Overview

Apart-Hotel Serrano Recoletos

Villanueva, 2, 28001 Madrid, Madrid, Spain
+34 914 319 100

₹ 5,979+

Overall guest ratings

6.9/10 Good
based on 1,292 reviews

Review highlights

  • 8.9
  • 6.8
  • 4.0
  • 3.9

Nearby

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    About

    Located in the city center of Madrid, this aparthotel is connected to the airport and steps from National Library. Also nearby are El Retiro Park and Thyssen-Bornemisza Museum.

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    Expedia

    Amenities

    • Free Wi-Fi
    • Pets allowed on request. Charges may apply.
    • Internet
    • Concierge service
    • Room service
    • No smoking
    • Parking
    • Air-conditioned
    • 24 Hour Front Desk
    • Safe
    • Facilities for disabled guests
    • Laundry facilities
    • Laundry service
    • Kitchen/Kitchenette
    • Storage available
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    Reviews

    Guest reviews

    Overall rating

    6.9 Good
    based on 1,292 reviews
    • 8.9 "Location is great."
      9.7 "97% liked the proximity to sightseeing."
      10.0 "Near to public transport, according to 100%."
      10.0 "100% thought it was easy to get to the train station."
      10.0 "City centre within easy reach, said 100%."
    • 6.8 "Average value."
    • 5.6 "Service is ok."
    • 4.0 "Not very clean."
      3.8 "62% said rooms were dirty."
      3.3 "67% said the bathroom was dirty."
      3.8 "62% thought it was rather dirty."
    • 3.9 "Disappointing food."
    • 3.7 "Rooms are not good."
      3.3 "67% complained about the bathroom."
      3.8 "62% didn't like the uncomfortable beds."
      4.4 "56% said rooms were small."
      3.4 "66% thought they were poorly maintained."
      3.6 "64% found problems with the furniture."
      2.2 "For 78%, the rooms looked old."
      2.3 "77% were unsatisfied with the kitchenette."
      3.8 "62% said rooms were dirty."
      2.8 "72% had problems with the shower."
      2.7 "Air conditioning was criticized by 73%."
      3.3 "67% said the bathroom was dirty."
      4.2 "58% thought the tv was sub-standard."
      1.4 "86% were disappointed with the minibar."
    • 3.6 "Bar is not good."
    • 3.5 "Not very comfortable."
      3.8 "62% didn't like the uncomfortable beds."
      4.4 "56% said rooms were small."
      2.8 "72% thought it was too noisy."
      2.7 "Air conditioning was criticized by 73%."
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    Overall rating

    6.5 Good
    based on 439 reviews
    • 9.2 "Terrific location."
    • 6.5 "Average value."
    • 5.4 "Service is ok."
    • 3.8 "Not very clean."
      3.7 "63% said rooms were dirty."
    • 3.8 "Disappointing food."
    • 3.7 "Not very comfortable."
      4.0 "60% didn't like the uncomfortable beds."
      4.4 "56% said rooms were small."
      2.8 "Air conditioning was criticized by 72%."
      2.8 "72% thought it was too noisy."
    • 3.4 "Rooms are not good."
      3.5 "65% complained about the bathroom."
      4.0 "60% didn't like the uncomfortable beds."
      3.2 "68% thought they were poorly maintained."
      4.4 "56% said rooms were small."
      2.3 "77% were unsatisfied with the kitchenette."
      2.5 "For 75%, the rooms looked old."
      3.3 "67% found problems with the furniture."
      3.7 "63% said rooms were dirty."
      3.0 "70% had problems with the shower."
      2.8 "Air conditioning was criticized by 72%."
      4.0 "60% thought the tv was sub-standard."
    • 2.2 "Horrible vibe."
      2.2 "78% criticized the unstylish hotel."
      0.0 "100% criticized the plain hotel."
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    Overall rating

    6.8 Good
    based on 607 reviews
    • 8.7 "Location is great."
      10.0 "City centre within easy reach, said 100%."
      9.7 "97% liked the proximity to sightseeing."
    • 6.4 "Average value."
    • 5.1 "Service is ok."
    • 4.0 "Not very clean."
      3.8 "62% said rooms were dirty."
      3.1 "69% said the bathroom was dirty."
    • 3.7 "Disappointing food."
    • 3.1 "Awful rooms."
      3.4 "66% thought they were poorly maintained."
      3.8 "62% found problems with the furniture."
      3.0 "70% complained about the bathroom."
      3.4 "66% didn't like the uncomfortable beds."
      3.4 "66% said rooms were small."
      2.5 "75% were unsatisfied with the kitchenette."
      3.8 "62% said rooms were dirty."
      1.9 "For 81%, the rooms looked old."
      2.7 "73% had problems with the shower."
      3.1 "69% said the bathroom was dirty."
    • 2.7 "Quite uncomfortable."
      3.4 "66% didn't like the uncomfortable beds."
      3.4 "66% said rooms were small."
      2.8 "72% thought it was too noisy."
    • 2.6 "Terrible amenities."
      2.7 "73% thought the building wasn't nice."
      2.0 "For 80%, the lobby entrance was sub-standard."
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    Overall rating

    6.8 Good
    based on 245 reviews
    • 9.1 "Terrific location."
    • 6.5 "Average value."
    • 5.4 "Service is ok."
    • 3.9 "Not very clean."
      3.8 "62% said rooms were dirty."
    • 3.9 "Rooms are not good."
      3.5 "65% complained about the bathroom."
      2.0 "For 80%, the rooms looked old."
      3.8 "62% said rooms were dirty."
      3.6 "64% didn't like the uncomfortable beds."
      3.4 "66% found problems with the furniture."
      3.0 "70% had problems with the shower."
      3.4 "66% thought they were poorly maintained."
    • 3.8 "Not very comfortable."
      3.6 "64% didn't like the uncomfortable beds."
      3.0 "70% thought it was too noisy."
    • 2.2 "Awful breakfast."
    • 2.2 "Terrible amenities."
      2.3 "77% thought the building wasn't nice."
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    Hotel type
    Friends Hotel
    Guests recommend this for traveling with friends.
    data provided by TrustYou

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