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|"Relaxing Room was great !"||(in 74 reviews)|
|"Helpful staffm great breakfast variety."||(in 84 reviews)|
|"Staff very friendly and helpful."||(in 95 reviews)|
|"I would not recommend this hotel."||(in 17 reviews)|
|"Hotel has a shuttle service."||(in 9 reviews)|
|"They also comped our overnight parking."||(in 54 reviews)|
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Room was big, beds were comfy
Clean and comfortable
Clean, nice staff, large room with comfortable beds.
It was all great.
They didn’t have my reservation
The location was fantastic, the room was fairly nice, and the view was good.
When we arrived around 10am, the woman at the front desk could not find my reservation and wasn’t particularly willing to help find it. She told me that they were fully booked or else they would offer to match my price. I told her it’s already paid for so she told me to call whoever I booked through. My booking through Kayak went through getaroom.com. While on hold with them, the woman at the front desk told me that they aren’t even allowed to book Springhill Suites rooms. After waiting on hold for about 20 minutes the getaroom woman finally came back, apparently she had spoken to the Springhill Suites manager, and they decided that they didn’t have any room for us so getaroom was going to get me a room somewhere else and rail me before 3pm with the new hotel information. 3pm rolled around and I had received no contact from anybody so I called again. The woman I spoke with this time put me on hold and called the Springhill again, this time they were able to find my reservation which they had the whole time but there was a spelling error on my name. I feel that if the front desk woman when I came in originally was a little more willing to assist or if the manager had actually come out to speak to me, this probably could have been resolved that morning without forcing me to drive around, pay for parking in other parts of the city, and have anxiety about whether or not we would even have a place to stay and the possibility that we might have to drive 4 hours back home. It also makes me very frightened that the trip to London and Paris that I’ve booked through Kayak May have the same issues.
The location is great whether you are going downtown or to a Pirates game. I try to stay here every year for the Pittsburgh Marathon due to the location.
Charge $$ for parking
I have stayed here several times and the service has dropped to a level that I am considering other options in future. Hot water did now work, heard several complaints on this while there. Went to breakfast about halfway through designated time and there was absolutely nothing out, every station empty. Housekeeping came in room and left trash bag with trash in sink and another on chair. No refill of soap, coffee, etc. cleaned the glasses but then stacked them wet on top of each other.
Nestled in Downtown Pittsburgh, SpringHill Suites by Marriott Pittsburgh North Shore Hotel provides comfortable accommodation for guests. It features 198 smoke-free guestrooms and suites outfitted with modern comforts such as microwaves, refrigerators, in-room Keurig coffee makers, hairdryers, and free WiFi. The rooms also feature a well-lit desk and ergonomic chair. Upgraded suites offer extra space with a separate living room.
Mornings launch with a complimentary hot breakfast or a lavish buffet. Guests can also grab lunch or dinner at SoHo—the hotel’s on-site restaurant. Additionally, SpringHill Suites by Marriott is also located within meters of multiple restaurants, including Hyde Park Prime Steakhouse, Atria’s Restaurant & Tavern, and McFadden's Restaurant and Saloon.
The hotel has a fully-equipped fitness room that’s open all through the day. It also has a heated indoor pool. Guests are provided with a free shuttle to any location within a three-mile area. Business travelers can also take advantage of the hotel’s copying and faxing service. Other perks include vending machines, safe deposit boxes at the front desk, newspapers in the lobby, and on-site car rentals.
Situated within a convenient half-hour drive from Pittsburgh International Airport, SpringHill Suites by Marriott provides an easy gateway to some of the local landmarks. It’s a five-minute walk from the Andy Warhol Museum and 15-minute walk Heinze Casino. Guests can try their luck at the Rivers Casino situated within a 20-minute walk or catch a game at PPG Paints Arena, which is positioned just a mile away.
based on 949 reviews
Policies vary by room type and provider.
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Most popular landmarks
- PNC Ballpark 113 m
- Andy Warhol Museum 170 m
- Roberto Clemente Bridge 290 m
- Children's Museum of Pittsburgh 0.5 km
- National Aviary 0.7 km
- Point State Park 0.8 km