Traveller reviews
Overall rating
7.6
Good
Based on 941 reviews
Boarding
7.8
Comfort
7.4
Crew
8.3
Entertainment
7.5
Food
7.1
Fiji Airways information
| IATA code | FJ |
|---|---|
| Routes | 86 |
| Top route | Nadi to Auckland Intl |
| Airports served | 35 |
| Top airport | Nadi |
Fiji Airways traveller reviews
Pros
"I like the entertainment options."
(in 12 reviews)
"Nice blanket, good food, friendly staff."
(in 15 reviews)
"Friendly staff!."
(in 12 reviews)
Cons
"Small seats with very little leg too"
(in 5 reviews)
Recent reviews
- All reviews
- Positive
- Neutral
- Negative
Find reviews that mention:
leg room
flight attendants
air new
entertainment options
spend day
middle seats
flight was canceled
food is good
great service
flight crew
great food
crew was great
tight seating
attendants were friendly
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2.0
Cons: Worst service. Very bad boarding. Yucky food.
review from
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6.0
Pros: Seat comfortable, we paid extra for emergency exit
Cons: The entertainment system for a 5 hour flight was poor quality and for limited time only. Also the quality of the vegetarian meal was average
review from
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9.3
Pros: Crew, food, service
Cons: Interior and entertainment system quite outdated. When trying to turn on the reading lights the ones above the seats before us would go on, not ours (21H was our seat, 20H light would turn on, not ours)
review from
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10.0
Pros: Excellent crew
Cons: Excellent service
review from
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8.3
Pros: Crew and comfort
Cons: Entertainment & Meal
review from
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8.0
Pros: Nice crew
Cons: More leg room and comfortable seats
review from
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9.3
Pros: Crew was amazing!
Cons: Checkin and gate crew were amazing! It was hard to hear the announcement on the intercom in Apia. Too sound was not clear and precise.
review from
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8.0
Pros: Great lounge, comfortable flight.
Cons: The business seat doesn't fold fully flat, but only about 160 degrees. They mixed up my drink in the morning and I got a cheap sugary fruit punch.
review from
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8.0
Cons: Food and onboard entertainment system.
review from
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8.6
Pros: We boarded and left on time, the service was good.
Cons: The picture on the screen for the movie was very poor, although the selection of movies was really good.
review from
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6.4
Pros: Helpful crew, good food, professional
Cons: FREEZING COLD cabin air temperature, as other reviewers have noted. Despite otherwise comfortable conditions to sleep, this made it impossible to get a good night's sleep.
review from
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3.0
Pros: The flight left on time
Cons: Not using Air Fiji.
review from
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6.0
Pros: The crew was really friendly.
Cons: The entertainment options were really limited. Movie options were mostly older movies.
review from
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10.0
Pros: Crew, food, drinks.
Cons: More in flight entertainment options like movies to choose from.
review from
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5.6
Pros: The crew were welcoming, friendly, and accommodating.
Cons: The plane is old and had no screens, so there was no entertainment option.
review from
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7.6
Pros: Good service, friendly staff, comfortable seats
Cons: Boarding in Fiji was hectic, several searches and interruptions in line from staff who had trouble communicating
review from
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8.6
Pros: Seating was good for an economy class redeye--the seats (A330) reclined well, though the seat in front of you reclined into "my space". Okay food, polite, efficient attendants, complimentary wine or beer with meals.
Cons: Two-pronged headset outlet made using my own headset unworkable. Their headsets aren't very good.
review from
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8.6
Pros: Polite
Cons: More selections for movies . Fresh veggies or fruit in meals.
review from
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10.0
Pros: Amazing service on Fiji Airways
review from
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4.3
Cons: Flight was 4 hours late with no explanation
review from
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7.3
Pros: Some crew members are excellent and some are flat.
Cons: Food is kind of bad
review from
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5.3
1 hour delay
Pros: Friendly staff
Cons: 1 hour delay, we landed in middle of night with to sleepy kids. We missed the beautiful tv screens in chair as we had on the way to Fiji and were dissapointed about that, also less leg space in this AirPlane
review from
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8.0
Pros: The crew was amazing! The seats in a business class were very uncomfortable.
