Looking a little tired for the prices charged
Food was good, bed was comfortable, nice coffee machine in room.
Was charged to park in their car park (where else would I park), the old magnetic strip room key gave me the usual walk back and forth to reception to fix, the room and especially the bathroom were a bit tatty for the high price, the bar staff were not very attentive and it wasn't clear whether I should be going up to the bar for drinks or sitting down and wait for a waiter. I did both, and both times service was slow as the staff chatted amongst themselves.
A first-class hotel opened in 2002, its an ideal location for doing business in Leeds and exploring the Yorkshire Dales. High service standards and hospitality are frequently mentioned in TripAdvisor reports, as is the attention to detail, with examples such as fresh milk in all guest rooms free Wi Fi thoughout all guest rooms, not just the public areas.
Based on 1,151 reviews
Value for money
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