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Distance to city centre
Distance to airport
|"Very helpful and friendly staff."||(in 62 reviews)|
|"A great hotel with lovely staff."||(in 31 reviews)|
|"Friendly and knowledgeable staff and excellent location!"||(in 51 reviews)|
|"Breakfast wasn’t included and was outrageously expensive."||(in 6 reviews)|
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The staff were wonderful, regardless of the havoc in the hospitality industry. I have stayed before here, and enjoyed it's proximity to the harbour, shopping districts and transportation. Spoken English has increased dramatically within the hotel and they are also very patient with any attempts of spoken Japanese by guests. I would highly recommend this hotel.
Always a pleasure to return to this old favourite.
Building with lots of character and very interesting history. Good sized room compared to some Japanese hotels.
Staff were relatively good in English. They are very professional, courtesy and very quick attend to your needs. They were also very creative when come to problem solving. They really set a high bar to what I should expect from a hotel. I also like the history about the hotel. The room assigned had a fabulous view to the Yokohama port and views to their famous attractions. The room was large compared to any hotel we had visited.
Maybe they need to renovate the property to keep it looks newer and up to date.
Comfortable bed and location.
A stay at Hotel New Grand places you in the heart of Yokohama, steps from Tokyo Bay and Yamashita Park. Featured amenities include complimentary wired Internet access, a business center, and complimentary newspapers in the lobby. Planning an event in Yokohama? This hotel has facilities measuring 4736 square feet (440 square meters), including conference space. A roundtrip airport shuttle is provided for a surcharge at scheduled times, and self parking (subject to charges) is available onsite.
based on 1,491 reviews
Value for money
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Most popular landmarks
- Yamashita Park 139 m
- Yokohama Marine Tower 166 m
- Chinatown 402 m
- Ōsanbashi Pier 0.8 km
- Yokohama Stadium 0.9 km
- Red Brick Warehouse 1.1 km