Overview

Hotel New Station

1-11-11 Chuo, Matsumoto 390-0811, Japan
+81 263 353 850

Call

+81 263 353 850

Overall guest ratings

8.2/10 Excellent
based on 989 reviews

Review highlights

  • 9.4
  • 9.1
  • 8.7
  • 3.6

Good to know

  • Train station is close
  • Friendly service

Nearby

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    About

    Hotel New Station puts you within a 10-minute drive of Matsumoto Castle and Matsumoto City Museum. Guests looking for a bite to eat can check out ajian Koyo, which serves breakfast and dinner. Rooms offer flat-screen TVs, slippers, and free WiFi.

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    Amenities

    • Free Wi-Fi
    • Internet
    • Bicycle hire
    • Restaurant
    • Air-conditioned
    • 24 Hour Front Desk
    • Storage available
    • Non-smoking rooms available
    • Laundry facilities
    • Pets not allowed
    • Parking (surcharge)
    • Designated smoking area
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    Reviews

    Guest reviews

    Overall rating

    8.2 Excellent
    based on 989 reviews
    • 9.4 "Terrific location."
      9.9 "99% thought it was easy to get to the train station."
      10.0 "Near to public transport, according to 100%."
      10.0 "City centre within easy reach, said 100%."
      10.0 "100% liked the proximity to sightseeing."
      9.3 "93% liked the proximity to shopping."
      9.0 "Easily accessible by car, said 90%."
      10.0 "100% enjoyed the restaurants & bars nearby."
    • 9.1 "World class service."
      9.9 "99% found the staff to be very friendly."
      9.2 "92% said the reception staff was great."
      9.3 "93% thought the service was very professional."
      7.5 "75% said the booking process went smoothly."
    • 8.7 "Breakfast is good."
    • 7.1 "Internet works."
    • 5.8 "Rooms are ok."
      6.5 "Beds were acceptable for 65%."
      6.9 "Only 69% said rooms were clean enough."
      6.4 "Cleanliness of the bathroom was average, said 64%."
    • 3.6 "Not very comfortable."
      2.5 "75% said rooms were small."
      3.5 "65% criticized the small bathroom."
      3.8 "62% thought it was too noisy."
      1.4 "Air conditioning was criticized by 86%."

    Overall rating

    8.2 Excellent
    based on 415 reviews
    • 9.4 "Terrific location."
      9.9 "99% thought it was easy to get to the train station."
      10.0 "100% liked the proximity to sightseeing."
      10.0 "Near to public transport, according to 100%."
      10.0 "City centre within easy reach, said 100%."
    • 9.2 "World class service."
      9.8 "98% found the staff to be very friendly."
      9.2 "92% said the reception staff was great."
    • 8.8 "Breakfast is good."
    • 4.8 "Rooms are not good."
      2.2 "78% said rooms were small."
      3.5 "65% criticized the small bathroom."
      3.0 "70% thought they were poorly maintained."
      1.6 "For 84%, the rooms looked old."
    • 3.3 "Not very comfortable."
      2.2 "78% said rooms were small."
      3.5 "65% criticized the small bathroom."
      4.0 "60% thought it was too noisy."

    Overall rating

    8.5 Excellent
    based on 118 reviews
    • 9.3 "World class service."
      9.9 "99% found the staff to be very friendly."
      9.3 "93% said the reception staff was great."
    • 9.2 "Terrific location."
      9.9 "99% thought it was easy to get to the train station."
    • 8.9 "Breakfast is good."
    • 5.7 "Rooms are ok."
      6.1 "Beds were acceptable for 61%."
    • 3.9 "Not very comfortable."
      3.0 "70% said rooms were small."

    Overall rating

    7.8 Good
    based on 128 reviews
    • 9.5 "Terrific location."
      9.9 "99% thought it was easy to get to the train station."
    • 9.1 "World class service."
    • 8.8 "Breakfast is good."
    • 8.5 "Very nice wellness & sports facilities."
    • 6.0 "Rooms are ok."
    • 3.5 "Not very comfortable."
      2.5 "75% said rooms were small."
      3.2 "68% criticized the small bathroom."

    Overall rating

    8.0 Good
    based on 326 reviews
    • 9.4 "Terrific location."
      10.0 "100% thought it was easy to get to the train station."
      10.0 "Near to public transport, according to 100%."
    • 9.0 "World class service."
      9.9 "99% found the staff to be very friendly."
      9.0 "90% said the reception staff was great."
      9.3 "93% thought the service was very professional."
    • 8.3 "Breakfast is good."
    • 6.6 "Rooms are ok."
    • 4.4 "Not very comfortable."
      2.8 "72% said rooms were small."
      3.7 "63% criticized the small bathroom."
    Hotel type
    Solo Hotel
    Guests recommend this hotel for solo travelers.
    Good to know
    "Train station is close"
    "Friendly service"
    data provided by TrustYou

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