Good to know
Value for money
Distance to city centre
|Mumbai Chhatrapati Shivaji|
Distance to airport
|"Great Breakfast , Great Ambience."||(in 117 reviews)|
|"Great food super roof bar."||(in 92 reviews)|
|"very good rooms, spacious and clean."||(in 5 reviews)|
|"The rooms are old and shabby."||(in 8 reviews)|
|"Very poor service"||(in 17 reviews)|
|"Food was really bad."||(in 45 reviews)|
Time of year
Show reviews that mention
It was very clean, staff was helpful and room service very quick, with all restaurants closed
Very dark in the public areas, but this might be because they tried to discourage people to stay in the lobby etc.
Location and Air Conditioning was operational which was missing in several other properties during Lock down.
Rooms were not clean and ready. Staff were very slow to resolve queries. Had to change rooms due to various issues. Food was not good at all. I understand due to Lockdown things are not smooth. However I have stayed in several other properties and they managed very well than this Hotel.
The check in process was quick and painless! I had a spacious well appointed room and bathroom. Both appeared clean and in a good state of repair. I was also pleased to see that the bed (and bathroom) linen and towels were fresh and clean. Housekeeping was 'on the ball' every morning making sure to tidy the beds and clean the room. I made good use of the In-Room Dining Service aka Room Service...the service was prompt and I enjoyed all the dishes that I ordered. The choice on the menu was not extensive but the portions were substantial and well presented. The buffet breakfast at the 'Boulevard' was excellent with a range of dishes to start one's day.
The A/C duct in my room was a bit too noisy at any setting, although I didn't bother to report it. I also found that the bathroom ceiling lights were not particularly bright and could be a health and safety issue. Whichever dept is in charge of the eco system panel in the room is not doing a proper job as the time on the display did not correspond to the correct city. It was the same with the digital clock on the room telephone but these are minor irritations!
Comfortable hotel with very helpful staff
With a stay at The Orchid, you'll be centrally located in Mumbai, within a 10-minute drive of Bandra Kurla Complex and Kokilaben Dhirubhai Ambani Hospital & Medical Research Institute. Featured amenities include a business center, express check-in, and express check-out. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free valet parking is available onsite.
based on 1,681 reviews
Value for money
Policies vary by room type and provider.
FAQs when booking at The Orchid
Where is The Orchid located?
When is check-in time and check-out time at The Orchid?
Does The Orchid offer free Wi-Fi?
Does The Orchid offer free parking?
Does The Orchid offer free airport shuttle service?
How far is The Orchid from the airport?
Can you bring pets to The Orchid?
Does The Orchid have a pool?
Most popular landmarks
- Prithvi Theatre 3.2 km
- Sri Sri Radha Rasabihariji Temple 3.4 km
- Mount Mary Church 6.6 km
- Film City 7.8 km
- Rajiv Gandhi Sea Link 8.8 km
- Shree Siddhivinayak Ganapati Mandir 9.3 km