Cons: It’s hard to compare after my recent flight on Emirates which was superb.
review from
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6.4
Pros: Very welcoming crew, kept us informed of any changes
Cons: The seats are old, no entertainment, really not the quality I expected for an international flight
review from
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10.0
Pros: Everything
review from
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3.6
Pros: Good price but not too good services
Cons: Better service management to avoid delay flight. Invest in better quality seats for passengers plus better entertainment value to increase more passenger
review from
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8.0
Pros: Pillow and blanket provided!
Cons: Flight attendants spoke very loudly during times when most passengers were sleeping, waking everyone around. A personal water bottle would have been nice.
review from
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8.0
Pros: Very friendly crew...
Cons: Seats uncomfortable....oh well!
review from
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2.0
Pros: Nothing
Cons: By sending my purchase thru a third party, you screwed my ability to use your cancellation policy and was forced to use there’s which was not customer service oriented. I will never again use kayak
review from
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5.0
Fiji airways
Pros: Poor service in business class Low quality food Asked for dessert didn’t get it
Cons: Poor service in business class Low quality food Asked for dessert didn’t get it Clear sign of no competition on this route
review from
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9.3
Pros: Efficient crew and boarding.
Cons: Hard to see movies overhead due to brightness of cabin.
review from
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9.0
Pros: Crew were very good
Cons: More movie selections
review from
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7.3
False Business Class cabin.
Cons: Business class is Not a business class seat On the new 737.
review from
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8.3
Pros: Crew
Cons: I slept most of the way
review from
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7.6
Pros: Friendly crew. Cloth seats were pretty comfortable with adjustable wings on sides of headrest. Movies were mostly older and good PG at worst.
Cons: Cloth seats were pretty comfortable with adjustable wings on sides of headrest BUT very cramped in Basic Economy. I’m short and couldn’t even put my seat back for entire 11 hours because man behind me was so tall. Meals did not include any salad but did have small amount of veggies.
review from
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4.0
Pros: Nothing was real impressive but nothing really bad for a budget airline.
Cons: the food, entertainment options (movies) the service including drinks, the plane itself and the overall airline could all be much better.
review from
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2.6
Pros: I liked the complimententary pillows and blankets.
Cons: The crew was not friendly at all. I had to ask for snacks from the crew in the back of the plane. The seats were not comfortable and the entertainment was dated and old.
review from
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8.0
Pros: A and A
review from
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6.0
Pros: Crew great. Seat was a major let down, too small.
Cons: Just the seats really.
review from
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10.0
Cons: Good flight
review from
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7.0
Pros: Very nice crew and stylish pillows
Cons: Food was bland
review from
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9.0
Pros: was good service and food was nice
review from
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7.3
Cons: Older planes are very outdated.
review from
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6.4
Cons: Boarding a bit chaotic
review from
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8.0
Good service
Pros: Trip , food etc
Cons: Delays on flights
review from
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8.0
Cons: Nice crew. Newer airplane
review from
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5.6
Pros: Good flight
Cons: Food
review from
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4.0
Weak and late
Pros: Comfort was decent.
Cons: Late due to crew.
review from
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10.0
Fast boarding
Pros: I love that the planes are loaded from back to front!!! I wish airlines in the states will follow suit. It seems that this makes the most sense.
review from
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2.0
Cons: Slow.
review from
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5.3
Pros: Company in the plane Stewards were indeed what saved the whole ordeal with Fiji Airways for me.
Cons: Not leaving at the advertised time both from SFO and NAD Not having enough overhead space in the NAD to TBU flight.
review from
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10.0
Got upgraded to Business class.
Pros: Can't beat that. Bigger seat, better leg room, comfortable seats.
Cons: None.
review from
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9.0
same plane but had to get off and reboard.
Pros: great service and comfort for the price i paid. Staff friendly. My seat was close to the restroom.
Cons: movies were dated.
review from
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9.6
Pros: Pleasant, fast, and efficient process
Cons: Leg space cramped for my tall husband
review from
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8.6
Fiji Air is worth a try from Fiji. (Codeshares with Qantas.)
Pros: Friendly efficient crew. Clean modern Airbus aircraft and no delays.
Cons: Food was limited and not great.
review from
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7.0
Pros: Great food and drink..complimentary on Fiji Airlines. Economy class seats are bigger than all US airlines!
Cons: Late to board d in Fiji due to ‘ operational’ reasons? Late arrival into Honolulu. But overall good flight
review from
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7.3
Ok flight to Nadi
Pros: The crew were very friendly and professional. Economy seats were slightly better than most, but the configuration of the 2 seats was good 2 of us to have our own area. Food was good.
