Pittsburgh Car Hire

Cons: It was a Jeep Compass with a very small engine. Therefore the car was struggling sometimes with even basic highway acceleration. Other than that everything was great.

Cons: car was a little dirty.

Cons: I reserved an economy car to save gas . The person at the counter said they were all out of the cars , and the only vehicle a big car. She was very rude and said either I take that car or find another rental car place.

Cons: Return sign hard to see, had to drive around again? Seriously, that was my only complaint....

Cons: The vehicle, despite giving the appearance of a 4x4 off road potential - it did not have a lot of guts. 4 cylinder with no overdrive left us knowing this would not be our choice of a full time car. But it was still a great choice for a change of pace and it served our needs well.

Cons: Landed after midnight to find out they'd forgotten a car seat for our youngest child (which I had called and specifically ordered several days prior). Fortunately one of the competing rental services was still open, so we were able to cancel the Payless reservation and switch.

Cons: Nothing

Cons: They didn't have a car for us despite having a reservation. We had to go to another company and pay twice as much. I was very upset about the situation. I'd much rather pay a few dollars more for reliability

Cons: Up charge of $10 to allow my husband to drive

Cons: I ordered a SUV and sure enough there was no SUV availible on arrival. I took the van they offered me instead and the car was very ok. As usual they staff on the counter tried to sell all possible insurance packages and the price went up from 201$ to 478$. The mood of the staff on the counter changed after I explained that I dont need any of the insurance and they had to change all back to the initial 201$ offer.

Cons: N/A

Cons: Very slow to get car checked back in and waiting for receipt. Almost missed my flight (I was running late, though). It took about 7-8 minutes for the whole process.

Cons: All the hidden fees

Cons: everything

Cons: When I gave the time that I would be dropping off the next day, I was handed the keys and told how much my total would be. When I looked at my receipt, I found that I was charged for an extra day, plus all taxes and fees that go with it. Although I stated exactly when I was bringing the car back and was given a total based on this, they failed to mention that because it was a few minutes after 24 hours since I picked it up, I would be charged for the extra day. And to top it all off, the representative on the phone that explained this to me today was rude and condescending

Cons: The "up selling" was too much. The counter guy pushed hard to sell me a $60/day "protection" package on a rental that was nominally $10/day. Because it was snowing, I opted for the collision damage waiver - again more than 2 times the cost of the car. As we had packed in and were getting ready to pull out, he told me that the car handled poorly in the snow. And there was something off about the gas gauge. We got the car and it read "full." We drove a total of 49 miles in an economy, fuel-efficient car. On the way back to the airport, it still read "F" but we stopped at the gas station that was about 500 yards away from the rental return and filled it until it shut off - it took 2.5 gallons (surprising for 49 miles in a fuel-efficient car). Then in driving that 500 yards, the gauge for the first time dropped below the "F". Dollar then charged me $13.99 as a "refueling service fee" to supposedly fill the tank, and refused to credit it back when I protested. There was definitely something suspicious in how that was handled. Our $10 economy car rental ended up costing about $70 for about 17 hours and 49 total miles by the time all was said and done.

Cons: He sold me on the pre paid gas and I barely used a half a tank so I was out that money. I was told I would get refunded back for any money that I didn't use

Cons: It was not a car and it smelled like smoke

Cons: Unfriendly staff both when renting and returning the car at the PIT airport. They acted annoyed that I wanted to give them my business. When renting, the agents were talking about other rentals, not giving me their complete attention. Upon returning the car, they couldn't find my reservation, why ? Because they had it under a totally different name. Probably because they were completely distracted during the rental process. I had to find the Kayak reservation on my phone to help them. This experience has convinced me I will never use Budget again.

Cons: The pick-up from BUF was a fiasco. The untrained counter person took almost 20 minutes at the counter to issue my car. I then received a telephone call from Budget two days later indicating that the car was not supposed to leave BUF. I was returning it to PIT, and the person had issued me the wrong car. When I returned the car at PIT, they could not find it in the system, and I was paraded back and forth between the Budget and Avis counters. I still don't have my receipt which they were going to e-mail me within an hour. A miserable experience!

Cons: Return service representatives; crummunginly

Cons: A little pricey

Cons: -Car smelled like smoke with a blast of chemical treatment on top to hide it. -Car was smaller than imagined for intermediate SUV. A Ford Escape or Rav 4 would have been much bigger. We did not like the Jeep, as we had a lot of stuff to haul. -Car was uncomfortable and cramped.

Cons: The car v smelled like smoke. Seat was uncomfortable. Two day charge was expensive. Poor signs at the return.

