Book Budget hire cars in Charlotte

Reviews for Budget in Charlotte

Recent reviews

Traveller rating

Wonderful

62

Very Good

27

Good

8

Okay

24

Fair

6

Mediocre

0

Poor

74

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car was cleannext day

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returned the carcar was dirty

pick up and dropcredit card

friendly staff

10.0

Only problem was that I did not have a credit card at the rental counter, I was paying with a debit card and that wasn't accepted, neither was cash. Had to return home to get a credit card...how 2020!! Update your pay rails! THE REVIEW: THE CAR WAS AMAZING!! Toyota Prius was a PLEASURE for over 700 miles, VERY HAPPY!!!! The one way drop off feature is FANTASTIC! Pick up and Drop off were simple. AWESOME EXPERIENCE!Reviewed 14 Jan 2023

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6.0

Reserved a car, but the car wasn't available. Budget offered a higher cost car, for almost $40/day more than the original price. That was unacceptable, and I was ready to find another rental place. As I was standing outside figuring that out, someone returned a car, and the guy at the desk told me he could let me have that for $10/day more. That was preferable to finding another car, but still disappointing. On the positive side, they turned the car around quickly.Reviewed 7 Dec 2022

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10.0

I liked that the staff was very accommodating to my needs and I really appreciate their help.Reviewed 19 Oct 2022

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6.0

The car pick-up in Charlotte is chaotic and long. The car I was assigned stank of cigarette smoke. When I dropped the car off, the line of returns stretched outside the return area and I was not given a receipt upon return, so I didn't have proof that my rental had ended.Reviewed 18 Oct 2022

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10.0

All goodReviewed 30 Sep 2022

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8.0

The counter service was excellent, fast and extremely professional. The interior of the vehicle was dirty. I was not happy with that, everything else was fine.Reviewed 27 Sep 2022

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4.0

POOR LOGISTICS long waits disorganized pick up and drop off...poor access and no appropriate warnings for on going work at the Charolette airport. Older car with 42000 mikes and poor sqeaking breaks for mountain driving a(@170$ /day) what a disasterReviewed 20 Sep 2022

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2.0

The car was dirty, smoke filled smell, back hatch covered in soot and dirt. The tank was 3/4 full not full as they stated. A dent on the bumper needed to be pointed out. Tire pressure in front right tire was 19 and we needed to pull of road, find a gas station and fill it up. No discounts offered for 3 nights. The bill was $317, hardly inexpensive. A horrible experience will never rent with them again.Reviewed 13 Sep 2022

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6.0

It was a mess at the Budget check-in counter. 3 agents at the counter. One was taking a very long time with his customer. Another finished with his customer, walked up and down the counter once, then went in the back area. Another agent was just standing at a computer for about 10 minutes, finally waited on someone. Someone very nice and efficient came out from the back, waited on us, but then went in back again while about 5 people in line. They definitely need a better checkin system.Reviewed 9 Sep 2022

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6.0

Service from staff and car was good. However the price by was dishonest - I travelled to Charlotte especially for the rate offered on line. Upon arrival there (and incurring a hotel cost to make this possible) the price at pick up was almost double - partially as no car in the class booked on line was possible and partially because of other costs thrown up. The online offer was totally misleading and so we felt cheated … We rented again direct from budget website in Miami a week later and that was totally different - what we chose on line is exactly what we paid in person. We had no choice in Charlotte as we had traveled 100s of km especially for the service. Please can you look into this as this is unfair advertising and pricing.Reviewed 20 Aug 2022

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10.0

Charlotte Budget went out of their way to help us get a car even with their low shortage! They were friendly and helpful.Reviewed 17 Aug 2022

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2.0

These people don’t have it together….Reviewed 14 Aug 2022

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• What is the most popular car hire from Budget in Charlotte?

  Compact (Nissan Rogue or similar) is the most frequently booked car hire type from Budget in Charlotte.

• How many car hire locations does Budget have in Charlotte?

  Budget has 8 hire locations in Charlotte. Take a look at our Budget hire location map to find the best car hire near you.

• Does Budget have a car hire location at the airport: Douglas airport (CLT)?

  Yes

• Does Budget offer shuttle or airport pick-up services from Douglas airport (CLT)?

  Yes