Hilton London Metropole, London Hotels from ₹ 10,302

Guest reviews

All reviews
Couples
Families
Business
Solo

Overall rating

based on 9,311 reviews

Location

9.3 "Terrific location."

10.0 "Near to public transport, according to 100%."

9.8 "98% thought it was easy to get to the train station."

9.3 "93% liked the proximity to shopping."

9.6 "96% enjoyed the restaurants & bars nearby."

8.1 "Easily accessible by car, said 81%."

9.1 "City centre within easy reach, said 91%."

10.0 "Good access to the airport, said 100%."
Breakfast

7.9 "Good breakfast."
Service

7.9 "Good service."

9.0 "90% found the staff to be very friendly."

8.5 "85% said the concierge service was amazing."
Pool

4.9 "Pool is below average."

3.0 "Dirty pool, said 70%."
Cleanliness

4.8 "Not very clean."

4.5 "55% said rooms were dirty."

2.6 "74% said the bathroom was dirty."

3.0 "Dirty pool, said 70%."

3.1 "69% said that wellness & sports facilities were unclean."

2.7 "Unclean dining area, according to 73%."
Comfort

4.7 "Not very comfortable."

4.9 "51% said rooms were small."

4.0 "60% thought it was too noisy."

1.0 "Air conditioning was criticized by 90%."

2.2 "78% criticized the small bathroom."
Value for money

4.5 "Value below average."

4.4 "56% thought it was overpriced."

3.7 "63% said the breakfast was too expensive."

2.5 "75% said beverages were too expensive."

3.6 "The price was too high for 64%."
Room

4.3 "Rooms are not good."

2.4 "76% complained about the bathroom."

4.9 "51% said rooms were small."

4.5 "55% said rooms were dirty."

1.4 "86% thought they were poorly maintained."

1.8 "For 82%, the rooms looked old."

1.0 "Air conditioning was criticized by 90%."

1.7 "83% found problems with the furniture."

3.0 "70% had problems with the shower."

1.2 "88% were disappointed with the minibar."

2.6 "74% said the bathroom was dirty."

2.2 "78% criticized the small bathroom."

1.5 "85% thought the tv was sub-standard."

2.5 "75% were unsatisfied with the kitchenette."

View all review categories

Overall rating

based on 2,793 reviews

Location

9.3 "Terrific location."

10.0 "Near to public transport, according to 100%."

9.0 "90% liked the proximity to sightseeing."

9.8 "98% thought it was easy to get to the train station."

8.1 "Easily accessible by car, said 81%."

8.8 "City centre within easy reach, said 88%."

9.6 "96% enjoyed the restaurants & bars nearby."
Breakfast

7.9 "Good breakfast."
Service

7.6 "Good service."

8.9 "89% found the staff to be very friendly."
WiFi

4.4 "Internet is poor."

4.8 "52% thought it was overpriced."

3.8 "62% said the wifi quality was bad."
Value for money

4.2 "Value below average."

4.8 "52% thought it was overpriced."

3.4 "66% said the breakfast was too expensive."
Cleanliness

4.0 "Not very clean."

3.7 "63% said rooms were dirty."

2.2 "78% said the bathroom was dirty."
Comfort

3.9 "Not very comfortable."

4.0 "60% said rooms were small."

1.1 "Air conditioning was criticized by 89%."

3.9 "61% thought it was too noisy."

2.0 "80% criticized the small bathroom."
Vibe

3.8 "Vibe wasn't good."

1.8 "82% criticized the unstylish hotel."

View all review categories

Overall rating

based on 4,841 reviews

Location

9.3 "Terrific location."

9.9 "Near to public transport, according to 99%."

9.8 "98% thought it was easy to get to the train station."

9.2 "92% liked the proximity to shopping."

9.3 "93% enjoyed the restaurants & bars nearby."

8.3 "Easily accessible by car, said 83%."

9.0 "City centre within easy reach, said 90%."
Breakfast

8.0 "Breakfast is good."
Service

8.0 "Great service."

9.1 "91% found the staff to be very friendly."

8.5 "85% thought the service was very professional."
Pool

4.9 "Pool is below average."

2.9 "Dirty pool, said 71%."
Cleanliness

4.9 "Not very clean."

5.0 "Only 50% said rooms were clean enough."

2.8 "72% said the bathroom was dirty."

2.9 "Dirty pool, said 71%."
Room

4.9 "Rooms are not good."

2.3 "77% complained about the bathroom."

5.0 "Only 50% said rooms were clean enough."

1.4 "86% thought they were poorly maintained."

1.8 "For 82%, the rooms looked old."

1.0 "Air conditioning was criticized by 90%."

2.9 "71% had problems with the shower."

1.7 "83% found problems with the furniture."

2.8 "72% said the bathroom was dirty."

2.3 "77% criticized the small bathroom."

1.2 "88% were disappointed with the minibar."

1.3 "87% thought the tv was sub-standard."
Vibe

4.3 "Vibe wasn't good."

2.5 "75% criticized the unstylish hotel."
Value for money

4.2 "Value below average."

4.2 "58% thought it was overpriced."

3.5 "65% said the breakfast was too expensive."

3.5 "The price was too high for 65%."

2.4 "76% said beverages were too expensive."

View all review categories

Overall rating

based on 279 reviews

Location

9.4 "Terrific location."

10.0 "Near to public transport, according to 100%."
Breakfast

7.8 "Good breakfast."
Service

7.6 "Good service."

8.9 "89% found the staff to be very friendly."

8.4 "84% thought the service was very professional."
Amenities

5.7 "Average amenities."

5.8 "58% thought the building was acceptable."
Value for money

4.5 "Value below average."
Cleanliness

4.4 "Not very clean."

4.1 "59% said rooms were dirty."
Comfort

4.1 "Not very comfortable."

4.5 "55% said rooms were small."

1.1 "Air conditioning was criticized by 89%."
Vibe

4.1 "Vibe wasn't good."

2.4 "76% criticized the unstylish hotel."
Room

3.4 "Rooms are not good."

4.1 "59% said rooms were dirty."

1.4 "86% thought they were poorly maintained."

1.8 "For 82%, the rooms looked old."

2.2 "78% complained about the bathroom."

4.5 "55% said rooms were small."

1.1 "Air conditioning was criticized by 89%."

View all review categories

Overall rating

based on 1,396 reviews

Location

9.6 "Terrific location."

10.0 "Near to public transport, according to 100%."

9.6 "96% enjoyed the restaurants & bars nearby."

9.8 "98% thought it was easy to get to the train station."
Breakfast

7.5 "Good breakfast."
Service

6.6 "Service is ok."

6.4 "64% said the reception staff was ok."

6.4 "Only 64% found the restaurant service to be good."

6.3 "63% found the room service acceptable."
Value for money

4.0 "Value below average."

4.2 "58% thought it was overpriced."

3.8 "62% said the breakfast was too expensive."
Cleanliness

3.8 "Not very clean."

3.6 "64% said rooms were dirty."

2.4 "76% said the bathroom was dirty."
Vibe

3.7 "Vibe wasn't good."

2.2 "78% criticized the unstylish hotel."

4.8 "52% didn't like the unstylish hotel."
WiFi

3.7 "Internet is poor."

3.7 "63% said the wifi quality was bad."

4.2 "58% thought it was overpriced."
Comfort

3.5 "Not very comfortable."

5.0 "Beds were acceptable for 50%."

4.0 "60% said rooms were small."

4.0 "60% thought it was too noisy."

1.0 "Air conditioning was criticized by 90%."

2.1 "79% criticized the small bathroom."