|Distance to city centre||6.1 km|
|Distance to airport||56.0 km|
|adult pool||in 19 reviews|
|animals monkeys||in 16 reviews|
|beautiful grounds hotel||in 9 reviews|
|change rooms||in 6 reviews|
|food was excellent||in 47 reviews|
|high cost||in 3 reviews|
|living in the jungle||in 13 reviews|
|lush vegetation||in 3 reviews|
|natural park||in 12 reviews|
|nice beach||in 34 reviews|
|oriental restaurant||in 3 reviews|
|overlooking the cove||in 1 review|
|playa del||in 6 reviews|
|poor customer service||in 9 reviews|
|preferred a king||in 12 reviews|
|room wet||in 2 reviews|
|shopping entertainment||in 7 reviews|
|slippery floors||in 2 reviews|
|staff is amazing||in 50 reviews|
|time share||in 10 reviews|
|tropical surroundings||in 3 reviews|
Great facilities for families with childrens
Facillities, food, location, cleanliness.
Dont expect to have a big beach area. The internet isn't good at all and they charge for it. The juice in the restaurants isn´t natural and the taste could be better.
The location was pretty
Reminding staff to clean our room.
Beware the fine print
Place looked good. Really Clean.
Grounds too big. Too much walked by to get anywhere. Staff pretends to care but really doesn't Beware of the tours they are very misleading Not a whole lot too do on the massive grounds Very reminiscent of a low budget cruise ship. A lot of money spent on beauty of hotel but not anything that benefits the guest. Food ok at best No beach besides the man made one. Which is not actually on the beach. The ruins look man made and there are rocks all along the real beach. Don't expect sand. There is none. Don't expectt any major benefit to staying here because of proximity to Excaret. There isn't a major benefit because you have to pay extra for Xcaret just like anyone else would. The unlimited experience is a trap to get you to go for 3 days. Don't waste your 350.00. I could go on and on. We complained about things to staff to no concern
Give your review a headline
A very nice resort in a beautiful location. The grounds were large enough to have lots of activity...or find quiet areas to relax
Very nice and relaxing!
All the outlets in our rooms did not work well.
Occidental at Xcaret Destination offers guests luxury accommodations in the heart of Riviera Maya. It is all-inclusive and in the proximity to many local activities, as well as attractions. This resort is a wonderful destination for singles, couples, and families. Located just two miles from Playa Del Carmen and less than 40 minutes from Cancun International Airport, Occidental at Xcaret Destination is a beachside destination that is steps away from the Caribbean Sea and a short boat ride to Cozumel. It is near the Xcaret theme and waterpark, Delphinus Riviera Maya aquarium, and Zona Arqueologica de Xcaret historic site. The resort's accommodations are well-appointed and reflect the area’s lush surroundings. Guests can choose Deluxe Romance Suites that include complimentary in-suite breakfast, plush robes and slippers, and chocolate-covered strawberries along with a bottle of wine on entry, Junior Suites with a living room and balcony, or Royal Level Luxury Suites with a hot tub, upgraded toiletries, and a private lounge and swimming pool. Occidental at Xcaret Destination’s sprawling grounds contains opulent gardens, historic Mayan Ruins, and an 18-hole mini golf course. Children will enjoy the entertainment room that features the latest video games, pools, private coves, and the Kids Club. Adults can enjoy time at the spa and fitness center, as well as the Palenque Nightclub with endless dancing and drinks. Occidental at Xcaret Destination has eleven onsite restaurants and 10 bars. Sonora Grill is the spot for steaks and seafood, while La Hacienda serves traditional Mexican fare. For an all-day international buffet, guests can visit Le Buffet and Los Olivos for Mediterranean specialties. Sports Bar and Lobby Bar are ideal spots for refreshing cocktails, international wine, and ice-cold beers. With its endless all-inclusive features in paradise, Occidental at Xcaret Destination can make a Caribbean vacation a dream come true.
Based on 6,953 reviews
Policies vary by room type and provider.
|Playa Del Carmen||5.5 km|
|San Miguel de Cozumel||20.7 km|