Hermes Palace Hotel Medan - Managed by Bencoolen

Jl.Pemuda No.22, Medan 20151, Indonesia
+62 614 515 777

₹ 2,602+

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Overall guest ratings

7.0/10 Good
based on 306 reviews

Review highlights

  • 9.3
  • 8.3
  • 7.3
  • 3.6

Good to know

  • Great view


    show all


    With a stay at Hermes Palace Hotel Medan - Managed by Bencoolen in Medan, you'll be near the airport and minutes from Vihara Borobudur and Maimun Palace. This family-friendly hotel is within close proximity of Medan Great Mosque and Sun Plaza.


    Make yourself at home in one of the 106 air-conditioned rooms featuring refrigerators and LCD televisions. Complimentary wireless Internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers. Conveniences include phones, as well as laptop-compatible safes and desks.


    Take advantage of recreation opportunities such as a fitness center, or other amenities including complimentary wireless Internet access and concierge services. Additional amenities at this hotel include a television in a common area and barbecue grills.


    Satisfy your appetite at the hotel's restaurant, which serves breakfast, lunch, and dinner. Dining is also available at a coffee shop/café, and 24-hour room service is provided. Quench your thirst with your favorite drink at a bar/lounge.

    Business, Other Amenities

    Featured amenities include a 24-hour business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. Planning an event in Medan? This hotel has 2981 square feet (277 square meters) of space consisting of conference space and meeting rooms. A train station pick-up service is provided at no charge (available on request), and free valet parking is available onsite.

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    • Fitness centre
    • Free Wi-Fi
    • Facilities for disabled guests
    • Business centre
    • Car hire
    • Concierge service
    • Laundry service
    • Meeting/Banquet facilities
    • Room service
    • Restaurant
    • Bar/Lounge
    • Express check out
    • Air-conditioned
    • 24 hour front desk
    • Safe
    • Storage available
    • Non-smoking rooms available
    • Terrace/Patio
    • Laundry facilities
    • Coffee shop
    • Airport shuttle (surcharge)
    • Pets not allowed
    • Free parking
    • Train station shuttle
    • Designated smoking area
    • Free valet parking
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    Guest reviews

    Overall rating

    7.0 Good
    based on 306 reviews
    • 9.3 "Terrific location."
    • 8.3 "Food is delicious."
    • 7.3 "Good cleanliness."
    • 7.2 "Good service."
    • 6.5 "Breakfast is mediocre."
    • 3.6 "Not very comfortable."

    Overall rating

    6.9 Good
    based on 107 reviews
    • 9.5 "Terrific location."
    • 8.2 "Food is delicious."
    • 7.6 "High value."
    • 7.4 "Good service."
      9.4 "94% found the staff to be very friendly."
    • 6.9 "Breakfast is mediocre."
    • 6.7 "Rooms are ok."
    • 4.0 "Not very comfortable."
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    Overall rating

    6.4 Good
    based on 48 reviews
    • 9.4 "Terrific location."
    • 7.4 "High value."
    • 7.3 "Good service."
    • 6.4 "Rooms are ok."
    • 3.6 "Not very comfortable."
      4.2 "58% said rooms were small."

    Overall rating

    6.4 Good
    based on 110 reviews
    • 9.2 "Terrific location."
    • 8.5 "Food is delicious."
    • 7.4 "Good cleanliness."
    • 7.3 "Good service."
    • 6.4 "Rooms are ok."
      6.7 "Only 67% said rooms were clean enough."
    • 6.4 "Breakfast is mediocre."
    • 5.4 "Vibe was decent."
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    Overall rating

    6.8 Good
    based on 39 reviews
    • 9.2 "Terrific location."
    • 7.5 "Good cleanliness."
    • 7.3 "Good service."
    • 6.0 "Rooms are ok."
      7.0 "70% said rooms were clean."
    • 3.1 "Quite uncomfortable."
    Hotel type
    City Hotel
    Guests say it is the perfect hotel for a city trip.
    Business Hotel
    Guests recommend this hotel for business travelers.
    Good to know
    "Great view"
    data provided by TrustYou

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