Overview

The Heron Portico

41848 Milimani Road, Nairobi 00100, Kenya
+254 202 720 740

₹ 4,427+

Overall guest ratings

7.9/10 Good
based on 317 reviews

Review highlights

  • 8.7
  • 8.6
  • 6.5
  • 3.6

Good to know

  • Spacious rooms
  • Friendly atmosphere
  • Friendly service

Nearby

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    About

    A great choice for a stay in Nairobi, The Heron Portico is just 4.3 mi (7 km) from the airport. Guests can indulge in spa services, and BASHASHA, one of 3 restaurants, serves light fare. There's an outdoor pool and a bar/lounge, and rooms at this upscale hotel offer 24-hour room service and flat-screen TVs.

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    Amenities

    • Fitness centre
    • Free Wi-Fi
    • Facilities for disabled guests
    • Business centre
    • Car hire
    • Internet
    • Concierge service
    • Currency exchange on-site
    • Gift shop
    • Laundry service
    • Meeting/Banquet facilities
    • Room service
    • Spa
    • Outdoor pool
    • Restaurant
    • Bar/Lounge
    • Beauty salon
    • Express check out
    • Air-conditioned
    • 24 Hour Front Desk
    • Safe
    • Sauna
    • Free parking
    • Designated smoking area
    • Storage available
    • Non-smoking rooms available
    • Terrace/Patio
    • Laundry facilities
    • Cable or satellite TV
    • Coffee shop
    • Pets not allowed
    • Steam room
    • Free valet parking
    • Wedding services
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    Reviews

    Guest reviews

    Overall rating

    7.9 Good
    based on 317 reviews
    • 8.7 "Great service."
      9.9 "99% found the staff to be very friendly."
      8.0 "80% said the reception staff was great."
      10.0 "100% thought the service was very professional."
      8.0 "Management was excellent, said 80%."
    • 8.6 "Location is great."
      10.0 "City centre within easy reach, said 100%."
    • 6.5 "Breakfast is mediocre."
    • 6.5 "Rooms are ok."
      6.3 "For only 63%, the bathroom was ok."
      6.8 "Only 68% thought the shower was ok."
    • 3.6 "Internet is poor."
      2.9 "71% said the wifi quality was bad."

    Overall rating

    7.9 Good
    based on 107 reviews
    • 9.0 "World class service."
      9.7 "97% found the staff to be very friendly."
    • 7.3 "Good vibe."
    • 6.8 "Rooms are ok."
    • 6.8 "Breakfast is mediocre."
    • 6.4 "Average cleanliness."

    Overall rating

    7.2 Good
    based on 44 reviews
    • 8.6 "Location is great."
    • 8.5 "Great service."
    • 5.9 "Rooms are ok."
    • 5.3 "Average comfort."

    Overall rating

    8.0 Good
    based on 28 reviews
    • 8.9 "Great service."
    • 8.6 "Location is great."

    Overall rating

    8.1 Excellent
    based on 136 reviews
    • 8.8 "Great service."
      9.9 "99% found the staff to be very friendly."
    • 8.8 "Location is great."
    • 6.7 "Rooms are ok."
      6.5 "For only 65%, the bathroom was ok."
      6.9 "Only 69% thought the shower was ok."
    • 6.4 "Breakfast is mediocre."
    • 3.2 "Disappointing internet connection."
      2.5 "75% said the wifi quality was bad."
    Hotel type
    City Hotel
    Guests say it is the perfect hotel for a city trip.
    Business Hotel
    Guests recommend this hotel for business travelers.
    Solo Hotel
    Guests recommend this hotel for solo travelers.
    Good to know
    "Spacious rooms"
    "Friendly atmosphere"
    "Friendly service"
    data provided by TrustYou

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