Great staffPros: If it wasn’t for the man at the front desk we would have had a horrible experience. He was very friendly and helpful and spoke great English. He assisted us in getting a taxi, getting train tickets, gave great advice and even let us print something for a totally different trip for free! We greatly appreciated his customer service. Cons: Bugs in the room, bathrooms smelled like mold and were not very appealing but definitely could have been wrose!