Overview

Hotel Infanta Mercedes

Calle Huesca 21, 28020 Madrid, Madrid, Spain
+34 915 703 333

₹ 2,765+

Overall guest ratings

7.7/10 Good
based on 1,148 reviews

Review highlights

  • 9.1
  • 9.0
  • 8.4
  • 6.3

Good to know

  • Great reception
  • Close to public transport

Nearby

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    About

    Comfortable hotel located close to Plaza Castilla and Paseo de la Castellana, the leisure, financial and commercial center of Madrid. The hotel is just a stone's throw from Plaza de Cuzco, the Santiago Bernabeu soccer stadium, the conference and exhibition center and the Azca business center. The hotel offers peace and quiet, ensuring guests enjoy a relaxing stay, contrasting with its surroundings, in which guests can enjoy an interesting range of culinary and leisure options.

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    Amenities

    • Free Wi-Fi
    • Internet
    • Meeting/Banquet facilities
    • Air-conditioned
    • 24 Hour Front Desk
    • Safe
    • Storage available
    • Non-smoking rooms available
    • Facilities for disabled guests
    • Concierge service
    • Restaurant
    • Pets not allowed
    • Parking (surcharge)
    • Designated smoking area
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    Reviews

    Guest reviews

    Overall rating

    7.7 Good
    based on 1,148 reviews
    • 9.1 "World class service."
      8.4 "84% said the reception staff was great."
      10.0 "100% thought the service was very professional."
    • 9.0 "Excellent value."
    • 8.4 "Location is great."
      9.3 "Near to public transport, according to 93%."
      7.4 "Great parking, according to 74%."
      8.0 "80% liked the proximity to sightseeing."
    • 8.2 "Breakfast is good."
    • 7.5 "Internet works."
      7.3 "73% said the wifi quality was great."
    • 6.3 "Average cleanliness."
      5.6 "Only 56% said rooms were clean enough."
    • 4.7 "Not very comfortable."
      2.8 "72% said rooms were small."
      3.1 "Air conditioning was criticized by 69%."
      2.3 "77% criticized the small bathroom."
    • 4.4 "Rooms are not good."
      2.8 "72% said rooms were small."
      3.4 "66% complained about the bathroom."
      1.3 "87% thought they were poorly maintained."
      3.2 "68% had problems with the shower."
      3.1 "Air conditioning was criticized by 69%."
      2.6 "74% found problems with the furniture."
      1.7 "For 83%, the rooms looked old."
      1.5 "85% thought the tv was sub-standard."
      2.3 "77% criticized the small bathroom."
      4.2 "58% said the bathroom was dirty."
      2.5 "75% were unhappy with the view."
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    Overall rating

    7.6 Good
    based on 505 reviews
    • 9.2 "World class service."
      9.6 "96% found the staff to be very friendly."
      10.0 "100% thought the service was very professional."
      8.3 "83% said the reception staff was great."
    • 8.2 "Breakfast is good."
    • 8.1 "Location is great."
      9.2 "Near to public transport, according to 92%."
      7.5 "Great parking, according to 75%."
    • 7.2 "Tasty food."
      7.1 "71% loved the menu selection."
    • 5.8 "Average cleanliness."
      5.2 "Only 52% said rooms were clean enough."
    • 3.9 "Not very comfortable."
      2.7 "73% said rooms were small."
      3.0 "Air conditioning was criticized by 70%."
    • 3.2 "Awful rooms."
      2.7 "73% said rooms were small."
      1.1 "89% thought they were poorly maintained."
      3.1 "69% complained about the bathroom."
      3.0 "Air conditioning was criticized by 70%."
      2.4 "76% found problems with the furniture."
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    Overall rating

    7.7 Good
    based on 80 reviews
    • 9.1 "World class service."
    • 8.4 "Location is great."
    • 8.3 "Breakfast is good."
    • 6.8 "Average cleanliness."
    • 4.4 "Not very comfortable."
    • 4.3 "Rooms are not good."

    Overall rating

    7.7 Good
    based on 562 reviews
    • 9.0 "World class service."
      9.6 "96% found the staff to be very friendly."
      8.6 "86% said the reception staff was great."
    • 8.6 "Location is great."
      9.4 "Near to public transport, according to 94%."
    • 7.8 "Good breakfast."
    • 6.5 "Average cleanliness."
      5.9 "Only 59% said rooms were clean enough."
    • 6.1 "Average amenities."
      6.0 "60% thought the building was acceptable."
    • 4.8 "Not very comfortable."
      2.6 "74% said rooms were small."
      3.3 "Air conditioning was criticized by 67%."
    • 4.5 "Rooms are not good."
      2.6 "74% said rooms were small."
      3.4 "66% complained about the bathroom."
      1.3 "87% thought they were poorly maintained."
      3.2 "68% had problems with the shower."
      3.3 "Air conditioning was criticized by 67%."
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    Hotel type
    Solo Hotel
    Guests recommend this hotel for solo travelers.
    Good to know
    "Great reception"
    "Close to public transport"
    data provided by TrustYou

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