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2.0
Thrifty did not honor my reservation. Made me rebook and charged almost double. Never again.Reviewed 14 Mar 2023
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2.0
EverythingReviewed 7 Mar 2023
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2.0
Waited an hour to get to the desk, and then there were no cars available. Waited almost an hour for inventory to become available.Reviewed 23 Feb 2023
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6.0
At both pickup and drop off in the parking garage, they appear to be understaffed. I had to look for someone to tell me which cars I could choose from and at drop off, no clear instructions were given. There were other people arriving at the same time as me, so it was not a case of only one customer.Reviewed 22 Feb 2023
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2.0
The car was not ready on time. The waiting line was many hundreds of meters long.Reviewed 20 Feb 2023
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2.0
had to wait 1.5 hours in line at the front desk. Had to wait again to get actual car. Random unclear fees on final receipt. Car needed new brake pads and vibrated badly on braking.Reviewed 2 Jan 2023
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2.0
Long wait at airport. Horrible service. Problematic vehicle.Reviewed 30 Dec 2022
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4.0
Major upsell at desk. Ended up being charged for additional insurance when I declined it at booking. Kept pressuring me to get a bigger/better car.Reviewed 2 Dec 2022
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8.0
Love the rental center. Desk attendant was great considering the late hour. My issue is that it has been more than 24 hours since I dropped the car off and I still don't have a final bill emailed to me.Reviewed 21 Nov 2022
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8.0
The highlight of our experience was on rental car return when the return manager noticed we had young children and eagerly offered to have us driven up to the airport departures rather than have to take the bus from the rental car area to the terminal with all our bgs and kids. The car itself was an uneven ride with what I suspect are some alignment issues.Reviewed 26 Oct 2022
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10.0
We were well taken care of after an initial hiccup of not knowing the dealer closed at 3:30 pm. We were forced to rent a car at full rate for the first night which was expensive. More communication about the closing time spills have been helpful. Also a phone number that reaches a person would be nice.Reviewed 23 Oct 2022
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10.0
Staff was really kind and helpful. Someone had smoked in the car.Reviewed 20 Oct 2022
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