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2.0
Did not accurately reflect the options for gas refill choices. Left me paying for an entire tank when I only used 1/4 of a tank. Poor treatment of customers.Reviewed 4 Aug 2022
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6.0
Vehicle was dirty, service reminder was illuminated and the washer fluid was empty.Reviewed 17 Mar 2022
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2.0
The vehicle we were provided had almost bald tires and the breaks were warped. The entire trip o could not comfortably use the vehicle, we only drove it to the house and back to the airport. We are very dissatisfied with the rental.Reviewed 2 Jan 2022
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10.0
Everything was very good. Great customer service car was super clean and process was extremely easy.Reviewed 26 Oct 2021
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10.0
Very simple process, start to end. Very clean, reliable rental car! My first time ever short term renting and I will only be going back to Alamo at Ontario Airport. Thanks to all that assisted with my rental!Reviewed 27 Sep 2021
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10.0
Pros:Everything was good here.Cons:Everything was smooth like our other 50 rental times!Reviewed 30 Mar 2021
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6.0
Cons:Car smell to dog and with dog hair on seats, rear tires barely legal tread, scary moment at rain driving due to rear aqua planning, stop to check tires and discover almost no tread on rear tiresReviewed 4 Mar 2021
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2.0
Pros:I wasn’t even able to rent the car. I reserved it online with an Apple credit card. When I was dropped off at the airport to pick up the car with the SAME CC I used to reserve it I was told I couldn’t rent it because they don’t take that CC. I had no ride home, no other CC’s. I was forced to use a different rental company that was more than twice the price. And the guy was a jerk about it to boot.Cons:Update your systems to take CC that online allows. It was a terrible inconvenience and put me in a financial bind considering I have to pay almost $400 more for a rental. I’m beyond disappointed.Reviewed 2 Jun 2020
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10.0
Pros:New car, fast and easy check inCons:nothing comes to mindReviewed 14 Feb 2020
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10.0
Cons:The . Mini van was comfortable, had alot of space. Driver well. Cost was good too. I would buy this car.Reviewed 10 Feb 2020
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4.4
Pros:The person Sarah who I encountered at Alamo was rude and refused my reservation!! The reason given was that the reservation was made within 24 hrs and it was not! There was no options given to us by her not until we contacted the 800 number and asked for a supervisor we got our reservation! Also we had booked for 3 days and set the return of the vehicle to 12 midnight and Sarah change it 948am! Extremely dissatisfied with AlamoCons:Better friendly customer service by Sarah as she definitely wasn’t a happy camperReviewed 3 Jan 2020
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9.6
Cons:Couldn't have been easier and friendlier,both on pickup and dropoff.Reviewed 19 Dec 2019
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