Cons: Nothing

Cons: budget location at Pittsburgh airport parking garage was unlit and sign not visible kia forte a poor car re comfort and handling

Cons: Nothing

Cons: The musical ditty the Kia played upon entering and exiting the car. So annoying. And the seat didn't fit me well. But that is Kia, not Enterprise.

Cons: When I learned they were 30 minutes from the airport.

Cons: Flight was late and facility was closed

Cons: They promised me by email that the total amount was $379, but they charged me $479. I Called them and they agreed to fix it, and it has been one week, and still no refund. Bad customer experience.

Cons: Their service and restrictive way in which they operate. not customer oriented.

Cons: The smell in the car

Cons: I requested to pick up the vehicle at the PIT airport (as that was where we flew into). The person at the desk could not find the reservation, since the pickup location was somewhere downtown Pittsburg (NOT at the airport). Instead of the 10 day rental price I was quoted, the price to get the vehicle at the airport was twice as much. How can I request a PIT airport pickup, and get a downtown pickup location? Yes, the reservation identified the pickup location address, and I did not double check the address. The person at the counter (at PIT airport) said she has seen this problem occur a number of times.....I am not alone. Bait and switch? Not using Kayak again!!!

Cons: I reserved a car a month in advance from the Pittsburgh Airport. When I got there, I was told that the reservation was not made for the airport but from their corporate center, which was closed (at 4:30pm on Saturday!). They could only give me a same-class car for 3 times the price ($150 for 2 days, versus $45 for 2 days), because the US Open golf tournament was in town. I went to another company and got a slightly better rate, but ended up getting a car for $120. Very disappointing!

Cons: Windshield had something that had dropped down it and wouldn't clean off (maybe wax?). Made it hard with evening sun glare.

Cons: Nothing. 100% positive experience.

Cons: The receipt I signed said the total would be $145. I was charged $308. I called and was told they had accidentally charged me for an extra day and at twice the rate I should have been charged at. They said my new total was $134 and the rest would be refunded. It has been several days and I haven't received a refund.

Cons: None

Cons: Nothing. Perfect rental

Cons: N/a

Cons: It was a bit more than what i would have like ro pay. Overall, not bad.

Cons: n/a

Cons: Car had been smoked in. Evident by the smell after it would sit in the sun with the windows up, as well as the 2 cans of air freshener rolling around in the back

Cons: Nothing.

Cons: Hertz rental from Pittsburgh to Pittsburgh, 5/17/17 to 5/18/18, for 1 day rental. We ended up not using this PREPAID can rental, for $33+, and called and wouldn't REFUND us this amount. We'll remember this when we need to book a future rental. Why can't $33+ be refunded to our credit card???? Sometimes travel changes, and a refund would be appreciated!!! Thank you! Daniel J Richardson, Adriene E Nawrocki

Cons: Hertz rental from Pittsburgh to Pittsburgh, 5/17/17 to 5/18/17, for 1 day rental. We ended up not using this PREPAID can rental, for $33+, and called and wouldn't REFUND us this amount. We'll remember this when we need to book a future rental. Why can't $33+ be refunded to our credit card???? Sometimes travel changes, and a refund would be appreciated!!! Thank you! Daniel J Richardson, Adriene E Nawrocki

Cons: I wish we could have an Ezpass. I forgot to ask and there was no option on online reservation.

Cons: The extra $$$ I was charged upon return. Not one single mention about the vehicle's operation. Return and extra $$$ were NEVER explained to me.

Cons: No complaints.

Cons: Actual pick-up and drop off were excellent, the problem I had was in the drop-off: Orlando International Airport has two terminals, different airlines in each. I did not know if this applied to the car rentals as well. Your system makes it very hard to get to talk with a person, as this question would not apply to the voice operating system. Very frustrating while in traffic driving around the airport, to the point that I doubt I'll use you again. I.E., if I choose to talk with an operator DO NOT program the computer operator to persist in it's attempt to service me. I have no aversion to using the computer operator, I just knew it could not help.

Cons: Computer problem made the pick up time unusually long. Interior of car was dirty.

Cons: Drop off: When I arrived at my dropoff location the lady told me I would be charged $200 for bring it to the wrong location. Turned out the Avis in Pittsburgh gave me the wrong car that was reserved for someone else, and because of this I had to pay for their mistake. I called customer service right after and fixed the fiasco, but I will not be getting my refund for up to 14 days. The lady at the drop off in Rome,NY was also not helpful.

Cons: I requested an SUV a week in advance because I needed the space inside the vehicle to transport two bicycles. When I arrived to pick up the vehicle, the girl at the desk told me she didn't have an SUV, that I could have a sedan. There was no attempt to call me in advance to inform me of the situation, and she had an "it's somebody else's fault attitude. There was an SUV available at a location closer to my home, and had I received a call, I could have gone there. I don't think I'll be renting from Avis again any time soon.