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Value for money
Distance to city centre
Distance to airport
|"Customer service was incredible and welcoming"||(in 3 reviews)|
|"The staff is amazing and super helpful"||(in 41 reviews)|
|"Excellent location, friendly staff and prompt service"||(in 37 reviews)|
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I liked the service. I stayed there with my girlfriend for her birthday and they gave us some special present and a bottle of wine.
It is costly but it is 5 star hotel so understandable. The restaurant there is expensive too.
Breakfast was great. Buffet closed due to Coronavirus but they brought it to us at the table. Lovely food and staff.
We were travelling with a young baby and although we had requested a baby cot in advance, we had to chase it up by bedtime. Slightly disappointing service given the high cost of a room here.
Superb hotel. Love the nightly turndown service .
Unfortunately due to Coronavirus precautions the buffet breakfast was not available. They did have a staff member walking around with fruit/pastries etc but there was not the same variety as in past . Also having to wait/get their attention was not ideal.
Possibly the best service we've ever had at a hotel. A real gem in the heart of Tokyo. So much to do, see and eat within walking distance.
Recognition for returning guests
With a stay at Shangri-La Hotel, Tokyo in Tokyo, you'll be 1.3 mi (2 km) from Tokyo Imperial Palace and 2.9 mi (4.7 km) from Tokyo Tower. Featured amenities include complimentary wired Internet access, a 24-hour business center, and express check-out. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and self parking (subject to charges) is available onsite.
based on 316 reviews
Value for money
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Reviews about Shangri-La Hotel, Tokyo
Most popular landmarks
- Kabuki-za 1.4 km
- Kokyo 1.5 km
- Tsukiji Hongan-ji 1.8 km
- Akihabara Electric Town 1.8 km
- Tsukiji Shijo 2.2 km
- Ryogoku Kokugikan 2.7 km