Overview

Papillon Lagoon Reef Hotel
Top Resort Hotel

Diani Beach, Diani, Ukunda 80400, Kenya
+254 403 202 213

₹ 4,579+

Overall guest ratings

8.3/10 Excellent
based on 365 reviews

Review highlights

  • 9.0
  • 8.9
  • 8.7
  • 5.8

Good to know

  • Recreation staff is nice
  • Pleasant hotel grounds
  • Clean hotel facilities

Nearby

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    About

    Set on Diani Beach, Papillon Lagoon Reef features an outdoor pool, beach bar and restaurant terrace all overlooking the Indian Ocean. Decorated in a traditional Swahili style, it offers diving, a fitness centre and tennis. Each air-conditioned room has either a balcony or patio with views of the gardens or ocean. All have a private bathroom with hairdryer and some include a satellite TV. Baobab buffet restaurant serves Kenyan and international cuisine under a thatched roof. Poolside Bistro Restaurant provides breakfast and lunch, including grilled dishes. There is a swim-up pool bar and drinks can be served to the room. Massages, a games room and table tennis are available and there is evening entertainment. Children can use the indoor play area. Deep sea fishing is also on offer. Papillon Lagoon Reef Hotel is a 10-minute drive from Diani’s shops. Mombasa is 23.6 miles away and Mombasa Airport is around 1 hour 15 minutes by car.

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    Amenities

    • Babysitting or child care
    • Internet
    • Currency exchange on-site
    • Room service
    • Game room
    • Outdoor pool
    • No smoking
    • Restaurant
    • Bar/Lounge
    • Beauty salon
    • Tennis
    • Air-conditioned
    • Safe
    • Fitness centre
    • Free parking
    • Playground
    • Designated smoking area
    • Storage available
    • Terrace/Patio
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    Reviews

    Guest reviews

    Overall rating

    8.3 Excellent
    based on 365 reviews
    • 9.0 "Perfectly clean."
      8.7 "87% said rooms were clean."
      10.0 "100% thought it was clean."
      9.7 "Clean pool, said 97%."
      7.1 "71% said the bathroom was clean."
    • 8.9 "Location is great."
      9.7 "97% appreciated the closeness to the beach."
    • 8.7 "Great service."
      9.8 "98% found the staff to be very friendly."
      9.2 "92% said the recreation staff was great."
      9.0 "90% thought the service was very professional."
      8.9 "89% found the restaurant service to be one of the best."
      10.0 "Housekeeping was great, according to 100%."
      8.0 "Management was excellent, said 80%."
      8.6 "86% said the booking process went smoothly."
    • 8.4 "Breakfast is good."
    • 6.2 "Rooms are ok."
      6.7 "For only 67%, the bathroom was ok."
      5.2 "For only 52%, the tv was ok."
      5.7 "Beds were acceptable for 57%."
    • 5.8 "Bar is ok."
      5.0 "Alcoholic drinks were not bad, according to 50%."
    • 5.1 "Vibe was decent."
    • 4.4 "Internet is poor."
      4.3 "57% said the wifi quality was bad."
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    Overall rating

    8.1 Excellent
    based on 284 reviews
    • 8.9 "Generally very clean."
      10.0 "100% thought it was clean."
      8.7 "87% said rooms were clean."
      9.7 "Clean pool, said 97%."
    • 8.8 "Location is great."
      9.6 "96% appreciated the closeness to the beach."
    • 8.6 "Great service."
      9.8 "98% found the staff to be very friendly."
      9.0 "90% said the recreation staff was great."
      9.0 "90% thought the service was very professional."
      10.0 "Housekeeping was great, according to 100%."
      8.9 "89% found the restaurant service to be one of the best."
      8.5 "Management was excellent, said 85%."
    • 8.2 "Breakfast is good."
    • 6.2 "Rooms are ok."
      6.5 "For only 65%, the bathroom was ok."
      5.3 "For only 53%, the tv was ok."
      6.1 "Beds were acceptable for 61%."
      6.8 "Only 68% thought the shower was ok."
      7.0 "70% said the bathroom was clean."
    • 4.9 "Vibe wasn't good."
      1.3 "87% criticized the unstylish hotel."
    • 4.4 "Internet is poor."
      4.2 "58% said the wifi quality was bad."
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    Overall rating

    8.4 Excellent
    based on 40 reviews
    • 9.3 "Excellent pool."
    • 9.1 "Terrific location."
    • 9.0 "Perfectly clean."
      8.7 "87% said rooms were clean."
    • 8.8 "Great service."
      9.7 "97% found the staff to be very friendly."
      9.3 "93% said the recreation staff was great."
    • 6.2 "Rooms are ok."
      5.8 "Beds were acceptable for 58%."
      7.0 "70% were happy with the bathroom."
    • 5.3 "Vibe was decent."
    • 4.2 "Internet is poor."
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    Overall rating

    8.1 Excellent
    based on 40 reviews
    • 9.3 "Excellent pool."
    • 9.0 "Excellent amenities."
      9.6 "96% found the grounds to be nice."
    • 8.9 "Location is great."
    • 8.9 "Great service."
      9.7 "97% found the staff to be very friendly."
      9.3 "93% said the recreation staff was great."
    • 6.2 "Rooms are ok."
      5.2 "For only 52%, the tv was ok."
    • 5.4 "Vibe was decent."
    • 4.5 "Internet is poor."
      4.3 "57% said the wifi quality was bad."
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    Hotel type
    Family Hotel
    Guests think this is a family-friendly hotel.
    Resort Hotel
    Guests say this is a wonderful resort hotel.
    Beach Hotel
    Guests consider it an awesome beach hotel.
    Good to know
    "Recreation staff is nice"
    "Pleasant hotel grounds"
    "Clean hotel facilities"
    data provided by TrustYou

    Recent reviews

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