Traveller reviews
Overall rating
7.0
Good
Based on 429 reviews
Boarding
7.3
Comfort
6.8
Crew
7.9
Entertainment
6.8
Food
6.6
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Fiji Airways information
| IATA code | FJ |
|---|---|
| Routes | 74 |
| Top route | Auckland Intl to Nadi |
| Airports served | 31 |
| Top airport | Nadi |
Fiji Airways traveller reviews
Pros
""On time, nice crew, clean aircraft""
(in 25 reviews)
"More leg room and comfortable seats"
(in 4 reviews)
""Helpful crew, good food, professional.""
(in 26 reviews)
Cons
"The seats are very uncomfortable."
(in 4 reviews)
"The entertainment options were really limited."
(in 9 reviews)
"Horrible service bad food no class"
(in 2 reviews)
Recent reviews
Traveller rating
46
26
12
10
0
Find reviews that mention:
food service
international flight
food was good
crew was great
checked bag
friendly staff
entertainment options
leg room
required us
middle seats
even eat
one came
seats are uncomfortable
allow one
seats were not comfortable
bad food
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7.6
Pros: Nice crew, clean aircraft, on time departure.
Cons: Entertainment system.review from
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7.2
Pros: On time, nice crew, clean aircraft.
Cons: Check-in agt at bag drop was a sour puss. She could've been a bit nicer.review from
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6.6
Pros: Crews were wonderful. Seat space could be better.
Cons: Leaving on time could be better.review from
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9.6
Pros: A plane I could sleep on...very comfortable!
review from
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10.0
Pros: Great crew!
review from
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10.0
Cons: Enjoyed it very much. Great crew and clean plane!!
review from
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7.3
Pros: Friendly attendants; a lot of service available.
Cons: Movie selection was minimal and mostly outdated; food was small portions and less than interesting choices.review from
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9.3
Pros: Crew was so helpful
Cons: Food ...special ordered food didnt make it in any flight. And quality of food needs bit improvementreview from
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8.6
Pros: The crew was amazing, and the bula plus seats are worth the money.
Cons: The entertainment on board is very dated and doesn’t have that much to choose from.review from
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5.0
Cons: Older plane with very small and uncomfortable seats. Staff wasn’t nearly as attentive as in previous flights. Several mechanical glitches with the plane itself and with the food service
review from
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7.6
Pros: Plane was nice, seats were very comfortable and staff were very friendly and attentive.
Cons: Boarding was chaoticreview from
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3.6
Pros: Nothing
Cons: Seats are uncomfortable. Service was not very kind on either of our Fiji air flights. I honestly will avoid flying with Fiji air in the future—much better airlines to choose from.review from
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10.0
Cons: Very happy traveller
review from
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10.0
Pros: Super comfortable n lovely crew
Cons: All goodreview from
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9.0
Pros: The aircraft is very new and comfortable! The boarding is orderly and well managed
Cons: Free wifi onboard!review from
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6.6
Cons: The seats were broken - did not stay reclined. Also the seat pocket had gaping holes in them - couldn't place anything properly.
review from
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7.6
Pros: The people were great! And it was a smooth ride.
Cons: The seats are very uncomfortable. I could not get comfortable and my tailbone just ached. I tried sitting on a pillow, but that did not help. And the cabin was too cold for me.review from
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2.0
Cons: 350 pound passenger placed next to us in window seat. Passenger took over 1/3 of my wife's seat. Flight was full, no effort made by crew to correct situation.
review from
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7.6
Cons: The ticketing experience almost cost me missing my connection. I did not get my con# or my second boarding pass so after customs I was forced to go back out and wait for a bus to get to a different terminal. I waited 30 min. Very poor handling.
review from
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3.3
Pros: Liked that I was heading to Fiji for some nice vacation
Cons: A lot could have been better, the crew and captain didn’t know the immigration procedures for the United States, both flights late. Then also entertainment was quite lacking on a 7 hour international flight.review from
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10.0
Pros: super friendly crew making sure u had snacks and drinks ,smiling the whole time. thank.you!
Cons: maybe if i could hve plugged inmy own headphines but no big deal. thank you!review from
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5.2
Pros: The crew had a good attitude for the flight.
Cons: Felt like this being a 8 hour flight there would be some entertainment on the plane , just radio. Also there was no food options from what I saw available either.review from
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8.6
Pros: Crew looked after us so well.
Cons: Meals could have been better.review from
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6.4
Pros: The staff was friendly and helpful.
Cons: LAX has to get its remodeling completed. Getting to Tom Bradley International terminal and taking the bus to our plane was not impressive. The food on Fiji Air is not good.review from
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9.3
Pros: Coach seats reasonably comfortable. Coach bar service outstanding.
Cons: Coach food quality, in-flight entertainment, and between meal snack service are average.review from
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8.0
Pros: Very smooth flight
Cons: No food options by row 29review from
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9.6
Pros: Fantastic service from check in until arrival.
Cons: More up to date moviesreview from
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8.6
Pros: Polite crew
Cons: Movie selectionreview from
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7.3
Pros: Very nice and polite
Cons: Food was not good Movie selection was poorreview from
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10.0
Pros: Comfortable seats and great on board hospitality
Cons: Boarding in Nadi international airport for Fiji airways is boarding the passengers from the back of the aircraft first which was different for mereview from
Flight status
Fiji Airways route map
Top airports served by Fiji Airways
- Nadi Airport (NAN)
- Suva Nausori Airport (SUV)
- Labasa Airport (LBS)
- Sydney Kingsford Smith Airport (SYD)
- Auckland Intl Airport (AKL)
- Savusavu Airport (SVU)
- Taveuni Island Matei Airport (TVU)
- Los Angeles Airport (LAX)
- Brisbane Airport (BNE)
- Melbourne Airport (MEL)
- Port Vila Bauerfield Airport (VLI)
- Hong Kong Intl Airport (HKG)
- Nuku‘alofa Fua'Amotu Intl Airport (TBU)
- San Francisco Airport (SFO)
- Apia Faleolo Airport (APW)
Fiji Airways contact information
- FJ IATA code
- +679 672 0888 Call
- fijiairways.com Visit
Fiji Airways Cancellation Policy
As the situation changes with coronavirus (COVID-19), Fiji Airways will continually update its policies accordingly. Please contact Fiji Airways directly for the latest information about cancellation fees. You can find the most up-to-date information on Fiji Airways policies here: Fiji Airways Travel Advisories & Policies
Flight status, cancellation, and delay data provided by Flightstats.com. Flightstats data may not always be accurate or error free. Always confirm the information provided here directly with your airline.