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Fairmont Empress

721 Government Street, Victoria, BC V8W 1W5, Canada
+1 250 384 8111

₹ 7,934+

Tue 6/12 Check in
Wed 7/12 Check out

Overall guest ratings

8.3/10 Excellent
based on 1,476 reviews

Review highlights

  • 9.5
  • 8.3
  • 4.5
  • 4.1

Good to know

  • Nice building
  • Wonderful sightseeing

Nearby

    show all

    About

    This historic hotel has welcomed royalty in grand style. The Fairmont Empress captures the spirit and energy of Vancouver Island and the beauty of this seaside city. Regarded as a Condé Nast Readers' Choice and Gold List hotel, and honoured with the Travel + Leisure distinction as a top Canadian hotel, the Fairmont Empress is an iconic presence in Victoria's sparkling harbour. The hotel features 464 beautifully restored guest rooms and suites, with magnificent views.

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    Amenities

    • Fitness centre
    • Pets allowed on request. Charges may apply.
    • Facilities for disabled guests
    • ATM on-site
    • Babysitting or child care
    • Business centre
    • Car hire
    • Wi-Fi
    • Concierge service
    • Currency exchange on-site
    • Gift shop
    • Laundry service
    • Meeting/Banquet facilities
    • Room service
    • Bicycle hire
    • Spa
    • Hot tub
    • Indoor pool
    • No smoking
    • Restaurant
    • Bar/Lounge
    • Beauty salon
    • 24 hour front desk
    • Safe
    • Sauna
    • Storage available
    • Child pool
    • Express check out
    • Internet (surcharge)
    • Long-term parking (surcharge)
    • Parking (surcharge)
    • Designated smoking area
    • Wedding services
    • Terrace/Patio
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    Reviews

    Guest reviews

    Overall rating

    8.3 Excellent
    based on 1,476 reviews
    • 9.5 "Terrific location."
    • 8.3 "Great service."
    • 6.4 "Vibe was decent."
    • 5.7 "Average cleanliness."
    • 5.0 "Breakfast is mediocre."
    • 4.5 "Rooms are not good."
    • 4.1 "Internet is poor."
    • 3.9 "Value below average."
    • 3.0 "Quite uncomfortable."
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    Overall rating

    8.6 Excellent
    based on 885 reviews
    • 9.5 "Terrific location."
      10.0 "100% liked the proximity to sightseeing."
      9.4 "94% liked the proximity to shopping."
    • 8.2 "Great service."
      9.3 "93% found the staff to be very friendly."
      7.7 "77% thought the service was very professional."
    • 6.0 "Vibe was decent."
    • 5.9 "Average cleanliness."
      5.1 "Only 51% said rooms were clean enough."
    • 4.5 "Breakfast is below average."
    • 4.4 "Rooms are not good."
      4.2 "58% thought they were poorly maintained."
      2.7 "73% said rooms were small."
      1.9 "81% complained about the bathroom."
      0.3 "Air conditioning was criticized by 97%."
      2.4 "76% found problems with the furniture."
      1.9 "For 81%, the rooms looked old."
      0.0 "100% criticized the small bathroom."
      0.0 "100% were disappointed with the minibar."
    • 3.7 "Internet is poor."
      4.1 "59% thought it was overpriced."
    • 3.2 "Quite uncomfortable."
      2.7 "73% said rooms were small."
      0.3 "Air conditioning was criticized by 97%."
      3.9 "61% thought it was too noisy."
      0.0 "100% criticized the small bathroom."
    • 3.2 "Terrible value."
      4.1 "59% thought it was overpriced."
      4.4 "The price was too high for 56%."
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    Overall rating

    7.9 Good
    based on 516 reviews
    • 9.4 "Terrific location."
    • 6.7 "Service is ok."
      5.0 "50% said the reception staff was ok."
    • 5.9 "Vibe was decent."
    • 5.4 "Average cleanliness."
    • 5.2 "Breakfast is mediocre."
    • 4.5 "Internet is poor."
    • 4.1 "Value below average."
      1.2 "88% said the breakfast was too expensive."
    • 3.9 "Rooms are not good."
      2.7 "73% said rooms were small."
      0.4 "Air conditioning was criticized by 96%."
      1.6 "84% complained about the bathroom."
      4.0 "60% thought they were poorly maintained."
      4.9 "51% said rooms were dirty."
      1.8 "For 82%, the rooms looked old."
      0.0 "100% criticized the small bathroom."
    • 2.7 "Quite uncomfortable."
      2.7 "73% said rooms were small."
      0.4 "Air conditioning was criticized by 96%."
      0.0 "100% criticized the small bathroom."
      3.4 "66% thought it was too noisy."
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    Overall rating

    8.4 Excellent
    based on 73 reviews
    • 9.6 "Terrific location."
    • 8.1 "Great service."
    • 6.2 "Vibe was decent."
    • 5.1 "Average cleanliness."
    • 4.5 "Rooms are not good."
      2.7 "73% said rooms were small."
    • 4.5 "Value below average."
    • 2.8 "Quite uncomfortable."
      2.7 "73% said rooms were small."
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    Hotel type
    Business Hotel
    Guests recommend this hotel for business travelers.
    Family Hotel
    Guests think this is a family-friendly hotel.
    Luxury Hotel
    Guests recommend this as a luxury hotel.
    Good to know
    "Nice building"
    "Wonderful sightseeing"
    data provided by TrustYou

    Recent reviews


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