2 Poor

May 2017

KAYAK

Cons:

A single person running the counter when checking in. Zero ability to answer questions. The car treated me like a teenager with having speed limited to 80, volume limited to 9, seat belts that would shut off the radio if they weren't plugged in. There wasn't a drive to pick us up from the location to go back to the airport. Overall, the situation was a disaster.

4.0 Mediocre

May 2017

KAYAK

Cons:

The handling of the car that I was given was terrible. It was very sensitive, which made it tough to drive especially when on the highway. In addition, the lady at the counter said the upgrade was $12 and when I got the receipt, it as $20.

Europcar

5.5

Fair

No reviews available

One location in Charlotte

Locations in Charlotte

Please Go To The Advantage Counter

+1 704 395 9983

Opening times not available

Filters

No reviews available

Airport Van

5.3

Fair

No reviews available

One location in Charlotte

Locations in Charlotte

4901 Wilkinson Blvd

Opening times not available

Filters

No reviews available

Routes Car & Truck Rentals

5.0

Fair

No reviews available

One location in Charlotte

Locations in Charlotte

5401-b Wilkinson Blvd, Charlotte,nc 28208

+1 786 631 6360

Opening times not available

Filters

No reviews available

Elita Rent A Car

4.0

Mediocre

No reviews available

One location in Charlotte

Locations in Charlotte

Charlotte Airport Douglas CLT

+1 704 395 9983

Opening times not available

Filters

No reviews available

CarWiz

3.0

Poor

No reviews available

One location in Charlotte