Cons: Boarding was hectic and unorganized, but functional. Movies/TV shows were limited compared to other airlines. I am taller so seating in any economy seat is cramped at best.
review from
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7.3
Good flight to Auckland
Pros: Economy seats were slightly better than most, but the configuration of the 2 seats was good 2 of us to have our own area. Food was good and unexpected for a 3 hr flight.
Cons: Movies/TV shows were limited compared to other airlines. I am taller so seating in any economy seat is cramped at best.
review from
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2.6
Cons: I arrived in transit from another flight, no representation to make check in. I needed to wait for gate to open before I could check in. then there was no time for the airline to recover my Bag. Do no us this airline in transit
review from
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6.6
Cons: Small and bland food. Very limited entertainment. TV didnt work but they gave me an ipad.
review from
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9.3
Pros: Crew, food, service
Cons: Interior and entertainment system quite outdated. When trying to turn on the reading lights the ones above the seats before us would go on, not ours (21H was our seat, 20H light would turn on, not ours)
review from
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10.0
Pros: Excellent crew
Cons: Excellent service
review from
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9.3
Pros: Crew was amazing!
Cons: Checkin and gate crew were amazing! It was hard to hear the announcement on the intercom in Apia. Too sound was not clear and precise.
review from
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8.6
Pros: We boarded and left on time, the service was good.
Cons: The picture on the screen for the movie was very poor, although the selection of movies was really good.
review from
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10.0
Pros: Crew, food, drinks.
Cons: More in flight entertainment options like movies to choose from.
review from
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8.6
Pros: Seating was good for an economy class redeye--the seats (A330) reclined well, though the seat in front of you reclined into "my space". Okay food, polite, efficient attendants, complimentary wine or beer with meals.
Cons: Two-pronged headset outlet made using my own headset unworkable. Their headsets aren't very good.
review from
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8.6
Pros: Polite
Cons: More selections for movies . Fresh veggies or fruit in meals.
review from
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10.0
Pros: Amazing service on Fiji Airways
review from
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10.0
Pros: Everything
review from
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9.3
Pros: Efficient crew and boarding.
Cons: Hard to see movies overhead due to brightness of cabin.
review from
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9.0
Pros: Crew were very good
Cons: More movie selections
review from
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10.0
Cons: Good flight
review from
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9.0
Pros: was good service and food was nice
review from
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10.0
Fast boarding
Pros: I love that the planes are loaded from back to front!!! I wish airlines in the states will follow suit. It seems that this makes the most sense.
review from
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10.0
Got upgraded to Business class.
Pros: Can't beat that. Bigger seat, better leg room, comfortable seats.
Cons: None.
review from
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9.0
same plane but had to get off and reboard.
Pros: great service and comfort for the price i paid. Staff friendly. My seat was close to the restroom.
Cons: movies were dated.
review from
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9.6
Pros: Pleasant, fast, and efficient process
Cons: Leg space cramped for my tall husband
review from
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8.6
Fiji Air is worth a try from Fiji. (Codeshares with Qantas.)
Pros: Friendly efficient crew. Clean modern Airbus aircraft and no delays.
Cons: Food was limited and not great.
review from
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8.3
Pros: Crew and comfort
Cons: Entertainment & Meal
review from
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8.0
Pros: Nice crew
Cons: More leg room and comfortable seats
review from
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8.0
Pros: Great lounge, comfortable flight.
Cons: The business seat doesn't fold fully flat, but only about 160 degrees. They mixed up my drink in the morning and I got a cheap sugary fruit punch.
review from
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8.0
Cons: Food and onboard entertainment system.
review from
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7.6
Pros: Good service, friendly staff, comfortable seats
Cons: Boarding in Fiji was hectic, several searches and interruptions in line from staff who had trouble communicating
review from
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7.3
Pros: Some crew members are excellent and some are flat.
Cons: Food is kind of bad
review from
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8.0
Pros: The crew was amazing! The seats in a business class were very uncomfortable.
Cons: It’s hard to compare after my recent flight on Emirates which was superb.
review from
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8.0
Pros: Pillow and blanket provided!
Cons: Flight attendants spoke very loudly during times when most passengers were sleeping, waking everyone around. A personal water bottle would have been nice.
review from
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8.0
Pros: Very friendly crew...
