Village Hotel Leeds South

Best Fitness Area

auto check-in blistered varnish on bedside tables! view from room at rear of hotel was a Wall!!!

The building is superbly designed and the room was tastefully furnished. Comfortable one night stay with darkened curtains/blinds which made for a good night's sleep. Easy to locate and ample parking space. We did not use the spa facilities but if we had stayed longer we would have tried them out. We arrived around 10:30pm after driving almost 200 miles from South London. Although tired and hungry, we put up a smile as we approached the front desk. We were shocked to receive a poor welcome. The lady behind the counter had an air of complete lack of interest. We had arrived after the restaurant had closed and so made polite enquires from her about room service and local food options. With almost mono-syllabic answers, the lady responded as if we were a nuisance. She offered very little information, appeared to have no knowledge of the local area and did not volunteer any information about breakfast or internet connectivity. In our travels, we have encountered average service. This has to rank as one of such. PS: The next morning during check out, reception was manned by a different lady who was VERY nice and helped to redeem our overall impression of this hotel.

clean modern convenience for shopping not well signposted, bed uncomfortable because not locked together correctly

Polite staff room and hotel clean modern decor upto date with colours. Room had to be rearranged booked twin taken to a double. Time wasted for staff

Excellent service from staff who were polite and helpful particularly as our stay did not get off to a good start. Leisure facilities were of a very high standard and the rooms were comfortable and well furnished We booked two rooms unfortunately in one room when the bed was turned down it was to find the bed had not been changed from the previous guest and in fact still had the other persons pyjamas under the pillow. This followed on from being served the wrong food in the restuarant and waiting 45 minutes for our drinks