Riad Vendôme & Spa

Me and my girlfriends arrive mid day and were relaxing in the room when we noticed bugs on the towels, instead of freaking out and leaving immediately we first asked for fresh towels and hoped it was a one - off issue and maybe the towels had been outside. Upon getting fresh towels from the staff we noticed they also had little bugs on them. We immediately packed our things and without making a scene told the front desk we wanted to leave, to which they complained they needed the money for our 3 night stay because it was busy season and they were losing the booking if we left (if your place is so great and it’s busy season you’ll find someone else?) We respectfully declined to pay since we did not use the room for more than an hour, and left the premises immediately, thinking we had agreed we would not be paying. A few days later I got a message from booking.com that the hotel was attempting to charge my credit card the full amount / complained we did not pay, thankfully my card got declined and I never had to provide new information for them to charge me unfairly! STAY AWAY! Poor service, dirty with bugs, overpriced “luxury” hotel. Much better options staying at a local riad where you are treated kindly and everything is sparkling clean!