Cons: Seats uncomfortable....oh well!
review from
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7.3
False Business Class cabin.
Cons: Business class is Not a business class seat On the new 737.
review from
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8.3
Pros: Crew
Cons: I slept most of the way
review from
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7.6
Pros: Friendly crew. Cloth seats were pretty comfortable with adjustable wings on sides of headrest. Movies were mostly older and good PG at worst.
Cons: Cloth seats were pretty comfortable with adjustable wings on sides of headrest BUT very cramped in Basic Economy. I’m short and couldn’t even put my seat back for entire 11 hours because man behind me was so tall. Meals did not include any salad but did have small amount of veggies.
review from
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8.0
Pros: A and A
review from
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7.0
Pros: Very nice crew and stylish pillows
Cons: Food was bland
review from
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7.3
Cons: Older planes are very outdated.
review from
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8.0
Good service
Pros: Trip , food etc
Cons: Delays on flights
review from
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8.0
Cons: Nice crew. Newer airplane
review from
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7.0
Pros: Great food and drink..complimentary on Fiji Airlines. Economy class seats are bigger than all US airlines!
Cons: Late to board d in Fiji due to ‘ operational’ reasons? Late arrival into Honolulu. But overall good flight
review from
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7.3
Ok flight to Nadi
Pros: The crew were very friendly and professional. Economy seats were slightly better than most, but the configuration of the 2 seats was good 2 of us to have our own area. Food was good.
Cons: Boarding was hectic and unorganized, but functional. Movies/TV shows were limited compared to other airlines. I am taller so seating in any economy seat is cramped at best.
review from
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7.3
Good flight to Auckland
Pros: Economy seats were slightly better than most, but the configuration of the 2 seats was good 2 of us to have our own area. Food was good and unexpected for a 3 hr flight.
Cons: Movies/TV shows were limited compared to other airlines. I am taller so seating in any economy seat is cramped at best.
review from
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6.6
Cons: Small and bland food. Very limited entertainment. TV didnt work but they gave me an ipad.
review from
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2.0
Cons: Worst service. Very bad boarding. Yucky food.
review from
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6.0
Pros: Seat comfortable, we paid extra for emergency exit
Cons: The entertainment system for a 5 hour flight was poor quality and for limited time only. Also the quality of the vegetarian meal was average
review from
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6.4
Pros: Helpful crew, good food, professional
Cons: FREEZING COLD cabin air temperature, as other reviewers have noted. Despite otherwise comfortable conditions to sleep, this made it impossible to get a good night's sleep.
review from
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3.0
Pros: The flight left on time
Cons: Not using Air Fiji.
review from
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6.0
Pros: The crew was really friendly.
Cons: The entertainment options were really limited. Movie options were mostly older movies.
review from
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5.6
Pros: The crew were welcoming, friendly, and accommodating.
Cons: The plane is old and had no screens, so there was no entertainment option.
review from
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4.3
Cons: Flight was 4 hours late with no explanation
review from
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5.3
1 hour delay
Pros: Friendly staff
Cons: 1 hour delay, we landed in middle of night with to sleepy kids. We missed the beautiful tv screens in chair as we had on the way to Fiji and were dissapointed about that, also less leg space in this AirPlane
review from
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6.4
Pros: Very welcoming crew, kept us informed of any changes
Cons: The seats are old, no entertainment, really not the quality I expected for an international flight
review from
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3.6
Pros: Good price but not too good services
Cons: Better service management to avoid delay flight. Invest in better quality seats for passengers plus better entertainment value to increase more passenger
review from
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2.0
Pros: Nothing
Cons: By sending my purchase thru a third party, you screwed my ability to use your cancellation policy and was forced to use there’s which was not customer service oriented. I will never again use kayak
review from
-
5.0
Fiji airways
Pros: Poor service in business class Low quality food Asked for dessert didn’t get it
Cons: Poor service in business class Low quality food Asked for dessert didn’t get it Clear sign of no competition on this route
review from
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4.0
Pros: Nothing was real impressive but nothing really bad for a budget airline.
Cons: the food, entertainment options (movies) the service including drinks, the plane itself and the overall airline could all be much better.
review from
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2.6
Pros: I liked the complimententary pillows and blankets.
Cons: The crew was not friendly at all. I had to ask for snacks from the crew in the back of the plane. The seats were not comfortable and the entertainment was dated and old.
review from
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6.0
Pros: Crew great. Seat was a major let down, too small.
