Book Hertz hire cars in San Antonio

Reviews for Hertz in San Antonio

Recent reviews

Traveller rating

Wonderful

30

Very Good

9

Good

4

Okay

7

Fair

2

Mediocre

0

Poor

44

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car was cleanrented a car

pick up the cargreat experience

car availablelocation was closed

friendly staffnever rent

pick up and dropwrong location

2.0

I am writing about a recent experience I had with Hertz rental. I had rented a Tesla with the Alamo heights location. When I picked up the car, I noticed the dashboard said tire pressure low, and I brought it to your agents attention, but I was told that the sensor was broken. I asked if I could get another car or the sensor issue could be fixed, but they said that was the only car available and I had to drive a week with a broken tire sensor. For the week that I had the car, the tire pressure kept going down (from 29 to 21psi, when the standard is 41) and I had to stop multiple times to check the tire pressure and go back to the Alamo heights rental location to check whether the tire was indeed deflated. Your agents never fixed the broken sensor issue, and I had to drive worrying about a real or fake flat tire. This made our trip in San Antonio very stressful as we were traveling with a baby and safety was our priority. We kept worrying that we would be found with a flat tire in the middle of the road in a city far away from home. This experience made me have doubts about renting from Hertz in the future. When traveling to another city, I need a reliable, safe car more than at home. Hertz was not able to provide me with a reliable car.Reviewed 26 May 2023

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2.0

Worker was rude and made the place uncomfortable.Reviewed 20 May 2023

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10.0

Reasonable pricesReviewed 17 May 2023

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10.0

The car had a slight suspension issue, as it vibrates while slowing. Outside of that it was a good experience.Reviewed 25 Apr 2023

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2.0

didn't have the inventory they statedReviewed 11 Apr 2023

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4.0

I waited 40 minutes for my car. This should not have been that difficult. They needed to have more staff working and a more organized structure.Reviewed 3 Apr 2023

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8.0

When I booked the vehicle, the total charge did not include a facility charge of 27.32. Additionally, there were no notes or notification that there would be a facility charge let alone the amount. When I asked Hertz customer service about this since I was not aware, they said I did not have to take the car if that was an issue. Poor customer service on Hertz's part.Reviewed 22 Mar 2023

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10.0

Clean on the outside.Reviewed 19 Feb 2023

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8.0

The agent at pickup did not want to accept the declaration page of my insurance and kept trying to upsell me the insurance.Reviewed 14 Feb 2023

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2.0

HorribleReviewed 13 Feb 2023

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8.0

Too out of the way to pick up.Reviewed 7 Feb 2023

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2.0

Was quoted on kayak for 101 but paid at Hertz for 114. Feels like I was lied to about the price on kayakReviewed 6 Feb 2023

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• What is the most popular car hire from Hertz in San Antonio?

  Compact (Jeep Compass or similar) is the most frequently booked car hire type from Hertz in San Antonio.

• How many car hire locations does Hertz have in San Antonio?

  Hertz has 11 hire locations in San Antonio. Take a look at our Hertz hire location map to find the best car hire near you.

• Does Hertz have a car hire location at the airport: San Antonio airport (SAT)?

  Yes

• Does Hertz offer shuttle or airport pick-up services from San Antonio airport (SAT)?

  Yes