Overview

Los Itzaes Hotel

Av. 10 Lt. 3 Esq 6 Bis Entre, 77710 Playa del Carmen, QR, Mexico
+52 984 873 2398

₹ 7,237+

Overall guest ratings

8.4/10 Excellent
based on 117 reviews

Review highlights

  • 10.0
  • 9.6
  • 6.8
  • 3.5

Good to know

  • Wonderful sightseeing
  • Spacious rooms
  • Friendly service

Nearby

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    About

    Los Itzaes Hotel offers an airport shuttle (available 24 hours) for USD 130 per vehicle roundtrip. You can indulge in massages or body treatments, and Ipanema serves breakfast. An outdoor pool and a spa tub are other highlights, and rooms offer balconies and minibars.

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    Amenities

    • Parking
    • Free Wi-Fi
    • Internet
    • Concierge service
    • Gift shop
    • Laundry service
    • Meeting/Banquet facilities
    • Bicycle hire
    • Outdoor pool
    • No smoking
    • Air-conditioned
    • 24 Hour Front Desk
    • Safe
    • Storage available
    • Terrace/Patio
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    Reviews

    Guest reviews

    Overall rating

    8.6 Excellent
    based on 119 reviews
    • 10.0 "Excellent pool."
    • 9.6 "World class service."
      10.0 "100% found the staff to be very friendly."
      10.0 "100% thought the service was very professional."
    • 9.0 "Perfectly clean."
      8.6 "86% said rooms were clean."
      8.6 "86% thought it was clean."
    • 9.0 "Terrific location."
      10.0 "100% appreciated the closeness to the beach."
      8.8 "88% liked the proximity to sightseeing."
    • 7.1 "Nice rooms."
      8.9 "89% thought rooms were spacious."
      8.6 "86% said rooms were clean."
      10.0 "100% were happy with the bathroom."
    • 6.8 "Average comfort."
      6.7 "Beds were acceptable for 67%."
    • 3.5 "Breakfast is below average."
    • 3.1 "Terrible amenities."
      2.5 "75% thought the building wasn't nice."
      0.0 "100% complained about the elevator."
    • 2.5 "Food is inedible."
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    Overall rating

    8.9 Excellent
    based on 119 reviews
    • 10.0 "Excellent pool."
    • 9.5 "World class service."
      10.0 "100% found the staff to be very friendly."
    • 8.9 "Location is great."
      8.5 "85% liked the proximity to sightseeing."
    • 8.8 "Generally very clean."
      8.2 "82% said rooms were clean."
      8.4 "84% thought it was clean."
    • 7.0 "High comfort."
      9.1 "91% thought rooms were spacious."
    • 7.0 "Nice rooms."
      6.4 "Beds were acceptable for 64%."
    • 3.8 "Breakfast is below average."
    • 3.2 "Terrible amenities."
      2.8 "72% thought the building wasn't nice."
    • 2.5 "Food is inedible."
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    Hotel type
    Boutique Hotel
    This is a wonderful boutique hotel, as guests say.
    City Hotel
    Guests say it is the perfect hotel for a city trip.
    Good to know
    "Wonderful sightseeing"
    "Spacious rooms"
    "Friendly service"
    data provided by TrustYou

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