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The Ritz-Carlton Atlanta

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Best Housekeeping Staff

181 Peachtree Street Northeast, Atlanta, GA 30303, United States

+1 404 659 0400

₹ 14,719+

The Ritz-Carlton Atlanta

Overview
Reviews
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Map

The Ritz-Carlton Atlanta - Atlanta - Bedroom

Provided by The Ritz-Carlton Atlanta

The Ritz-Carlton Atlanta - Atlanta - Bar

Provided by The Ritz-Carlton Atlanta

The Ritz-Carlton Atlanta - Atlanta - Lounge

Provided by The Ritz-Carlton Atlanta

Overall guest ratings

8.8/10 Excellent

based on 1532 reviews

Review highlights

Service

9.1
Location

8.5
WiFi

4.3
Pool

0.4

Good to know

Comfortable beds
Professional service
Friendly service

Nearby

About

At The Ritz-Carlton, Atlanta you will find an exceptional retreat in the heart of downtown Atlanta. Whether you are traveling for important business or planning an adventure-filled weekend retreat, our luxury Atlanta hotel offers world-class service, an ideal location, Southern-inspired dining at the Atlanta Grill, and exceptional guest room and suite accommodations outfitted with classic elegance and style.

Marriott

Amenities

Parking
Fitness centre
Facilities for disabled guests
ATM on-site
Business centre
Wi-Fi
Concierge service
Currency exchange on-site
Laundry service
Meeting/Banquet facilities
Room service
No smoking
Restaurant
Bar/Lounge
Express check out
Air-conditioned
24 Hour Front Desk
Safe
Sauna
Storage available
Gift shop
Coffee shop
Internet (surcharge)
Pets not allowed
Steam room
Wedding services

Guest reviews

All reviews

Couples

Families

Business

Solo

Overall rating

8.8 Excellent

Based on 2,136 reviews

Service

9.1

Location

8.5

Breakfast

8.0

Food

7.4

Bar and Beverages

6.3

Amenities

6.0

Room

5.9

Vibe

5.4

Wellness Area

4.6

WiFi

4.3

Pool

0.4

Overall rating

9.1 Excellent

Based on 1,110 reviews

Service

9.2

Location

8.7

Breakfast

8.3

Comfort

6.6

Cleanliness

6.1

Room

6.1

Amenities

5.8

Vibe

5.0

WiFi

4.0

Overall rating

8.9 Excellent

Based on 704 reviews

Service

9.2

Location

8.5

Breakfast

8.1

Food

7.3

Comfort

6.7

Room

5.9

Cleanliness

5.9

Amenities

5.7

Value for money

5.1

Vibe

4.7

Overall rating

8.1 Excellent

Based on 170 reviews

Service

9.0

Location

8.7

Food

6.6

Comfort

6.6

Room

5.8

Amenities

5.6

Vibe

5.2

Overall rating

8.7 Excellent

Based on 149 reviews

Service

9.1

Location

8.4

Comfort

6.9

Cleanliness

6.0

Room

5.9

Recent reviews

All reviews
Positive
Neutral
Negative

Find reviews that mention:

impeccable service

ritz carlton

customer service was impeccable

stay at the ritz

trip to atlanta

service room

wonderful experience

professional responsive

surprised pay extra

10.0

Pros: everything

Reviewed Aug 2016

review from
9.3

Pros: Location

Cons: Room was tight. The did not take the effort to find my marriott rewards number ( did not have with me). would not consider an upgrade evin if I paid because I booked with this site.

Reviewed Oct 2014

review from
10.0

Pros: champagne at check in.

Reviewed Jul 2014

review from
8.5

Atlanta

Pros: Difficult time with many evacuees from a Florida but everyone did the best to cope. Staff were wonderful

Reviewed Sep 2017

review from
9.1

Pros: The employees

Cons: No pool or jacuzzi. Or free breakfast

Reviewed Feb 2016

review from
2.0

Unethical Staff

Cons: I mistakenly booked a reservation here and called 10 mins later to cancel. I was told on the phone that I would not be charged anything for the cancellation but was charged $224 for not staying there. I understand cancellation fees but don't make promises you won't keep.

Reviewed Nov 2016

review from
10.0

Room Service!

Pros: Everything on the Room Service menu was excellent.

Reviewed Feb 2017

review from
9.7

Great location

Pros: Great service and friendly efficient staff.

Reviewed Jan 2016

review from
10.0

The service is the best I have had in ATL

Pros: The staff at the hotel was without question second to none. I travel over 200 nights per year so I have a bit of hotel experience.

Cons: The traffic at the front was a bit much, but the Valets manage it extremely well. The Valets are the best I have ever seen.

Reviewed Aug 2015

review from
10.0

Pros: The Hotel while a Ritz Carlton also has a boutique feel, the rooms are exceptional in function and style. All of the staff that I interacted with were warm and friendly

Cons: There was nothing I did not like

Reviewed Nov 2016

review from
10.0

Best beds always at the Ritz

Pros: The beds, service, staff, everyone is here to help you enjoy and relax life. My favorite and only place in Atlanta I will stay.

Reviewed Dec 2016

review from

10.0

Pros: everything

Reviewed Aug 2016

review from
9.3

Pros: Location

Cons: Room was tight. The did not take the effort to find my marriott rewards number ( did not have with me). would not consider an upgrade evin if I paid because I booked with this site.

Reviewed Oct 2014

review from
10.0

Pros: champagne at check in.

Reviewed Jul 2014

review from
8.5

Atlanta

Pros: Difficult time with many evacuees from a Florida but everyone did the best to cope. Staff were wonderful

Reviewed Sep 2017

review from
9.1

Pros: The employees

Cons: No pool or jacuzzi. Or free breakfast

Reviewed Feb 2016

review from
10.0

Room Service!

Pros: Everything on the Room Service menu was excellent.

Reviewed Feb 2017

review from
9.7

Great location

Pros: Great service and friendly efficient staff.

Reviewed Jan 2016

review from
10.0

The service is the best I have had in ATL

Pros: The staff at the hotel was without question second to none. I travel over 200 nights per year so I have a bit of hotel experience.

Cons: The traffic at the front was a bit much, but the Valets manage it extremely well. The Valets are the best I have ever seen.

Reviewed Aug 2015

review from
10.0

Pros: The Hotel while a Ritz Carlton also has a boutique feel, the rooms are exceptional in function and style. All of the staff that I interacted with were warm and friendly

Cons: There was nothing I did not like

Reviewed Nov 2016

review from
10.0

Best beds always at the Ritz

Pros: The beds, service, staff, everyone is here to help you enjoy and relax life. My favorite and only place in Atlanta I will stay.

Reviewed Dec 2016

review from

2.0

Unethical Staff

Cons: I mistakenly booked a reservation here and called 10 mins later to cancel. I was told on the phone that I would not be charged anything for the cancellation but was charged $224 for not staying there. I understand cancellation fees but don't make promises you won't keep.

Reviewed Nov 2016

review from

Map