Good to know
|Distance to city centre||5.0 km|
|Distance to airport||3.1 km|
|"Extremely helpful and friendly staff."||(in 37 reviews)|
|"Room was very spacious and clean"||(in 48 reviews)|
|"Breakfast is good too"||(in 53 reviews)|
|"Bad odor in hallways and elevators."||(in 8 reviews)|
|"Poor WIFI in the rooms."||(in 4 reviews)|
|"The staff were rude."||(in 16 reviews)|
Time of year
Show reviews that mention
|anchorage||in 9 reviews|
|big rooms||in 130 reviews|
|breakfast area||in 26 reviews|
|carpets were stained||in 15 reviews|
|charge electronic||in 9 reviews|
|close to the airport||in 106 reviews|
|convenient location||in 45 reviews|
|dry on the eggs||in 17 reviews|
|free breakfast||in 100 reviews|
|good hotel||in 47 reviews|
|intoxicated people||in 22 reviews|
|odor in hallways||in 11 reviews|
|old hotel||in 53 reviews|
|parking lot||in 24 reviews|
|poor wifi||in 16 reviews|
|shuttle service||in 48 reviews|
|smelled very bad||in 16 reviews|
|staff nice||in 97 reviews|
|windows were dirty||in 5 reviews|
Staff was some what nice. Just doing there jobs.
Didn’t feel safe. Police where on site a lot during our stay. Lots of noise and to many parties allowed. Our room was on the 2nd floor across from the conference room. To many kids screaming and running up and down the hall way. Also during the weekend our neighbors where cussing and Drunk, tons of people coming and going all night. I complained but not much was done . Noise was still happening at 5:30 am !!!!!!!! Could not sleep , or relax!!!!!!
Neighbor had TV o very loud - all staff did was knock on door - no answer - then left. I paid 75 to lay there listening to a tv all night - I’m exhausted an still have. 10 hr day ahead of me. Your staff needs to step up and deal with these things - or move everyone else to quieter rooms.
We’ve stayed here many times - but we did notice some updates - new comforter on bed and the breakfast area was much improved and elevators had new flooring. Breakfast was the same (eggs, link sausage, biscuits, sausage gravy, waffles, cereal, fruit and pastries etc..) Counter area and tables were clean. Employees are always nice and helpful.
Breakfast area needs a good sprucing up as floor needs a good cleaning/scrubbing, walls need fresh paint (maybe a little color!) and floor trim is missing in areas. Water in sinks and shower takes a little time to warm up.
This hotel should be 2 stars. No way is this a the star. Reevaluate.
I was expecting three star hotel. This was not.
So disappointed as I have stayed here many times and always happy. This time I was met at the front door with a cloud. Of marijauna with all the people In the smoking area stinking up place. Then the lady fighting the other Ladin in the elevator while myself and the three strangers wait for them. This all occurred in the lobby while staff watched. The second elevator was broken so lol we could do was wait, after a long flight and at 11pm at night couldn’t even get to out rooms. Then I’m up in the fourth floor being kept awake by a person yelling more swear words and insults at her husband ( theywerr in the parking lot below? And his girlfriend . I watched the lady kick and punish someone’s vehicle several times finally after 30 minutes of this yelling I called to complain and get told “ yea yea I know”. And police or help never came. I reserved a king studio but received a king room . Had breakfast the first day ( she only gave me coupon for day one even though I was there for two days) and even though I got there right when it opened the food was cold. Bugs in my bathroom, stains in my pillow not sure if my sheets were cleaned or not. Very upset with Alex, like I said I have always enjoyed my visits there but definitely will think again next trip
With a stay at Alex Hotel & Suites Anchorage Airport in Anchorage (Spenard), you'll be within a 15-minute drive of Sullivan Arena and Kincaid Park. Featured amenities include a 24-hour business center, dry cleaning/laundry services, and a 24-hour front desk. Planning an event in Anchorage? This hotel has 1200 square feet (111 square meters) of space consisting of conference space and a meeting room. A roundtrip airport shuttle is complimentary (available 24 hours), and a train station pick-up service is also provided at no charge.
based on 1,446 reviews
Things to know
- Good access to airport
Policies vary by room type and provider.
Reviews about Alex Hotel & Suites Anchorage Airport
Most popular landmarks
- Alaska Aviation Heritage Museum 1.8 km
- Earthquake Park 2.8 km
- Tony Knowles Coastal Trail 2.8 km
- Oscar Anderson House Museum 4.7 km
- Alaska Center for the Performing Arts 4.9 km
- Fifth Avenue Mall 5.1 km
|Anchorage Depot||5.5 km|