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Best Western Brook Hotel Norwich

2 Barnard Road, Norwich, NR5 9JB, United Kingdom
+44 160 374 1161

₹ 4,815+

Tue 6/12 Check in
Wed 7/12 Check out

Overall guest ratings

7.3/10 Good
based on 1,440 reviews

Review highlights

  • 9.0
  • 8.1
  • 4.5
  • 4.5

Good to know

  • Comfortable beds

Nearby

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    About

    The BEST WESTERN Brook Hotel Norwich is a 3 Star hotel located on the outskirts of Norwich, ideally situated for both business and leisure travelers, close to the A47 Southern Bypass with the city center only four miles away. All bedrooms are spacious, en-suite and furnished to the highest of standards and are a mix of single, double, twin and family room types. We also have a luxury suite which is ideal for romantic weekend breaks and those extra special occasions. The hotel features a number of conference rooms and can host meetings for up to 200 delegates. Dining at the hotel is a relaxing and enjoyable experience with a choice of dining options available. Free Wi-Fi is provided throughout and the hotel has ample free parking.

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    Amenities

    • Free Wi-Fi
    • Facilities for disabled guests
    • Laundry service
    • Meeting/Banquet facilities
    • Room service
    • No smoking
    • Restaurant
    • Bar/Lounge
    • Express check out
    • Air-conditioned
    • 24 hour front desk
    • Free parking
    • Storage available
    • Terrace/Patio
    • Concierge service
    • Laundry facilities
    • Free Internet
    • Designated smoking area
    • Wedding services
    • Pets allowed on request. Charges may apply.
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    Reviews

    Guest reviews

    Overall rating

    7.3 Good
    based on 1,440 reviews
    • 9.0 "Terrific location."
    • 8.1 "Great service."
    • 6.8 "Breakfast is mediocre."
    • 5.8 "Food is average."
    • 4.5 "Not very clean."
    • 4.5 "Rooms are not good."
    • 4.3 "Internet is poor."
    • 4.2 "Bad amenities."
    • 3.2 "Horrible vibe."
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    Overall rating

    7.4 Good
    based on 907 reviews
    • 9.1 "Terrific location."
      9.6 "Great parking, according to 96%."
    • 7.7 "Good service."
      8.7 "87% found the staff to be very friendly."
      7.5 "75% said the reception staff was great."
      7.3 "73% thought the service was very professional."
    • 6.9 "Breakfast is mediocre."
    • 6.6 "Average value."
    • 6.0 "Average comfort."
    • 4.6 "Rooms are not good."
      0.4 "96% thought they were poorly maintained."
      1.8 "82% complained about the bathroom."
      5.0 "Only 50% said rooms were clean enough."
      1.1 "Air conditioning was criticized by 89%."
      1.0 "For 90%, the rooms looked old."
      2.3 "77% had problems with the shower."
      1.4 "86% said the bathroom was dirty."
      3.3 "67% found problems with the furniture."
      1.0 "90% were disappointed with the minibar."
    • 4.1 "Internet is poor."
      2.1 "79% said the wifi quality was bad."
    • 3.8 "Bad amenities."
      3.6 "64% thought the building wasn't nice."
      3.7 "63% didn't like the architecture."
    • 3.3 "Vibe wasn't good."
      1.1 "89% criticized the unstylish hotel."
      3.6 "64% didn't like the unstylish hotel."
    • 0.6 "Disappointing wellness & sports facilities."
      0.6 "94% didn't like the fitness area."
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    Overall rating

    7.2 Good
    based on 216 reviews
    • 9.2 "Terrific location."
      9.7 "Great parking, according to 97%."
    • 8.1 "Great service."
      8.7 "87% found the staff to be very friendly."
      7.8 "78% said the reception staff was great."
    • 6.7 "Average value."
    • 6.4 "Breakfast is mediocre."
    • 5.4 "Food is average."
    • 5.1 "Internet is average."
    • 4.9 "Rooms are not good."
      1.8 "82% complained about the bathroom."
      4.7 "53% said rooms were dirty."
      0.4 "96% thought they were poorly maintained."
      0.7 "For 93%, the rooms looked old."
      1.1 "89% said the bathroom was dirty."
    • 4.7 "Not very clean."
      4.7 "53% said rooms were dirty."
      1.1 "89% said the bathroom was dirty."
    • 3.5 "Vibe wasn't good."
      0.8 "92% criticized the unstylish hotel."
      3.7 "63% didn't like the unstylish hotel."
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    Overall rating

    7.1 Good
    based on 316 reviews
    • 8.8 "Location is great."
      9.7 "Great parking, according to 97%."
    • 8.3 "Great service."
      9.0 "90% found the staff to be very friendly."
      7.9 "79% said the reception staff was great."
    • 6.9 "Breakfast is mediocre."
    • 6.1 "Average comfort."
      6.9 "Beds were acceptable for 69%."
    • 5.7 "Food is average."
      7.0 "70% loved the dining experience."
    • 4.4 "Rooms are not good."
      1.5 "85% complained about the bathroom."
      0.5 "95% thought they were poorly maintained."
      4.4 "56% said rooms were dirty."
      1.1 "Air conditioning was criticized by 89%."
      2.3 "77% had problems with the shower."
      0.7 "For 93%, the rooms looked old."
      0.9 "91% said the bathroom was dirty."
      3.0 "70% found problems with the furniture."
    • 4.3 "Not very clean."
      4.4 "56% said rooms were dirty."
      0.9 "91% said the bathroom was dirty."
    • 4.3 "Internet is poor."
      2.2 "78% said the wifi quality was bad."
    • 2.9 "Horrible vibe."
      0.8 "92% criticized the unstylish hotel."
      3.2 "68% didn't like the unstylish hotel."
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    Good to know
    "Comfortable beds"
    data provided by TrustYou

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