8.0
Accidentally left something in the car, I am having a hard time reaching them by phone to see if they have itReviewed 10 Mar 2023
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2.0
Didn’t get a refund on deposit, wasn’t aloud to pick up car because they don’t accept my credit card. Still stuck in Pittsburgh waiting for a greyhound.Reviewed 9 Mar 2023
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2.0
Booked a luxury car and they tried to give me a truck. When I asked for a the vehicle I booked, they refused to give it to me. They said to call Priceline and sort it out. I asked for a lower end car instead of luxury since I needed a car and they said that it would cost more. I called Priceline and they told me to work it out with budget or cancel the reservation. Not a good experience.Reviewed 19 Feb 2022
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10.0
Staff was great. Airport was cold with winter. Staff was warm and welcoming. Directions to pick up spot and space of car were exact. Give the PIT staff a raise!Reviewed 19 Jan 2022
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2.0
Bald front tires… oil change light on… cigarette burns in seat and shift cowelReviewed 3 Jan 2022
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2.0
There are Liars told 233 but charged me to 306 $Reviewed 28 Dec 2021
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2.0
Had a reservation for a car to pickup at the airport after arriving on my flight. Gave my flight info on the reservation. My flight arrived early by about 15 minutes, unfortunately for me, the Budget desk agent went home before before that. I called the Budget 800 number and was told that they were unable to help me, however they would hold my reservation for 24 hours. They were not willing to pay for a hotel room so that I could come back in the morning to get it however. NEVER RENT FROM BUDGET, UNLESS YOU WANT TO GET STUCK WITHOUT A CAR!!!!Reviewed 29 Nov 2021
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2.0
Customer service-waited in line a very long time, rudeReviewed 13 Nov 2021
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6.0
Overall fine. Just find it odd to book a vehicle with a "similar to" in the reservation and have it be nothing close to what was said. Equinox vs. 4Runner or Equinox vs. Jeep Cherokee. For me it's a leg room thing. The car delivery was prompt and car was clean, but just odd to me on car selection process of lack thereof. Thank you.Reviewed 11 Nov 2021
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10.0
Great service great priceReviewed 10 Nov 2021
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1.9
There were approx 15 people in line ahead of me. They had 1 person working. She was helping 1 person per 5 or 10 minutes. We stood in line for over an hour and a half. When there were 4 people in front of me another associate showed up to help. And she got 3 customers cars per 1 for the original lady.Reviewed 12 Oct 2021
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1.9
They ran out of cars earlier in the day before we landed. Never got one notice. When I got to the counter the lady there was not nice, had no information just said there is supposed to be cars coming in. I found that the people in the front of the line were waiting for 2 hours and still no car. In order to get us to leave they took our names down and said they would call when a car was ready. I asked if we take #1 spot for the first cars that come in the next day she said no we have other reservations. I said we all had reservations for today. She had nothing to say that made sense. I will never rent a car with budget.Reviewed 21 Sep 2021
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