Recent reviews
- All reviews
- Positive
- Neutral
- Negative
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6.8
Cons: By reducing the price
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10.0
Pros: Friendly staff. Upgraded car. Easy drop off
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4.0
Pros: Staff were great and helpful
Cons: Car was very dirty inside, doubt was even vacuumed. Drivers window dirty inside with a spill down window and door I could not even see side view mirror, inside liquid spilt around center console and juice bottle left inside of vehicle. Extremely disappointed.
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5.2
Pros: The drop off was easy nothing else
Cons: The staff not even a smile
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8.0
Cons: provided with GMC Acadia instead of Hyundai Santa Fe
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6.4
Pros: In Dulles dropping off, it was a breeze. Quick review of the car and did not delay us for our flight.
Cons: In PIT, there were two of us in line. The service gal, very nice, was super slow and it sounded as though the people in front of us were just hating away with small talk and face time, yes face time with the customer while the rest of us watched and waited. It took almost an hour to help two guests. Not to mention with a very hot temp in a garage with an infant... doesn’t make it pleasurable.
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10.0
Flawless
Pros: I picked up at the airport in less than 10 minutes. Everything with the reservation was correct and I was offered a choice of a minivan or a full size SUV for the same price as the reservation. The return process was simple. Everyone with Thrifty was friendly and helpful.
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2.0
Cons: WRONG DROP-OFF LOCATION. COME ON GUYS
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9.2
Great rental
Pros: Was given a new Ford Escape with leather seats and many other add on options that made the vehicle very comfortable and a great rental. Still had that new car smell and drove like a dream. Excellent experience.
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7.6
Not the car we wanted
Pros: Thrifty employees were helpful and friendly.
Cons: Getting a Jeep instead of a Rav4. The Jeep was gutless and a gas guzzler. It was also bigger than we wanted. The overhead lights didn’t work - apparently there’s a dashboard setting that turns them off but they should be on when the car is rented out. We spent the whole trip groping around for stuff in the dark.
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10.0
Excellent rental
Pros: Very good vehicle, was in excellent condition at pick up
Cons: None
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10.0
Summer Van Rental
Pros: The van was clean, well equipped and comfortable for our vacation.
Cons: There was nothing I didn't like!
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10.0
Pros: Friendly staff. Upgraded car. Easy drop off
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10.0
Flawless
Pros: I picked up at the airport in less than 10 minutes. Everything with the reservation was correct and I was offered a choice of a minivan or a full size SUV for the same price as the reservation. The return process was simple. Everyone with Thrifty was friendly and helpful.
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9.2
Great rental
Pros: Was given a new Ford Escape with leather seats and many other add on options that made the vehicle very comfortable and a great rental. Still had that new car smell and drove like a dream. Excellent experience.
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10.0
Excellent rental
Pros: Very good vehicle, was in excellent condition at pick up
Cons: None
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10.0
Summer Van Rental
Pros: The van was clean, well equipped and comfortable for our vacation.
Cons: There was nothing I didn't like!
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6.8
Cons: By reducing the price
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8.0
Cons: provided with GMC Acadia instead of Hyundai Santa Fe
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7.6
Not the car we wanted
Pros: Thrifty employees were helpful and friendly.
Cons: Getting a Jeep instead of a Rav4. The Jeep was gutless and a gas guzzler. It was also bigger than we wanted. The overhead lights didn’t work - apparently there’s a dashboard setting that turns them off but they should be on when the car is rented out. We spent the whole trip groping around for stuff in the dark.
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4.0
Pros: Staff were great and helpful
Cons: Car was very dirty inside, doubt was even vacuumed. Drivers window dirty inside with a spill down window and door I could not even see side view mirror, inside liquid spilt around center console and juice bottle left inside of vehicle. Extremely disappointed.
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5.2
Pros: The drop off was easy nothing else
Cons: The staff not even a smile
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6.4
Pros: In Dulles dropping off, it was a breeze. Quick review of the car and did not delay us for our flight.
Cons: In PIT, there were two of us in line. The service gal, very nice, was super slow and it sounded as though the people in front of us were just hating away with small talk and face time, yes face time with the customer while the rest of us watched and waited. It took almost an hour to help two guests. Not to mention with a very hot temp in a garage with an infant... doesn’t make it pleasurable.
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2.0
Cons: WRONG DROP-OFF LOCATION. COME ON GUYS
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