Cons: Just the seats really.
review from
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6.4
Cons: Boarding a bit chaotic
review from
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5.6
Pros: Good flight
Cons: Food
review from
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4.0
Weak and late
Pros: Comfort was decent.
Cons: Late due to crew.
review from
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2.0
Cons: Slow.
review from
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5.3
Pros: Company in the plane Stewards were indeed what saved the whole ordeal with Fiji Airways for me.
Cons: Not leaving at the advertised time both from SFO and NAD Not having enough overhead space in the NAD to TBU flight.
review from
-
2.6
Cons: I arrived in transit from another flight, no representation to make check in. I needed to wait for gate to open before I could check in. then there was no time for the airline to recover my Bag. Do no us this airline in transit
review from
Flight status
Fiji Airways route map
Popular flight routes
Flight
Origin
Destination
Sun
Mon
Tue
Wed
Thu
Fri
Sat
S
M
T
W
T
F
S
121
Nadi
NAN
Taveuni Island
TVU
6
Suva
SUV
Nadi
NAN
128
Taveuni Island
TVU
Nadi
NAN
36
Suva
SUV
Labasa
LBS
110
Savusavu
SVU
Nadi
NAN
811
Los Angeles
LAX
Nadi
NAN
25
Nadi
NAN
Suva
SUV
31
Labasa
LBS
Suva
SUV
262
Port Vila
VLI
Nadi
NAN
80
Labasa
LBS
Nadi
NAN
142
Kadavu Island
KDV
Nadi
NAN
141
Nadi
NAN
Kadavu Island
KDV
810
Nadi
NAN
Los Angeles
LAX
263
Nadi
NAN
Port Vila
VLI
109
Nadi
NAN
Savusavu
SVU
124
Taveuni Island
TVU
Suva
SUV
125
Suva
SUV
Taveuni Island
TVU
871
San Francisco
SFO
Nadi
NAN
392
Hong Kong
HKG
Nadi
NAN
267
Suva
SUV
Port Vila
VLI
266
Port Vila
VLI
Suva
SUV
361
Nadi
NAN
Singapore
SIN
360
Singapore
SIN
Nadi
NAN
410
Auckland
AKL
Nadi
NAN
411
Nadi
NAN
Auckland
AKL
911
Nadi
NAN
Sydney
SYD
910
Sydney
SYD
Nadi
NAN
146
Kadavu Island
KDV
Suva
SUV
176
Koro Island
KXF
Suva
SUV
145
Suva
SUV
Kadavu Island
KDV
177
Suva
SUV
Koro Island
KXF
83
Nadi
NAN
Labasa
LBS
211
Nadi
NAN
Nuku‘alofa
TBU
210
Nuku‘alofa
TBU
Nadi
NAN
391
Nadi
NAN
Hong Kong
HKG
351
Nadi
NAN
Tokyo
NRT
350
Tokyo
NRT
Nadi
NAN
254
Apia
APW
Nadi
NAN
255
Nadi
NAN
Apia
APW
275
Nadi
NAN
Vava'u
VAV
274
Vava'u
VAV
Nadi
NAN
934
Melbourne
MEL
Nadi
NAN
935
Nadi
NAN
Melbourne
MEL
231
Nadi
NAN
Tarawa
TRW
230
Tarawa
TRW
Nadi
NAN
Top airports served by Fiji Airways
- Nadi Airport (NAN)
- Suva Nausori Airport (SUV)
- Labasa Airport (LBS)
- Sydney Kingsford Smith Airport (SYD)
- Taveuni Island Matei Airport (TVU)
- Savusavu Airport (SVU)
- Auckland Intl Airport (AKL)
- Brisbane Airport (BNE)
- Los Angeles Airport (LAX)
- Port Vila Bauerfield Airport (VLI)
- Melbourne & other airports Airport (MEL)
- Kadavu Island Kandavu Airport (KDV)
- Nuku‘alofa Fua'Amotu Intl Airport (TBU)
- Hong Kong Intl Airport (HKG)
- Apia Faleolo Airport (APW)
Fiji Airways contact information
- FJ IATA code
- +679 672 0888 Call
- fijiairways.com Visit
Flight status, cancellation, and delay data provided by Flightstats.com. Flightstats data may not always be accurate or error free. Always confirm the information provided here directly with your airline.
