Comfort Inn Santa Fe

The breakfast was good but we were told if we didn't get down there when they opened they might run out of food, so we were up at 5:00am to make sure we got our food at 6:00am, we really would have like to have slept in!

The A/C in our room worked but it was so loud we couldn't hear the TV. We called the front desk at 7:30pm and the girl came up unplugged the A/C and told us we shouldn't use it. I asked what we were supposed to do about sleeping and the girl said we should be happy its cool outside....!!!! she said they were all booked up that we couldn't get a different room So we suffered until 2:00am and plugged the unit back in and lived with the noise. In the morning I talked to the guy on staff and he said if I would have come down before 11:00pm , that's when he left, he would have got us a different room. When the manager showed up he put us in a new room and refunded us our money for the night, that's all and good but we were going to be out and about early and couldn't do it because once we got the new room we wen to sleep. It was great we got our money back but it ruined our vacation......instead of seeing everything we wanted to see we only saw half because of the lack of sleep.....

The staff was nice but the property was old and and dirty! I was very disappointed

It was dirty and run down needs a remodel I won't stay in this chain again that's for sure or recommend it to anyone