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Value for money
Distance to city centre
|Kuala Lumpur Intl|
Distance to airport
|"Very friendly and helpful staff."||(in 265 reviews)|
|"Great location, delicious breakfast."||(in 215 reviews)|
|"Fantastic value for money."||(in 20 reviews)|
|"Some hotel staffs are not co-operative."||(in 82 reviews)|
|"East wing old furniture."||(in 34 reviews)|
|"i think they just refurbished their rooms."||(in 19 reviews)|
Time of year
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Despite the confusion during our first night, they have prepared a nice setup for me for my birthday with cake and balloons and I really appreciate that gesture. The location was also really nice because it is near train station and you can walk 10 minutes towards the Petronas towers. Our room also have a great view of the KL Tower and it is so beautiful to see at night. The room is also very clean and well maintained and it is easy to call and reach room service staff :)
We had some issues at the front desk when we arrived that night as i handed over my printed booking.com reservation and staff informed me that my booking has been cancelled which I was so shocked as I didn't really have any prior notification from the website, hence I had to pay for a new booking and settle without the breakfast as they said that the rate will be different; moreover, me and my bf had to settle for a twin room instead of a double room as they didn't have any other room available. Good thing it was only for one night as they changed our room to double the next day, but of course it was a bit inconvenient as we needed to keep our stuff in luggage, sadly we never had breakfast the whole stay and it was still a mystery to me how my booking was auto cancelled without any notice from the hotel nor from booking.com. I really hope this doesn't happen anymore. :(
Price Pool Location
There was a small cockroach in the bathroom No restaurant
Clean, modern, friendly staff
Very nice place
1. Spa and massage was over priced.
The bed was very comfortable though and the room was very spacious. The breakfast spread was excellant!
The pillow was too soft not comfortable to sleep on. The shower pressure was too low.
Immerse yourself in the 5-star service and refined elegance of Renaissance Kuala Lumpur Hotel. With a vibrant location right in the heart of the city, we are steps away from the renowned Petronas Twin Towers and other major shopping areas. Business and leisure travelers can enjoy easy access to the Bukit Nanas monorail and Dang Wangi LRT stations located just around the corner. Check in at our modern lobby, then settle in chic hotel rooms and suites with plush bedding, deluxe amenities and stunning views of the iconic KL Tower. Indulge in mouthwatering cuisine at our all-day Evolution Café, and unwind in our hip and trendy R Bar with a signature cocktail in hand. Dip your toes in the Olympic-sized outdoor pool, enjoy a rewarding workout in the 24-hour fitness centre or simply relax with a pampering massage at Mandara Spa. Our hotel offers 37,000 square feet of convertible event spaces, including a Grand Ballroom great for intimate weddings or large-sized meetings. Settle in for a relaxing stay at Renaissance
based on 3,670 reviews
Value for money
Policies vary by room type and provider.
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Most popular landmarks
- Kuala Lumpur Tower 0.5 km
- Petronas Towers 0.8 km
- Aquaria KLCC 1 km
- Jalan Alor 1.3 km
- Sultan Abdul Samad Building 1.5 km
- Merdeka Square 1.6 km