Overview

Ontario Grand Inn & Suites

3333 Shelby Street, Ontario, CA 91764, United States
+1 909 948 7000

₹ 4,442+

Overall guest ratings

5.0/10 OK
based on 1,889 reviews

Review highlights

  • 9.0
  • 5.6
  • 4.6
  • 3.4

Nearby

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    About

    Situated near the airport, this hotel is 0.9 mi (1.4 km) from Cucamonga-Guasti Regional Park and 2.2 mi (3.5 km) from Ontario Mills Shopping Mall. Citizens Business Bank Arena and Ontario Convention Center are also within 3 mi (5 km).

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    Expedia

    Amenities

    • Complimentary breakfast
    • Fitness centre
    • Free Wi-Fi
    • Pets allowed on request. Charges may apply.
    • Facilities for disabled guests
    • Business centre
    • Outdoor pool
    • No smoking
    • Express check out
    • Air-conditioned
    • 24 Hour Front Desk
    • Safe
    • Free parking
    • Designated smoking area
    • Room service
    • Bar/Lounge
    • Cable or satellite TV
    • Free Internet
    • Free long-term parking
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    Reviews

    Guest reviews

    Overall rating

    5.0 OK
    based on 1,889 reviews
    • 9.0 "Terrific location."
      9.5 "95% liked the proximity to shopping."
      9.9 "Good access to the airport, said 99%."
      9.4 "Easily accessible by car, said 94%."
      10.0 "100% enjoyed the restaurants & bars nearby."
      10.0 "100% thought parking was inexpensive."
    • 5.6 "Service is ok."
      6.6 "Only 66% found the staff to be friendly enough."
      6.2 "62% said the reception staff was ok."
      6.3 "Only 63% thought the service was professional."
      5.5 "Bar service was average, according to 55%."
    • 5.1 "Average comfort."
      5.0 "Beds were acceptable for 50%."
      6.1 "61% thought the bathroom was big enough."
    • 4.6 "Bar is not good."
    • 3.4 "Disappointing food."
      2.1 "79% did not enjoy the desserts."
    • 3.2 "Terrible amenities."
      3.1 "69% thought the building wasn't nice."
      3.3 "For 67%, the lobby entrance was sub-standard."
      0.6 "94% complained about the elevator."
      2.7 "Business facilities were unsatisfactory, according to 73%."
      3.8 "62% found the grounds unpleasant."
    • 3.2 "Awful rooms."
      2.1 "79% complained about the bathroom."
      2.7 "73% said rooms were dirty."
      0.5 "95% thought they were poorly maintained."
      1.3 "87% found problems with the furniture."
      0.3 "97% thought the tv was sub-standard."
      4.7 "53% had problems with the shower."
      0.9 "Air conditioning was criticized by 91%."
      2.4 "76% said the bathroom was dirty."
      0.6 "94% were unsatisfied with the kitchenette."
    • 2.8 "Awful breakfast."
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    Overall rating

    5.9 OK
    based on 774 reviews
    • 8.7 "Location is great."
      9.4 "94% liked the proximity to shopping."
    • 5.0 "Service is ok."
      6.2 "Only 62% found the staff to be friendly enough."
      5.8 "58% said the reception staff was ok."
      6.7 "Only 67% thought the service was professional."
    • 4.8 "Not very comfortable."
      4.9 "51% didn't like the uncomfortable beds."
      0.8 "Air conditioning was criticized by 92%."
    • 4.6 "Bar is not good."
    • 3.3 "Disappointing food."
      2.0 "80% did not enjoy the desserts."
    • 2.8 "Terrible amenities."
      2.8 "72% thought the building wasn't nice."
      3.1 "For 69%, the lobby entrance was sub-standard."
      0.7 "93% complained about the elevator."
    • 2.5 "Awful rooms."
      1.9 "81% complained about the bathroom."
      0.3 "97% thought they were poorly maintained."
      2.1 "79% said rooms were dirty."
      4.9 "51% didn't like the uncomfortable beds."
      1.3 "87% found problems with the furniture."
      0.2 "98% thought the tv was sub-standard."
      4.7 "53% had problems with the shower."
      2.0 "80% said the bathroom was dirty."
      0.8 "Air conditioning was criticized by 92%."
      0.6 "94% were unsatisfied with the kitchenette."
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    Overall rating

