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|Distance to city centre||10.0 km|
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**Hotel advertises they have A/C** However, they only supply A/C when they want to claiming, "this is not America". Room with no A/C averaged 24-28 degrees every night...it was miserable combined with the very wet/humid environment. Front desk staff was nice but not used to providing service. Housekeeping staff was also nice and efficient. The hotel management personnel, however, make knowingly false statements to try and appease any issues you may have. I complained about the lack of A/C and they said it would be fixed soon...it never was fixed because it was never broken...just turned off. I witnessed the Hotel Manager screaming at and arguing with a hotel guest who, evidently, was also complaining about the lack of air-conditioning. He also told this person that "this is not America...we do what we want". Staff at the spa give off a vibe they would be much happier if you left. e.g. I was told there is no such thing as the "Frost Room" even though I showed them their own brochure saying exactly that. I paid for the spa-package but their attitude when 'checking it out' made the decision to not use their amenities at all during my 5-day stay. Breakfast was not worth it. Cheap continental breakfast in a hot room with bad service. They don't even open until well after we left each day. (I believe 8:30 a.m.) Sink did not drain in the bathroom...they did not fix it. Parking garage was a near-nightmare with way too tight of spaces that were not sufficient in number.
The spa was incredible ! Breakfast was the best buffet we’ve had on the trip.
Overall is a great facility
A/c was not cooling enough. The angle of the ceiling is not visible and bump my head several times. Should be paint differently or signalized
I loved the little town where the water springs hotel is located. Going to the pools and straight back into the room was lovely too, although not included in the booking. The views were great too. The room is comfortable and clean.
The Spa was great, hotel was clean, rooms were large and comfortable.The restaurant serve good local food.
Location This hotel is located on the outskirts of the centre of Santiago de Compostella that lies 8 km away, with public transport located directly outside the hotel. Countless shops, restaurants, bars, pubs, and nightclubs are in the hotel's vicinity, just 700 metres away. Facilities 4 suites and 55 double rooms are available to guests in a 4-storey main building and an auxiliary building. This hotel has a lift and a reception desk. Services and facilities include a cloakroom, a safe, a playroom, medical assistance, a laundry service and a conference room. Internet access is available to guests in public areas. Children can enjoy the playground. Parking facilities available to guests include a garage and a car park. Bicycles can be kept in the bicycle storage area. Rooms Central heating ensures that rooms maintain comfortable temperatures. A safe provides secure storage for guests' personal property. Other features include internet access, a direct dial telephone and a television with satellite/cable channels. A hairdryer is provided in the bathrooms. The hotel has non-smoking rooms. Sports/Entertainment A relaxing swim in the pool area and soothing soak in the hot tub offer the perfect way to unwind. The sun loungers are perfect for soaking up some sun. There are many ways to relax or stay active at the hotel, including aquafit, a gym, aerobics and a spa. Meals Various dining options are available, including a non-smoking restaurant, a café and a bar. A generous breakfast buffet guarantees a great start to the day. At lunch and dinner, guests can choose between à la carte and a set menu. Special meals, including diet meals, are also available. The hotel also offers special catering options. Payment The hotel accepts the following credit cards: American Express, VISA and MasterCard.
based on 657 reviews
Things to know
- Accessible parking
- Spacious rooms
- Wonderful sightseeing
Policies vary by room type and provider.
Most popular landmarks
- Parque da Alameda 9.7 km
- Pazo de Raxoi 10 km
- Praza do Obradoiro 10 km
- Pazo de Fonseca 10 km
- Sacred Art Museum 10 km
- Casa do Cabildo 10.1 km
|Santiago de Compostela||20.6 km|
|A Coruña||54.9 km|
|Santiago de Compostela||9.9 km|