Overview

Best Western Brook Hotel Norwich

2 Barnard Road, Norwich, NR5 9JB, United Kingdom
+44 160 374 1161

₹ 4,139+

Overall guest ratings

7.4/10 Good
based on 1,778 reviews

Review highlights

  • 9.0
  • 8.5
  • 7.6
  • 5.2

Good to know

  • Comfortable beds

Nearby

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    About

    The Best Western Brook Hotel Norwich is a 3 Star hotel located on the outskirts of Norwich, ideally situated for both business and leisure travelers, close to the A47 Southern Bypass with the city center only four miles away. All bedrooms are spacious, en-suite and furnished to the highest of standards and are a mix of single, double, twin and family room types. We also have a luxury suite which is ideal for romantic weekend breaks and those extra special occasions. The hotel features a number of conference rooms and can host meetings for up to 200 delegates. Dining at the hotel is a relaxing and enjoyable experience with a choice of dining options available. Free Wi-Fi is provided throughout and the hotel has ample free parking.

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    bestwestern.com

    Amenities

    • Free Wi-Fi
    • Facilities for disabled guests
    • Laundry service
    • Meeting/Banquet facilities
    • Room service
    • No smoking
    • Restaurant
    • Bar/Lounge
    • Express check out
    • Air-conditioned
    • 24 Hour Front Desk
    • Free parking
    • Storage available
    • Terrace/Patio
    • Concierge service
    • Laundry facilities
    • Free Internet
    • Pets not allowed
    • Designated smoking area
    • Wedding services
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    Reviews

    Guest reviews

    Overall rating

    7.4 Good
    based on 1,778 reviews
    • 9.0 "Terrific location."
      9.3 "Great parking, according to 93%."
      10.0 "100% thought parking was inexpensive."
      7.1 "City centre within easy reach, said 71%."
      9.3 "93% liked the proximity to sightseeing."
    • 8.5 "Great service."
      9.1 "91% found the staff to be very friendly."
      7.5 "75% said the reception staff was great."
      7.0 "70% thought the service was very professional."
      7.3 "Housekeeping was great, according to 73%."
      8.2 "82% were happy with the room service."
    • 7.6 "Good breakfast."
    • 6.2 "Average comfort."
    • 5.2 "Average cleanliness."
      5.3 "Only 53% said rooms were clean enough."
    • 5.2 "Rooms are ok."
      5.3 "Only 53% said rooms were clean enough."
      6.0 "For only 60%, the tv was ok."
      5.8 "58% thought the minibar was ok."
    • 4.7 "Internet is poor."
      2.7 "73% said the wifi quality was bad."
    • 3.8 "Vibe wasn't good."
      1.5 "85% criticized the unstylish hotel."
      4.9 "51% didn't like the unstylish hotel."
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    Overall rating

    7.5 Good
    based on 1,102 reviews
    • 8.9 "Location is great."
      9.3 "Great parking, according to 93%."
    • 8.2 "Great service."
      8.8 "88% found the staff to be very friendly."
      7.3 "73% said the reception staff was great."
    • 7.7 "Good breakfast."
    • 6.2 "Average comfort."
    • 5.2 "Average cleanliness."
      5.3 "Only 53% said rooms were clean enough."
    • 5.1 "Rooms are ok."
      5.3 "Only 53% said rooms were clean enough."
      6.2 "For only 62%, the tv was ok."
      5.9 "59% thought the minibar was ok."
    • 4.5 "Internet is poor."
      2.7 "73% said the wifi quality was bad."
    • 4.1 "Vibe wasn't good."
      2.1 "79% criticized the unstylish hotel."
      4.6 "54% didn't like the unstylish hotel."
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    Overall rating

    7.4 Good
    based on 231 reviews
    • 9.2 "Terrific location."
      9.4 "Great parking, according to 94%."
    • 8.4 "Great service."
      9.0 "90% found the staff to be very friendly."
      7.3 "73% said the reception staff was great."
    • 7.5 "Good breakfast."
    • 6.3 "Average comfort."
    • 5.3 "Average cleanliness."
      5.3 "Only 53% said rooms were clean enough."
    • 5.2 "Rooms are ok."
      5.3 "Only 53% said rooms were clean enough."
    • 5.2 "Internet is average."
    • 4.0 "Vibe wasn't good."
      1.3 "87% criticized the unstylish hotel."
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    Overall rating

    7.2 Good
    based on 444 reviews
    • 8.6 "Location is great."
      9.5 "Great parking, according to 95%."
    • 8.4 "Great service."
      8.9 "89% found the staff to be very friendly."
      7.5 "75% said the reception staff was great."
    • 7.4 "Good breakfast."
    • 5.9 "Food is average."
      6.7 "67% thought the dining experience was appropriate."
    • 5.8 "Average comfort."
      6.8 "Beds were acceptable for 68%."
    • 4.7 "Rooms are not good."
      2.8 "72% complained about the bathroom."
      4.8 "52% said rooms were dirty."
      0.6 "94% thought they were poorly maintained."
      4.4 "56% had problems with the shower."
      1.3 "87% said the bathroom was dirty."
      1.8 "Air conditioning was criticized by 82%."
      1.3 "For 87%, the rooms looked old."
      2.7 "73% found problems with the furniture."
    • 4.5 "Internet is poor."
      2.8 "72% said the wifi quality was bad."
    • 4.4 "Not very clean."
      4.8 "52% said rooms were dirty."
      1.3 "87% said the bathroom was dirty."
      4.1 "59% thought it was rather dirty."
    • 3.2 "Horrible vibe."
      1.2 "88% criticized the unstylish hotel."
      4.5 "55% didn't like the unstylish hotel."
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    Hotel type
    Solo Hotel
    Guests recommend this hotel for solo travelers.
    Good to know
    "Comfortable beds"
    data provided by TrustYou

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