Book Hertz hire cars in Charlotte

Reviews for Hertz in Charlotte

Recent reviews

Traveller rating

Wonderful

81

Very Good

25

Good

13

Okay

30

Fair

20

Mediocre

0

Poor

91

Find reviews that mention:

car was cleangreat experience

pick up the carfriendly staff

car availablecustomer service

rented a carnever rent

pick up and dropcredit card

location was closedcar was dirty

wrong location

10.0

Checkin process and drop off were seamless and quick. Prices were a little elevated but overall I would return.Reviewed 28 Dec 2022

review from

10.0

The whole process from pick up to drop off was so easy and hassle freeReviewed 21 Nov 2022

review from

2.0

We rented the car but the place was closed so we had to cancel reservation. Updated hours and not allowing us to rent from a place that is closed would have been nice. Thankfully, another car rental place had cars available last minutesReviewed 14 Nov 2022

review from

8.0

I had reserved a commercial van which was quite inexpensive and allowed me to comfortably get some mattresses and boxed furniture in ikea. They indicated they NEVER have commercial vans available so had to literally rent on the spot at higher cost. Looks like you need to update you’re info what is available at rental facilities. This is eco de time this happens at this location btw.Reviewed 12 Nov 2022

review from

2.0

Vehicle was not properly cleaned when picked up, inside and out. Customer service call center poorly trained on understanding customer concerns and rude. Spoke to multiple agents over the span of 5 hours, including a phone call with my bank on 3 way and got conflicting information from agents. Will not book with Hertz again.Reviewed 28 Sep 2022

review from

10.0

Nice clean car in good operatonal condition. Would appreciate satellite radio service.Reviewed 19 Sep 2022

review from

2.0

they had no cars there. none. zero. zilch. and on top of it told me they had sold their fleet of vans 1 day priorReviewed 29 Aug 2022

review from

6.0

I never received a receipt after dropping off the car in Pittsburgh.Reviewed 15 Aug 2022

review from

2.0

The Priceline deal for the Hertz rental was not a deal! Priceline charged $187.00 which did not include the Alliance Insurance for $22.00, which was not needed because I had to purchase the Hertz' insurance when I picked up the vehicle. Then with all other taxes and fees plus necessities (gas, added drivers), the car ended up costing me $357. That's not a deal for a one-day rental. A disclaimer should be put on the screen stating that insurance will need to be purchased when picking up the vehicle. Also, there should have been more of a discount on the price overall.Reviewed 22 Jul 2022

review from

4.0

My flight got cancelled so I decided to drive. I’m a Hertz gold status member but they showed no availability on their Hertz website. I reserved a 7-seater SUV through Kayak (best that was available for a family of 7) and it placed the reservation with Hertz. At check-in they said there were no 7-seaters available. They offered me a 5-seater at a discount or they could give me an upgrade to their last 7-seater minivan for an extra $75+ tax per day. I had no choice but to pay the extra. Lucky I was first in line at check-in. I hope others that needed it got the 7-seaters they reserved without getting duped to pay extra!Reviewed 20 Jul 2022

review from

4.0

Details of rental agreement prior to pick up. Staff wasn’t very informative or helpfulReviewed 19 Jul 2022

review from

2.0

Very disappointed. I keep getting random charges from hertz. I also haven’t gotten my refund for the change I made a month ago. Also everytime I called each person told me something different. No one seemed to know the answers. It’s also very confusing trying to figure out when which stores are open and when we can pick up drop off. The app sucks too it kept closing itself, and I have an iPhone 11 so my service isn’t the issue.Reviewed 18 Jul 2022

review from

More

• 4.6 /10Avis Hire Cars at Charlotte
• 4.4 /10Payless Hire Cars at Charlotte
• 5.5 /10Budget Hire Cars at Charlotte
• 5.6 /10Advantage Hire Cars at Charlotte
• 7.8 /10Alamo Hire Cars at Charlotte
• 7.3 /10Enterprise Hire Cars at Charlotte
• 6.8 /10Dollar Hire Cars at Charlotte

• What is the most popular car hire from Hertz in Charlotte?

  Economy (Chevrolet Spark or similar) is the most frequently booked car hire type from Hertz in Charlotte.

• How many car hire locations does Hertz have in Charlotte?

  Hertz has 8 hire locations in Charlotte. Take a look at our Hertz hire location map to find the best car hire near you.

• Does Hertz have a car hire location at the airport: Douglas airport (CLT)?

  Yes

• Does Hertz offer shuttle or airport pick-up services from Douglas airport (CLT)?

  Yes