    4.6 OK
    based on 472 reviews
    • 9.1 "Terrific location."
    • 5.5 "Service is ok."
      6.5 "Only 65% found the staff to be friendly enough."
      6.1 "61% said the reception staff was ok."
    • 4.4 "Vibe wasn't good."
      2.7 "For 73%, the lobby entrance was sub-standard."
      4.5 "Unfriendly atmosphere, according to 55%."
    • 3.3 "Disappointing food."
    • 2.8 "Terrible amenities."
      2.8 "72% thought the building wasn't nice."
      2.7 "For 73%, the lobby entrance was sub-standard."
      0.5 "95% complained about the elevator."
    • 2.7 "Awful rooms."
      2.0 "80% complained about the bathroom."
      2.6 "74% said rooms were dirty."
      0.4 "96% thought they were poorly maintained."
      1.0 "90% found problems with the furniture."
      0.3 "97% thought the tv was sub-standard."
      2.6 "74% said the bathroom was dirty."
      0.7 "93% were unsatisfied with the kitchenette."
      4.8 "52% had problems with the shower."
      0.7 "Air conditioning was criticized by 93%."
    • 2.6 "Awful breakfast."
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    Overall rating

    4.7 OK
    based on 510 reviews
    • 8.9 "Location is great."
      9.9 "Good access to the airport, said 99%."
      9.6 "96% liked the proximity to shopping."
    • 5.5 "Service is ok."
      6.8 "Only 68% found the staff to be friendly enough."
      5.6 "56% said the reception staff was ok."
      6.2 "Only 62% thought the service was professional."
    • 4.9 "Bar is not good."
    • 4.6 "Not very comfortable."
      4.6 "54% didn't like the uncomfortable beds."
      1.2 "Air conditioning was criticized by 88%."
    • 3.4 "Breakfast is below average."
    • 3.0 "Awful rooms."
      1.7 "83% complained about the bathroom."
      2.9 "71% said rooms were dirty."
      0.5 "95% thought they were poorly maintained."
      4.6 "54% didn't like the uncomfortable beds."
      1.2 "88% found problems with the furniture."
      0.3 "97% thought the tv was sub-standard."
      4.3 "57% had problems with the shower."
      2.3 "77% said the bathroom was dirty."
      1.2 "Air conditioning was criticized by 88%."
      0.5 "95% were unsatisfied with the kitchenette."
    • 2.9 "Food is inedible."
      1.7 "83% did not enjoy the desserts."
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    Overall rating

    6.0 OK
    based on 132 reviews
    • 8.9 "Location is great."
    • 5.7 "Average comfort."
      5.7 "Beds were acceptable for 57%."
    • 5.4 "Service is ok."
      6.8 "Only 68% found the staff to be friendly enough."
    • 3.7 "Rooms are not good."
      2.2 "78% complained about the bathroom."
      0.5 "95% thought they were poorly maintained."
      2.8 "72% said rooms were dirty."
      1.1 "Air conditioning was criticized by 89%."
      0.2 "98% thought the tv was sub-standard."
      1.1 "89% found problems with the furniture."
    • 3.2 "Terrible amenities."
      3.2 "68% thought the building wasn't nice."
    • 2.8 "Awful breakfast."
    • 2.5 "Generally quite dirty."
      2.8 "72% said rooms were dirty."
      2.1 "79% thought it was rather dirty."
    • 2.0 "Disappointing internet connection."
      1.3 "87% said the wifi quality was bad."
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