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Distance to city centre
|Václav Havel Prague|
Distance to airport
|"Excelent value for the money!"||(in 19 reviews)|
|"Very helpful and friendly staff."||(in 132 reviews)|
|"Staff really friendly and helpful"||(in 19 reviews)|
Time of year
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Although I couldn’t imagine a terrible-review-scenario until recently, Hotel Theatrino unfortunately showed me it’s possible. Anything nice that could be said about the hotel was unfortunately completely derailed after finding out about a bed-bug infestation. After 2 nights of stay we discovered insect bites on our legs and arms, and after deciding to flip not just the matress, but the entire bed (which I honestly never thought of doing after coming to a hotel, we found dozens of those creepy-crawlers swarming inside the bed frames and around the bed springs, in all life stages, so the infestation has been there for a long time. And not only should something like this never go unnoticed, especially in a 4-star hotel, but this even happened after months of hotels being closed down during the COVID-19 lockdown period, which should give the staff more than enough time to make everything absolutely spotless and perfectly ready for reopening. And as a cherry on top, after contacting the receptionist of the hotel (which btw was very helpful and understanding) about the situation and after requesting to talk to the management, the manager gave us the message via said receptionist, that they are willing to knock off the price for only the last night. So after demanding to speak to him for a third time, once again we got contacted by the receptionist that our stay will be reimbursed. Manager still refusing to talk to us or contact us and hiding behind his staff like a coward. And because the management refused to get in touch with us, we shall be informing local health department authorities about the situation to insure that the infestation will be actually dealt with, and not just ignored by the management like we were.
I had to wait in front of the hotel for half an hour for someone to open the door. I even thought they closed the reception and started looking for another hotel. Room was the smallest room I have ever seen so far either.
Very nice stay at great value. Not city center but a 10 min tram ride away. Would repeat
The location is so convenient and the staff are very helpful. Free storage of luggage when its due for check out is highly appreciated. I would like to come back again soon as the weather was not cooperating when I was in Prague.
The WiFi was just annoying it gets frequently idle and just stopped all of the sudden. I was placed on the last room at the last floor when where I can hear loud foot steps and noise and thats probably one reason my WiFi is so weak. Hopefully it will be improved or I can be given a better room location next time as I would love to come back soon.
With a stay at Theatrino, you'll be centrally located in Prague, within a 10-minute drive of Czech National Museum and Eden Arena. Featured amenities include a business center, express check-in, and express check-out. Planning an event in Prague? This hotel has 2583 square feet (240 square meters) of space consisting of a conference center and a meeting room. For a surcharge, guests may use a roundtrip airport shuttle (available 24 hours) and a train station pick-up service.
based on 3,873 reviews
Things to know
- Clean rooms
- Comfortable beds
- Friendly service
- Close to public transport
Policies vary by room type and provider.
FAQs when booking at Theatrino
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Does Theatrino offer free airport shuttle service?
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Reviews about Theatrino
Most popular landmarks
- Obecní dům 1.8 km
- Prašná brána 1.8 km
- Kostel Matky Boží před Týnem 2.2 km
- Anežský klášter 2.3 km
- Palác Kinských 2.3 km
- Staroměstské náměstí 2.3 km
|Václav Havel Prague||13.7 km|
|Prague Praha - Jiriho z Podebrad||0.7 km|
|Prague Praha - Flora||1 km|