Find reviews that mention:
4.0
Le pick up était à la mauvaise adresse malgré un appel de confirmation la veille. Nous avons perdu 1 heure. Sinon nous avons été surclassé et tout était OK. Un bémol sur le réservoir qui avait un niveau bas. Obligé de faire le plein rapidement.Reviewed 24 Feb 2023
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2.0
We booked a convertible but then didn't have it so we got a soccer mom SUV. That blew out entire road trip fun.Reviewed 13 Apr 2022
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2.0
Your system does not connect with actual inventory numbers for enterprise. They had no cars available when we showed up.Reviewed 14 Nov 2021
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2.0
Cons:No one at enterprise office it was closed No one at fountain blue knew anything about were to pick up car Lost two hours waiting on phone Costumer help n managers totally useless Finally figured out the address was not in fountain blue even though clearly said fountain blue Walked two blocks had to wait on another line for hour Manager at alimo felt bad gave me car for free A for effort but how dose enterprise not know what or were or who to call? Very upsetting ruiend Mother’s Day atReviewed 11 May 2021
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10.0
Pros:Great and friendly very helpful staff!Reviewed 11 Feb 2021
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2.0
Cons:They didn’t even have my car. I made reservations on 2 enterprise places and none of them helped me. The service it’s terrible and I would never recommend. Waste of my time going there on a first place. But for the future I know. I will never ever rent from themReviewed 8 Jan 2021
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2.0
Pros:Nothing. They didn’t have any cars for us to take and left us stranded.Cons:Everything. They didn’t have any cars for us to take and left us stranded. The girl was rude and didn’t communicate well as to how she was trying to fix the problem. We ended up leaving the location and going with a rental car down the street.Reviewed 13 Oct 2020
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2.0
Pros:Nothing.Cons:Lady at the desk was incredibly rude and unhelpful. Reserved a convertible. Not only did they not have a convertible, but they actually didn’t have ANY cars available at the time we reserved. And we had a tour booked that we were trying to make. After an hour they told us that they’d located a car but that it was getting an oil change and therefore may take another hour. So we canceled, ubered to Budget, and got a car on the spot.Reviewed 13 Oct 2020
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7.2
Pros:Fast pick up and drop offCons:Not too clean, and tank was not full.Reviewed 24 Sep 2020
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5.6
Pros:Price of the rental was a good valueCons:Car was absolutely horrible, non working charger port was an inconvenience especially on a long road trip.Reviewed 10 Sep 2020
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5.6
Cons:Radio didn’t work and the car was dirty inside when I got itReviewed 18 Aug 2020
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4.8
Pros:The convertible mustang was perfect for driving down the coast from Miami to Key West!Cons:After confirming location, I ubered from my hotel which cost 27$ to the location because I could not get in touch with anyone to pick me up, which was the main reason I chose enterprise. The location was closed and I called Enterprise’s main number and they told me to go to another location which was also closed. At this point I had more in Uber than I did in the rental. I finally got ahold of another location and had to Uber again there. Once I got the car there was no walk around, it had a half a tank of fuel causing me to make another stop, and was filthy inside and smelled of smoke.Reviewed 8 Jun 2020
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