Good to know
|Distance to city centre||6.1 km|
|Distance to airport||56.0 km|
|"The service staff were excellent."||(in 46 reviews)|
|"Great pools, food and service."||(in 37 reviews)|
|"Animals, food, swimming pools, rooms"||(in 6 reviews)|
|"The resort charges for wifi."||(in 4 reviews)|
|"The room was cold."||(in 5 reviews)|
|"Not enough chairs along the beach."||(in 8 reviews)|
Time of year
Show reviews that mention
|adult pool||in 11 reviews|
|beautiful location||in 2 reviews|
|change rooms||in 9 reviews|
|clean our room||in 6 reviews|
|food was very good||in 56 reviews|
|good service||in 6 reviews|
|good variety of food||in 10 reviews|
|living in the jungle||in 3 reviews|
|lush vegetation||in 3 reviews|
|nice beach||in 39 reviews|
|playa del||in 6 reviews|
|poor customer service||in 9 reviews|
|preferred a king||in 13 reviews|
|staff was nice||in 71 reviews|
|tropical surroundings||in 3 reviews|
|wifi should be free||in 14 reviews|
Amazing resort love that the beach was literally a walk from your room!
The only thing I didn’t like was that we did have to pay for the WiFi and the connection for it wasn’t great.
All inclusive doesn’t include wifi, parking, wouldn’t help with luggage. Misleading information regarding access to Xcaret parks.
On check in the manager charged us extra to what had been quoted in our confirmation causing a lot of stress. The bedroom was dirty and also the balcony. The water was barely warm to have a shower in and the water in the sink was yellow which didn't make you want to clean your teeth! The safe was closed I asked several times for someone to open it but this never happened. There wasn't a room to hold your luggage. The swimming pools had algae from the trees, like a film. The food was barely warm plus the coffee. My family had a lot of mosquito bites due to the green foliage and stagnant water surrounding the hotel in some areas.
Everything was far away but it was worth
Facilities, the beach , the nature you are surrounded by.
I can't believe there are still hotels that charge for Internet access. Specially since its "All inclusive". 7 USD per hour??? Should be a service like hot water or electricity. What century is this? Food was ok. Nothing special.
Occidental at Xcaret Destination offers guests luxury accommodations in the heart of Riviera Maya. It is all-inclusive and in the proximity to many local activities, as well as attractions. This resort is a wonderful destination for singles, couples, and families.
Located just two miles from Playa Del Carmen and less than 40 minutes from Cancun International Airport, Occidental at Xcaret Destination is a beachside destination that is steps away from the Caribbean Sea and a short boat ride to Cozumel. It is near the Xcaret theme and waterpark, Delphinus Riviera Maya aquarium, and Zona Arqueologica de Xcaret historic site.
The resort's accommodations are well-appointed and reflect the area’s lush surroundings. Guests can choose Deluxe Romance Suites that include complimentary in-suite breakfast, plush robes and slippers, and chocolate-covered strawberries along with a bottle of wine on entry, Junior Suites with a living room and balcony, or Royal Level Luxury Suites with a hot tub, upgraded toiletries, and a private lounge and swimming pool.
Occidental at Xcaret Destination’s sprawling grounds contains opulent gardens, historic Mayan Ruins, and an 18-hole mini golf course. Children will enjoy the entertainment room that features the latest video games, pools, private coves, and the Kids Club. Adults can enjoy time at the spa and fitness center, as well as the Palenque Nightclub with endless dancing and drinks.
Occidental at Xcaret Destination has eleven onsite restaurants and 10 bars. Sonora Grill is the spot for steaks and seafood, while La Hacienda serves traditional Mexican fare. For an all-day international buffet, guests can visit Le Buffet and Los Olivos for Mediterranean specialties. Sports Bar and Lobby Bar are ideal spots for refreshing cocktails, international wine, and ice-cold beers.
With its endless all-inclusive features in paradise, Occidental at Xcaret Destination can make a Caribbean vacation a dream come true.
based on 7,480 reviews
Things to know
- Pleasant hotel grounds
- Friendly service
- Friendly atmosphere
- Recreation staff is nice
Policies vary by room type and provider.
FAQs when booking at Occidental at Xcaret Destination
Reviews about Occidental at Xcaret Destination
Most popular landmarks
- El Parque Xcaret 0.6 km
- Parque Xplor 1.1 km
- Terminal marítima Punta Venado 2 km
- Playacar Golf Club 4.2 km
- Aviario Xaman Ha 5.2 km
- Yucatek Divers 6.1 km
|Playa Del Carmen||5.5 km|
|San Miguel de Cozumel||20.7 km|