Overview

Park Plaza Santiago

Av. Ricardo Lyon, 207, Santiago 751-0190, Chile
+56 2372 4000

₹ 4,778+

Overall guest ratings

8.2/10 Excellent
based on 2,287 reviews

Review highlights

  • 9.4
  • 8.7
  • 4.9
  • 4.2

Good to know

  • Comfortable beds
  • Professional service

Nearby

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    About

    Placing you within a 15-minute drive of Palacio de la Moneda and San Cristobal Hill, Park Plaza Santiago offers an airport shuttle (available on request) for USD 80 per vehicle. Guests can indulge in spa services, and Park Lane serves breakfast, lunch, and dinner. There's an indoor pool and a rooftop terrace, and rooms at this upscale hotel offer MP3 docks and 24-hour room service.

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    Amenities

    • Complimentary breakfast
    • Fitness centre
    • Free Wi-Fi
    • Business centre
    • Concierge service
    • Currency exchange on-site
    • Laundry service
    • Meeting/Banquet facilities
    • Room service
    • Spa
    • Indoor pool
    • No smoking
    • Restaurant
    • Bar/Lounge
    • Air-conditioned
    • 24 Hour Front Desk
    • Safe
    • Sauna
    • Free parking
    • Storage available
    • Terrace/Patio
    • Facilities for disabled guests
    • Laundry facilities
    • Free Internet
    • Pets not allowed
    • Free valet parking
    • Wedding services
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    Reviews

    Guest reviews

    All reviews

    Overall rating

    8.2 Excellent
    based on 2,287 reviews
    • 9.4 "Terrific location."
      10.0 "Near to public transport, according to 100%."
      10.0 "100% liked the proximity to shopping."
      10.0 "100% enjoyed the restaurants & bars nearby."
      10.0 "Easily accessible by car, said 100%."
      8.8 "City centre within easy reach, said 88%."
    • 8.7 "Breakfast is good."
    • 8.3 "Food is delicious."
      7.9 "79% loved the menu selection."
      7.5 "Yummy desserts, said 75%."
      7.7 "77% enjoyed the side dishes."
    • 7.9 "Good service."
      8.2 "82% found the staff to be very friendly."
      8.7 "87% thought the service was very professional."
    • 4.9 "Rooms are not good."
      3.0 "70% complained about the bathroom."
      2.8 "72% thought they were poorly maintained."
      4.0 "60% said rooms were dirty."
      2.6 "Air conditioning was criticized by 74%."
      0.3 "For 97%, the rooms looked old."
      4.5 "55% found problems with the furniture."
      4.5 "55% had problems with the shower."
      1.3 "87% criticized the small bathroom."
      1.9 "81% said the bathroom was dirty."
      2.9 "71% thought the tv was sub-standard."
      4.0 "60% were unsatisfied with the kitchenette."
    • 4.2 "Not very clean."
      4.0 "60% said rooms were dirty."
      1.9 "81% said the bathroom was dirty."
      1.4 "Dirty pool, said 86%."
    • 4.2 "Pool is below average."
      1.4 "Dirty pool, said 86%."
    • 4.2 "Bad amenities."
      4.2 "58% thought the building wasn't nice."
      0.6 "94% complained about the elevator."
      0.1 "99% thought the facilities needed updating."
    • 3.6 "Vibe wasn't good."
      0.5 "95% criticized the unstylish hotel."
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    Overall rating

    8.3 Excellent
    based on 1,372 reviews
    • 9.1 "Terrific location."
      10.0 "Near to public transport, according to 100%."
      10.0 "100% liked the proximity to shopping."
    • 8.2 "Breakfast is good."
    • 8.1 "Great service."
      8.1 "81% found the staff to be very friendly."
      8.6 "86% thought the service was very professional."
    • 4.5 "Bad amenities."
      4.5 "55% thought the building wasn't nice."
      0.7 "93% complained about the elevator."
      0.1 "99% thought the facilities needed updating."
    • 4.4 "Rooms are not good."
      2.9 "71% complained about the bathroom."
      3.7 "63% said rooms were dirty."
      2.5 "Air conditioning was criticized by 75%."
      0.3 "For 97%, the rooms looked old."
      2.9 "71% thought they were poorly maintained."
      4.2 "58% found problems with the furniture."
      4.3 "57% had problems with the shower."
      2.8 "72% thought the tv was sub-standard."
      1.9 "81% said the bathroom was dirty."
    • 3.9 "Not very clean."
      3.7 "63% said rooms were dirty."
      1.9 "81% said the bathroom was dirty."
    • 3.7 "Vibe wasn't good."
      0.4 "96% criticized the unstylish hotel."
    • 2.7 "Disappointing internet connection."
      2.7 "73% said the wifi quality was bad."
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    Overall rating

    8.6 Excellent
    based on 343 reviews
    • 9.3 "Terrific location."
    • 8.9 "Breakfast is good."
    • 8.4 "Food is delicious."
    • 7.9 "Good service."
      8.3 "83% found the staff to be very friendly."
      8.6 "86% thought the service was very professional."
    • 5.8 "Average comfort."
      5.5 "Only 55% said rooms were big enough."
    • 5.1 "Rooms are ok."
      5.5 "Only 55% said rooms were big enough."
    • 4.3 "Bad amenities."
      4.2 "58% thought the building wasn't nice."
    • 4.0 "Pool is below average."
    • 3.6 "Vibe wasn't good."
      0.5 "95% criticized the unstylish hotel."
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    Overall rating

    7.6 Good
    based on 68 reviews
    • 9.5 "Terrific location."
    • 8.6 "Breakfast is good."
    • 7.4 "Good service."
    • 5.0 "Rooms are ok."
    • 4.7 "Not very clean."
    • 4.2 "Bad amenities."
      4.1 "59% thought the building wasn't nice."
    • 3.6 "Vibe wasn't good."
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    Overall rating

    7.9 Good
    based on 503 reviews
    • 9.2 "Terrific location."
    • 8.4 "Breakfast is good."
    • 7.7 "Good service."
      7.9 "79% found the staff to be very friendly."
      8.9 "89% thought the service was very professional."
    • 4.4 "Rooms are not good."
      2.8 "72% complained about the bathroom."
      3.4 "66% said rooms were dirty."
      0.3 "For 97%, the rooms looked old."
      2.8 "72% thought they were poorly maintained."
      2.7 "Air conditioning was criticized by 73%."
    • 3.8 "Bad amenities."
      3.8 "62% thought the building wasn't nice."
      0.2 "98% thought the facilities needed updating."
    • 3.5 "Not very clean."
      3.4 "66% said rooms were dirty."
    • 3.2 "Horrible vibe."
      0.5 "95% criticized the unstylish hotel."
    • 2.8 "Disappointing internet connection."
      3.0 "70% said the wifi quality was bad."
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    Hotel type
    Business Hotel
    Guests recommend this hotel for business travelers.
    Solo Hotel
    Guests recommend this hotel for solo travelers.
    Good to know
    "Comfortable beds"
    "Professional service"
    data provided by TrustYou

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